Dropbox Paper Reviews & Product Details

Dropbox Paper is a collaborative document-editing service developed by Dropbox, designed to facilitate seamless teamwork and idea sharing. Launched in January 2017, Paper provides a flexible workspace where teams can create, review, and organize content in real-time, enhancing productivity and collaboration. Key Features and Functionality: - Real-Time Collaboration: Multiple users can simultaneously edit documents, with changes instantly visible to all participants. - Rich Media Integration: Embed images, videos, audio files, and even code snippets directly into documents, supporting a wide range of content types. - Task Management: Assign tasks, set due dates, and track progress within documents, streamlining project management. - Commenting and Annotation: Add comments and annotations to specific sections of a document, facilitating clear communication and feedback. - Version History: Access previous versions of documents to track changes and revert to earlier iterations if necessary. - Integration with Third-Party Tools: Connect with popular design and productivity tools like InVision, Figma, and Sketch, allowing for seamless workflow integration. Primary Value and User Solutions: Dropbox Paper addresses the need for a unified platform where teams can collaboratively create and manage content without the constraints of traditional document editors. By combining document creation, media embedding, and task management in a single interface, Paper eliminates the need to switch between multiple applications, thereby reducing workflow fragmentation. Its real-time collaboration features ensure that team members stay aligned, while the integration with various tools enhances versatility. Overall, Dropbox Paper simplifies the collaborative process, making it more efficient and effective for teams of all sizes.

Seller

Dropbox

Discussions

Dropbox Paper Community

Solution Type

All-in-One

Overview by

Nasseem Mostofi

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 4515 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Dropbox Paper Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Dropbox Paper, and what problem is it built to solve?

Dropbox Paper is used as a shared workspace for creating and editing documents with a team. Users describe it as a place to bring notes, project updates, and collaboration together instead of relying on scattered files and email threads.

What company sizes and industries is Dropbox Paper the best fit for?

Dropbox Paper is used across small businesses, mid-market organizations, and enterprises, with small businesses especially prominent. The industries with the clearest representation include education, technology, and pharmaceuticals, alongside other fields.

What customer support options does Dropbox Paper provide, and how do users find the overall support experience?

Dropbox Paper support includes self-service resources such as a knowledge base and FAQs or forums, along with email/help desk, phone, and chat support. The support experience is mixed: users describe helpful technical assistance, while others report slow responses or inconsistent guidance.

What features or capabilities could make Dropbox Paper even more useful?

More flexible formatting and document design would make Dropbox Paper better suited to a wider range of work. Users also point to opportunities to improve how documents are organized and found, along with other areas:

Richer formatting, layout, and customization options for polished or complex documents.
Better organization and search to make documents easier to locate and manage.
More dependable offline access for working without an internet connection.
More flexible export and file-conversion options.
Broader integrations and add-ons to connect workflows with other tools.

Is Dropbox Paper considered safe and secure for handling data?

Dropbox Paper users value sharing documents with controlled access, and some describe encryption and activity tracking as important to their confidence in the product. Others are less comfortable relying on it for sensitive information and would like stronger security assurances, so organizations handling high-risk data should assess their own requirements carefully.

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Jennifer K.

Corporate Recruiter

Small-Business (50 or fewer emp.)

12/2/2021

"Easy use"

2.5/5

What do you like best about Dropbox Paper?

I can navigate and find what I need easily. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Can be a little glitchy at times or take a long time to upload/download. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

11/23/2021

"Dropbox Paper is a collaborative way to get your work done"

5/5

What do you like best about Dropbox Paper?

Dropbox Paper is a phenomenal way to document-edit in real-time while working with colleagues. It's Brainstorm feature is a great feature and allows everyone to have their say.My team has been using Dropbox Paper to stay on top of deadlines and work from home. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Dropbox Paper doesn't leave much to dislike, its constant updates and their (the DP team's) ability to listen to user feedback has been extremely refreshing. The fact that it's free is amazing! Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox Paper:

Just try it out! Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

We are/my team is able to work from home efficiently, collaboratively, and creatively by pitching news articles and having them edited and suggestions made regarding the work. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/8/2021

"One of the best document storage software"

5/5

What do you like best about Dropbox Paper?

What I love the most about dropbox is that all my documents are safe and protected in the cloud. I do not have to worry about losing my records as they are saved in the cloud. I also love the fact that I can share my documents with my colleagues and collaborate on different projects. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I have not found anything I dislike about Dropbox so far. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

5/25/2021

"Retrieve Docs"

5/5

What do you like best about Dropbox Paper?

Integrate larger documents and co-edit with others that can see the same document. It also helps you get a big picture to create the document that is suitable for the project that you are working on by gaining help of others. Also adding photos makes viewing easier for employees since everything in one place. There is no need for consistent emailing back and forth to get others involved in the project. We can all take a look at the same time and communicate much better when viewing documents and pictures. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Nothing to dislike about the program because it's all self-maintained. Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox Paper:

Highly recommend when you need to share large company documents that require editing and projections to the future of your company. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

No problems to resolve since once the document gets created and the only other step is to edit it. We can create templates for ongoing projects makes it easier to edit and allow others to conform the document with the pertinent information. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/26/2022

"Very Useful for Putting Together Lists"

5/5

What do you like best about Dropbox Paper?

I love how it's easy to make a list of tasks or ideas look good, without fussing too much over formatting. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I wish there were a tiny bit more ability to change the formatting. Sometimes I find myself wishing photos were easier to move around text. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

Originally submitted 10/8/2019

"Effective and efficient"

3.5/5

What do you like best about Dropbox Paper?

I like that its a flexible workspace thats brings colleagues and their idea together. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I have no concerns or issues with this product at this time. Its a great system. Review collected by and hosted on G2.com.

Blake P.

State Officer Coach

Mid-Market (51-1000 emp.)

5/18/2021

"The best way to collaborate!"

5/5

What do you like best about Dropbox Paper?

My team uses only Dropbox to store all of our data, especially using Smart Sync, so I love how easy it is to use with the files I'm already using. I like how since this is integrated into Dropbox, that I don't have to worry about file conversions like in Google Drive. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I require formatting. Most of the work I do is to ensure formatting is right, so sometimes it isn't as helpful to use paper on some of those projects. Review collected by and hosted on G2.com.

Catherine C.

Electronic Notary Public/ Remote Online Notary

Small-Business (50 or fewer emp.)

12/5/2021

"Dropbox Paper Review!"

3.5/5

What do you like best about Dropbox Paper?

I love the versatility and the amount of people you can share a document with at one time! Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I can honestly say I have no dislikes about this software. Review collected by and hosted on G2.com.

Robert Jose V.

Diseñador gráfico

Small-Business (50 or fewer emp.)

5/18/2021

"Create documents on Dropbox Paper"

5/5

What do you like best about Dropbox Paper?

With Dropbox Paper, you can create documents online or on your preferred device if you have the Dropbox App. The files are very lightweight, and you can modify them on the web or any of its apps. You just need to have a Dropbox account to log in and enjoy this option. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

So far I have not had anything against the application, it is very useful and easy to use. Use it with work teams and more. But remember that you must have an account to be able to use this app. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

Dropbox Paper has helped me to take notes during my work meetings, upload a marketing plan with established dates, and attach images or graphic flows to take notes with graphic notes, allowing me to develop ideas more quickly without leaving anything out of the equation. Dropbox Paper has been beneficial in my day-to-day work as well as in daily life tasks. The best part is that it is automatically synchronized in the cloud, and if my account is shared in a workgroup, everyone receives the note or notes promptly. Review collected by and hosted on G2.com.

Chris D.

Senior Pricing Analyst

Mid-Market (51-1000 emp.)

8/10/2021

"It is the standard for smart document collaboration programs."

4.5/5

What do you like best about Dropbox Paper?

I like the cohesiveness and consistency which exists between all of the various features present on Dropbox Paper. I love its beautiful emojis and this is vital for me as I use them to spice up my conversations and most importantly I love the intuitivity I experience with Dropbox paper, as this makes it very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Image annotation is a feature I deliberately want to see implemented on Dropbox paper, but at the moment it is unavailable. Review collected by and hosted on G2.com.