Dental Intelligence Reviews & Product Details

Dental Intelligence delivers the only end-to-end practice performance solution in dentistry. By connecting real-time analytics with patient engagement tools, your team gains the clarity and confidence to fill schedules, boost case acceptance, and improve retention. The platform combines essential performance tracking (morning huddle reports, practice scorecards, insurance claims, collections, etc.) with integrated patient communication tools like automated appointment reminders, follow-ups, two-way texting, and online scheduling with digital forms. Everything syncs securely with your PMS through an intuitive interface that makes today easy, and tomorrow achievable. It’s the ultimate way to Practice Smarter.™

Product Website

Seller

Dental Intelligence

Discussions

Dental Intelligence Community

Languages Supported

English

Overview by

Diana Friend

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Dental Intelligence Media

Dental Intelligence Demo - Actionable Analytics & Custom Scorecards

Our analytics turns data from your PMS into actionable insights. The cloud-based, highly secure software provides the information needed to grow your practice through dashboards & scorecards.

User-friendly digital forms & consents make patient intake a breeze for your front desk. Allow patients to digitally review, sign and submit treatment plans in minutes. Pull treatment plans right from your PMS and customize for each patient.

Dental Intelligence Demo - Simplify Patient Communication & Provide a Modern Patient Experience

From 2-way communication to email marketing with built-in analytics to ringless voicemail drops, we simplify communication so you can communicate with patients the way they prefer.

Dental Intelligence Demo - Easy Revenue Cycle Management

Reduce your AR days with Insurance Eligibility Verification, fast & accurate claims processing, an integrated payments solution with online payment options & in-office terminals. Also offer patient financing in-house.

Dental Intelligence Demo - Align Your Team & Streamline Efficiency

Start your day off right with Morning Huddle, providing details for today's schedule to get everyone on the same page. Connect during the day from anywhere with team chat & optimize patient flow with LiveOps®.

Dental Intelligence Demo - Uncover Hidden Opportunities & Increase Production

Online Scheduling lets patients fully book appointments anytime. Fill holes in your schedule with Patient Finder & Follow Ups to keep track of your patients by reminding you who you need to check in with

G2 reviews are authentic and verified.

Here's how.

Meg S.

Manager

Mid-Market (51-1000 emp.)

3/20/2026

"Affordable Alternative, but Persistent Inaccurate Numbers"

1/5

What do you like best about Dental Intelligence?

DI is a lower cost alternative (per month) to Weave for similar features. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

The numbers were always inaccurate and DI wouldn't/couldn't fix it. Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

edit

Thank you for taking the time to share your honest feedback. We apologize for the frustration you experienced with data accuracy, as we know how critical reliable numbers are when making decisions for your practice.

We're glad to share that since your review was posted, we've successfully completed a full sync of your practice data. We are working with your doctor to make sure everything is working as it should moving forward.

We truly value your partnership and appreciate your patience while we worked through this. If you ever have questions or notice anything that doesn't look right, please don't hesitate to reach out to our support team — we're always here to help. We hope you continue to find value in the analytics and insights Dental Intelligence provides!

Nicole S.

Office Manager

Small-Business (50 or fewer emp.)

10/1/2024

"Answer to all your problems!"

5/5

What do you like best about Dental Intelligence?

Dental Intel / Modento have been an AMAZING addition to our company. The time it has saved our team is priceless. With the analytics end, technical support (even for training questions!) to the patient communication, we finally have a system that works! Dental Intel is definitely the way to go and I would recommend their services to everyone. Definitely at least do a demo, you'll be glad you did! Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Surprisingly we haven't found anything that we don't like about the anaylitics yet, and we have been using DI for about 5-6 years! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/29/2023

"Terrible Customer Service"

0/5

What do you like best about Dental Intelligence?

Absolute trash of a company. I’ve spoken to 3 people there including Casey and Gwen to cancel this account. We signed up for a two-year term but after switching softwares we can no longer use them. Nothing in our agreement says we can’t cancel before the term ends and yet they continue charging our card. We keep disputing and getting our funds back but no one there will listen and just stop charging our card. Do not trust this company. They are a knockoff of Dentrix Patient Engage and the records don't pull seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Customer Service

Huddle doesn't pull correct numbers

No customization options Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/19/2019

"Nice “know it all” software"

4/5

What do you like best about Dental Intelligence?

I love the easy integration and tons of information all in one spot! Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

I’m still getting used to this program so I don’t see anything yet that I dislike. Review collected by and hosted on G2.com.

Kay P.

Small-Business (50 or fewer emp.)

3/23/2023

"Great recall systems"

4/5

What do you like best about Dental Intelligence?

Our favorite feature from Dental Intel is being able to create recall lists through very specific filters. It helps us get a more comprehensive list than if we were to use Eaglesoft to get a list of patients. We have much success using this to fill specific gaps in time or doctor's schedules. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

It is VERY intelligent, so we don't have many issues or errors. We've only found that the re-appointment data is not always accurate. This is partially due to user error, as some services were not attached. But in some cases where services WERE attached at the time of scheduling, it was still not being counted as a re-appointed visit. We are still looking into this issue on our end, though. Review collected by and hosted on G2.com.

Zach S.

Small-Business (50 or fewer emp.)

6/21/2023

"Amazing software user friendly"

5/5

What do you like best about Dental Intelligence?

I takes all the work out of me trying to find Tx or pts to schedule it save me so much time Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

I have no complaints at all they are amazing Review collected by and hosted on G2.com.

Diwakar A.

Digital Marketing Executive

Small-Business (50 or fewer emp.)

10/16/2023

"A streamlined front desk work to offering online scheduling and many more automated features."

4.5/5

What do you like best about Dental Intelligence?

It's user-friendliness and ease of customization. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

nothing really prominent that I dislike though Review collected by and hosted on G2.com.

Janice H.

Owner - Janice Hurley Dental Consultant and Speaker Expert on Dental Image & Branding

7/14/2022

"Modento is a fantastic addition to our world of dentistry"

5/5

What do you like best about Dental Intelligence?

User friendly for letting patients book an appointment at their convenience. Working with the training staff is so helpful. I am a dental consultant and I had previously recommended other patient communication software - their customer service was very poor. Modento has really delivered on their promises. A great addition to our dental world. Chase & Brainne have been terrific. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Nothing yet - I will indeed let you know when I find something Review collected by and hosted on G2.com.

AJAY G.

Doctoral Researcher

Mid-Market (51-1000 emp.)

8/23/2022

"HealApp: Best app for taking doctors appointments"

4.5/5

What do you like best about Dental Intelligence?

I don't have to consider how many patients will be there when I plan my doctor's appointment. It's done well with this app. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

I believe the app's user interface can be enhanced to draw in more users. Review collected by and hosted on G2.com.

Michael B.

CFO

Small-Business (50 or fewer emp.)

11/3/2021

"Multi-location or slow practices only"

2/5

What do you like best about Dental Intelligence?

If you're unable to maintain a full and productive schedule, this product will help you. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

If you are able to maintain a full and productive schedule, it's going to be tough to get a lot out of this software. Our hygiene production is already doing well, Re-book percentage already high, production rates good... that's what this software tries to help you with.

On the other hand, if you're a multi-location practice/group, you'll need something like this to report on the different locations. Review collected by and hosted on G2.com.

Recommendations to others considering Dental Intelligence:

Consider any option that doesn't expose you into an auto-renewing yearly contract, yet shows you who has available insurance $$$ and an open treatment plan. Review collected by and hosted on G2.com.

What problems is Dental Intelligence solving and how is that benefiting you?

Neither myself or my staff are solving any problems with this SaaS. I tried to get out of my 15 month contract within two months of using the service. I have told them several times that we just don't have a need for the software. I've had meetings with their consultants to try to find something we can use the software for. No suggestions on what we could improve. I broke my rule of never signing contracts for software... there is a reason why people do and should live by that rule.

Besides production numbers, the software helps you find out who has $$$ left on their insurance and usually shows up to appointments. There are better and WAY less expensive options out there that don't require a commitment. Review collected by and hosted on G2.com.