Diligent One Platform Reviews & Product Details

Diligent One Platform (formerly HighBond) revolutionizes the way boards, committees, and executives navigate risk. Consolidate all your solutions on the broadest platform for GRC applications designed to deliver comprehensive insights into a single view of risk and associated controls. Helping free you from the unnecessary costs and frustrations of point solutions. The Diligent One Platform is built to deliver risk insights in a clear and consistent format. Control what information is presented to the board with a comprehensive and ever-expanding set of pre-built and customizable templates and dashboards.

Seller

Diligent Corporation

Discussions

Diligent One Platform Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Rebecca Nilsson

Used by Fiverr and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Diligent One Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Diligent One Platform, and what problem is it built to solve?

Diligent One Platform is used to bring governance, risk, compliance, and audit work into a shared system. Teams use it to organize audits and risk activities, track issues and controls, and analyze data to support monitoring and reporting.

What languages does Diligent One Platform support?

Diligent One Platform supports 7 languages: Chinese (Simplified), English, French, German, Japanese, Portuguese, and Spanish.

What company sizes and industries is Diligent One Platform the best fit for?

Diligent One Platform appears to suit organizations across a range of sizes, with the strongest reviewer presence in enterprise and mid-market teams. The industries represented most clearly include financial services, information technology, healthcare, accounting, and government.

Company sizes: Enterprise and mid-market teams are especially well represented; small businesses also use the platform.
Industries: Financial services, information technology, healthcare, accounting, and government are among the most represented sectors.

How long does it take to implement Diligent One Platform across a team?

Implementation timelines vary with the scope of the rollout, but one to three months is the most commonly reported range. Longer implementations, including three to six months and six to twelve months, also occur.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also reported
6–12 months	Less common

What customer support options does Diligent One Platform provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep support, email/help desk, and phone support. The support experience is often described as responsive and helpful, particularly during implementation, though some users would like clearer guidance and easier-to-find documentation.

What features or capabilities could make Diligent One Platform even more useful?

More flexibility and smoother day-to-day reporting are the clearest opportunities to make Diligent One Platform more useful. Improvements users would value include:

More configuration options for modules, templates, and fields so teams can better tailor workflows to their processes.
More intuitive reporting and visualization tools, including simpler dashboard creation and more flexible report formats.
A clearer, easier-to-navigate interface and better onboarding guidance to reduce the learning curve.
Stronger connections between modules and projects so related risks, controls, and audit work can be linked and managed together.

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Sumit P.

Sr. Manager, IT Compliance

Enterprise (> 1000 emp.)

9/4/2024

"Experienced GRC User"

4.5/5

What do you like best about Diligent One Platform?

IT WAS PRIMARILY IN THE FOLLOWING AREAS:

ABILITY TO WORK WITH INTEGRATED AUDITS ACROSS COMMON CONTROLS MULTIPLE CERTIFICATIONS.

AUTOMATING MANUAL PROCESSES WITH ROBOTS, ETC. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

THEIR ABILITY TO INTEGRATE MANY FEATURES / FUNCTIONALITIES TIMELY (FOR E.G. TPRM FROM RSAM, VERTICAL INTEGRATION WITH THE BOARD PROTAL).

ENHANCED RISK MANAGEMENT PROCESS (IT IS LIMITED AND BASIC ON MANY FRONTS).

NOT HAVING A SOLUTION FOR EXTERNAL AUDITORS TO HAVE A “VIEW” INTO THE CONTROLS. Review collected by and hosted on G2.com.

What problems is Diligent One Platform solving and how is that benefiting you?

ABILITY TO REPLACE MULTIPLE WORKSHEETS WITH STREAMLINED PROCESSES ON A SINGLE PLATFORM.

RESOURCE SAVINGS & ABILITY TO FOCUS ON MORE ANALYTICAL WORK DUE TO PROCESS AUTOMATIONS.

SHARING DASHBOARDS WITH MANAGEMENT TO SHARE NEAR REALTIME STATUS AND ELIMINATE THE REQUIREMENT FOR POWERPOINT SLIDES (TO BE UPDATED EVERY WEEK, ETC.). Review collected by and hosted on G2.com.

Mogomotsi S.

Senior Internal Auditor - Systems

Financial Services

Small-Business (50 or fewer emp.)

1/8/2025

"There is need to allow users to update uploaded files."

3.5/5

What do you like best about Diligent One Platform?

The dashboard. Its design makes it easier to track audit progress, and the steps that needs attention. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The fact that I cant update the working papers I have attached. Review collected by and hosted on G2.com.

Zachary G.

Auditor

Enterprise (> 1000 emp.)

9/9/2024

"Dallas Review"

5/5

What do you like best about Diligent One Platform?

I love the fact that diligent is a web-based system, it is fairly simple to use, its constantly evolving and come with a quite a number of features. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It is annoying when the academy is refreshed and all certificates are lost. There is no two linking between the work paper and record of work performed. If an issue applies to more than one entity in an audit you have to retype the issue for that next entity. Review collected by and hosted on G2.com.

Ankita B.

Director IT Audit

Enterprise (> 1000 emp.)

9/4/2024

"Improve Auditing Functionality"

2.5/5

What do you like best about Diligent One Platform?

Its user friendly and is adaptable in some of the modules (such as the Projects) to the working of the companies. I love its notation feature when used correctly. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Its feature on requests is something that I dislike, I would also like it to work in collaboration with its other module, where the tools needs to work. I wish it has feature for notes /comments in all the modules. Review collected by and hosted on G2.com.

Nathalie D.

Enterprise (> 1000 emp.)

3/4/2024

"Internal Control tooling"

5/5

What do you like best about Diligent One Platform?

3rdRisk developed an Internal Control tool that is very useful in managing our Internal Control framework. The tool is very ease in use and intuitive. It's easy to track the status of the controls and the workflow between 1st/2nd/3rd line works great! The people of 3rdRisk are very friendly and when we have questions or specific requests regarding development they reply very fast. Potential issues are followed up quickly. Before we worked with an emailbox and the tool gives us so much more insight! Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Some specific development requests might take a bit longer to develop than was expected upfront. Review collected by and hosted on G2.com.

Karen D.

Mid-Market (51-1000 emp.)

9/10/2024

"Totally Integrated"

5/5

What do you like best about Diligent One Platform?

The different modules are integrated so you can view information from one module in the other modules making it easier to asses risks efficiently Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Just when you get comfortable with your new processes, the program changes again. For example, we are using projects for audit and just this week, an announcement of a new audit tool was released. Review collected by and hosted on G2.com.

Stewart L.

Mid-Market (51-1000 emp.)

9/10/2024

"Great product"

5/5

What do you like best about Diligent One Platform?

Being able to go to one place for all our compliance and reporting needs saves us time and money. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I would like a better understanding of the bigger layout and structure. Knowing how the different products work with one another Review collected by and hosted on G2.com.

Kamilla D.

Enterprise (> 1000 emp.)

2/7/2024

"The Go-To Solution: A Must-Have Third-Party Management Tool"

5/5

What do you like best about Diligent One Platform?

This tool truly stands out for its user-friendliness and intuitive features, making the management of third parties a seamless process. One of its standout features is its customization ability, which allow clients to tailor the tool to their specific needs and preferences. Additionally, the tool's extensive integrations with external agencies simplify communication and streamline workflow, enhancing overall efficiency.

However, what truly sets 3rdRisk apart is its exceptional team. Their constant support, responsiveness, and receptiveness to feedback make them a pleasure to work with. Over the past few months, they have not only addressed numerous client requests but have also consistently improved the platform with each new release. Their commitment to excellence truly sets them apart from other third-party management tools. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

While handling multiple assessments, the process of reviewing and sending them out might take some time. However, the team is actively addressing this by introducing AI and new releases to enhance this workflow. Review collected by and hosted on G2.com.

AZIZUDDIN H.

Senior Executive. Group Risk Management & Integrity.

Enterprise (> 1000 emp.)

5/23/2024

"Making easier in managing risks."

4.5/5

What do you like best about Diligent One Platform?

The accessibility of the of the platform. Easier to do analysis work while doing monitoring as well as reporting work. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

At first it was hard to navigate the platform but after sometime it become better. Review collected by and hosted on G2.com.