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Dropbox Paper Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 4515 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Dropbox Paper Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Dropbox Paper, and what problem is it built to solve?

Dropbox Paper is used as a shared workspace for creating and editing documents with a team. Users describe it as a place to bring notes, project updates, and collaboration together instead of relying on scattered files and email threads.

What company sizes and industries is Dropbox Paper the best fit for?

Dropbox Paper is used across small businesses, mid-market organizations, and enterprises, with small businesses especially prominent. The industries with the clearest representation include education, technology, and pharmaceuticals, alongside other fields.

What customer support options does Dropbox Paper provide, and how do users find the overall support experience?

Dropbox Paper support includes self-service resources such as a knowledge base and FAQs or forums, along with email/help desk, phone, and chat support. The support experience is mixed: users describe helpful technical assistance, while others report slow responses or inconsistent guidance.

What features or capabilities could make Dropbox Paper even more useful?

More flexible formatting and document design would make Dropbox Paper better suited to a wider range of work. Users also point to opportunities to improve how documents are organized and found, along with other areas:
  • Richer formatting, layout, and customization options for polished or complex documents.
  • Better organization and search to make documents easier to locate and manage.
  • More dependable offline access for working without an internet connection.
  • More flexible export and file-conversion options.
  • Broader integrations and add-ons to connect workflows with other tools.

Is Dropbox Paper considered safe and secure for handling data?

Dropbox Paper users value sharing documents with controlled access, and some describe encryption and activity tracking as important to their confidence in the product. Others are less comfortable relying on it for sensitive information and would like stronger security assurances, so organizations handling high-risk data should assess their own requirements carefully.

Dropbox Paper Reviews (4,515)

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Reviews

Dropbox Paper Reviews (4,515)

View 2 Video Reviews
4.1
4,515 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Dropbox Paper is really useful"
5/5
What do you like best about Dropbox Paper?

Real-time Collaboration: Multiple users can edit a document simultaneously, making it ideal for team projects and brainstorming sessions. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

nothing as such no dislikes till now, it is really good Review collected by and hosted on G2.com.

Belinda W.
BW
Belinda W.
Evs
Small-Business (50 or fewer emp.)
"My personal experience with Dropbox"
4/5
What do you like best about Dropbox Paper?

I really like the integration between Dropbox and Paper. I can easily access my Paper docs from Dropbox. Plus, the two work well together. It has a lot of great features, like being able to add images. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

The interface can be confusing to navigate. It's not always easy to find the features I need. Plus, Dropbox Paper does not always play well with other software. I have to troubleshoot a couple of times. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
Originally submitted 7/18/2019
"Great app for notes"
4/5
What do you like best about Dropbox Paper?

For note taking and adding some files (pics, videos, pdfs and notes) in one place, dropbox paper is in the top ten. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

It is a great app but somehow not be your favorite app. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Dropbox paper is great."
5/5
What do you like best about Dropbox Paper?

I like that dropbox paper is easy to use and that the formatting options are intuitive and aesthetically pleasing. I also like the ability to collapse sections with different headers, that keeps things easy to read especially when I'm writing multiple drafts of something. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I think the only things I don't like about Dropbox Paper is the way that sometimes if I'm looking for a file in Dropbox, I can't find it because it's actually in paper. If there were some sort of integrations between the two that'd be helpful. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Freelancer
Computer Software
Small-Business (50 or fewer emp.)
"Does the work but you can not have it separately from Dropbox product"
2.5/5
What do you like best about Dropbox Paper?

The simplicity and velocity make very useful for meetings, short documentation or brainstorming sessions. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Limited on functionalities, especially on tables.

If you'd like to use only Paper is not possible. Review collected by and hosted on G2.com.

Lisa C.
LC
Lisa C.
Agent Services Specialist
Small-Business (50 or fewer emp.)
"Dropbox Paper is Perfect For Us!!!"
5/5
What do you like best about Dropbox Paper?

I love being able to create and edit documents between myself and my team without having to leave the Dropbox application. We are able to actually do everything in one place. I also like the fact that this can be done during our meetings. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

The only problem I had initially was setting up the application, not because I was not aware how to. I use this along with Google so others in our company are linked to it and it was a slight challenge for them. Once we got it up and working though it went pretty well. Review collected by and hosted on G2.com.

Catherine O.
CO
Catherine O.
7th Grade Teacher
Enterprise (> 1000 emp.)
"Would certainly recommend"
4.5/5
What do you like best about Dropbox Paper?

Dropbox Paper is incredibly user-friendly, and the templates provided make it very easy to get started without much previous technical savviness. I love using the templates provided to gather and organize notes for onboarding calls and keep everything in easy-to-access locations. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

While it works great for my personal use working at home, I can see where it may be difficult for everyone to use Dropbox Paper. So many of us have Google Drive linked with our email accounts, and it can be difficult to pick one over the other. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
Originally submitted 7/15/2021
"As best as it gets for document creation"
5/5
What do you like best about Dropbox Paper?

Hard to say what I like "best" unless it can be one collection of multiple things. Let's get right to it:

- the document looks like a work of art with minimal effort

- formatting is cohesive and consistent

- outlines are hyperlinked

- easy to add outside media (images, for example)

- incredibly beautiful emojis! This is at the top of my list

- importing new emojis is second on my list :)

- ease to share

- assign items

- create checklists

- fun encouraging words to avoid writer's block ("Give me a name", "Now write something brilliant"

- setting timelines

- ease of use all over Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I'm not sure that there is anything I dislike. I think I'm patient and hopeful that as the product evolves, some features I'm hoping for will be implemented.

For example, once an image is imported, I'd love to be able to highlight or point arrows at specific parts of an image.

I'd also like to have more highlighting colors (I think there are 6 now), and possibly colored fonts. Also, some more bullet list options would be great. Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
Associate, Commercial Division
Enterprise (> 1000 emp.)
"Great collaboration tool!"
3.5/5
What do you like best about Dropbox Paper?

I love how easy it is to collaborate on documents with team members. It allows my team to make changes to documents anywhere, at any time! It makes it super easy to work remotely Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

The one thing I dislike about Dropbox Paper is that some of its competitors are more user friendly. For example, Google Docs is more user friendly and integrates well with GMail. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Drop Box CapacityD"
4.5/5
What do you like best about Dropbox Paper?

You can use Drop Box to organize and keep all your big folders and share them with others. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

You should download Dropbox, you can add many files and folders and arrange them and share them with any person through sending an email invitation. Review collected by and hosted on G2.com.

Questions about Dropbox Paper? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

In what ways is Dropbox Paper changing the dynamics of team collaboration and document sharing?

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SA
Sumadi Adi
•
Last activity over 4 years ago

Is there any limit number of documents paper thats can be I made?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

9%

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