Dropbox Paper Reviews & Product Details

Dropbox Paper is a collaborative document-editing service developed by Dropbox, designed to facilitate seamless teamwork and idea sharing. Launched in January 2017, Paper provides a flexible workspace where teams can create, review, and organize content in real-time, enhancing productivity and collaboration. Key Features and Functionality: - Real-Time Collaboration: Multiple users can simultaneously edit documents, with changes instantly visible to all participants. - Rich Media Integration: Embed images, videos, audio files, and even code snippets directly into documents, supporting a wide range of content types. - Task Management: Assign tasks, set due dates, and track progress within documents, streamlining project management. - Commenting and Annotation: Add comments and annotations to specific sections of a document, facilitating clear communication and feedback. - Version History: Access previous versions of documents to track changes and revert to earlier iterations if necessary. - Integration with Third-Party Tools: Connect with popular design and productivity tools like InVision, Figma, and Sketch, allowing for seamless workflow integration. Primary Value and User Solutions: Dropbox Paper addresses the need for a unified platform where teams can collaboratively create and manage content without the constraints of traditional document editors. By combining document creation, media embedding, and task management in a single interface, Paper eliminates the need to switch between multiple applications, thereby reducing workflow fragmentation. Its real-time collaboration features ensure that team members stay aligned, while the integration with various tools enhances versatility. Overall, Dropbox Paper simplifies the collaborative process, making it more efficient and effective for teams of all sizes.

Seller

Dropbox

Discussions

Dropbox Paper Community

Solution Type

All-in-One

Overview by

Nasseem Mostofi

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 4515 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Dropbox Paper Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Dropbox Paper, and what problem is it built to solve?

Dropbox Paper is used as a shared workspace for creating and editing documents with a team. Users describe it as a place to bring notes, project updates, and collaboration together instead of relying on scattered files and email threads.

What company sizes and industries is Dropbox Paper the best fit for?

Dropbox Paper is used across small businesses, mid-market organizations, and enterprises, with small businesses especially prominent. The industries with the clearest representation include education, technology, and pharmaceuticals, alongside other fields.

What customer support options does Dropbox Paper provide, and how do users find the overall support experience?

Dropbox Paper support includes self-service resources such as a knowledge base and FAQs or forums, along with email/help desk, phone, and chat support. The support experience is mixed: users describe helpful technical assistance, while others report slow responses or inconsistent guidance.

What features or capabilities could make Dropbox Paper even more useful?

More flexible formatting and document design would make Dropbox Paper better suited to a wider range of work. Users also point to opportunities to improve how documents are organized and found, along with other areas:

Richer formatting, layout, and customization options for polished or complex documents.
Better organization and search to make documents easier to locate and manage.
More dependable offline access for working without an internet connection.
More flexible export and file-conversion options.
Broader integrations and add-ons to connect workflows with other tools.

Is Dropbox Paper considered safe and secure for handling data?

Dropbox Paper users value sharing documents with controlled access, and some describe encryption and activity tracking as important to their confidence in the product. Others are less comfortable relying on it for sensitive information and would like stronger security assurances, so organizations handling high-risk data should assess their own requirements carefully.

G2 reviews are authentic and verified.

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Amberlyn J.

Manager

Small-Business (50 or fewer emp.)

Originally submitted 1/15/2019

"Dropbox is a great place for collaboration."

5/5

What do you like best about Dropbox Paper?

It's really easy to share papers in groups when multiple people are working on the same project Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

How you have to download it for offline, and it ends up wasting storage space. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/18/2021

"Dropbox Paper Review"

4/5

What do you like best about Dropbox Paper?

I like how it isn't a split-up document. If you want to, the "paper" can go on forever. It's beneficial as a teacher's assistant. It's versatile with other media outlets such as Google, YouTube, Spotify, etc. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

The features were a bit tricky to figure out at first. You really have to do your research or watch the tutorial since it can be meant for so many different creators, you have to figure out what works best for you and your purpose. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

As a teacher assistant, I can use it to create a lesson or homework assignment. Often times I need to insert a YouTube clip about the subject followed by questions. This allows me to do that all on one document. I really like how I can also add a Prezi presentation at the end and it's as easy as copy and send to all my students and they have my whole lesson on one document. Review collected by and hosted on G2.com.

Laura L.

Painter

Small-Business (50 or fewer emp.)

11/19/2021

"How I like Dropbox paper"

5/5

What do you like best about Dropbox Paper?

I can fire resumes, keep files and all kinds of things with Dropbox paper. I like that it helps me keep track of files, resumes, etc. I use it with Indeed daily. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I don't like that I can't use it in more areas of my life, lol. I've not had any problems out of Dropbox Paper. I don't have any insight on improvements at this time. Review collected by and hosted on G2.com.

nomin u.

Secretary General

Small-Business (50 or fewer emp.)

3/3/2022

"Simple and straightforward"

5/5

What do you like best about Dropbox Paper?

There's numerous amounts of document that a company owns, created and used everyday. Dropbox makes it convenient and accessible to utilize Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I don't have any comments to dislike dropbox Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

5/24/2022

"Dropbox is OK"

2.5/5

What do you like best about Dropbox Paper?

I like the ease of adding files for sharing via dropbox Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Often times files are corrupted when transferred or difficult to reopen. Review collected by and hosted on G2.com.

Ben P.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

7/13/2021

"Dropbox Paper"

4.5/5

What do you like best about Dropbox Paper?

Dropbox Paper is great because it's so secure and reliable, to the point where I can use it to host all my important corporate documents in our internal cloud. Dropbox Paper's great feature is securely sharing documents with anyone outside the company and knowing they are protected. My company has benefited from Dropbox Paper because all documents can be stored in one place and accessed via the web from anywhere - in the office, from home, or from abroad. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I can't create folders for things and can only access them by clicking on the folder is irritating. An improvement of the folder system would be desirable. Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox Paper:

You should try it out! It helps to integrate things at work and keep everything in one place, so I would recommend you to do the same. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

This app provides an efficient and time-saving way to organize and edit documents. By sharing and managing our data with colleagues efficiently, we save the company storage costs. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

1/6/2022

"Very handy"

4.5/5

What do you like best about Dropbox Paper?

This is a very useful tool for our firm. It helps for us to collaborate on to do lists all in real time. It helps us keep on top of things. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Maybe there can be more features or demos on the options there are for pages and the ways it can be used Review collected by and hosted on G2.com.

Scott R.

Designer & Project Manager, Buildings

Small-Business (50 or fewer emp.)

10/2/2021

"Dropbox Paper is a useful addition to the service"

5/5

What do you like best about Dropbox Paper?

Dropbox Paper was a seamless addition to the service, allowing users to start using it immediately. The tutorials and help guides answer any questions our users have had. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

There isn't much to detract from Dropbox Paper. It could do more to promote the use with users. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/27/2021

"Best thing"

5/5

What do you like best about Dropbox Paper?

It is very easy in using and best for sharing your documents. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Nothing to dislike. i like to use it, mostly to share files. Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox Paper:

I assure everyone it is a good and best way to store and share. I recommend it for working and studying peers for data clouding and synchronizing. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

The biggest issue resolved is of memory and anytime reach to our data from any device. Review collected by and hosted on G2.com.

Verified User in Research

Small-Business (50 or fewer emp.)

10/19/2021

"Portable Collaborative Tool"

4/5

What do you like best about Dropbox Paper?

Dropbox paper is a user-friendly document software that supports embedding rich media and offers many integrations including Google drive apps, Spotify, and more. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

It doesn't have one function that other more popular programs doesn't have yet like Google drive apps. The presentation system is not as advanced and it doesn't have a spellchecker, which makes it a poor choice for word-processing. Review collected by and hosted on G2.com.

Recommendations to others considering Dropbox Paper:

Use dropbox paper if you feel that a blank slate is a more conducive work canvas for you rather than using other options like Google apps. Review collected by and hosted on G2.com.

What problems is Dropbox Paper solving and how is that benefiting you?

I used it for collaborative projects, mostly word-processing and creating presentations. Review collected by and hosted on G2.com.