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Dropbox Paper Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 4515 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Dropbox Paper Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Dropbox Paper, and what problem is it built to solve?

Dropbox Paper is used as a shared workspace for creating and editing documents with a team. Users describe it as a place to bring notes, project updates, and collaboration together instead of relying on scattered files and email threads.

What company sizes and industries is Dropbox Paper the best fit for?

Dropbox Paper is used across small businesses, mid-market organizations, and enterprises, with small businesses especially prominent. The industries with the clearest representation include education, technology, and pharmaceuticals, alongside other fields.

What customer support options does Dropbox Paper provide, and how do users find the overall support experience?

Dropbox Paper support includes self-service resources such as a knowledge base and FAQs or forums, along with email/help desk, phone, and chat support. The support experience is mixed: users describe helpful technical assistance, while others report slow responses or inconsistent guidance.

What features or capabilities could make Dropbox Paper even more useful?

More flexible formatting and document design would make Dropbox Paper better suited to a wider range of work. Users also point to opportunities to improve how documents are organized and found, along with other areas:
  • Richer formatting, layout, and customization options for polished or complex documents.
  • Better organization and search to make documents easier to locate and manage.
  • More dependable offline access for working without an internet connection.
  • More flexible export and file-conversion options.
  • Broader integrations and add-ons to connect workflows with other tools.

Is Dropbox Paper considered safe and secure for handling data?

Dropbox Paper users value sharing documents with controlled access, and some describe encryption and activity tracking as important to their confidence in the product. Others are less comfortable relying on it for sensitive information and would like stronger security assurances, so organizations handling high-risk data should assess their own requirements carefully.

Dropbox Paper Reviews (4,515)

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Reviews

Dropbox Paper Reviews (4,515)

View 2 Video Reviews
4.1
4,515 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Using Dropbox across Organizations"
5/5
What do you like best about Dropbox Paper?

Dropbox is easy to share documents with users in a team - even (especially) if the team is made up of users from multiple organizations. Have tried using similar sharing apps but it is very cumbersome and convoluted to get outside organizations set up to share. Dropbox makes it easy! Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

it is still just another place to have to go look for shared documents. Even if it is integrated into the File Directory function of windows, it just adds another place to look. Review collected by and hosted on G2.com.

Andreia S.
AS
Andreia S.
Registered Dietitian
Small-Business (50 or fewer emp.)
Originally submitted 3/7/2019
"Easy to use software"
4.5/5
What do you like best about Dropbox Paper?

Allows for new client paperwork to be created and shared easily. There are also a lot of great templates that can be used to create outlines for client meetings. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

I cannot think of anything at this time. Review collected by and hosted on G2.com.

YS
Yashna S.
Marketing Automation specialist
Automotive
Enterprise (> 1000 emp.)
"Organised data."
5/5
What do you like best about Dropbox Paper?

Easy to set up and use by creating a dropbox account. It makes creation, handling and execution of projects easy as it helps bring my project team together. It's accessible through the mobile app therefore, I can easily access work documents and files away from the office/workspace. With the offline feature, I'm able to open and edit files and they sync immediately when there's available internet. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Offline feature is not enabled on web. Also the limited formatting options and project layouts. Review collected by and hosted on G2.com.

priya b.
PB
priya b.
HR Advisor
Small-Business (50 or fewer emp.)
"Best solution other than cloud"
5/5
What do you like best about Dropbox Paper?

The ease of availability whenever needed wherever needed. Can get access to files, folders, data, images anything. Offline download feature is good to use Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Offline Dropbox feature should be available even if it limits some features Review collected by and hosted on G2.com.

NALLA A.
NA
NALLA A.
Pega UAP Trainee
Education Management
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The pinnacle of document creation is best tool or platform and best recommender of creating document"
5/5
What do you like best about Dropbox Paper?

Dropbox Paper is a clear and natural stage for making reports and working together with others. It requires next to zero investment to set up archives. Dropbox Paper gives clients the freedom to alter archives to suit their requirements. You can add media from outside sources, similar as pictures, recordings, and GIFs. Dropbox Paper additionally upholds adding joins from media sources, such as Youtube, SoundCloud, Vimeo, Streamable, and so on. You can install the recordings from the connections straightforwardly on the report for simple review. Dropbox Paper is a finished instrument for coordinated effort, and one of the most incredible highlights is making records.

You can have numerous types of records, for example, daily agendas, bulleted records, numbered records, and so on. While you're adding recordings or pictures from outer sources through joins, Dropbox Papers shows a spring-up window to peruse the connection. You can track down what to insert on the record without leaving the Dropbox Paper tab. As it is a part of Dropbox, Dropbox Paper permits you to coordinate records from Dropbox for altering and teaming up with others. Dropbox Paper is the best cloud-coordinated code-composing stage for software engineers and programming designers.

Dropbox Paper consequently carries out grammar featuring and code space in the wake of distinguishing the language of the code you've composed. You can make tables on Dropbox Paper in wake of choosing the number of lines and sections. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

As a long-term client of Dropbox, I've likewise been involving Dropbox Paper for joint effort and report-altering work. There's nothing I detest about it.

The interface can be difficult to navigate, and it is not always easy to find the features I require. Furthermore, Dropbox paper does not always work well with other software. I'll have to troubleshoot a few times.

There may not be anything that I despise. I believe I have patience and hope that some of the features I want will be added as the product develops.

For instance, I'd want to be able to highlight or draw arrows to particular areas of an image once it has been imported. Additionally, I'd want colored fonts and more highlighting colors (there are currently six, I believe). It would also be excellent to have more alternatives for bullet lists. Review collected by and hosted on G2.com.

Navya M.
NM
Navya M.
Software Engineer
Mid-Market (51-1000 emp.)
"Dropbox Paper is excellent for creating content and collaborating with people."
5/5
What do you like best about Dropbox Paper?

Dropbox Paper is a straightforward and intuitive platform for creating documents and collaborating with others. It takes little to no time to set up documents. Dropbox Paper gives users the liberty to customize documents to suit their needs. You can add media from external sources, like images, videos, and GIFs. Dropbox Paper also supports adding links from media sources, like Youtube, SoundCloud, Vimeo, Streamable, etc. You can embed the videos from the links directly on the document for easy viewing. Dropbox Paper is a complete tool for collaboration, and one of the best features is creating lists. You can have multiple forms of lists, such as to-do lists, bulleted lists, numbered lists, etc. When you're adding videos or images from external sources through links, Dropbox Papers displays a pop-up window to browse the link. You can find what to embed on the document without leaving the Dropbox Paper tab. As it is a component of Dropbox, Dropbox Paper allows you to integrate files from Dropbox for editing and collaborating with others. Dropbox Paper is the best cloud-integrated code-writing platform for programmers and software developers. Dropbox Paper automatically implements syntax highlighting and code indentation after detecting the language of the code you've written. You can create tables on Dropbox Paper after selecting the number of rows and columns. If you want additional rows or columns, you can expand them using the + button when needed. If you already have shared folders on Dropbox that users have been invited to, you can easily invite them to edit on Dropbox Paper with you. You can send email invitations to the rest or share the invitation link manually. Dropbox Paper also supports leaving comments on any keyword, sentence, or document for notes, reminders, and references. You can seamlessly create and set deadlines for any document or project. Dropbox Paper, similar to video conferencing apps, lets you tag users who are part of the project to notify them of specific tasks or deadlines. It's also a cross-platform tool with dedicated applications for mobile phones, allowing you to create, edit, and share documents from your device. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

As a long-time user of Dropbox, I've also been using Dropbox Paper for collaboration and document editing work. There's nothing I dislike about it. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Easy to use for anyone"
4.5/5
What do you like best about Dropbox Paper?

Simple, intuitive interface that non tech people can use Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Restrictions on how many devices can access Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"We use Dropbox as a storage space"
2.5/5
What do you like best about Dropbox Paper?

Creating documents is easy. It also integrated Google Sheets, Google Docs, and Microsoft Word. Which is helpful because our clients use multiple software and we have to be able to convert it at any time. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Dropbox crashes my computer. It also freezes my computer when I'm using Chrome. I use the internet browser version and it still crashes my computer. Sometimes Dropbox also deletes or doesn't save documents, which is frustrating. Review collected by and hosted on G2.com.

Tere L.
TL
Tere L.
Paralegal
Small-Business (50 or fewer emp.)
"Dropbox is an excellent tool to admin all your office documents"
5/5
What do you like best about Dropbox Paper?

It is so great to save your documents in all kinds of formats and share it with all your team Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

Sometimes you cannot be able to see the preview of a document, so you have to download your document Review collected by and hosted on G2.com.

Prof. Ravoeurn S.
PS
Prof. Ravoeurn S.
Lecturer
Small-Business (50 or fewer emp.)
Originally submitted 1/25/2023
"Secure important file within my hands no matter where you are."
4.5/5
What do you like best about Dropbox Paper?

Store the files and we can organize them in our preference and convenient in using and it can also be linked to our device that if lost access to device, we still can have access to our safeguarded file. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Paper?

The space size is limited and no innovative idea from time to time. Review collected by and hosted on G2.com.

Questions about Dropbox Paper? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

In what ways is Dropbox Paper changing the dynamics of team collaboration and document sharing?

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SA
Sumadi Adi
•
Last activity over 4 years ago

Is there any limit number of documents paper thats can be I made?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

9%

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