# Dispatch Science Reviews
**Vendor:** Arthur Axelrad  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About Dispatch Science
Dispatch Science: End-to-End Delivery Management Software for Routing, Dispatch & Last-Mile Logistics Dispatch Science is a powerful, cloud-based delivery management platform designed to manage, optimize, and automate last-mile delivery operations for courier, logistics, and distribution companies. Our software streamlines every step of the delivery lifecycle—from order capture to final proof of delivery helping businesses improve efficiency, reduce costs, and enhance customer experience. Key Features Order Management & Booking Easily capture and manage delivery orders through automated workflows. Customer Portal & CRM Self-service web portal for customers with real-time visibility and communication tools. AI-Powered Route Optimization Advanced route planning and dynamic optimization to reduce delivery times and fuel costs. Automated & Manual Dispatching Intelligent dispatch engine with full control over manual overrides. Real-Time Tracking & ETA Notifications Live GPS tracking with accurate ETAs and proactive delivery notifications. Proof of Delivery (POD) Photo capture, barcode scanning, and digital signatures for secure delivery confirmation. Returns Management Streamlined reverse logistics and returns workflows. Billing & Invoicing Automation Automated pricing, rating engine, and invoicing capabilities. Driver Management Mobile App Full-featured iOS and Android driver app with tracking, routing, and task management. Seamless Integrations Dispatch Science offers a robust Open API and our own iPasS, DataBridge, that integrates with: Accounting systems eCommerce platforms (Shopify, WooCommerce, etc.) 3PL and logistics platforms ERP and supply chain systems This enables full automation across your logistics ecosystem and eliminates manual data entry. Industries We Serve Dispatch Science supports delivery operations across multiple industries, including: Courier and parcel delivery services eCommerce and retail last-mile delivery Third-party logistics (3PL) providers Manufacturing and wholesale distribution Food, beverage, and restaurant delivery Healthcare, medical, and pharmaceutical logistics Why Choose Dispatch Science? Reduce delivery costs with optimized routing Improve on-time delivery performance Increase operational efficiency with automation Enhance customer satisfaction with real-time visibility Scale your delivery business with a flexible, cloud-based platform






- [View Dispatch Science pricing details and edition comparison](https://www.g2.com/products/dispatch-science/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-06-01+14%3A31%3A10+-0500&secure%5Bsession_id%5D=8d1c54d6-cfda-42fd-bfb6-5e8e78ecba16&secure%5Btoken%5D=3a7c636c97ddbf31ff7622818824579a310d592a2baa25a1017fa6466f5adc59&format=llm_user)

## Dispatch Science Features
**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

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