Introducing G2.ai, the future of software buying.Try now
Compare Case IQ and Dovetail HR 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Applaud
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Dovetail HR
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ethics Suite
Visit Website
At a Glance
Market Segments
Enterprise (63.4% of reviews)
Enterprise (91.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQDovetail HR
Star Rating
(36)4.5 out of 5
Market Segments
Enterprise (91.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dovetail HRCase IQ vs Dovetail HR
When assessing the two solutions, reviewers found them equally easy to use. However, Dovetail HR is easier to set up and do business with overall. While Case IQ is easier to adminster.
- Case IQ and Dovetail HR both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Dovetail HR is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Dovetail HR over Case IQ.
Pricing
Entry-Level Pricing
Case IQ
No pricing availableDovetail HR
No pricing availableFree Trial
Case IQ
No trial information availableDovetail HR
No trial information availableRatings
Meets Requirements
8.9
71
8.9
27
Ease of Use
8.8
71
8.8
27
Ease of Setup
7.5
55
8.5
20
Ease of Admin
8.9
51
8.6
21
Quality of Support
9.0
68
9.4
25
Has the product been a good partner in doing business?
9.2
50
9.8
21
Product Direction (% positive)
8.9
66
9.6
27
Features by Category
Customization
Not enough data
8.8
10
Not enough data
7.8
9
HR Content
Not enough data
8.0
11
Not enough data
8.3
10
Not enough data
8.7
9
Logistics
Not enough data
9.2
11
Not enough data
8.8
8
Not enough data
Not enough data
Management
Not enough data
8.9
11
Not enough data
9.2
11
Not enough data
8.8
7
Not enough data
8.3
8
Not enough data
7.3
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
8
Not enough data
9.1
9
Not enough data
Platform Data
8.3
9
Not enough data
7.0
9
Not enough data
9.0
8
Not enough data
Platform Content
7.9
8
Not enough data
7.6
7
Not enough data
5.2
7
Not enough data
Generative AI
6.7
6
Not enough data
Case Management
8.6
39
Not enough data
8.4
37
Not enough data
8.2
36
Not enough data
Analytics
8.6
38
Not enough data
8.4
38
Not enough data
8.7
38
Not enough data
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
Platform Basics
9.0
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform Additional Functionality
6.3
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Platform Data
6.7
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
Generative AI
5.2
8
Not enough data
Investigation
7.8
13
9.3
7
9.1
13
9.3
5
8.8
12
8.5
8
9.2
13
9.0
8
Access
7.2
13
8.8
8
8.1
13
9.4
6
8.8
13
9.2
8
Employee Experience
6.5
13
Not enough data
7.4
13
Not enough data
7.1
12
8.6
6
Generative AI
5.8
11
Not enough data
Categories
Categories
Shared Categories
Case IQ and Dovetail HR are categorized as HR Case Management
Unique Categories
Case IQ is categorized as Whistleblowing, Complaint Management, Investigation Management, HR Compliance, and Disclosure Management
Dovetail HR is categorized as HR Service Delivery
Reviews
Reviewers' Company Size
Case IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dovetail HR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
Hospital & Health Care
17.6%
Human Resources
14.7%
Financial Services
14.7%
Food Production
8.8%
Accounting
8.8%
Other
35.3%
Alternatives
Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Case IQ has no more discussions with answers
Dovetail HR has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
