# Ducalis Reviews
**Vendor:** Ducalis  
**Category:** [Product Management Software](https://www.g2.com/categories/product-management-software)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 32
## About Ducalis
Ducalis.io is a comprehensive product management suite designed to streamline decision-making processes for product teams. It integrates multiple tools into a single platform, enabling teams to collect user feedback, prioritize tasks, and communicate updates effectively. By consolidating these functions, Ducalis.io enhances collaboration and ensures that product development aligns closely with user needs and business objectives. Key Features and Functionality: - Feature Request Management: Collect, organize, and evaluate feedback from users and teammates in one place. - Backlog Prioritization: Utilize frameworks like RICE and WSJF, or create custom scoring systems to decide what to build next collaboratively. - Automated Release Notes: Transform completed tasks into polished changelog emails, automatically sent to users. - Changelog Widget: Inform users of new updates with an in-app widget, keeping everyone informed without additional effort. - Lightweight Task Tracking: Manage tasks directly or sync with tools like Jira, Linear, and ClickUp to maintain alignment without duplicating work. Primary Value and User Solutions: Ducalis.io addresses the common challenge of determining the next steps in product development by providing a structured approach to prioritization and feedback management. It enables teams to make informed decisions, ensuring that resources are allocated effectively and that product enhancements are aligned with user expectations. By integrating with existing tools, Ducalis.io minimizes workflow disruptions and fosters a cohesive environment for product teams.



## Ducalis Pros & Cons
**What users like:**

- Users praise the **responsive customer support** of Ducalis, highlighting their quick and knowledgeable assistance as exceptional. (2 reviews)
- Users praise the **stellar customer support** and **user-friendly features** of Ducalis, enhancing team collaboration and efficiency. (2 reviews)
- Users love the **stellar team collaboration** of Ducalis, noting quick responses and effective communication from support. (2 reviews)
- Users appreciate the **ease of use** of Ducalis, enjoying its flexible features and quick support responses. (1 reviews)
- Users appreciate the **flexible priority criteria** of Ducalis, enhancing transparency and community involvement in product prioritization. (1 reviews)
- Users value the **seamless integrations** of Ducalis with tools like GitHub, enhancing project management efficiency and collaboration. (1 reviews)
- Task Tracking (1 reviews)
- Versatile Use (1 reviews)
- Versatility (1 reviews)

**What users dislike:**

- Users find the **learning difficulty** of Ducalis challenging, especially during initial setup despite available documentation. (1 reviews)
- Users note the **missing features** in Ducalis initially limit functionality, but feedback leads to quick improvements. (1 reviews)
- Users note **software bugs** can hinder initial functionality, but the team is responsive to feedback and improvements. (1 reviews)

## Ducalis Reviews
  ### 1. Ducalis has become a great tool for us, Product Radar employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Александр . | community manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Ducalis?**

Ducalis has become a great tool for us at Product Radar to make prioritization transparent and get the community involved in product work. We use a public backlog where startups and clients can vote and share ideas, and teams immediately see what really matters.

We love the flexible priority criteria and the easy team voting format. Support is always there and responds quickly to suggestions.

**What do you dislike about Ducalis?**

So far, we haven’t noticed any downsides — it’s a tool that truly helps teams and users stay on the same page.

**What problems is Ducalis solving and how is that benefiting you?**

We use it more to accumulate ideas for our product, so that we can then select and implement the most discussed ones, especially if several participants in our project have left similar ideas.

  ### 2. A quick-moving & friendly team with a fast developing software you wánt to support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy K. | Senior Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Ducalis?**

Their team is stellar. Nadia is always very quick to respond, thinks along with the customer, is knowledgeable and really gets things done. I've barely ever experienced customer support on that level, especially for the very low cost that Ducalis comes with. 

We were looking for a simple software that allowed us to have a public "Ideas" board and internal "Bugs" board, that's it. We compared Ducalis with many other players, and settled on Ducalis because of the easy user interface in the public voting boards, the price, and that it was the only one covering the integrations and functionalities we were looking for.

We know Ducalis offers many more functions (like applying the RICE model or other scoring systems to tasks), which all looked great but we haven't had the possibility to implement yet, so I can only speak on the products we actively use.

Their software is quick, rather bug-free, and works great with our Linear integration. So we can't ask for more. I'd definitely recommend Ducalis to others for all these reasons.

**What do you dislike about Ducalis?**

It took a little bit of time to get used to the interface, as there wasn't a very strong in-product onboarding available. But once you get it, it works smoothly.

As Ducalis is a relatively new player, there were a few functions that were initially missing for us to really use it to the extent we wanted. They were minor things, like customizing which type of activity you wanted to push to Slack and syncing customization with our Linear integration. However, the Ducalis team is very open to feedback and great at following up with it. The abovementioned "lacks" have been released within only a few months after us mentioning it, so thumbs up for that. In other words, if you're starting out with Ducalis, you might not have all functions that you'd like to have from the start. But Ducalis is eager to grow with you, and that's exactly what we are looking for.

**What problems is Ducalis solving and how is that benefiting you?**

It allows us to gather feedback from both users as well as internally, and measure interest on new ideas. This allows us to prioritize and evaluate tasks to ensure we develop new features our users really want.

We also use Ducalis to track bugs that are internally reported; and in turn, allows the employee who reported the bug to keep an eye on its progress and communicate wherever necessary to our development department to align on necessary information. This eliminates communication spread out over different channels and gives transparency to everyone.

  ### 3. Great software with lots of oprions for PM teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anna I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2025

**What do you like best about Ducalis?**

Great software with lots of options for PM teams. Options for different members to rate items and combine different scoring and versatile formulas. Options for clients to vote on ideas.

**What do you dislike about Ducalis?**

Despite a good amount of documentation, it was a bit hard to set up at first. It would be useful to have a dedicated person to help set up the platform for the business needs (of course at a price).

**What problems is Ducalis solving and how is that benefiting you?**

Before we had no way to score items and play with formulas.

  ### 4. Roadmap an Feature Reuqest Management Software that You can Get Started Quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allen Z. | Software Engineer, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2024

**What do you like best about Ducalis?**

- The beautiful and modern web UI is what attracted me to start using it. Compared to similar products, Ducalis is just too good-looking for both my users and the development team, including me.
- Good integration with other management tools like GitHub, it allows us to import issues from GitHub quickly and setup our roadmap and voting page
- For my users, Ducalis' interface is much easier to understand than GitHub Projects, not to mention that the voting feature allows them to have an intimate feeling of involvement in the project.
- Excellent support. The email responses are always fast and professional.

**What do you dislike about Ducalis?**

- GitHub's 2-way sync is not fully implemented. Importing is easy and fast. However, the sync status back to the GitHub feature is missing. 
- The roadmap page is locked to the language we set in the project settings. Ducalis has many languages supported in UI, but no language auto-detect feature is available for users.

**What problems is Ducalis solving and how is that benefiting you?**

My team previously used GitHub Projects to manage projects. However, the interface was difficult for the average non-expert user, and there was no roadmap and voting features. Ducalis not only imports our GitHub data but also provides all of the above product management features that we consider important.

  ### 5. Ducalis Recommendation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ксения . | Delivery manager/ Agile / Kanban, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Ducalis?**

We have only recently started using the service and are gradually implementing processes with it.
We do not use prioritization, only utilize it as a public roadmap and for collecting new ideas.
We collect feedback, use the Public Roadmap option for our customers, and we utilize the What's New widget to update them with new features.

**What do you dislike about Ducalis?**

There's not much to dislike about Ducalis. There may be absence of some customizable reports, but we leave it as the feedback for the ducalis team.

**What problems is Ducalis solving and how is that benefiting you?**

It helps our customers to track the progress of their feedback. 
It helps to showcase our new features and how to use them with the widget.
I see that not only do our customers introduce ideas, but also internal teammates from various departments, and they were very pleased to see when their task was taken into work and completed.

  ### 6. Public Product Roadmaps To Supercharge Your Product Development Cycles.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ceyhun D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Ducalis?**

Public product roadmaps is super useful and it helped us to increase the speed of our product development and improve our overall product strategy. By having and organized roadmap, we were able to prioritize our development efforts and ensure that we were working towards our long-term goals and users needs. Additionally, having a public product roadmap allowed us to communicate our plans and progress to our stakeholders, customers, and partners, which helped to build trust and transparency.

**What do you dislike about Ducalis?**

The github integration requires too much sensitive information thats why we have decided to not to integrate it with github project management tool.

**What problems is Ducalis solving and how is that benefiting you?**

It helped us to get our users involved in the product development process.

  ### 7. Great tool for prioritizing feature requests

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Ducalis?**

Ducalis is a great tool for prioritizing new product ideas and feature requests. You can choose from a variety of different prioritization frameworks and invite your entire team to evaluate each idea and request based on that framework. Ducalis also shows you when you and your teammates are not aligned with how you've scored certain tickets, which leads to great discussions. It also has a two-way integration with Linear which is fantastic. It allowed us to score tickets that have already been created in Linear, which made for an incredibly easy initial implementation. You can also create tickets directly in Ducalis, and push them into Linear once they hit the top of your backlog. This has been incredibly helpful for us as it reduces the noise we have in Linear, which allows our engineering team to focus without having to worry about important features getting lost in the backlog.

The customer service is also fantastic. They are very responsive and quick to resolve any issues that come up.

**What do you dislike about Ducalis?**

There's not much to dislike about Ducalis. I do wish it was easier to group issues together, but this hasn't been a big deal for us. Also, the interface was a little overwhelming at first but after using the product for about a week it became really intuitive and powerful.

**What problems is Ducalis solving and how is that benefiting you?**

Before Ducalis, we weren't confident that we were always prioritizing the right features because each individual on our team had different perspectives and opinions. This often led to lengthy discussions and cause some things to get missed. With Ducalis we can easily view how aligned we are on the priority of each issue so we only have to have discussions about issues where our alignment is low, which has saved us a ton of planning time. Overall, Ducalis has allowed to ship much faster because it's easy for us to quickly understand which features and bugs we need to be working on first. It also hides your teammates' prioritization scores so you can't be influenced by their opinions until after you've scored that issue yourself.

  ### 8. Exceptional Customization and Outstanding Results with ducalis.io

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexey S. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Ducalis?**

We in Altcraft are extremely pleased with the outstanding experience we've had with ducalis.io. Their customizable product has greatly enhanced our development processes, resulting in exceptional results and improved productivity.

Ducalis.io's platform is powerful yet user-friendly, seamlessly integrating with our existing project management tool. One of the best features of ducalis.io is their ability to tailor their services to our specific needs. They took the time to understand Altcraft LLC's development processes thoroughly, and through close collaboration, they provided us with some personalized solution. This level of customization has significantly improved our workflow efficiency and overall project management.

In summary, Altcraft LLC highly recommends ducalis.io. Their product has played an inportant role in enhancing our development processes, making it an invaluable tool for our company.

**What do you dislike about Ducalis?**

An area for improvement is the absence of API functionality in the platform, this minor drawback does not affect our experience.

**What problems is Ducalis solving and how is that benefiting you?**

Ducalis.io excels in task prioritization, enabling us to effectively manage and prioritize critical assignments, resulting in improved productivity and streamlined project execution.

  ### 9. A Vital Navigational Tool for the Solo Entrepreneur

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikhail F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Ducalis?**

One of the most striking features of Ducalis is its seamless integration with external task managers; in my case, Trello. This integration simplifies the import of my existing tasks, which I can then efficiently review and prioritize within Ducalis' intuitive interface. Tasks are conveniently scored and automatically organized, enhancing my daily workflow.

Moreover, Ducalis offers a unique feature where users of my product can submit their ideas publicly. These ideas are then cleverly integrated with my internal tasks and prioritized based on user votes. This functionality not only streamlines task management but also ensures that I'm consistently aligning my efforts with customer needs.

As a solo entrepreneur, starting my day with Ducalis has become a cornerstone of my routine. It provides clarity and direction, ensuring that I focus on tasks that yield the most significant benefit both for myself and my users. This focus is crucial for effective and profitable business management.

Additionally, I must commend their customer support, which has been exceptional. My experience with their support team made me feel like a VIP customer, with prompt and personalized responses to my inquiries.

**What do you dislike about Ducalis?**

As of my current experience, I have not encountered any significant drawbacks with Ducalis. However, an area that could be explored further is the introduction of more advanced analytics features. Enhanced analytics could provide deeper insights into task performance and user engagement, further aiding decision-making processes for entrepreneurs.

**What problems is Ducalis solving and how is that benefiting you?**

Ducalis effectively addresses key challenges faced by solo entrepreneurs, notably in task prioritization and management. By enabling seamless integration with external task managers, it allows for efficient organization and ranking of tasks, ensuring that efforts are concentrated on the most impactful areas. Its unique feature of integrating user feedback into task prioritization aligns product development with customer needs, fostering a customer-centric approach. This leads to improved time management and productivity, as well as enhanced customer engagement. Additionally, the exemplary customer support provided by Ducalis further eases the workflow, making it an invaluable tool for entrepreneurs looking to maximize efficiency and impact in their business endeavors.

  ### 10. As a user, I am delighted! A brilliant product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evgeniy L. | CTO & Co-founder at Sellty.ru, Program Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about Ducalis?**

The product allows:
- organize processes around the task of prioritizing the backlog
- involve the whole team in this process
- thus ensure transparency of product development plans for the team
- have complete and comprehensive information about the task, which allows you to plan better
Key features:
- the ability to implement any evaluation methodology (there are several dozen ready-made, plus you can make your own completely)
- reverse priority exchange with tracker systems
- tools for organizing team discussion on assessments (highlighting controversial tasks)
- public boards with a roadmap of the project, which can be shared with clients and involve them in prioritization, too.

The main target audience now, according to my communication with the founder, is the enterprise or so. Implement the product in the form of a private cloud solution.

Support – operational support, mainly the product founder himself is responsible. There was a problem with payment, because they work mainly for Europe now, they quickly decided, found a way. There were several comments and suggestions on the functionality, several were immediately corrected, the rest were discussed, entered into the backlog.

The team – there is little information on the team. Small, about 3-5 people. I am only familiar with the founder, pleasant in communication, leaves the impression of a very intelligent person in his field, like a serial startup. Actively leads the linkedIn, talks about the methodology of evaluation and prioritization.

**What do you dislike about Ducalis?**

It would be cool to optimize the work in Safari, sometimes it slows down. Otherwise, there is nothing more to find fault with, I like everything!)

**What problems is Ducalis solving and how is that benefiting you?**

A convenient mechanism for working on the prioritization of the product backlog. Easy involvement of the team in this process thanks to the functionality of the product.

  ### 11. Collect requests and show interactive roadmap

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lilia E. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Ducalis?**

Initially, I was attracted by a comprehensive set of features for the prioritisation of tasks and user stories. Using Ducalis for prioritisation of the backlog helped me understand the approaches and try different prioritisation models and approaches.

Now we use Ducalis as a tool to collect customers' feedback and feature requests, along with publishing part of what is in progress, to update our users on what there is to look forward to in the new releases. We also use automated release notes to send release news to our clients.

I personally like the interface because of how intuitive and self-explanatory it is, at each step of my journey, there are docs and videos to explain the features and support me. All the tools that we need for our use case are there.

Our team likes to explore Ducalis' features and apply them to our everyday tasks.  We appreciate support from the Ducalis team.

There are a lot of integrations out of the box; it was easy to add Ducalis to our interface.

**What do you dislike about Ducalis?**

We mostly use light color scheme, while Ducalis looks better in dark mode. 

We have some difficulties balancing text and pictures throughout the produc modules—either the picture is too big or the text too small and compressed.

**What problems is Ducalis solving and how is that benefiting you?**

Live product backlog
Customer feature requests
Automated release notes
Backlog prioritization

  ### 12. Answer to the question "How to make the prioritization system transparent"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vasiliy L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Ducalis?**

- Convenient task assessment
- Ability to interact with colleagues directly on the board
- Ability to customize flexible evaluation criteria
- Public backlog available to clients
- Opportunity for clients to participate in prioritization
- System for notifying clients about the release of functionality
- Fast support at any time of the day

**What do you dislike about Ducalis?**

So far I haven't found any problems, everything works great

**What problems is Ducalis solving and how is that benefiting you?**

For us, Dukalis solved the main problem - transparency of task prioritization

  ### 13. Nice tool for prioritizing tasks company-wise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Ducalis?**

Ducalis is quite a cool tool for prioritizing features, we use it biweekly. Voting and visualization works correctly and as expected.

**What do you dislike about Ducalis?**

If I had to criticize something, it would be not the tool itself, but the fact that we not always have enough information about each task to properly vote, and that including all possible tasks make everyone in the team lose quite a lot of time everytime we need to vote. But honestly, that's more about our internal task management.

**What problems is Ducalis solving and how is that benefiting you?**

Easily puts in common risks identified by each member of the team
Easily shows lack of alignment regarding time estimation / complexity, incentivizing discussions

  ### 14. Excellent tool for roadmaps, user votes etc

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Ducalis?**

Ducalis has a great team working on their product, helping business to flourish their businesses around the world.

**What do you dislike about Ducalis?**

Currently we have nothing to complain about, and we are exctied to see what more value Ducalis can bring - although we are not missing anything at this point.

**What problems is Ducalis solving and how is that benefiting you?**

They help businesses to manage roadmaps, user voting, feature requests etc. Very helpful for decision-making!

  ### 15. Easy way to prioritize backlog

**Rating:** 4.5/5.0 stars

**Reviewed by:** Денис . | Product Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2023

**What do you like best about Ducalis?**

Very convenient system of framework customization, backlog evaluation. A cool tool for discussing with the team only those features that need to be discussed. But before that, you should learn to prioritize the backlog as a whole with your team

**What do you dislike about Ducalis?**

There are minor UX UI issues, small and inconsequential UI bugs.

**What problems is Ducalis solving and how is that benefiting you?**

The service helps to update the roadmap and quickly evaluate new features.

  ### 16. Improves team collaboration for backlog prioritization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Ducalis?**

Helped to bring together all interested employees for task prioritization and increased transparency in the work of the development team. Excellent tools for customizing prioritization frameworks.

**What do you dislike about Ducalis?**

All expectations were absolutely met. The customer support service was prompt and friendly. Prior to starting the work, the Dukalis team conducted a detailed demo and remained in constant communication during the preparation of our first prioritization and afterwards.

**What problems is Ducalis solving and how is that benefiting you?**

What tasks should be addressed by the development team as a top priority based on the opinions of the entire team?

  ### 17. Async product backlog evaluation looks promising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Ducalis?**

Product backlog prioritization with a team becomes much faster

**What do you dislike about Ducalis?**

Discussion of unclear tasks could be more convenient

**What problems is Ducalis solving and how is that benefiting you?**

Fast team sync with backlog tasks and efforts

  ### 18. Prioritisation made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pablo A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Ducalis?**

Working in startups for many years, I always struggled to find the most suitable tool to prioritise backlog and ideas. Some platforms were too complex to handle or to get non-tech people engaged. Others are way too expensive or require a long commitment. Then, I came across Ducalis and from the start, I realised it was the right tool for my team, as it avoided said problems. A super-straight integration and smooth usage helped onboard us and got the team into Ducalis.
Furthermore, the support is second to none, as answers are quick and straight to the problem. They have also been keen to support our needs and get our suggestions into their backlog. I love this tool's flexibility and constant evolution and fully recommend Ducalis.

**What do you dislike about Ducalis?**

The integration with Jira worked wonders, yet I missed other integrations, such as Notion, yet I know the team is on the case to make that happen.

**What problems is Ducalis solving and how is that benefiting you?**

Having a simple yet effective way to prioritise the team's work

  ### 19. A good product for the work of the product team and collecting feedback from users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oleg S. | Co-founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Ducalis?**

With the help of Ducallis, we have created a public board where users can offer new features and vote for them - this allowed us to better understand the needs of our customers. The development process has become transparent for both the team and customers - they see all the statuses of tasks in real time and understand how much their idea is in demand.

**What do you dislike about Ducalis?**

At the moment, we lack the function of writing public release notes to ideas so that users understand how to use them. But we regularly communicate with the Ducallis team. Some of the features we offered have already been developed. The Ducallis team also has a public board where we can offer ideas for improvements.

**What problems is Ducalis solving and how is that benefiting you?**

The main task we solved is to prioritize the backlog of tasks. We have more than 300 functions in our backlog that users or team offer - to choose the right task to do next, we use Ducalis, look at the voices of our customers and teams. This helps us not to make mistakes and make really important features for business.

  ### 20. A very helpful tool for getting ideas from your users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nik G. | CPO , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2022

**What do you like best about Ducalis?**

We used Ducalis to prepare a roadmap for our users when we were going to launch on Appsumo. Actually, as I understand for guys their Voting board functionality is not the core one, the core product is for product teams to score and manage hypotheses and ideas. But our experience started with voting boards and they worked perfectly for us. Cause: 
- Ducalis has multiple integrations with different task management tools, that allowed me easily upload all my backlog from Youtrack in few clicks;
- Setup process was very easy, in 1 day I already had a roadmap with a lot of tickets, which I uploaded from Youtrack; 
- UI and UX are really smooth 
- I was able to customise my roadmap in my brand colours, it was important, cause we used it on our subdomain and would like to keep the experience of our users like they using our interface
- We got 200+ tickets from our new users in a few weeks and it was quite easy for me to manage them, cause I could score and prioritise them straight away in Ducalis and after I could push it to my dev team ticketing system for the implementation stage already 
- Users can lease comments and I receive emails straight away. I could see comments in my email and could go and answer again straight away. All who were signed up for this ticket - received my answer and stayed up-to-date. It sounds easy and simple, almost everybody has this. But for me this is a great point, cause before we were collecting users' answers in our feedback form on the website and we kept them in the database. No comment, no email. Really complicated to chat fast with users 
- Price is super reasonable 
- And also important for me - guys were really responsive and even implemented some small improvements based on my feedback. 

The roadmap is a public voting board. Now we think about moving some of our B2B partners to private boards, to keep a common working space for each of them.

**What do you dislike about Ducalis?**

The only thing that was not really clear for me in the beginning and that influenced my experience with Ducalis - they don't have for the moment two-way automatic sync with Youtrack. So if I push users' requests to my dev team and after the team moves the ticket to the Done stage - I would love to see the initial user's ticket be closed in Ducalis. Now I need to collect updates and manually change roadmap tickets status for users to be informed about the status of their tasks. But I got from Ducalis that they are already on this task. So maybe with other task management systems, there are no such problems. Besides this - everything is perfect, as for me

**What problems is Ducalis solving and how is that benefiting you?**

In general - it allows product teams to easier and faster work with user requests. Collect them, score them and after - it allows to push the already prepared task to your dev team system, like Jira or YouTrack

  ### 21. Shared prioritisation and voting is a great idea

**Rating:** 4.5/5.0 stars

**Reviewed by:** Євген . | Chief Product Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Ducalis?**

Ability to vote for ideas in different boards with appropriate access settings.
Team prioritization of tasks
Flexibility to customize formulas for determining priority
Integration with Youtrack, where we track the progress of the work
Excellent and professional support.
Convenience, simplicity and friendliness of the interface
But there are many other things that are useful and personal for us.

**What do you dislike about Ducalis?**

As for me, the price is a bit too high, which I think hinders distribution.

**What problems is Ducalis solving and how is that benefiting you?**

We had 4 problems that we tried to solve in different ways and with tools.
1. Team prioritization. Before the introduction of Ducalis, the priority was determined subjectively and its approval took a lot of time. Now it is much faster, saves time and effort
2. Gathering feedback from both internal and external stakeholders. We collected it, but there were problems with the transparency of feedback and traceability for stakeholders. Ducalis has solved this problem, although not completely yet (waiting for tweaks from the widget to launch for external stakeholders).
3. The problem of switching between pages or applications. Previously, it was necessary to duplicate information in different tools. Ideas were collected somewhere, and then transferred to Youtrack or somewhere else... With the help of the integration of Youtrack and Dukalis, the process was significantly simplified and the unnecessary work was stopped
4. Internal approval of projects... Unfortunately, we have not yet solved this problem with the help of Dukalis, but we do not lose hope and attempt to implement it.

  ### 22. The perfect customer feedback and roadmapping tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric R. | Director of Technology Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about Ducalis?**

You can't beat the price for feature value with Ducalis. I've tried several other open source and commercial offerings for road mapping and customer feedback software and the features were either lacking, or the price was astronomical. I ran into an issue once trying to get the widget to work and their team got me unstuck within the hour.

**What do you dislike about Ducalis?**

Nothing so far everything is working great.

**What problems is Ducalis solving and how is that benefiting you?**

I need the ability to interact with my customer base so they can upvote and submit the ideas that matter to them. It helps our team prioritize what matters to our customers. Ducalis makes this a super easy thing to do.

  ### 23. Great for service team tasks  prioritization!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tatiana P. | Head of Marketing Art, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Ducalis?**

It really useful, if your service team have a lot of inner customers. Now we don't need a lot of managers to make priorities and work schedule for one team. Just one day in a week to update sprint and make more effective work.

And the best client service ever! If I have a problem or need advice or explanation developers is always on my side.

**What do you dislike about Ducalis?**

For the first time it was not easy with UI/UX of service. But after some time and updates from developers I get everything well, and now help my team.

**What problems is Ducalis solving and how is that benefiting you?**

I like how it flexible for needs of each team. So I can create boards and make reports with different teams with differect criteria, and it will work.

  ### 24. Great tool for your team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruslan V. | Team lead of Marketing developers, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Ducalis?**

This tool help our department to understand which task we should do and help other departments understand why they task is a more important than task from another team

**What do you dislike about Ducalis?**

Lack of two-way synchronization with Asana. For example for every task we automatically create subtask to visual and track it with ducalis too. Sometimes we dont need visual and could be cool if we could close this task by pushing "Done" button and close it in Asana too.

**What problems is Ducalis solving and how is that benefiting you?**

We have 6 other departments which create tasks for us. Ducalis help us calculate business value and explain why one task is more important then another one.

  ### 25. Great task prioritization tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandr K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2022

**What do you like best about Ducalis?**

Most of all we use voting bords. This is an indispensable tool for any SaaS company. We've been using it for over a year now. We and our clients love it

**What do you dislike about Ducalis?**

Nothing. During the entire period of use, we had questions only a few times, but the support team solved them in a short time.

**What problems is Ducalis solving and how is that benefiting you?**

Prioritization of user requests. Our clients see ideas and requests on the board. They can vote for the feature they are interested in. And when the opportunity is implemented, the user will receive a notification. This is very cool.

  ### 26. Total backlog transparency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2022

**What do you like best about Ducalis?**

The main thing where ducalis.io leads is total backlog transparency. So everybody in your company knows what, when, and why you develop now and will develop in the future. 

Also, it allows you to make any prioritization that fits your current and strategic goals.

**What do you dislike about Ducalis?**

The setup is not so easy. First, you need to know that it can take up to 2 hours to set up your evaluation workspace. Second, you need to sell ducalis.io to your team and change some processes inside your team.

**What problems is Ducalis solving and how is that benefiting you?**

As I mentioned above, it helps to evaluate and prioritize every single hypothesis and task inside your team or company and make a clear roadmap of your development.

  ### 27. Great service, great support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Дмитрий . | Head of Platform, Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Ducalis?**

Guys provide really handy service for prioritization, it makes our life much easier. It's quick, lightweight, responsive and friendly, no extra work for sync anymore :)  Especially I would like to underline their support, I think it is the best support I've ever dealt with, great job!

**What do you dislike about Ducalis?**

The service just a bit pricy, as for me, but that the only issue I can come up with.

**What problems is Ducalis solving and how is that benefiting you?**

We use Asana as a task tracker and it lacks tools for convinient prioritization and sprint planning. So we sync our tasks with Ducalis and evaluate them by team there. really handy!

  ### 28. Great experience in organisation prioritisation routine in large company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman G. | Head of analytics

**Reviewed Date:** August 18, 2022

**What do you like best about Ducalis?**

Jira server integration.
Real time board state updates between all mebers.
Real time sync with task trackers.
Prioritization frame work customization.

**What do you dislike about Ducalis?**

There is nothing in my mind. Maybe only dark theme support is a bit radical.

**What problems is Ducalis solving and how is that benefiting you?**

Ducalis is a great product. Ducalis itself and its team have helped with our struggles on prioritization routine. We have humongous jira server with thousands of members and hundreds thousands of tasks. And Ducalis works remarkably well with such big numbers. You have to wait a little on the first sync, but after that it is really fast.

  ### 29. Ducalis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anurag K. | Graduate Intern - Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about Ducalis?**

It is the best tool in the market, for collaboration i prioritize this tool only as it has a very robust mechanism and it also has a very strong and sharp UI which enables to work better.

**What do you dislike about Ducalis?**

There is nothing to be disliked about this tool, though it is less popular in UI but still i recommend to go with Ducalis.

It also has a very robust and solid UI interface which has too many options to work with

**Recommendations to others considering Ducalis:**

Yes, use this

**What problems is Ducalis solving and how is that benefiting you?**

We are assigning collaboration task with Ducalis as it has so many options for collaborative team and we can prioritize our work and day to day life activity in a sorted mannerbag

  ### 30. Flexible and useful tools for your ideas/feautes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pavel T. | Product manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2022

**What do you like best about Ducalis?**

simple task prioritization, convenient UI, customizability. Ease of entry and learning.

**What do you dislike about Ducalis?**

all are good) There are nothing to write. ducalis updated every time and developers hear their customers and add new features every day

**What problems is Ducalis solving and how is that benefiting you?**

Problem with prioritization backlog and understanding what feature/task has more winner position than other

  ### 31. Saves Time In Sync up meetings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Priyanka K. | STE, Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2021

**What do you like best about Ducalis?**

Saves time in sync up meetings
Good Issue Prioritization tool
A good set of Processes for decision-making
Time-saving by eliminating unnecessary work

**What do you dislike about Ducalis?**

Costly when compared to other Issue Prioritization tool in the market

**Recommendations to others considering Ducalis:**

Use this tool and save your time on sync up meetings as it has real-time good issue sync up
UI speed is good
Prioritize features, bugs, marketing tactics so on...

**What problems is Ducalis solving and how is that benefiting you?**

Less sync up meetings
Good decision-making tool with a good set of processes

  ### 32. Handy tool and excellent customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pavel H. | Software Engineering Team Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2020

**What do you like best about Ducalis?**

I liked how the team handled their customers and proposed various solutions to the issues I raised, such as privacy concerns.

The product site has tons of handful information and real use cases.

The product has just enough features to feel comfortable and do not overload user interface.

Also, I liked the feature which allows prioritization from different angles, for example management and development teams.

**What do you dislike about Ducalis?**

There is nothing that I disliked in the product.

**What problems is Ducalis solving and how is that benefiting you?**

The question of backlog prioritization is the pressing one and most of the PM tools does not have a convenient way to do so in a controlled and grounded manner using well known methodologies.


## Ducalis Discussions
  - [What is Ducalis used for?](https://www.g2.com/discussions/what-is-ducalis-used-for)

- [View Ducalis pricing details and edition comparison](https://www.g2.com/products/ducalis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+02%3A35%3A03+-0500&secure%5Bsession_id%5D=7ae59e99-337b-42f0-bd6c-f939f5dd77a6&secure%5Btoken%5D=27af14b0662d4f7409b7d3f406d095a87e92fa8177f6b1aedb97b62d7baa50af&format=llm_user)

## Ducalis Features
**Communication**
- Community Forum
- Customer Ideation

**Planning**
- Work Capacity
- Task Ranking
- Kanban Board
- Custom Workflows
- Release Forecasting

**Workflow Management**
- Progress Monitoring
- Budgeting
- Team Scorecard

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