Diligent One Platform Reviews & Product Details

Diligent One Platform (formerly HighBond) revolutionizes the way boards, committees, and executives navigate risk. Consolidate all your solutions on the broadest platform for GRC applications designed to deliver comprehensive insights into a single view of risk and associated controls. Helping free you from the unnecessary costs and frustrations of point solutions. The Diligent One Platform is built to deliver risk insights in a clear and consistent format. Control what information is presented to the board with a comprehensive and ever-expanding set of pre-built and customizable templates and dashboards.

Seller

Diligent Corporation

Discussions

Diligent One Platform Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Rebecca Nilsson

Used by Fiverr and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Diligent One Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Diligent One Platform, and what problem is it built to solve?

Diligent One Platform is used to bring governance, risk, compliance, and audit work into a shared system. Teams use it to organize audits and risk activities, track issues and controls, and analyze data to support monitoring and reporting.

What languages does Diligent One Platform support?

Diligent One Platform supports 7 languages: Chinese (Simplified), English, French, German, Japanese, Portuguese, and Spanish.

What company sizes and industries is Diligent One Platform the best fit for?

Diligent One Platform appears to suit organizations across a range of sizes, with the strongest reviewer presence in enterprise and mid-market teams. The industries represented most clearly include financial services, information technology, healthcare, accounting, and government.

Company sizes: Enterprise and mid-market teams are especially well represented; small businesses also use the platform.
Industries: Financial services, information technology, healthcare, accounting, and government are among the most represented sectors.

How long does it take to implement Diligent One Platform across a team?

Implementation timelines vary with the scope of the rollout, but one to three months is the most commonly reported range. Longer implementations, including three to six months and six to twelve months, also occur.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also reported
6–12 months	Less common

What customer support options does Diligent One Platform provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep support, email/help desk, and phone support. The support experience is often described as responsive and helpful, particularly during implementation, though some users would like clearer guidance and easier-to-find documentation.

What features or capabilities could make Diligent One Platform even more useful?

More flexibility and smoother day-to-day reporting are the clearest opportunities to make Diligent One Platform more useful. Improvements users would value include:

More configuration options for modules, templates, and fields so teams can better tailor workflows to their processes.
More intuitive reporting and visualization tools, including simpler dashboard creation and more flexible report formats.
A clearer, easier-to-navigate interface and better onboarding guidance to reduce the learning curve.
Stronger connections between modules and projects so related risks, controls, and audit work can be linked and managed together.

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Marieta de Vos M.

Enterprise (> 1000 emp.)

9/15/2023

"The service excels in its personal touch, providing customized support that truly makes a difference."

4/5

What do you like best about Diligent One Platform?

I highly appreciate the personalized attention and commend the team for their exceptional support. It is this level of personal interaction that sets this service apart and makes it an excellent choice for anyone seeking an ICF supporting tool and ongoing assistance. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

While I don't have specific downsides to highlight as of now, it's important to note that every service has the potential for downsides or challenges that may arise in certain situations or for particular users. It's crucial to keep in mind that individual experiences may vary, and it's possible that unforeseen issues or limitations could emerge over time. It's always advisable to stay vigilant and monitor the service closely to address any potential downsides promptly andddd stay in touch with me ;). So indicating a positive experience with the service thus far. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

3/4/2024

"Great help in managing Third Parties"

5/5

What do you like best about Diligent One Platform?

3rdRisk is easy accessible, gives a good overview of managing third parties. With 3rdRisk it's really easy to manage third parties as it's connected to MS Teams and collects data from different sources. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

As far as I know 3rdRisk is not missing anything. I dislike the fact that not all companies are using it. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

1/23/2024

"Overall a pretty solid product. Very affordable but a bit clunky/dated on the UI"

4/5

What do you like best about Diligent One Platform?

Diligent audit allows me to conduct advanced continuous auditing tests using datasets in the tens of millions, and once you're familiar with the scripting language, the product is great for the price and functionality. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Scripting can be difficult to learn (though not required) if you're new to it. UI takes some getting used to and there's a few products such as Robotics that never quite made it past the finish line on fully automating some tests. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

1/5/2024

"Third Party Risk Management has never been so clear and easy!"

5/5

What do you like best about Diligent One Platform?

The coherence of the professional layout for risk management and the gamification to make the tasks attractive. With all the plug-in possibilities that 3rdRisk offers, it becomes an enormously powerful platform that is accessible to all kinds of organizations. It has a nice entry model that you can expand over time to what you need within the organization. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

At this moment, I cannot provide an answer to that yet. Review collected by and hosted on G2.com.

What problems is Diligent One Platform solving and how is that benefiting you?

It maps all your third parties, including the risks they carry. This makes you as an organization aware of them early on and allows you to respond accordingly. This way, you don't have to manually or individually assess the risks for each party. They are now clearly indicated and reported to the relevant colleague who can act on them. This saves you time, prevents risks from escalating, and keeps everything in one place. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

5/23/2024

"Diligent One Platform is a MUST software"

5/5

What do you like best about Diligent One Platform?

Automation on Analytics, good data management, strong security Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The interface, its good but need improvement Review collected by and hosted on G2.com.

Verified User in Government Administration

Enterprise (> 1000 emp.)

Originally submitted 9/14/2023

"Great solution with excellent customer support"

5/5

What do you like best about Diligent One Platform?

Can customize the solution to meet our needs. The customer support services are excellent. Have been a customer for 10 years and still receive timely responses. Solutions are user friendly Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Analytics can be troublesome to create, need IT resources or Diligent services. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

2/9/2024

"Excellent and flexible solutions for complicated processes"

4.5/5

What do you like best about Diligent One Platform?

The best tool to make complicated processes feel manageable and easy to use. The tool is to the point, fun to work with and best of all, very intuitive. This ensures an easy implementation and direct adaptation from all involved. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I'm really satisfied in using 3rd Risk as a solution, nothing to dislike. Review collected by and hosted on G2.com.

Sam V.

Enterprise (> 1000 emp.)

9/15/2023

"Good collaboration and built the Internal control module together with the team."

4.5/5

What do you like best about Diligent One Platform?

That feedback is taken seriously and that the solution helps the business Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I have no issues that I am unhappy with; this has all been resolved recently. Review collected by and hosted on G2.com.

Scott C.

Enterprise (> 1000 emp.)

9/14/2023

"Director, Internal Audit for Americas"

5/5

What do you like best about Diligent One Platform?

Highond is useful for organizing audit workpapers and client responses and for tracking issues Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

No contact with Diligent team other than when it's time to negotiate the next year's annual billing. Don't know what's included support-wise in my package (inherited product) Review collected by and hosted on G2.com.