Support is readily available via chat or creating a support call. Review collected by and hosted on G2.com.
Three years ago, users requested visibility into who makes changes in the system. While this has been implemented in a few places, it has largely not been done. Users can enter invoices in the system without visibility into who entered it. Users can edit or delete a job without visibility. Budgets can be changed - no visibility. Review collected by and hosted on G2.com.
Thank you for your review. We are delighted to hear that our software is meeting your needs and providing you with helpful insights, despite the visibility issues in some areas regarding user actions. We take feedback from our customers very seriously and actively monitor our ideas portal, where we also discuss ideas with customers. Through our ideas portal, customer advisory council, and other customer groups managed by our product management team, we routinely review and prioritize top items, and this is one of them. With each release, we include customer requests, and as you mentioned, this feature is being gradually implemented across the system, which is why you have seen it roll out in some areas. We will continue to expand this visibility feature to more areas of the software in future releases. Again, thank you for your review and feedback.



