Dovetail HR Features

Provides a customizable soltution that HR professionals can adjust to suite the organization's needs.

Integrates with core HR software to access employee information.

A place to create articles with important information about processes and other crucial information that is easily accessible by employees.

Tools to create and deliver content throughout an organization.

The ability to organize and manage a variety of documents.

Secure solution so administers can maintain access rights and security.

Employee portal lets employees log into the system to access all company and employee information.

Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base.

Tools that help create and manage a ticketing platform that facilitates cross-departamental communication.

The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually.

Tools to create and organize business process flowcharts and documentation.

Web-based or intranet self-service portal enables employees to submit service requests.

Dashboard and reporting on HR activities with workforce analytics capabilities.

Capture case information from multiple communication channels

Deliver rules to assign cases based on type and priority

Ability to escalate cases using workflows

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track all activities related to a case, including audit trails

Provide metrics to track case progress or success rates

Monitor various types of case compliance

Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests.

Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity

Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process.

Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome.

Integrations into legal databases or case management systems for coordination when case escalation reaches their desk.

The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members.

Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure

During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress.

The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.)

The product is able to be accessed from the employee side on a mobile platform

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customize contracts and forms to collect specific information

Set up connections to third-party platforms to improve business processes

Manage, organize, and store contact information

Create, design and manage workflows for repetitive tasks

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Timed notification for any upcoming task, deadline, appointment, or activity

Access software remotely via mobile devices

Define levels of authorization for access to specific files or systems

Graphical representation of data

Create, manage and track all task activities and progression

Configure existing workflows to meet your organization's needs

Securely stores data to prevent data loss or breaches

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Administration and control of evidence related to investigations/cases

Access and track notes regarding case activities and updates within case files

Manage and support multiple locations

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Activities related to the initial admission of a charge into the organization's care

Investigate and take action at root cause or error in processes to prevent recurring issues

Allow users to access multiple services after entering their login credentials once

Initiate collection and analysis of known risks

Ability to record, store, update, and retrieve information

Collect and record basic information related to suspects

A system that allows access to a database structure without relying on an external program

Ability to handle large datasets

Finding, identifying and collecting information for legal proceedings