Consulting Services for Dynamics 365 Customer Service
Below is a list of service providers who specialize in implementing and optimizing Dynamics 365 Customer Service. These service providers have expertise and experience helping businesses implement, integrate and customize Dynamics 365 Customer Service.
161 Listings for Consulting Services for Dynamics 365 Customer Service
Provider Description
365 Digital Consulting offers highly innovative world-class software solutions to businesses in Australia, the United Kingdom, Ireland, Canada, Ireland and New Zealand.
365 Digital Consulting is a SharePoint and Office 365 Consulting which focus on improving communication and collaboration within SMBs and mid-size companies. We provide:
- Document Management solution (including collaboration platform and ECM)
- Business process automation (including workflow and BPMS)
- Communication platform (including portal/Intranet/Extranet)
- Dynamics 365 CRM
- Cloud Migration (migrate emails and data to SharePoint/Office 365)
- Digital Transformation solutions
We are focused on below technologies:
- SharePoint customization/development on versions 2010/2013/2016/ online
- SharePoint Migration, Cloud migration to O365
- Office 365 App including PowerApps, Flow, PowerBI, Teams, Yammer, SPFx, Graph and REST API
- Nintex Form and Workflow, Spark Form and Workflow
- Office 365, G-suite, OnlyOffice
- Dynamics 365 CRM, Field services, PSA

SM
Saikrishna M.Enterprise (> 1000 emp.)
3.0 out of 5
"Be a consultant of 365 Digital Consulting"
They have a wide range of services which helps us to streamline the process easier. We don't have to find multiple consultants. They have a team of...

JW
Joel Neil W.Enterprise (> 1000 emp.)
4.5 out of 5
"For business process automation..."
Customer service was so helpful during trial time. We used it in several projects for a year during automation of our human resources workflow and ...

SM
Saikrishna M.Enterprise (> 1000 emp.)
3.0 out of 5
"Be a consultant of 365 Digital Consulting"
They have a wide range of services which helps us to streamline the process easier. We don't have to find multiple consultants. They have a team of...

JW
Joel Neil W.Enterprise (> 1000 emp.)
4.5 out of 5
"For business process automation..."
Customer service was so helpful during trial time. We used it in several projects for a year during automation of our human resources workflow and ...
Provider Description
EPC Group is a consulting firm specializing in Microsoft technologies, designed to assist organizations in modernizing their collaboration, data analytics, AI adoption, and cloud infrastructure. Established in 1997, EPC Group has built a strong reputation for delivering enterprise solutions that leverage the Microsoft technology stack, facilitating digital transformation initiatives for a diverse clientele. With over 29 years of experience and more than 5,200 successful implementations globally, the firm is well-equipped to help businesses navigate the complexities of modern technology.
The target audience for EPC Group encompasses a wide range of organizations, including Fortune 500 companies, federal agencies, healthcare institutions, energy firms, and global enterprises. These organizations rely on Microsoft platforms to enhance operational efficiency and achieve strategic goals. EPC Group's expertise in Microsoft 365, SharePoint Online, Power BI, Azure, and Microsoft Fabric positions it as a trusted partner for clients seeking tailored solutions that address specific use cases such as data analytics, cloud migration, and AI integration.
EPC Group offers a comprehensive suite of consulting services that includes Microsoft 365 architecture and governance, SharePoint design and migration, Power BI analytics and dashboard development, and Azure cloud infrastructure. A standout feature of the firm is its award-winning AI consulting practice, which integrates various AI platforms, such as Claude, ChatGPT, Perplexity, and Gemini, into enterprise environments. This integration enables the development of multi-model AI architectures that support advanced functionalities, including predictive analytics and automated decision intelligence within Power BI and Microsoft Fabric. The introduction of the AI Decision Intelligence Framework for Power BI exemplifies EPC Group's commitment to innovation, featuring a robust six-layer architecture that incorporates Copilot, Azure OpenAI, and cognitive services.
Additionally, EPC Group provides a Virtual Chief Artificial Intelligence Officer (VCAIO) advisory practice, granting organizations access to senior AI leadership on an on-demand basis. This service is particularly beneficial for organizations looking to develop their enterprise AI strategy, implement AI platforms, and establish governance frameworks without the financial burden of hiring a full-time executive. The VCAIO practice aligns AI initiatives with measurable business outcomes, ensuring that clients can effectively harness AI technologies to enhance their operations.
EPC Group stands out due to its practical implementation expertise, which translates complex Microsoft technologies into scalable and governed solutions. By focusing on real-world applications and measurable results, the firm supports organizations in their digital transformation journeys, ultimately driving efficiency and growth in an increasingly competitive landscape.
MB
Mallory B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Stress-Free SharePoint Migration with Exceptional Support"
I really appreciate how EPC Group handled our SharePoint migration. They addressed all our concerns in a timely and cost-efficient manner, completi...
G
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"EPC Group: Data Troubleshooter with AI Edge"
I appreciate how EPC Group turned Power BI into a business intelligence platform, addressing our governance concerns and my executive reporting nee...
MB
Mallory B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Stress-Free SharePoint Migration with Exceptional Support"
I really appreciate how EPC Group handled our SharePoint migration. They addressed all our concerns in a timely and cost-efficient manner, completi...
G
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"EPC Group: Data Troubleshooter with AI Edge"
I appreciate how EPC Group turned Power BI into a business intelligence platform, addressing our governance concerns and my executive reporting nee...
Provider Description
Consulting and Implementation Practice.

AS
Arnab S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Highly Customizable to Client Needs"
Customization according to the client needs

MG
Mr. Prakash G.Enterprise (> 1000 emp.)
5.0 out of 5
"Deep Expertise and Responsive Support—A Truly Valuable Partner"
What I appreciate most about IBM Consulting is the depth of their expertise and the quality of their support. They take the time to understand our ...

AS
Arnab S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Highly Customizable to Client Needs"
Customization according to the client needs

MG
Mr. Prakash G.Enterprise (> 1000 emp.)
5.0 out of 5
"Deep Expertise and Responsive Support—A Truly Valuable Partner"
What I appreciate most about IBM Consulting is the depth of their expertise and the quality of their support. They take the time to understand our ...
Provider Description
At S-Metric, our ERP experts use proven Enterprise Resource Planning (ERP) implementation methods and best practices to manage all your projects and help your business stand out from the competition.
G
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"S-Metric Helped Us Get Our Business In Order"
We were struggling to manage all the student's registration, schedule classes and professors, and make sure everyone gets paid on time, we were exp...

RK
Raz k.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great ERP solutions For Business Growth"
We needed custom ERP solution to manage our growth. We had friends recommend S-metric and we've been very happy with their service.
They manage to...
G
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"S-Metric Helped Us Get Our Business In Order"
We were struggling to manage all the student's registration, schedule classes and professors, and make sure everyone gets paid on time, we were exp...

RK
Raz k.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great ERP solutions For Business Growth"
We needed custom ERP solution to manage our growth. We had friends recommend S-metric and we've been very happy with their service.
They manage to...
Provider Description
Founded in 2000, Chetu is a global leader in AI and digital transformation solutions, helping startups, SMBs and Inc. 5000 companies modernize technology, streamline operations, improve efficiency and achieve measurable business outcomes.
Chetu’s specialized technology and industry experts provide customized software development, integration, implementation, modernization and AI solutions tailored to each client’s business objectives, technology environment and resources.
Chetu helps organizations adopt and scale AI through its proprietary Track2AI™ framework, which guides clients through eight strategic steps from assessment and strategy through development, deployment and ongoing optimization.
Chetu’s technology expertise spans artificial intelligence, generative AI, data analytics, cloud, automation, application modernization and digital transformation across a wide range of industries.
Chetu’s capabilities have earned significant independent validation, with 22 reports from leading technology analyst and research firms, including Omdia, ISG, Everest Group, IDC, AIM Research and Verdantix. These reports recognize
Chetu’s expertise across areas including AI, digital transformation, data and analytics, cloud, managed services and industry-specific technology solutions.
Chetu has also earned numerous awards and industry honors from the Stevie® Awards, Globee® Awards and CRN, demonstrating recognition from the broader business and technology community. Chetu has received multiple Stevie and Globee honors and was named a finalist for CRN’s Best AI Solution Provider for two consecutive years, reinforcing its position among leading AI solution providers.
Headquartered in Sunrise, Florida, with 10 locations across the U.S., Europe and Asia, Chetu combines global delivery capabilities with teams supporting clients in their time zones and serves organizations worldwide.
ED
Eric D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Expert HIPAA Compliance at Competitive Costs"
I value Chetu's expertise. They're able to write HIPAA compliant software very quickly, accurately, and in an affordable fashion. They allowed us t...

HL
Hang L.
5.0 out of 5
"Responsive Team, Exceptional Value"
I find the cost and value proposition of Chetu appealing. The team is responsive and effective in addressing my long backlog. Managing to achieve z...
ED
Eric D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Expert HIPAA Compliance at Competitive Costs"
I value Chetu's expertise. They're able to write HIPAA compliant software very quickly, accurately, and in an affordable fashion. They allowed us t...

HL
Hang L.
5.0 out of 5
"Responsive Team, Exceptional Value"
I find the cost and value proposition of Chetu appealing. The team is responsive and effective in addressing my long backlog. Managing to achieve z...
Provider Description
FUJIFILM MicroChannel sells, implements, supports, and facilitates continuous improvement of business solutions, covering a full range of end-to-end operational and back-office systems, including ERP, Sales and CRM, Marketing Technologies, Supply Chain, Manufacturing, Technology Infrastructure, Analytics, Artificial Intelligence Solutions, Business Intelligence and more.
FUJIFILM MicroChannel is dedicated to meeting your technology needs. We assist customers in every technology aspect of their business, from superior solution selection and implementation to dependable support and training. We are committed to being a long-term partner in your ongoing business and technology journey, guiding you through continuous innovation and business growth.
Let FUJIFILM MicroChannel help your business to innovate better.
GX
Glenn X.Mid-Market (51-1000 emp.)
4.0 out of 5
"Fast, Responsive Support from MicroChannel"
We have been working with MicroChannel for years. They are fast in response.
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Helpful SAP B1 Support When You Need It"
being No #1 for SAP B1 system. the experience and knowledge on this product is great.
GX
Glenn X.Mid-Market (51-1000 emp.)
4.0 out of 5
"Fast, Responsive Support from MicroChannel"
We have been working with MicroChannel for years. They are fast in response.
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Helpful SAP B1 Support When You Need It"
being No #1 for SAP B1 system. the experience and knowledge on this product is great.
Provider Description
We know Microsoft Dynamics CRM inside out. Our staff is trained and focuses 100% on Microsoft Dynamics CRM.

IZ
Imran Javed Z.Enterprise (> 1000 emp.)
4.5 out of 5
"IT allows you manage you application with minimum code efforts."
We foundfollowing features very helpful:
1. Low Code Plateforme
2. SaaS Model with high availability
3. Helpful documentation
4. Cost effectiv...

LR
Lorne R.Small-Business (50 or fewer emp.)
0.0 out of 5
"Truly DISMAL customer service and support, products that don't work well, and no autoupdate - AVOID!"
I tried many of their "PowerPack Add-Ons" for Dynamics. And had one of the WORST experiences in my 20+ years as an IT Pro. Their support, both cu...

IZ
Imran Javed Z.Enterprise (> 1000 emp.)
4.5 out of 5
"IT allows you manage you application with minimum code efforts."
We foundfollowing features very helpful:
1. Low Code Plateforme
2. SaaS Model with high availability
3. Helpful documentation
4. Cost effectiv...

LR
Lorne R.Small-Business (50 or fewer emp.)
0.0 out of 5
"Truly DISMAL customer service and support, products that don't work well, and no autoupdate - AVOID!"
I tried many of their "PowerPack Add-Ons" for Dynamics. And had one of the WORST experiences in my 20+ years as an IT Pro. Their support, both cu...
Provider Description
At Adept Dynamics, we provide development expertise and services for Microsoft Dynamics 365 and the Power Platform. Our team consists of senior Dynamics 365 and Power Platform developers, Power BI data analysts, and agile project managers.
Expertise - Dynamics 365 Sales, Dynamics 365 Marketing, Power Apps, Power Automate, and Power BI, Customer Insights, Customer Voice
Services - Custom Development, Optimization, Integration, implementation, Automation, Reporting, and Agile Project Management
Development Skills- .NET Framework, SQL, CSS, HTML5, Java, C#, jQuery, JavaScript, PHP, Visual Basic (VBA)
G
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Detailed and Organized"
CRM integration with 3rd party sales tool called XANT. They were not familiar with this product but quickly got up to speed and got it working wit...
JR
Jeff R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Efficient, Intelligent Team, Thoughtful Process & Consistent Results"
Adept Dynamics manages the full scope of our Microsoft Dynamics 365 environment. Our organization leverages a highly customized & widely integrated...
G
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Detailed and Organized"
CRM integration with 3rd party sales tool called XANT. They were not familiar with this product but quickly got up to speed and got it working wit...
JR
Jeff R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Efficient, Intelligent Team, Thoughtful Process & Consistent Results"
Adept Dynamics manages the full scope of our Microsoft Dynamics 365 environment. Our organization leverages a highly customized & widely integrated...
Provider Description
Ascendix is a global leader in AI-driven solutions for the commercial real estate and capital markets sectors.
Headquartered in Dallas with global delivery teams, Ascendix blends 26+ years of domain expertise with AI, Salesforce, custom development, and purpose-built CRE tools to streamline deal-making, automate workflows, and drive growth.
From Agentforce to fully custom platforms, Ascendix builds solutions with a deep understanding of the industry's unique challenges and day-to-day workflows.
G
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Microsoft Dynamics CRM Consulting"
challenges related to customer relationship management and business operations
P
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"MSP Review for MS Dynamics CRM"
They are experts in the field and they are familiar about the way dynamics works in and out and its their bread and butter,
G
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Microsoft Dynamics CRM Consulting"
challenges related to customer relationship management and business operations
P
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"MSP Review for MS Dynamics CRM"
They are experts in the field and they are familiar about the way dynamics works in and out and its their bread and butter,
Provider Description
DXC Eclipse helps enterprise and mid-market organizations solve complex business challenges, accelerate digital transformation and drive innovative solutions that make a lasting impact for your customers, employees and partners. We are dedicated to delivering expertise, project transparency and excellent customer service in every engagement.

PY
PRIYA Y.Mid-Market (51-1000 emp.)
3.5 out of 5
"No Alternative of ThoughtCoders in Testing Services"
Team understands timelines, users, and requirements very well and they work dedicatedly to deliver excellent applications. Highly professional team...

AG
Andrew G.Small-Business (50 or fewer emp.)
2.5 out of 5
"Great tool for Digital Transformation"
Here is some awesome features of DXC Eclipse:
- East to set up
- quick and efficient
- Machine independent
- Cross-platform support
- great ...

PY
PRIYA Y.Mid-Market (51-1000 emp.)
3.5 out of 5
"No Alternative of ThoughtCoders in Testing Services"
Team understands timelines, users, and requirements very well and they work dedicatedly to deliver excellent applications. Highly professional team...

AG
Andrew G.Small-Business (50 or fewer emp.)
2.5 out of 5
"Great tool for Digital Transformation"
Here is some awesome features of DXC Eclipse:
- East to set up
- quick and efficient
- Machine independent
- Cross-platform support
- great ...
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