Documint Reviews & Product Details

What I value most is their exceptional support. They are extremely responsive, often replying and resolving our queries within minutes, which gives us great peace of mind. Review collected by and hosted on G2.com.

Sometimes there is a delay in the API response, leading to occasional automation errors inside Airtable. It would be much better if the connection and response times were more consistently stable. Review collected by and hosted on G2.com.

What I like most is how easy it is to use, how quickly new features are released, and how fast bugs get fixed. The chat support is also super responsive. When you add all of that to the price, it’s a no-brainer. The REST API is super helpful as well. Review collected by and hosted on G2.com.

It was down or had bugs a lot of the time. The good thing, though, is that they fixed the bugs at an awesome speed, making you feel heard. Review collected by and hosted on G2.com.

The platform is easy to use and to figure out what you have to do to make a great template for your document. Their support is awesome! Easy to get a hold of someone and their response time is super-fast. Review collected by and hosted on G2.com.

At this time, there is not downside to Documint. It keeps getting better and better. The people working there do their best to fix all the bugs and improve the product daily. Review collected by and hosted on G2.com.

I use Documint to create documents for clients using data from Airtable, and it saves me from manually creating documents as it directly integrates with my Airtable database. I love how it understands every layer of logic of Airtable, which allows me to create documents with the desired naming conventions for client files, something the Airtable Page Editor extension couldn't do. It also lets me hide data if it doesn't meet conditions. The team is great at improving the placement and personalization of elements when creating templates, and their customer service is outstanding, always just an email away when I need troubleshooting. The initial setup of Documint was easy, and while it takes some time to get used to the template editor, with practice, it works very well. Review collected by and hosted on G2.com.

I find the placement and personalization of elements when creating the template to be an area that could use improvement, but the team has been doing a great job improving this, and their customer service is top-notch, they are always one email away when I've needed to troubleshoot something. Review collected by and hosted on G2.com.

The customer service was outstanding. They answered any and all of our questions quickly and easily. Review collected by and hosted on G2.com.

Filling out the form was easy but a little clunky at times, since you had to have two screens open to copy and paste the code from one place to another. Review collected by and hosted on G2.com.

I find Documint to be incredibly powerful and effective for managing complex templates involving grouping levels, loops, and data restructuring. However, what truly sets Documint apart is its exceptional support team, particularly Rafaela. Her dedicated, step-by-step assistance transformed a very frustrating process into a great experience. She spent hours guiding me through the correct data structure, group logic, and loop setup until the template functioned perfectly. Rafaela's knowledge, creativity, and willingness to go above and beyond are outstanding. Thanks to her support, the tool not only became functional but also enjoyable to use. I highly recommend Documint because of this world-class support, which made a significant difference in my experience. The support team's capability to transform frustrations into successes is unparalleled, making the overall experience with Documint highly favorable. Review collected by and hosted on G2.com.

I find the front end of Documint, particularly the drag and drop function for columns, not as efficient as it could be. Review collected by and hosted on G2.com.

The interface is pretty much straight forward with all the nacessory navigations on the dashbioard. Review collected by and hosted on G2.com.

Could improve the interface like having dark theme and could provide the options for changing values either by manually entering as its already there by default (with the up and down arrow buttons ) along with the range selector for better usability. Review collected by and hosted on G2.com.

It makes our processes much more hassle-free and quicker. The design of the app is clean and modern. We try to automate all the processes in our company as much as we can and this one of the last missing puzzles. Thank you, Documint team! Review collected by and hosted on G2.com.

The integrations library could be bigger but I know this is something the team is working on. Otherwise, I don't have anything bad to say about this product. I like it. Review collected by and hosted on G2.com.

It works super well together with Make.com. I have used it for several months now and it is very reliable. Works like a charm and the documents look very clean. Review collected by and hosted on G2.com.

In the beginning it is slightly overwhelming to use the product. But there are great tutorials, so you can overcome that very easy. And once you know you way around it is actually very easy to use. Review collected by and hosted on G2.com.