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Dispatch Science Reviews & Product Details

Manage, optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, a powerful rating engine, route planning and optimization, manual and automated dispatching, real-time tracking and ETA notifications, returns management, photo proof of delivery, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce and other 3rd party logistics platforms. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce and retail last mile distribution -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries

Seller

Arthur Axelrad

Discussions

Dispatch Science Community

Languages Supported

English, French, Spanish

Overview by

Andree Des Lauriers (Artificial Intelligence for your unfair advantage)

Pricing

Pricing provided by Dispatch Science.

Basic Edition

$650.00

Per Month

Growth Edition

$1,800.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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Dispatch Science Media

Dispatch Science Demo - Internal and customer self-serve web portals

Provides analytics and order summaries

Dispatch Science Demo - Driver Audit Board

Real-time driver speed and position history tracking

Dispatch Science Demo - Real-time order tracking page

Customers can track orders in real-time

Review and dispatch orders with convenient dispatch boards. Can create any number of different boards, with or without maps

Show optimized run and stops, map view of orders, turn by turn directions, driver commissions, chat with dispatcher, transfer orders, capture photos, files and barcodes, and much more.

Dispatch Science Demo - Dynamic Route Management

Create routes and route plans. Let Dispatch Science automatically optimize each route and stop sequence.

Dispatch Science Reviews (12)

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Aman A.

Software Developer Specialist

Enterprise (> 1000 emp.)

9/9/2023

"Dispatch Science - Good Delivery Management System"

4/5

What do you like best about Dispatch Science?

Dispatch Science is one of the most comprehensive delivery management suite available in the market now a days.

It provides valuable tools and insights that helps to manage the entire supply chain of the business.

Once the staffs are trained, it helps to increase the throughput and contributes to better product with increased sales. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

I haven't personally felt any negative point regarding Dispatch Science. However, there have been numerous impressions in the market that the pricing has gone up recently which is causing some small businesses to rethink their subscription. Review collected by and hosted on G2.com.

What problems is Dispatch Science solving and how is that benefiting you?

Dispatch Science is solving a vast lot of problems. Listed below are some of them -

1. End to end delivery management system.

2. Better control over the shipping and fleet related information.

3. Web applications that you can use from anywhere to see and operate your business.

4. Valuable metrics that helps you to cut down the costs and improve the quality of your business.

5. All of these will in turn increase the revenue. Review collected by and hosted on G2.com.

Verified User in Building Materials

Small-Business (50 or fewer emp.)

6/30/2023

""10-4 DISPATCH, we are enroute""

4.5/5

What do you like best about Dispatch Science?

The ability to track outbound and inbound parcels.

The ability to keep contact with transportation and logistics and last but not least being able to automate delivery! Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

From my experience there isn't really much that I could say I dislike, I would also reach as far to say that there are not many, if any disadvantages to this software. I have heard some say it is pricey, but I do not own paying out for this software so I can't truly confirm or deny this. Review collected by and hosted on G2.com.

What problems is Dispatch Science solving and how is that benefiting you?

It is a DMS (Delivery Management Software) that provides you with the best ability to deliver parcels efficiently by providing optimal routes to the drivers. This alone has helped the company with cost savings on both time, and fuel. Not to mention our clients appreciate faster deliveries. Review collected by and hosted on G2.com.

Silvana G.

Assistant Controller

Small-Business (50 or fewer emp.)

10/28/2022

"Good dispatching option"

5/5

What do you like best about Dispatch Science?

It was very simple to use and very friendly. The supporting staff did an amazing job supporting us during transitions. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

I used dispatching Science at one of the companies I worked before for dispatching technicians. It was a good option at the time, but not the perfect one. This is mostly for dispatching the deliveries, but we adapted it to dispatching tickets and technicians and it was not ideal as the company grew. Review collected by and hosted on G2.com.

Rodrecas C.

Executive Assistant to Chief Executive Officer

Small-Business (50 or fewer emp.)

2/21/2023

"Breaker Breaker 1-9"

5/5

What do you like best about Dispatch Science?

This application software makes it easy for any business keeping track of inbound and outbound parcels having the ability to automate delivery and be in contact with your logistics and transportation Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

I haven't had any bad interactions with dispatch science if you have a clear understanding of logistics and transportation, this actually come easy to utilize implement into your business Review collected by and hosted on G2.com.

What problems is Dispatch Science solving and how is that benefiting you?

It's making logistics in transportation easy to manage being able to run your business remotely from anywhere in the world through a computer laptop or your phone. Keeping track of real time packages SMS alerts real time quotes on shipping and deliveries. This is a central must-have for anyone that does any retail or manufacturing business. Review collected by and hosted on G2.com.

Prithvi K.

Subject Matter Expert- Other Math

Enterprise (> 1000 emp.)

10/10/2022

"A revolution in the logistics department - Intelligent and Automated"

5/5

What do you like best about Dispatch Science?

Easy-to-use delivery management software that lets you automate everything – from route planning, to dispatching, to billing. We can stop worrying about the competition and start focusing on growing our business. Now you can take the guesswork out of dispatching! Dispatch Science lets your customers use the app or self-serve portal to get quotes, place orders, track deliveries and more. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

The software is next level and I have not faced any problems yet. However, I wonder for the first-time users, it might not be so user-friendly. The interface can be improved for accessibility. Review collected by and hosted on G2.com.

What problems is Dispatch Science solving and how is that benefiting you?

Dispatch Science has intelligent delivery management software which provides optimized routes to drivers so they can deliver parcels faster and save time and fuel – all while increasing their earnings. It automates your dispatching tasks faster and more accurately to eliminate human errors. Optimize routes, send the best driver for the job, and avoid wasting valuable capacity. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

6/27/2023

"Easy and smooth."

4.5/5

What do you like best about Dispatch Science?

I'm able to maximize the delivery process and boost earnings with one process. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

Not really able to put a finger on a disadvantage right now. Review collected by and hosted on G2.com.

MOHAMMAD A.

Territory sales manager

Mid-Market (51-1000 emp.)

11/23/2022

"Easy helpful and amazing application"

5/5

What do you like best about Dispatch Science?

Simply awesome with this app you can easily manage all your dispatch process like route, drop location timely delivery you just need to take orders and dispatch engine start working highly recommended for manufacturer Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

Sometime take long time to open and also face latancey and always ask for updation please fixed this on as soon as possible so we can get seamless experience thank you Review collected by and hosted on G2.com.

Verified User in Information Services

Small-Business (50 or fewer emp.)

1/20/2023

"Everything is Integrated."

3.5/5

What do you like best about Dispatch Science?

All the features of this program are many and connected. You don't even have to think about certain aspects of the job because it does it for you. Compared to others it is more efficient. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

The pricing per month is a little steeper. Although, being mostly user friendly it still needs something to just take it over the edge. Setup can be a little more complex than others. Review collected by and hosted on G2.com.

Pushpendra M.

Retail Cashier

Small-Business (50 or fewer emp.)

9/28/2022

"Review for Dispatch Science"

4.5/5

What do you like best about Dispatch Science?

I would like to say Dispatch Science is gave me good solution for delivering our product. It totally automate our process and it helped me a lot in my business growth. Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

The most deslike me about this website is, sometimes it takes more time in update the status of delivery. So, I suggest to company that please solve this problem. Review collected by and hosted on G2.com.

MANU P S M.

Software Engineer

Small-Business (50 or fewer emp.)

10/19/2022

"Revolution for delivery managment"

4.5/5

What do you like best about Dispatch Science?

Dispatch Science is a better solution for delivery products, It is fully automated and does not require updating the status of delivery, and it is very easy to use because All shipping and delivery related in one place Review collected by and hosted on G2.com.

What do you dislike about Dispatch Science?

Sometimes the app takes more time to update the status, and some keys are not functioning as you mentioned (eg:-broken tool, sometimes scanner, status) Review collected by and hosted on G2.com.