--- title: Dialaxy Reviews meta\_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 236 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 236 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Dialaxy but has limited features. Are you part of the Dialaxy team? [Upgrade your plan](https://my.g2.com/dialaxy/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. * * * Seller [Dialaxy Inc.](https://www.g2.com/sellers/dialaxy-inc) Discussions [Dialaxy Community](https://www.g2.com/products/dialaxy/discuss) Languages Supported English Solution Type All-in-One Overview by Prasanta Raut (Co-founder) Show More ## Pricing Pricing provided by Dialaxy. ### Basic $10.00 1 Number Per Month ### Plus $20.00 2 Number Per Month [ View More Pricing Information ](https://www.g2.com/products/dialaxy/pricing) ## Top-Rated Alternatives [ ![KrispCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KrispCall") KrispCall 4.5/5(367) ](https://www.g2.com/products/krispcall/reviews) [ ![Webex Calling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webex Calling") Webex Calling 4.5/5(635) ](https://www.g2.com/products/webex-calling/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/dialaxy/competitors/alternatives) ## User Insights Average based on 236 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Dialaxy Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More TM Tan Wei M. Support Operations Manager Small-Business (50 or fewer emp.) 8/10/2026 "Flexible across devices and useful for keeping calls organized" 4/5 What do you like best about Dialaxy? What I like most about Dialaxy is the flexibility. I can use it across different devices, including a web browser on my laptop, desktop, and mobile/tablet. It makes it easier to stay connected without being tied to one device. I also find the call filtering and number lookup features useful when dealing with unknown or unwanted calls. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? The main issue I've noticed is that it can feel slightly slower during busy periods or peak business hours. It doesn't happen all the time, but there have been occasions when the platform felt a little sluggish. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? We deal with a lot of calls where it's not immediately clear whether the number is legitimate or worth responding to. Spam calls and unknown numbers can also take up time. Dialaxy helps by giving us tools such as reverse phone lookup, phone number checking, caller information, and call filtering. This makes it easier to identify unwanted calls and keep our communication channels more manageable. The biggest benefit is simply saving time. Instead of spending as much time dealing with irrelevant calls, we can focus more on genuine customers and important conversations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LA Leah A. Client Service manager Small-Business (50 or fewer emp.) 8/7/2026 "Reliable for our remote team communication" 4.5/5 What do you like best about Dialaxy? The customer support has been genuinely impressive. Every time we've reach out, the team has responded quickly and walked us through whatever we needed, especially during onboarding, which can be a pain with most VoIP providers. We've used several other service in the past that left us hanging for hours or days, but Dialaxy actually feels like they want you to succeed. So far, it's been a smooth ride for our team. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? The analytics dashboard cover the basics well, call volumes, durations, that sort of thing, but if you want to dig deeper and build custom reports, the options are pretty limited. It's not a deal breaker for us right now, but it would be nice to have more flexibility down the line. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Before Dialaxy, we had almost no visibility into what was happening on our calls. We couldn't track agent activity, monitor call quality, or pull up records when a client dispute came up, which made managing the team and resolving issues a headache. Dialaxy fixed that with call recording, real time monitoring, voicemail transcriptions, and full history logs. Now we can actually see how the team is performing, spot trends in call volume, and handle quality assurance without guessing. Training new staff has gotten a lot easier too, since we can reference real calls instead of working off vague notes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DL Daniel L. Operations coordinator Small-Business (50 or fewer emp.) 7/30/2026 "Great Features for Contact Verification" 4/5 What do you like best about Dialaxy? What I like most about dialaxy is the wide range of features it offers. One features that has been especially valuable for our team is phone carrier lookup. It provides real time information about a phone number, including the carrier, line type, and location. This help us verify contact information and better understand the number we work with. For our company, Mobile Spy, having accurate phone data makes our outreach and communication more efficient. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? Overall, my experience has been positive. The only downside I've noticed is that the platform can occasionally slow down during busy periods. Aside from that, I haven't experienced any major issues. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Dialaxy has helped us access reliable phone number information, making it easier to verify contacts and improve the quality of our communication. It has streamlined part of our workflow and saved us time by providing the information we need in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MH Meera H. Operations Coordinator Small-Business (50 or fewer emp.) 7/16/2026 "A tool for Managing Business Spam Calls" 4/5 What do you like best about Dialaxy? The feature we use the most is call filtering. We receive a lot of incoming calls every day, and being able to filter spam or unnecessary calls has made a noticeable difference for our team. It helps us focus on genuine customer inquiries instead of wasting time on unwanted calls. The platform is also easy to use, so our team didn't need much time to get comfortable with it. Overall, it's made handling business calls much more organized and efficient. Yes, it's worth the price. The call filtering feature saves our team time by reducing spam calls, and the platform has been reliable and easy to use. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? There isn't much to dislike from our experience. The only thing I'd like to see is a few more customization options in the dashboard and reports. It works well as it is, but having more flexibility would make it even better for tracking and managing call. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Before using Dialaxy, our team spent too much time dealing with spam calls and trying to identify which calls were actually import. With call filtering, we can focus on real customers without constant interruptions. That has helped us respond faster, stay more productive throughout the day, and avoid missing legitimate business opportunities. It's a simple improvement, but it's had a positive impact on daily workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MB Muhammad Amir Bin Abdullah B. IT Manager Small-Business (50 or fewer emp.) 7/13/2026 "A Reliable Communication Platform That Simplifies Our Daily Calls" 3.5/5 What do you like best about Dialaxy? What I like most about Dialaxy is its reverse phone lookup feature. It help our team at Ombryo quickly identify unknown callers, review call history, and reconnect with contacts wherever needed. The built-in spam detection and fraud prevention features have also been valuable in filtering unwanted calls and improving communication security. Overall, these features have made our workflows more efficient and helped us mange customer interactions more effectively. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? While Dialaxy has been very useful for our team, there are a few areas that could be improved. The platform offers many features, so it can take some time for users to become familiar with all the functionalities. Additionally, we would appreciate more customization options in reporting and analytics to better fit our specific workflows. Occasionally, setting up advance features may required guidance form the support team, but overall, the experience has been positive. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Dialaxy is helping us solve common business communication challenges, especially managing unknown callers, handling spam calls, and keeping track of important, spam detection, and call history make it easier for our team to understand who is contacting us and quickly reconnect with clients when needed. By centralizing these communication tools, Dialaxy has improved our team's efficiency, reduced time spent managing calls, and helped us maintain more organized and secure customer interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MO Marcus O. Operations Manager Small-Business (50 or fewer emp.) 7/8/2026 "A Robust Cloud Solution for Our Global Remote Team" 4/5 What do you like best about Dialaxy? We've been using Dialaxy at TimeTracko and it's been very smooth experience. The admin tools are intuitive, which I really appreciate. The best part is virtual contact center capability. Being able to run our customer service hub entirely through the cloud means our team can work from literally any where. Whether they are in a different country or just working from home, all our messages and calls stay in one place. It's made our daily operations much more efficient. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? If I had one minor critique, it's that the platform is packed with so many features that it can be bit overwhelming at first. It definitely takes some dedicated time to explore every setting and fully understand how to maximize everything Dialaxy offers. However, once you get past that initial learning curve, the benefits are well worth the effort. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? We needed a more stable way to handle international calls and wanted to stop the constant stream of spam. Dialaxy solved our technical glitches specifically the call hanging issues we had previously. It also does a great job of filtering out spam, which saves us a lot of time. It's particularly useful for TimeTracko because our clients are global. It make remote work much more efficient by giving us a reliable way to communicate with customers regardless of time zones. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TM Tanirika M. Security Analyst Small-Business (50 or fewer emp.) 7/6/2026 "Dialaxy has been great for prioritizing our customer messages." 3.5/5 What do you like best about Dialaxy? The advance filtering in Dialaxy has been a huge help for our workflow. Being able to sort through calls and texts based on priority means my team doesn't get overwhelmed. Since we provide monitoring services, we deal with a lot of international interactions daily. Dialaxy makes it easy to stay connected with overseas customers without any lag. I also really appreciate how well it handles spam it has significantly cleaned up our communication logs. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? There isn't much to complain about, though I'd love to see even more automation options in the filtering options in the filtering settings in the future. Occasionally, the mobile app needs a quick refresh to sync, but it's nothing that disrupts our work. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? We needed a reliable way to talk to international clients while keeping our inbox organized. Dialaxy solved the problem of message clutter by letting us prioritize urgent texts. It has saved us time by blocking spam and allowing us to focus only on genuine customer queries, Which has mad our team much more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LP Liam P. IT Administrator Small-Business (50 or fewer emp.) 7/2/2026 "Dialaxy Has Been Working Well For Our Team" 3.5/5 What do you like best about Dialaxy? what i like most about dialaxy is its call filtering feature, which has helped my team manage incoming calls more efficiently. It has reduced missed calls and keeps our call flow well organized. I also appreciate the call forwarding feature, as it ensures calls are routed to the right team members, making communication smoother and improving our overall productivity. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? There isn't much that i dislike about Dialaxy, but there are a few areas that could be improved. The web app can occasionally be slow or unresponsive, especially during busy hours, which can interrupt our workflow. I also think the support experience could be more responsive. If these areas are improved and the platform becomes easier to manage overall, it would provide an even better user experience. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Dialaxy helps us solve communication and call management challenges by making it easier to handle business calls efficiently. Features like call filtering reduce missed calls and keep incoming calls organized, while call forwarding ensures calls reach the right team members without delays. This has improved our team's productivity, streamlined communication , and made it much easier to stay connected, especially when working remotely or managing multiple customer calls. Review collected by and hosted on G2.com. Show More 7/5/2026 Validated ReviewerSource: Organic JW Jack W. Customer Support Specialist Small-Business (50 or fewer emp.) 7/14/2026 "Streamlined Communication and Smart Filtering" 3.5/5 What do you like best about Dialaxy? Dialaxy has significantly improved our workflow. The SMS filtering is a game changer it automatically sorts incoming texts based on our rules, ensuring the right team member handles each inquiry immediately. Additionally, the call quality is consistently reliable, and setting up virtual numbers was incredibly straightforward. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? While the desktop version is seamless, the mobile app UI could be a bit more modern. Navigating deeper setting on my phone isn't as fast as it is on the computer. That said, it's a minor issues and doesn't affect the overall reliability of the service. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Managing high volume calls and texts was chaotic and manual, often leading to missed messages and slow response times. Dialaxy automates our organization. Its SMS filters and smart routing ensure I only see relevant messages, drastically cutting down response times and letting me focus on solving customer issues instead of sorting an inbox. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VG Vanessa G. Sales Executive Small-Business (50 or fewer emp.) 6/30/2026 "Reliable Calling Solution for Our Team" 3.5/5 What do you like best about Dialaxy? To be honest, one of the things I like most about Dialaxy is its voicemail greeting feature. Whenever I'm unable to answer or return a call, callers are greeted with a personalized voicemail message that I've recorded in my own voice. It's a simple feature, but it adds a professional touch and ensures no call goes unanswered. Beyond that, Dialaxy offers many other useful features that have made our team's communication much more efficient and productive. Review collected by and hosted on G2.com. What do you dislike about Dialaxy? There isn't much that I dislike about Dialaxy, but I think there are a few areas that could be improved. The interface can be a little confusing, especially for some of our senior employees who aren't as comfortable with new technology. If the app were a bit simpler and more intuitive to navigate, it would make the onboarding process much easier for everyone. Review collected by and hosted on G2.com. What problems is Dialaxy solving and how is that benefiting you? Dialaxy has solved several communication challenges for our team. Before using it, we sometimes missed important calls when no one was available to answer. Now, it's easy to redirect calls to another team member who is free, so we rarely miss customer calls. The messaging feature has also made communication much easier and more efficient, helping our team respond quickly and stay connected. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Dialaxy. ### Basic $10.00 1 Number Per Month ### Plus $20.00 2 Number Per Month ### Pro $30.00 3 Numbers [ View More Pricing Information ](https://www.g2.com/products/dialaxy/pricing) ##### ##### Dialaxy Features Basic Communication Phone Calls Instant Messaging Advanced Features VOiP Number Calling Record Calls Call Types Click-to-Call Insights Automated Voicemails [ View More Features ](https://www.g2.com/products/dialaxy/features) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the most user-friendly digital communications governance software for a small distributed team working on mobile and desktop?](https://www.g2.com/discussions/what-s-the-most-user-friendly-digital-communications-governance-software-for-a-small-distributed-team-working-on-mobile-and-desktop)[What is the best network management tool for hybrid networks?](https://www.g2.com/discussions/what-is-the-best-network-management-tool-for-hybrid-networks)[Best automation software for service firms](https://www.g2.com/discussions/best-automation-software-for-service-firms) [What are some archiving solutions with minimal false positives and intelligent lexicon for financial services supervisory requirements?](https://www.g2.com/discussions/what-are-some-archiving-solutions-with-minimal-false-positives-and-intelligent-lexicon-for-financial-services-supervisory-requirements%20)[Zuora vs Salesforce Revenue Cloud for a scale-up SaaS company deciding which platform to standardize on for subscription billing and revenue operations?](https://www.g2.com/discussions/zuora-vs-salesforce-revenue-cloud-for-a-scale-up-saas-company-deciding-which-platform-to-standardize-on-for-subscription-billing-and-revenue-operations)[Pros and Cons Details](https://www.g2.com/products/dialaxy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)