---
title: Diligent One Platform Reviews
meta_title: 'Diligent One Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 154 reviews by the users' company size, role or industry
  to find out how Diligent One Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 154
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Diligent One Platform Reviews
**Vendor:** Diligent Corporation  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 154
## About Diligent One Platform
Diligent One Platform (formerly HighBond) revolutionizes the way boards, committees, and executives navigate risk. Consolidate all your solutions on the broadest platform for GRC applications designed to deliver comprehensive insights into a single view of risk and associated controls. Helping free you from the unnecessary costs and frustrations of point solutions. The Diligent One Platform is built to deliver risk insights in a clear and consistent format. Control what information is presented to the board with a comprehensive and ever-expanding set of pre-built and customizable templates and dashboards.



## Diligent One Platform Pros & Cons
**What users like:**

- Users value the **ease of use** of Diligent One Platform, facilitating seamless management of projects and compliance tasks. (10 reviews)
- Users value the **streamlined audit management** offered by Diligent One Platform, enhancing efficiency for compliance teams. (6 reviews)
- Users appreciate the **centralized compliance management** of Diligent One Platform, enhancing efficiency and accountability in their workflows. (6 reviews)
- Users value the **flexibility and integration capabilities** of Diligent One Platform for streamlined governance and compliance management. (6 reviews)
- Users value the **effective risk management tools** in Diligent One Platform that streamline auditing and compliance processes. (6 reviews)
- Customization (5 reviews)
- Alert Notifications (4 reviews)
- Audit Efficiency (4 reviews)
- Customizability (4 reviews)
- Document Management (4 reviews)

**What users dislike:**

- Users face **limited features** in Diligent One Platform, resulting in confusion and hindered customization options. (4 reviews)
- Users find the **lack of flexibility and confusing functionality** in Diligent One Platform challenging for new subscribers. (3 reviews)
- Users face a **steep learning curve** with Diligent One Platform, making onboarding difficult for new subscribers. (3 reviews)
- Users struggle with the **steep learning curve** of Diligent One Platform, making it challenging for new subscribers to navigate. (3 reviews)
- Users face **limited functionality** in Diligent One Platform, causing difficulties in configuration and data access during unstable connections. (3 reviews)
- Users highlight **missing features** in Diligent One Platform, limiting its functionality and customization options. (3 reviews)
- Slow Loading (3 reviews)
- Slow Performance (3 reviews)
- Connectivity Issues (2 reviews)
- Download Issues (2 reviews)

## Diligent One Platform Reviews
  ### 1. Transformed our software deployment and IT risk management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taulant A. | Senior Software Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Diligent One Platform?**

HighBond has altered how my company deploys software and manages IT risk and security information. By automating IT risk management's manual reviews with HighBond, we've enhanced their ability to provide feedback and expedite the resolution of quickly identified issues. In addition to the standard management checks, we have created new data sets and methods for double-checking invoices. In addition, we have assisted corporate security departments with their investigations by employing data analytics. The technology of HighBond has provided us with the means to create sophisticated risk analytics beyond sampling, manual spreadsheets, and business intelligence.

**What do you dislike about Diligent One Platform?**

Creating repeatable data analysis programs and delivering the outcomes in a verifiable manner were two of our most significant obstacles. Occasionally, navigation can feel like a burden. As the feature was not embedded, we fully developed ACL script libs and plugins to automate the process, from import to export.

**What problems is Diligent One Platform solving and how is that benefiting you?**

The application review rules have been strengthened to prevent previously undetected exceptions and facilitate software deployment. Using HighBond technology, formerly dispersed data sets about software development have been consolidated into a central repository, thereby improving efficiency and coverage. All deployment activities have been monitored 24 hours a day, seven days a week, for the past two years.

  ### 2. i found easier then other tools found online

**Rating:** 4.0/5.0 stars

**Reviewed by:** prem b. | Security Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Diligent One Platform?**

The way it analyses the system and also the dashboard

**What do you dislike about Diligent One Platform?**

in some cases i got wrong outcomes while executing some inputs

**What problems is Diligent One Platform solving and how is that benefiting you?**

It helps in most of the audit and GRC related problems

  ### 3. Highbond helps to take decision

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sucheta S. | Quality Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Diligent One Platform?**

Improving efficiency to do audit. It reduces risk

**What do you dislike about Diligent One Platform?**

No weakness.but no webinar.. this is the only thing I don't like

**What problems is Diligent One Platform solving and how is that benefiting you?**

Improving compliance

  ### 4. A great GRC product with integrated analytics capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omer K. | Audit Analytics Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about Diligent One Platform?**

- Analytics & GRC integration
- Very flexible, customizable platform
- One-click reports
- API support
- Comprehensive help docs
- Community of helpful users around the world

**What do you dislike about Diligent One Platform?**

- Frequent maintenance work requires adjustments. Other than this, nothing comes to mind.

**What problems is Diligent One Platform solving and how is that benefiting you?**

- Continuous audit system established. 
- With automation of the regular audit tests, we are at least 30% more efficient than before.
- Highbond enabled us to produce more tangible results.

  ### 5. Slow Start but Picking Up Speed.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gabe L. | Internal Audit, Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Diligent One Platform?**

I like the ability to track the progress my team has made on audit projects.   I also like the potential automation that HighBond will bring to our audit process, we are looking forward to using the Robotics application to build that automation.

**What do you dislike about Diligent One Platform?**

Implementation took longer than I expected it would.  I also would like to see the platform streamlined; there are too many screens and sign-offs.   I would also like more flexibility in configuring my instance of HighBond.

**Recommendations to others considering Diligent One Platform:**

Make sure that your implementation team provides you with the initial training before you start implementation so that you are better informed on the HighBond platform and its capabilities.  This will help your overall implementation process go smoother.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We now have a platform that will move our team away from using Excel files and share drive to complete our audits.  The potential to build better analytics and integrate those results in our audit programs will help us continue evolving and improving as a department.  We are also looking forward to using Robotics to bring more automation to our audit process.

  ### 6. ACL GRC Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mehul M. | Data Compliance Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2015

**What do you like best about Diligent One Platform?**

Storyboards - Storyboard is one of the powerful functionality to entail a complete story about the business processes under review.
Metrics, Triggers and Visualizations - Trigger helps to flag critical red flags, Metrics helps to track key financial figures and a picture/graph is better than 1000 words.
GRC Results manager for publishing exceptions. Best part is tracking of exceptions closure right from publisher name, date of publish, date of close, comments from different users and attachments.
As ACL has now added functionality to download exceptions data in ACL to analyse further, it makes us more powerful in terms of analysing comments from user, time taken to close exceptions, Aging of open exceptions and many more.

**What do you dislike about Diligent One Platform?**

In order to automate one business process, we have to take help of multiple pieces of functionalities like, Reports Manager, Results Manager, Robots, Storyboards etc. There should be one single window to achieve all the above tasks.

**Recommendations to others considering Diligent One Platform:**

Organizations looking for a complete suite of GRC at least should evaluate HIghbond as one of the options.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Business problems that we are solving
1. Reconciliation of multiple ERP data specially vendors, customers and Third party information.
2. Testing of FCPA controls.

  ### 7. The Premier Analytics Platform for Audit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles Copeland F. | Senior IT Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

HighBond technology has helped to transform how employee expense, accounts payable, IT risk management, and enterprise security data is managed. We are using analytics to add value by assisting in the reviews of unusual transactions, facilitating data extraction, and improving reporting and audit rule definitions within our employee expense application. We have also developed additional invoice tests not performed by management and defined data sets from the Mainframe system for the accounts payable department. Using HighBond, we have enhanced manual reviews performed by IT risk management through automation and developed the ability to quickly provide feedback and allow timely remediation of identified issues. Assisting corporate security with investigations by analyzing data is another area where we have been able to add value. HighBond technology has given us the tools to develop sophisticated risk analytics that are more advanced than random sampling, manual spreadsheet manipulations, or business intelligence. From data classification to auditing and reporting, the use of this technology is helping to shape the future of business processes.

**What do you dislike about Diligent One Platform?**

It can be a little cumbersome to navigate. Two main challenges we overcame (and our solutions) were creating data analytics programs that were repeatable and output results in a measurable or auditable way. We created ACL script libraries to automate everything from importing data exports (Excel and PDF files) from the many different systems to sending notification emails once the analytics complete execution with a link to the shared folder containing the results. We built a graphical user interface out of the dialog function with options so anyone in the department could run the analytics without having to run individual scripts. For audit purposes, we created a risk rating method for transactions flagged by the analytics. This assigns a high, medium, or low risk rating to every flagged transaction using the average, standard deviation, and statistics functions. We added methods in the scripts to allow us to trend our analytics results over time giving management insight into performance indicators that they did not previously have.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Highbond technology improved efficiency and coverage by combining decentralized datasets related to employee expenses into a single source for analysis. A library of 74 scripts with over 40 test cases was developed in ACL to identify issues ranging from fraud to policy gaps. We have been able to successfully implement continuous monitoring for all employee expense activity over the last 18 months. As a result, audit rules within the employee expense application have been improved to prevent exceptions that were not previously flagged and broadly defined expense guidelines are in the process of being transformed into updated policies and procedures. The employee expense analytics performed with ACL resulted in over 4,000 transactions being reviewed during 2018, totaling upwards of $2M. We identified over 800 exceptions of which 20 percent were related to policy non-compliance, 4 percent were related to policy enhancements, and 2 percent required additional review for potential fraud or other reasons. In total we analyzed over 430,000 expense transactions totaling in excess of $300M dollars. These statistics relate to only one of the many areas where we have incorporated HighBond technology.

  ### 8. HighBond review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martin K. | Head Of Internal Audit, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2021

**What do you like best about Diligent One Platform?**

Various modules are available - internal audit, enterprise risk management, compliance and IT governance for example. 
The reporting in Risk Management (heat maps etc) are a nice function.
Good custimization options and easy to use interface for end users.

**What do you dislike about Diligent One Platform?**

Takes time to implement. Not all functionalities I wanted are available for example uploading current risk scores generated outside the system.
Approval workflows are complicated for example when I wanted 2 people to sign off on the same control.

**Recommendations to others considering Diligent One Platform:**

Understand fully the objectives you want to achieve with a tool like this.
Do demos with other companies and compare your options.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Centralized tracking of risks for mitigation and follow up. Also centralized place to track for follow up in internal audit findings. Saves time on manual tasks of Internal Audit department.
Helps us to professionalize our risk management processes.
Aids reporting to management and the board.

  ### 9. Good mix of products

**Rating:** 3.5/5.0 stars

**Reviewed by:** JT E. | Board Member, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Analytics  allowed out internal audit analytics function to get up and running.  Analytics has been plug and play once we have connected to all of our internal and external data sources.  The expression builder, and the ability to save expressions, is a huge time saver when implementing repeatable analytics.  Scripting has allowed us to move to continous monitoring where applicable.

**What do you dislike about Diligent One Platform?**

Lack of autocomplete in coding areas and lack of onscreen help.  When entering a formula, please let me see function parameters and examples within the expression builder, not on the help website.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We are using analytics to power our internal audit analytics function.  We are able to complete analytics and send to audit teams for use.  We can also collaborate on analytics within the team.  Audit logs and scripts help facilitate analytics management.

  ### 10. ACL is an easy to use tool for auditor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laurence E. | Sr Internal Auditor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

I enjoy building analytics in ACL that speed up the auditing process. The ACL Robotics simplifies creating automation scripts and allows us to use the scheduler to execute unattended audit tasks.

**What do you dislike about Diligent One Platform?**

The lack of a sophisticated tool to build eye-catching reports and poor integration with Excel are the two main things I dislike. In addition, Python should be included as part of the development suite. While ACL provides many data connectors, installing Oracle data connector is problematic.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We built a centralized data depository with ACL, which refreshes monthly. We also make use of ACL Robotics to generate inquiries to the auditees automatically. We reduce our audit time by 75%.

  ### 11. Highbond GRC Product

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2020

**What do you like best about Diligent One Platform?**

HighBond GRC allows the flexibility to adapt its product to meet our Company needs.  The ability to link risk assessments to regulatory requirements to internal audit testing eliminates gaps to ensure regulatory compliance.

**What do you dislike about Diligent One Platform?**

HighBond GRC does not permit linking between projects.  Each project documentation must stand alone.  Several of our projects overlap and the ability to link between projects would improve our audit efficiency.  Additionally, the number of "clicks" required to view, complete, sign-off and review a project is cumbersome.

**Recommendations to others considering Diligent One Platform:**

Ensure you have adequate resources to implement internally.  The HighBond consulting fees are very high.

**What problems is Diligent One Platform solving and how is that benefiting you?**

HighBond GRC has provided greater insight into our SOX 404 controls.  We have been able to consolidate and reduce the number of key controls by 20%.  While we gained some efficiencies in the initial year, we have not gained many significant benefits since.

  ### 12. Great software with forward facing capabilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Customizable field setups
ACL Analytics Included
Potential for Robotics/Automation
Integrated Workflows

**What do you dislike about Diligent One Platform?**

- Does not have an elegant solution for selecting/downloading individual areas (start to finish control export, without exporting full sections of your file (i.e. walkthroughs for every process, not just the one you want with the accompanying testing workpapers and background details in 1 download)

- Open text box for documenting has table limits not friendly for exporting or using its advanced features (team tries to push attaching excel workpaper attachments instead)

- No auto-selection possibility with population files for business process controls

- Interface could be nicer

**Recommendations to others considering Diligent One Platform:**

They listen and try to help you the best they can achieve your objectives

**What problems is Diligent One Platform solving and how is that benefiting you?**

This solution provides me an integrated solution to streamline our SOX Compliance Evaluation and Non-SOX projects with a lot of great workflow capabilities.

  ### 13. Good Management Softwere

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Diligent One Platform?**

We mainly use this product to manage our products in the company and use it as a risk management tool. This is a cloud-based application, and we can access it from anywhere. And the UI is also very attractive and user friendly.

**What do you dislike about Diligent One Platform?**

All is good with this product. No issued that I can see. everything's fine

**Recommendations to others considering Diligent One Platform:**

Highly recommending. Very usefull product

**What problems is Diligent One Platform solving and how is that benefiting you?**

We mainly used this as a project management tool in our company. It is very useful and very user-friendly product. And using this product we can generate reports with charts. Also, we have used this to project planning as well. And the access controlling is very easy.

  ### 14. Solid product with some flaws

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2021

**What do you like best about Diligent One Platform?**

THe GRC tool of being able to assign records to a person is valuable.

**What do you dislike about Diligent One Platform?**

The ACL coding language is outdated and often run into some errors

**Recommendations to others considering Diligent One Platform:**

It can be not easy to use at times and is a bit expensive but ultimately is a decent tool

**What problems is Diligent One Platform solving and how is that benefiting you?**

Being able to pull from SAp transform data then publish results to high bond results for business stakeholders to review

  ### 15. I've had a solid experience overall with this modern and easy to use / easy to navigate technology.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Diligent One Platform?**

The storyboards give valuable insight into timekeeping variances, forecast to budget to actual comparisons, and helps us stay on track with project management activities, such as run rates by project.  I think it's pretty user friendly, easy to learn, and visually / aesthetically pleasing.  I also like that we can use it for ongoing monitoring of data analytics that we build; for example, the tool itself connects directly into our analytics technology (i.e., ACL) and makes life easier for us.  We're currently using the tool to monitor various analytics over Accounts Payable, Supply Chain Operations (for multiple business units, across functions, locations, and platforms), and to monitor data that we're using as proxies for internal control effectiveness and / or compliance with company policy and / or SOP requirements

**What do you dislike about Diligent One Platform?**

Sometimes the dashboards that we've created are difficult to find within the tool itself; I also have trouble distinguishing between the public links vs. private links.  Sometimes when I try to share dashboards with my teams, I wind up having to take snippets / screen shots just to provide them with the necessary information.  It's likely me just not being familiar enough with the system / dashboards.

**Recommendations to others considering Diligent One Platform:**

Do it! It will make your life and job easier and you won't regret it.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Similar to the strengths noted above, we've using the storyboards to provide insight into timekeeping variances, forecast to budget to actual comparisons, and helps us stay on track with project management activities (run rates).  We are also using the dashboard for purposes of presenting results of data analytics, such as ongoing monitoring procedures that we're building a program around for our supply chain operations.  On a monthly basis, we utilize multiple dashboards that we've built internally to report to our department's leadership team re: any significant deviations from the monthly forecast vs. the original project budgets vs. the actual hours incurred by project and by resource.

  ### 16. HighBond + ACL Automation of Third Party Sales Audit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel H. | Internal Audit Senior Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Ability to automate and the possibility to include audit data from different sources.

**What do you dislike about Diligent One Platform?**

Lack of use cases outside the Galvanize comunnity.

**Recommendations to others considering Diligent One Platform:**

Make sure you consult the Sales support team when it comes to licences and roles within the tool.

**What problems is Diligent One Platform solving and how is that benefiting you?**

I'm solving/moving from sample testing to full population testing, from manual data collection to automated, from email questioner based to cloud/managed-based.

  ### 17. Great Data Analytics tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Simple and easy way to provide data analytics and repeatable processes to reduce repetition for your organization.  The company offers some great training with the license that are amazing.

**What do you dislike about Diligent One Platform?**

Hoping they add Python coding options since this seems to be a standard in data analytics

**Recommendations to others considering Diligent One Platform:**

This is a great tool to use for data analytics and the easy scripting/macro process make automating and repeating steps easy.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Able to run analytics on large sets of data and are no longer limited to just sampling data.  When using automation, it helps eliminate user errors too.

  ### 18. HighBond made us more valuable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Diligent One Platform?**

HighBond allowed audit to have a platform where we can share with clients more value-adding insights toward a more collaborative audits. We are able to involve them in the audit procedures and this minimizes manual requests and emails enabling us to have a single platfor for out audits.

**What do you dislike about Diligent One Platform?**

Some things can still be improved in terms of access with Robots so that only selected features or areas of the Robots can be accessible for selected users.

**What problems is Diligent One Platform solving and how is that benefiting you?**

HighBond resolved problems on manual requests and interface.

  ### 19. Robust application that offers rich features like vulnerability detection, risk management

**Rating:** 4.5/5.0 stars

**Reviewed by:** purnendra s. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2021

**What do you like best about Diligent One Platform?**

Highland is a robust solution that offers rich features like vulnerability detection, risk management, and many more. It helps to examine real-time reports for better decision-making. We have been using it in the entire organization to monitor risk from third-party vendors. It comes with a great user dashboard to check the regulation and risk profile properly. Overall it is well suited for the company's needs.

**What do you dislike about Diligent One Platform?**

There is nothing much to dislike about the highbond solution. It perfectly delivers what our organization needs from the service provider.

**What problems is Diligent One Platform solving and how is that benefiting you?**

It helps to examine real-time reports for better decision-making. We have been using it in the entire organization to monitor risk from third-party vendors. It comes with a great user dashboard to check the regulation and risk profile properly. Overall it is well suited for the company's needs.

  ### 20. Work made simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nkamula P. | Internal Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2021

**What do you like best about Diligent One Platform?**

The ability to analyze 100% sample of data within a short period.

**What do you dislike about Diligent One Platform?**

The software is abit expensive for organizations with low income.

**What problems is Diligent One Platform solving and how is that benefiting you?**

identifying irregularities in the database in real time. We have been able to analyze 100% of transactions within a short period. Detect gaps, and unusual transactions.

  ### 21. Automating the audit process with HighBond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish C. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Diligent One Platform?**

HighBond does all the time consuming and heavy tedious audit work. The data visualization process with Galvanize HighBond is really smooth and simple and helps in processing millions of analytic and audit data. It offers multiple import data sources and extract needed data from the data source. It has helped us in simplifying the compliance and data anaytic process and achieve better results.

**What do you dislike about Diligent One Platform?**

There have been a few scenarios where we have faced issue with connecting to data sources.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We've been utilizing it in our organization for processing large data anaytics and putting the auditing process on automation. We can audit the entire workflow and improve the efficiency and deliverability of the work. Its reporting provide us informationa dn data in detail and help us understand the workflow in a better way.

  ### 22. A must have technology!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Diligent One Platform?**

It is a powerful analytics tool and yet easy to use.
The benefit of having it in the organization exceeds the cost.

**What do you dislike about Diligent One Platform?**

For new updates, you need to download and re-install the tool.

**Recommendations to others considering Diligent One Platform:**

The benefits definitely exceed the cost.
For internal audit professionals who want to progress in doing audit tasks, ACL Analytics is very recommended tool.

**What problems is Diligent One Platform solving and how is that benefiting you?**

It addresses periodic report preparation and analysis of a massive amount of data.

  ### 23. Highbond Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Diligent One Platform?**

Every feature in Highbond is really helpful for our businesses. Every organization should try signing up Highbond to make it easier for their works.
Highbond has many features such as issue tracker, task tracker, timesheets, storyboard, and many more features that we can use.

**What do you dislike about Diligent One Platform?**

Maybe we need more tutorials on how to use the Highbond.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We can use it offline when we are working outside with no internet coverage.

  ### 24. Best unified platform that easily manage manual task, compliances and security risks

**Rating:** 4.5/5.0 stars

**Reviewed by:** priyanka r. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2021

**What do you like best about Diligent One Platform?**

The best software I have experienced with a unified high bond platform that can easily control manual tasks, security risk and manage all compliances perfectly. It is an industry-leading platform that provides premium features with a user-friendly interface. It helps us to streamline the audit process and compliance programs as well in a single platform. It is easy to use and easy to implement.

**What do you dislike about Diligent One Platform?**

Overall it works perfectly, except reporting could be more intuitive.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Highbond platform helps us to streamline the audit process and compliance programs as well in a single platform. It is easy to use and easy to implement.

  ### 25. So far so good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie V. | Senior Internal Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

My department uses Highbond for ACL Analytics. Customer service and Galvanize Academy have been wonderful. I have an accounting background, not an IT background, and there's been so much to learn, but I think anyone could do it.

**What do you dislike about Diligent One Platform?**

n/a - Everything has been great so far!!

**What problems is Diligent One Platform solving and how is that benefiting you?**

Our data analytics program has taken off because of HighBond. We realize that as an internal audit function, data analytics is our future, and HighBond is helping us get there.

  ### 26. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Diligent One Platform?**

The user interface is designed well. Contents are organized and easy to navigate.

**What do you dislike about Diligent One Platform?**

The licensing structure can be somewhat confusing.  I was having trouble fully gasp the different tiers of user access.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Automation! The Robotic function allows us, the internal audit department, to leverage those data we can access directly and perform continuous auditing and detecting system processing errors.

  ### 27. Efficient solution by Galvanize Highbond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay V. | Software Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2021

**What do you like best about Diligent One Platform?**

Highbond is an amazing complete integrated solution that manages the complete process of software solution. It is a complete package of multiple tools that helps in streamlining the governance, management and compliance process It has a great analytic processing capabilities and does a great job in completing task within seconds.

**What do you dislike about Diligent One Platform?**

Training documentation and manuals are very less and needs to be improved.

**What problems is Diligent One Platform solving and how is that benefiting you?**

HighBond helped us in processing large data analytics within seconds and helps in auditing the entire workflow process. It gets a lot easy to fetch or import data from multiple sources using data automation. Every data is regularly updated by real-time to keep stakeholders updated.

  ### 28. GRC Solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Diligent One Platform?**

Helpful community and live support chats

**What do you dislike about Diligent One Platform?**

It is a lot of modules to look into and requires a lot of time to familiarize with the platform

**Recommendations to others considering Diligent One Platform:**

Use the highbond with ACL Analytics

**What problems is Diligent One Platform solving and how is that benefiting you?**

Audit management. Keep in touch with the overall audit workflow

  ### 29. Loving Highbond

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Diligent One Platform?**

Ease of use and the amount of time that is saved.

**What do you dislike about Diligent One Platform?**

The only problem is that I need to work with it more and gain more experience.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Highbond is being used to make our audits more efficient and our reports more timely. Highbond is fufilling both of these goals.

  ### 30. Increased efficiency in Audit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fumio N. | Internal Audit Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Diligent One Platform?**

HighBond helped us increase efficiency in documentation, testing, and communication.

**What do you dislike about Diligent One Platform?**

Implementation required Galvanize consultants

**What problems is Diligent One Platform solving and how is that benefiting you?**

With limited number of staff, we had to perform SOX and other audits. We were able to minimize the audit time and manual tracking of our communication. And I was able to check on the real time status of the engagements.

  ### 31. Use of ACL Analytics software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Performance on script execution and cleansing functionalities

**What do you dislike about Diligent One Platform?**

ACL projects crash or compromission
Some connectors to data
Machine learning less

**Recommendations to others considering Diligent One Platform:**

Yes for an internal audit dedicated IT plateform

**What problems is Diligent One Platform solving and how is that benefiting you?**

Continuous audit and a lot analytics on the audit team

  ### 32. Standerdize out Audits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

Our department has been able to standardize and start gathering metrics.

**What do you dislike about Diligent One Platform?**

We still have issues with not including reference materials, Results, and cites in the audit reports.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Standardizat9on and getting statistics to create a metrics

  ### 33. Very Enjoyable and Easy to Use Audit Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colin S. | Supply Chain Compliance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about Diligent One Platform?**

web access for ease of use and no downtime

**What do you dislike about Diligent One Platform?**

Lack of customizability for risk and entity

**Recommendations to others considering Diligent One Platform:**

This is an excellent web based tool to streamline your audit and risk execution

**What problems is Diligent One Platform solving and how is that benefiting you?**

Ease of linking risks to controls across audits and sox

  ### 34. High Bond is a great workflow tool to track project progression

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Diligent One Platform?**

I like the percent completed tracker as it is a quick indication as to where the project is visually

**What do you dislike about Diligent One Platform?**

I wish the progress tracker wasn't based on each of the 3 sign-offs, just the final noe

**What problems is Diligent One Platform solving and how is that benefiting you?**

We are able to replace a lot of our previous processes such a storing files on a shared drive. The biggest benefit is version control.

  ### 35. Comprehensive Solutions for GRC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Diligent One Platform?**

Highbond provides a comprehensive platform for GRC needs. It covers analysis, presentation, reporting solutions which are all integrated

**What do you dislike about Diligent One Platform?**

The website self-training options could be improved and licensing structure could be changed.

**What problems is Diligent One Platform solving and how is that benefiting you?**

It can easily automate certain audit functions and processes . It also solves the issue of moving between different platforms for analysis and reporting

  ### 36. highbond can do auditing process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Diligent One Platform?**

high bond can manage a process of internal auditing as well

**What do you dislike about Diligent One Platform?**

there is no downside when i am using highbond

**What problems is Diligent One Platform solving and how is that benefiting you?**

to analyze the process of internal audit in the organization

  ### 37. Great workflow remediation tool with a lot of potential for data visualization and storyboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jing Z. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

Very simple to use, interface is clean and straightforward.  We used the Results, Robots and Analytic module within the Highbond platform and Galvanize has made significant improvements in the integration of these modules.  The data visualization with story boarding has been improved a lot over last 2 years and streamlined for making simple and meaningful storyboard from the results data generated from the desktop analytic and robot.  Highbond is doing a good job integrating the download/extracting from source data, then pushing flagged exceptions to GRC Results Module and then results are linked to the Storyboard which allows easy sharing  for management to make timely decisions.  The whole data preparation and analytic process can be  automated and with the introduction of Robots.  Robot tasks can be rescheduled and  run automatically (replacing AX exchange server).  We also use the Results Questionnaire tool to for distribution of survey and for event registration, the questionnaire can be very helpful in to ask questions about exceptions identified in the analytics.

**What do you dislike about Diligent One Platform?**

The storyboard and design of dashboard needs more improvement, currently it can only handle smaller datasets and other visualization tools like Tableau software offers better graphics, visuals and more control over design of dashboards.  The robot and storyboard products are still fairly new and will need more development or improvements. Complex licensing/pricing with the different modules and  products.

**Recommendations to others considering Diligent One Platform:**

The results module is very helpful for workflow remediation process, plus the questionnaire can be helpful to get answers or additional information about certain exceptions identified.  The robot module has script version control which is very helpful and currently not available in the desktop version.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Monitoring and analytics routines can be performed repeatedly once scripted.  Great community, free ideas from  inspirations, sample scripts available on the vendor site can help and enable development of new analytic routines.  Highbond tool help with analyzing large datasets, profiling high risk items, and potentially identify compliance exceptions,  and reporting.

  ### 38. Great tool/solution to manage large sets of data and automate various analysis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Márcio D. | Audit Sr. Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

I like how the ACL Analytics part can handle large sets of data (and from different sources), and being able to run multiple analysis on this data without having to write codes repeatedly or adjusting much. Once you create queries and automation, you can work with different sets of data and perform the same analysis repeatedly. Also, being able to automate this with robotics, and create outputs/reports, without learning how to write SQL or other programming languages.

**What do you dislike about Diligent One Platform?**

For certain scenarios or uses, you might find yourself wanting to go back to SQL, coding, Excel or any other tools, it all depends on the specific needs. I think the Highbond tools work better to integrate multiple sources and large sets of data in a single place.

**Recommendations to others considering Diligent One Platform:**

It's definitely a platform you should consider when looking for tools to manage data, perform analysis, and report on these analysis. There are other options, but it all comes down to specific needs (such as how much data, and how many different sources you may have in your organization). It takes a while to get used, but as with any other tool, there's a learning curve involved.

**What problems is Diligent One Platform solving and how is that benefiting you?**

As an auditor, we run multiple analysis on different data (but with the same structure). Previously, doing this would take more time in Excel, or adjusting queries in SQL, and importing data from different sources. ACL Analytics has helped primarily on consolidating the data, and also running the same queries repeatedly, without much adjustment.

  ### 39. Elegant and built for ease of use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brady R. | Business Intelligence Analyst III, Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

The visual aesthetics of the tool are engaging and a welcome sight when working for long period of time. The simplicity of how data flows and allows for consistency and immutability is wonderful.

**What do you dislike about Diligent One Platform?**

Working with a cloud based system is problematic at times due to the restrictions of what data can be transferred/stored due to privacy and government requirements.

**Recommendations to others considering Diligent One Platform:**

Pay attention to the ease of use for the end users. Be willing to re-evaluate your process and consider if the tool provides a better or just as good way of doing your work. The tool allows for configuration so explore how that can meet your needs. Most importantly it needs to be easy to use and inspire the end users.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Tracking and managing exceptions through the workflow process. This has allowed the benefit of centralizing the results in a location business partners can interact with, this reducing manual work my internal members.

  ### 40. Compliance and Audit eased

**Rating:** 4.5/5.0 stars

**Reviewed by:** James H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2020

**What do you like best about Diligent One Platform?**

The fact that this is software is cloud based makes it revolutionary and readily accessible across different devices and the fact that it prides in effective monitoring and efficient observations key for compliance and proper auditing and given that there is timely service and a great support team makes it worth having and builds in us the already subscribed clients a pride in association with this software.

**What do you dislike about Diligent One Platform?**

At the moment there have not been any major dislikes for me.

**Recommendations to others considering Diligent One Platform:**

Compliance and Audit are key aspects of any business and if you need a quick, efficient way to do it that is fast forward, then I would highly recommend HighBond. You cannot go wrong with it.

**What problems is Diligent One Platform solving and how is that benefiting you?**

The greatest benefit we have obtained from this software is the fact that auditing and ensuring that we are complying with our tax obligations and all the other obligations that call for our compliance as an organisation and beyond all that there has been financial hygiene and resource utilization since we started using this software and thus the financial flow has greatly improved and also an effectiveness untold has been the other additive.

  ### 41. Excellent Start

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about Diligent One Platform?**

We are in the beginning stages of review and the professionalism and subject matter expertise has been great.

**What do you dislike about Diligent One Platform?**

Nothing at this point.  They have delivered as expected.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We are looking to have a more modern comprehensive approach to tracking risks and reporting on them.

  ### 42. Highbond: an off-the-shelf only solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

I appreciate that I can sync data to Results from ACL Analytics or AX Server.  I like the script management added for ACL Robot Agent analytics

**What do you dislike about Diligent One Platform?**

I dislike the insufficient capabilities for customers to customize and configure the product.  I hate the fact that it is only a cloud-offering. I also do not appreciate the years that HighBond has received the lion's share of Galvanize's energy and resources for development, over ACL Analytics, AX Server and now even Robot Agent. Your existing IA analytics customers are moving to other solutions for a reason.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Our organization has not realized any great benefit as of yet.  We're pursuing distributed analytics model where everyone in the department should be able to access and perform data analysis.  Teaching ACL Analytics and AX Server has occupied most of our time.  There is little interest in HighBond other than using Results and very few people in our department are familiar enough with ACL or HihgBond to integrate the two products in our work.

  ### 43. Highbond and ACL Analytics Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian O. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

Scripting Capabilities! I also love the community. When I have questions about how to implement a test or analytic, I first submit a question on the Community board. I almost always receive a helpful reply within a couple hours. The scrip hub and help docs are also great. I have found that through my knowledge of and ability to combine data from different sources, I am now sought after from other leaders in my org to provide meaningful data analysis and information. Also, the analytics tool has a steep learning curve, however in response to that Galvanize Academy has incredible and relevant content. Plus, as a CPA, I am able to earn CPE credit through the courses I take. I'm also a fan of the summit event. Even though this year, the summit was forced to go virtual as opposed to live/in-person due to COVID-19, the team did a great job. I am always inspired by the real life use-cases of the analytics platform and often come away from the event eager to increase my own abilities with scripting. Overall, the analytics platform has increased my ability to produce results and meaningful content for my boss (our CFO) much quicker with accuracy.

**What do you dislike about Diligent One Platform?**

The price has increased about 40% since obtaining the analytics product 5 years ago. However I did gain more users with the price increase so that has helped embrace the cost increase. Again, related to cost, to upgrade to full Highbond (not just Analytics), the cost would quadruple. As someone working in Not-for-Profit, I am very dollar conscious. It would be great if Galvanize would offer discounts for Not-for-profits.

**Recommendations to others considering Diligent One Platform:**

I would recommend If the conference is approaching, considering attending. That's a great time to see the products live and in real time, as well as real-life use cases from industry users. Their customer service is great and will quickly put you in touch with the right people. Again, as I mentioned before, the community is the best part. Other power users are often willing to help me out when I'm trying a new analytic. I'll even post my scripts on the community boards and ask others to help me fix what might be broken. The way I am able to import from multiple datasources has also been a key feature for me. Galvanize continues to create new data-link connections with other platforms as well. Scripting Capabilities! I also love the community. When I have questions about how to implement a test or analytic, I first submit a question on the Community board. I almost always receive a helpful reply within a couple hours. The scrip hub and help docs are also great. I have found that through my knowledge of and ability to combine data from different sources, I am now sought after from other leaders in my org to provide meaningful data analysis and information. Also, the analytics tool has a steep learning curve, however in response to that Galvanize Academy has incredible and relevant content. Plus, as a CPA, I am able to earn CPE credit through the courses I take. I'm also a fan of the summit event. Even though this year, the summit was forced to go virtual as opposed to live/in-person due to COVID-19, the team did a great job. I am always inspired by the real life use-cases of the analytics platform and often come away from the event eager to increase my own abilities with scripting. Overall, the analytics platform has increased my ability to produce results and meaningful content for my boss (our CFO) much quicker with accuracy.

**What problems is Diligent One Platform solving and how is that benefiting you?**

I am identifying areas of risk much sooner (or at all) and able to address them and mitigate them quicker. I am also able to take my results from overwhelming spreadsheets and present results in a meaningful way with graphics.

  ### 44. HighBond is a great platform for integration of end to end processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

The integration  between different apps like ACL Analytics, Results, Robotics, and Storyboards make it very easy to keep processes organized and control each aspect of the process

**What do you dislike about Diligent One Platform?**

There are some issues with the level of customizability for some of the Results / Storyboards related things we have seen. HighBond is always great about listening to suggestions and making those suggestions a reality if enough people ask for it.

**Recommendations to others considering Diligent One Platform:**

HighBond is a wonderful platform with wonderful employees who are genuinely concerned about making the platform the best that it can be to fit your personal needs. Any issues that we have run into we have been able to address or put on their radar for future improvements which is great.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We are using HighBond currently for a lot of internal metrics reporting. We are creating programs in Analytics that create some of the metrics and push our data into Results, which then feed into Storyboards that we have created and are able to use to monitor those metrics. Again, one of the greatest benefits is the cohesive nature of the platform as a whole. We are able to seamlessly use all of these platforms together to maximize the insights we are able to get out of our data.

  ### 45. Powerful Project Compliance Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hemant K. | Software Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2020

**What do you like best about Diligent One Platform?**

HighBond simply automates repetitive tasks by connecting to different data sources. The robot is an extraordinary feature that monitors our data in real-time and flag if any suspicious or anomalies activity is detected. Building a repository from pre-existing frameworks to create quick compliance projects is an easy process.

**What do you dislike about Diligent One Platform?**

HighBond has been a very helpful solution for our business process and everything has worked well and we never had any issues with it However, we had a few troubles while setting it up.

**What problems is Diligent One Platform solving and how is that benefiting you?**

With HighBond we can efficiently audit our entire workflow and use automation to complete repetitive and manual tasks. We can simplify our business process and regulatory compliance management. The highBond has the capability to analyze and process large data to ease our workflow process.

  ### 46. Love the analysis tools!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

We have been using ACL analytics for a while and it has been a game changer in helping our clients. We've been able to help with many different issues and continuous monitoring. I highly recommend to anyone looking for a data analysis tool!

**What do you dislike about Diligent One Platform?**

I wish there were more tools for customers who utilize the services for outside clients. We only have analytics at this time because we don't see a benefit in any other tools in serving our clients at this point.

**Recommendations to others considering Diligent One Platform:**

The products Highbond offers has helped our data analytics team provide our clients with insights that we would not have been able to provide by standard auditing.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Analytics has helped us find fraud in credit card transactions, helped us in implementing a new commissions system, and so many other things! It's a game-changer!

  ### 47. HighBond Assessment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about Diligent One Platform?**

Product is very flexible and HighBond is very focused on meeting their customer's needs as supported by the frequency of product updates/enhancements.

**What do you dislike about Diligent One Platform?**

No dislikes as product meets all of our expectations and needs.

**Recommendations to others considering Diligent One Platform:**

Highbond is highly flexible and their staff are very responsive, listen to your needs and assist you with meeting your core business objectives.  Additionally, they continue to make refinements and enhancements based upon direct input from their vast user group.  Additionally, they do an outstanding job of communicating their current and future product road map.  For those looking for a solution to assist with data analytics, workflow automation and dashboard reporting, HighBond is the product for your team.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We are using HighBond across several functional teams including Internal Audit, Ethics & Compliance, Risk Management and Environmental, Health and Safety.

  ### 48. Highbond ACL Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Diligent One Platform?**

The Data analytics tool and its ready options to analyze data.

**What do you dislike about Diligent One Platform?**

The scripts that you need to write for complex analysis.

**Recommendations to others considering Diligent One Platform:**

It is tool that will enhance the audit management process in terms of data analysis as opposed to sample testing and GRC capabilities.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Analyzing big data from the system. Identified several control issues that were costing the organization financially.

  ### 49. This program is great.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alejandra A. | Markerting Manager TV, Sound System & Photo, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about Diligent One Platform?**

The ACL "encodes" the activities performed as well as enables you to repeat them with one click. The ACL records the actions performed and may be copied to a script and executed at any time, so that the entire process can be executed without the expertise of the programming language.

**What do you dislike about Diligent One Platform?**

The ACL has the capability to turn PDFs into tables, but the PDFs should be very easy and the columns should stay easy to skip.

**Recommendations to others considering Diligent One Platform:**

In comparison with MS Office, it's a lot easier to deal with a lot of information and make use of scripts.

**What problems is Diligent One Platform solving and how is that benefiting you?**

Using this particular device is going to give you much more processing power than a regular examination. It works wonders.

  ### 50. It has been a very interesting learning experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2020

**What do you like best about Diligent One Platform?**

I love the functionality of the robots. It is great to be able to create tasks, set triggers and have questionnaires and emails sent automatically.

**What do you dislike about Diligent One Platform?**

There are some limitations that I wish could be fixed. For example, I wish that when creating a questionnaire, if you choose the wrong type of question, you could just pick from a drop down list and switch the question type on the fly. I wish that the storyboards were a lot more dynamic. There are so many great charts and KPIs out there and it seems like the story boards are so limited. Plus, you cant do any calculated fields in the storyboards like you can in PowerBI and Excel.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We used to use Access databases for all of our audits and reports. Now we are using Highbond and not having the same issues we were having with Access. The auditors constantly complained about the access databases crashing and really slow response time. We have saved so many hours with Highbond


## Diligent One Platform Discussions
  - [Do ACL and Rsam no longer exist?](https://www.g2.com/discussions/what-happened-to-acl-and-rsam) - 1 comment, 1 upvote
  - [What is the best way to create API between HighBond and Oracle EBS for data analytics](https://www.g2.com/discussions/26983-what-is-the-best-way-to-create-api-between-highbond-and-oracle-ebs-for-data-analytics) - 1 comment

- [View Diligent One Platform pricing details and edition comparison](https://www.g2.com/products/diligent-one-platform/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-16+00%3A39%3A37+-0500&secure%5Bsession_id%5D=280be618-87f2-4ccf-85d4-e4e5d1390f67&secure%5Btoken%5D=c04ca1177e536f1cc7a20a299832d7ddb066436d032806e5b778541b0142d7a7&format=llm_user)

## Diligent One Platform Features
**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Risk Control**
- Reviews
- Policies
- Workflows

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Monitoring - IT Risk Management**
- AI Monitoring

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Business Resilience**
- Business Continuity
- Compliance Management

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Reporting**
- Templates
- Centralized Data
- 360 View

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Generative AI**
- AI Tasks

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Diligent One Platform Alternatives
  - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews)
  - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews)
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