Deliveroo
4.4 out of 5 stars
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Deliveroo Reviews & Product Details

Deliveroo Overview

What is Deliveroo?

Your favourite restaurants, delivered fast to your door.

Deliveroo Details
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Product Description

Your favourite restaurants, delivered fast to your door.

Seller Details
Seller
Deliveroo
Company Website
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@Deliveroo
65,469 Twitter followers
LinkedIn® Page
www.linkedin.com
5,866 employees on LinkedIn®
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Deliveroo Reviews

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PF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Deliveroo offers (at least in our area) a huge amount of different restaurants. Through their user-friendly app it is really easy to search for certain cuisine (e.g. German/Italian etc.) or for filter for specific food diets. The order status is traceable at each step, so you'll always know where your food is.

Payments can be easily made with your credit/debit card and works like a charm. Review collected by and hosted on G2.com.

What do you dislike?

I never had any complaints about Deliveroo. App (which is available for iOS and Android) works like a charm and never had any issues. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check if Deliveroo is available in your area, download the app and then try it out for yourself. There is no registering fee, so there is nothing to loose. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Provide our coworkers with food they like, in order to boost their motivation and provide a better working environment. Lunch brakes became shorter since food is delivered on premises. Review collected by and hosted on G2.com.

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HF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The food is already on the table about 10 minutes after ordering via the app. It doesn't happen that fast even when I order in a restaurant. It doesn't get any better than that. Review collected by and hosted on G2.com.

What do you dislike?

It bothers me a little that cutlery is always delivered although I clicked on the button that I don't need any. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No matter if we order for lunch or in the evening - we get the food from our favorite restaurant delivered directly to the office. All employees are happy because they can simply order from their favorite restaurant. There is no more wasted time to go to the restaurant. Review collected by and hosted on G2.com.

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Rodi N. P.
RP
Creative Art Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best feature is the live tracking view of the order and the good website interface and design as well as the modern approach overall. Review collected by and hosted on G2.com.

What do you dislike?

One of the disadvantages is that customer service isn't great and the food sometimes comes in bad packaging and cold and the drivers aren't always as careful or friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem that Deliveroo solves, is the speed and quantity of food delivered. You can have a huge selection of restaurants and different kinds of cuisine wherever you are in the press of a few buttons no matter how big or small the quantity you are ordering! Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Deliveroo is a really fast food delivery sistem and offers a lot of restaurants at good prices Review collected by and hosted on G2.com.

What do you dislike?

I am concerned about the employee policy, the riders usually don't have an insurance Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's the best food delivery service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to Deliveroo I can slightly reduce the time needed to prepare food, and use that time for other tasks Review collected by and hosted on G2.com.

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EN
UX Design Intern
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Having used Deliveroo in Singapore, it offers great choices for those living in the north, east or west areas. Had a great experience at their dine-in space at Alice@Mediapolis. the idea of a Deliveroo Food Market was popular with us who are familiar with food courts in Singapore. The branch out is interesting and got the attention when i was in Singapore. Review collected by and hosted on G2.com.

What do you dislike?

Deliveroo is quite expensive as compared to its competitors Honestbee and Grabfood, they offer more discounts, promotions and free options often. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for personal orders, can be considered for company lunches Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lunch/Food Review collected by and hosted on G2.com.

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WA
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Fresh UI, clean/fast app both on OS and Android, indicating the expected delivery time, useful search suggestions. Review collected by and hosted on G2.com.

What do you dislike?

Some glitch on UI side, " Deliver to my Current Location" pops on top after scroll, not the best tracking interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its a good alternative to other delivery apps out there. I recommend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A quick way to order food with few clicks. Review collected by and hosted on G2.com.

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Carmelo M.
CM
Cajero
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

A partir de esta aplicación te manda a casa cualquier tipo de comida que tengas en tu zona de forma rápida y cómoda si no puedes acercarte al restaurante a comer. Review collected by and hosted on G2.com.

What do you dislike?

El trato al trabajador parece que se podría mejorar Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A partir de esta aplicación puedes ordenar comida, te la clasifican en económicos, catering para oficinas, para compartir, recomendaciones locales, sanas, placeres, exclusivos de deliveroo... para que siempre sepas por donde escoger, te ofrece muchas variedades, pero si ya sabes cuantos sois y solo necesitas comer, tienes otro listado con los tipos de comida, y entre ellos puedes escoger tailandés, mexicano, vegetariano, japonés, americano, griego, libanés, indio, pizza, sushi, halal, desayuno, chino, italiano o directamente postres. Por lo que nunca te vas a cansar de una cosa, ya que tienes mil opciones Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Te evitas tener que ir a comprar la comida, hacer cola en restaurante o reservar con días de antelación para probar un sitio nuevo, con esto pides y te lo llevan donde necesites Review collected by and hosted on G2.com.

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GC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's so simple to use, gives loads of variety and secure payment methods Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it doesn't complete the order ad I have to retry Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before we had to go out and get food, which would take up valuable time out of the working day. Now we can just order straight in. Review collected by and hosted on G2.com.

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Deliveroo Comparisons

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Deliveroo User Ratings

9.3
Ease of Use
Restaurant Delivery/Takeout Average: 9.1
7.3
Quality of Support
Restaurant Delivery/Takeout Average: 8.6
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Deliveroo Categories on G2

Restaurant Delivery/Takeout Software

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