Device 42 is by far the easiest to administer of all the CMDB asset tools that we have used. Its user interface and robustness are unmatched and pricing is extremely attractive. Review collected by and hosted on G2.com.

The only issue I have is, and it may be just with me, as I find it difficult to find accurate information on the API. This may be due to the continued upgrades and improvements Device 42 rolls out. Review collected by and hosted on G2.com.

The autodiscovery is a great way to easily keep track of every virtual machine and their operating system, (virtual) local area network, IP address, datacenter location, type of hypervisor (in our case Hyper-V or VMware), customer it belongs to and so on...

Also we had a small issue regarding the autodiscovery: some of the VM's in our new Hyper-V cluster we're not being discovered. The support was quick and very helpful. We managed to solve this issue within a day thanks to the great support of the Device42 team! Review collected by and hosted on G2.com.

The only downside I experienced is when a clone of a Windows virtual machine creates a conflict with the original virtual machine. A simple sysprep can do wonders however. No issues with Linux.

A nice extra feature would be the ability to test if an IP address is listening to a specific port (let's say 3389 for Windows and 22 for Linux as an example) Review collected by and hosted on G2.com.

Device42 is very easy to install, backup or restore its data (if needed). It provides an out of the box discovery according to pre-defined jobs (e.g. network, windows, ucsm's etc...) It provides a very good Rest API which is very helpful for adding new fields as customized fields to device42 DB using a script that runs on the servers. Device42 license cost is very low (comparing to other products). Review collected by and hosted on G2.com.

device42 server is one appliance server and by that, it can get very loaded in case of too many API calls or too many activities on it at the same time. Review collected by and hosted on G2.com.

How everything links together from room layout, to server rack organization, down to all VMs and business applications. Also functions as a password manager bundled in which is great. Review collected by and hosted on G2.com.

Deleting organization items not as easy as adding them in. Not all options are available upon initial asset entry. Items in room layout cannot overlap and the grid size factor cannot be changed. Review collected by and hosted on G2.com.

Easy configuration and easy job scheduling. Good reporting. Good graphical view of portal. The tool is easily configurable and easily accessible. There are a lot of options available for getting the infrastructure details. You can do the infrastructure as well as Network discovery using Device42 tool. It also has a feature to monitor infrastructure Resource Utilization which is helpful in predicting the required VM size on cloud. Also, it can be integrated with Azure cloud for doing the Assessment. The DOQL utility is very helpful to run the scripts to get different types of reports from your discovery. The best part is they have very good support people and they provide best support in less time. Review collected by and hosted on G2.com.

The tool is getting updated frequently and sometimes you need to update the version of your tool on the fly to resolve the bugs or issues occurring in discovery. The Remote Collector and Main Appliance Log Bundle sizes grow very fast which become hard to find the errors in them and upload them. Review collected by and hosted on G2.com.

The possibility to have in one tool IPAM, IT Asset Management and Datacenter Management Review collected by and hosted on G2.com.

Maybe could have more widgets in the dashboard with all the information that it collects Review collected by and hosted on G2.com.

Device42 is for the most part an agentless CMDB that easily integrates to many different solutions to simplify collecting data. This is a wonderful modern day CMDB that is very flexible for collecting data about your environments on and off prem. Review collected by and hosted on G2.com.

I wish there was the option to change themes, and customize so dashboards. Review collected by and hosted on G2.com.

Complete DCIM Management, the ability to easily capacity plan, manage assets, carry out impact assessments etc is invaluable, together with value for money.

Very easy to setup, excellent discovery options, good integration with other products and good support. They will find the root cause to issues, even if it takes time. Review collected by and hosted on G2.com.

Currently no show stopping issues, we have a few feature requests that we would like. Review collected by and hosted on G2.com.

Device 42 is a very good tool for agentless automated discovery. The features this tool offers are far more than its competitors offer. It's easy to implement & use. Most important thing is if you get stuck somewhere you will get excellent support from the D42 support team. Review collected by and hosted on G2.com.

The topology diagrams should be more presentable and you cannot download all diagrams at one click. You need to open each device then you can download the diagram one by one. Few reports like service dependency reports are huge in size. We should get separate queries for fetching inbound and outbound reports. Review collected by and hosted on G2.com.

The product has a broad level of functionality in comparison to other CMDB implementations. However, the fact that the technical support was so efficient is hugely important given that tying in a CMDB to existing systems can be technically challenging. Review collected by and hosted on G2.com.

It could be that I'm not familiar enough with the product, but initially my concern would be around the presentation of the information to less technically proficient personnel. In other words, content of the CMDB would likely be useful to business staff and I therefore need an acceptable way to visualise the information in manner that can be consumed by slightly less technically minded people. Review collected by and hosted on G2.com.