--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 673 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 673 scale: '5' date_modified: '2026-08-07' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 673 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users commend Decodo for their **personable and helpful customer support** , ensuring smooth experiences with prompt assistance. (171 reviews) - Users appreciate the **ease of use** of Decodo, thanks to its user-friendly dashboard and transparent service process. (168 reviews) - Users praise the **reliable and efficient proxies** from Decodo, appreciating their consistency and quick support response. (152 reviews) - Users commend Decodo for its **consistent IP quality** , ensuring reliable performance and minimal latency during use. (123 reviews) - Users highlight the **amazing and helpful support** from Decodo, enhancing their overall experience and satisfaction. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users are frustrated by the **proxy outages** that caused significant disruptions and lost income during the transition to Decodo. (84 reviews) - Users feel that the **pricing issues** limit accessibility for small-scale users and require more flexible options. (72 reviews) - Users find the pricing of Decodo to be **expensive** , especially when scaling up for multiple projects or heavy usage. (56 reviews) - Users feel there is a lack of **flexibility in plans** and miss advanced features for city-specific proxy selection. (46 reviews) - Users report **IP limitations** , with frequent downtimes and blocked requests, impacting overall proxy reliability. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. Helpful Support and Great Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Helpful support and good prices. I’ve run into a few issues in certain locations, but overall they get addressed by the team. **What do you dislike about Decodo (formerly Smartproxy)?** I wish they would expand the coverage to include more locations. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** For equity research, we need to ingest a lot of data from various locations. Decodo simplifies that process, and their Scraper API is surprisingly good. ### 2. Easy Setup, High Success Rate, and Super Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It's extremely easy to setup, has a wide variety of scraping options and has a high success rate. We connected it to our internal app in couple of minutes. The pricing is more than acceptable with super friendly and fast user support. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing I can say at this point. In my opinion it does an excellent job. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It is helping us scrape JS heavy websites with extreme ease and retrieves all the information we need. ### 3. Fast, Reliable Proxies Backed by Responsive, Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Goran C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Responsive and knowledgeable support. Great service without any interruptions. Fast speeds of their proxies. **What do you dislike about Decodo (formerly Smartproxy)?** The pricing model where I have to top up credits all the time and sometimes I'll forget it. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It's helping me build a core of my business and help app developers improve their apps. ### 4. Outstanding Customer Service and High-Quality Products **Rating:** 4.0/5.0 stars **Reviewed by:** Jon C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It has really good customer service and quality of products. **What do you dislike about Decodo (formerly Smartproxy)?** The IP plans only reset at the end of the month **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Quality IPs that I can login from ### 5. Easy Integration and Powerful Browsing at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It was easy to integrate. They offer the ability to run headless and full js requests. They also can get through anti-bot screens. They price favorably vs similar providers. **What do you dislike about Decodo (formerly Smartproxy)?** Their pricing model is a little hard to understand. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** They crawl hard to crawl websites enabling my product to have the most up date information. ### 6. Reasonably Priced, Fast and Helpful Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I would say the price is very reasonable compared to decodo's compitetors and the customer support is very fast with my requests **What do you dislike about Decodo (formerly Smartproxy)?** I would say probably the export of data, i would prefer a more all-in-one export for my proxy data **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It's solving my problems buy helping me automate browser tasks at scale, becuase of the affordable prices the systems can run 24/7!!! ### 7. Effortless Data Scraping with Generous Free Tier **Rating:** 5.0/5.0 stars **Reviewed by:** אחיה . | אוטומציה, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Decodo (formerly Smartproxy)?** You can easily scrape data even from sites that are very difficult to do so, and there is a built-in integration to n8n. Plus, I got 5000 free readings every month just to try out the system. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes it takes a long time for the information to arrive, I personally scrape data from Ali Express and sometimes it takes 3 minutes In addition, the information arrives unorganized and difficult to extract with very long html **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have tried many ways to scrape data from certain websites and this is through a proxy and a headache and here you can simply read and receive the information in an orderly manner ### 8. Truly Static Residential Dedicated ISP That Delivers as Promised **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Assistant Mud Logger, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I love the fact that their Static Residential Dedicated ISP delivers exactly what it’s supposed to deliver it doesn’t rotate like other providers which claim that it’s static but it rotates or shakes a bit. I also like their support system they are always there 24/7 to assist in any way possible! **What do you dislike about Decodo (formerly Smartproxy)?** As of now I really haven’t seen its downsides. I just love everything about them **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows me to use their static residential dedicated ISP to able to protect my online presence from hackers ### 9. Paid But Useless: Frustrating Experience **Rating:** 0.0/5.0 stars **Reviewed by:** Ismail H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Nothing waste of money and time **What do you dislike about Decodo (formerly Smartproxy)?** I can't access any website besides Amazon and a few others. I paid my money and couldn't use this proxy for anything. They said after verifying ID, you will be able to access Outlook, but they lied. The initial setup was incredibly hard, didn't work at all, and wasted my time and money. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can't access any website except Amazon and a few others. I paid money but couldn't use the proxy for anything. ### 10. Reliable Residential Proxies with Flexible Pay-as-You-Go Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Ümit N. | Software Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The reliability of the residential proxy pool is the biggest upside for me. I've seen a significant improvement in my scraping success rates since switching to Decodo. Also, their 'pay-as-you-go' model is perfect for managing project budgets effectively. Customer suport great. integration is simple **What do you dislike about Decodo (formerly Smartproxy)?** Anything. Everthing is great from A TO Z. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Many websites use advanced anti-bot measures to detect and block automated traffic. Decodo solves this by providing 125 million+ ethically sourced residential IPs that appear as genuine household users rather than bots ### 11. Reliable Proxy Tool with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Abel D. **Reviewed Date:** February 18, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like Decodo for its big IP pool, easy setup, and reliable performance. It's been reliable and easy to use for managing multiple accounts and accessing geo-restricted content without issues. The setup was really simple, it was easy as a beginner. The performance is dependable, it just works without a lot of hassle. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly not many issues, but having more detailed analytics or usage insights inside the dashboard would be a nice improvement. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use Decodo for proxies, managing multiple accounts, and accessing geo-restricted content. It helps me avoid IP blocks and run automation smoothly. The big IP pool, easy setup, and reliable performance stand out. ### 12. A no-fuss proxy provider **Rating:** 4.5/5.0 stars **Reviewed by:** Meave A. | Head of engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Whether it's the product lineup, the trial experience, the documentation, the service quality or the support, everything is really no fuss. It's the kind of services that you integrate once and it keeps running smoothly on the background, so much so that you completely forget about it until you find a automated payment notification in your inbox. **What do you dislike about Decodo (formerly Smartproxy)?** So far I can't think of anything that I'd be able to complain about. Even the pricing ranges from the very competitive (their mobile proxies and datacenter offerings) to the market average (Residential proxies) **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We collect a lot data from a lot of different sources, and the few IP addresses we own were long flagged by most of these sources, so we're using Decodo's datacenter Pay/IP to diversify our pool of addresses. ### 13. Reliable Proxy Rotation, High Success Rate **Rating:** 4.5/5.0 stars **Reviewed by:** Hasnain A. **Reviewed Date:** January 08, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I appreciate the reliable proxy rotation and the high success rate on restricted sites, making Decodo great for accessing content without blocks. The easy integration for advanced scraping workflows is also a standout feature. Its ability to help avoid IP blocks and bypass rate limits ensures reliable and efficient large-scale data extraction. The initial setup was quite straightforward, which added to my positive experience. **What do you dislike about Decodo (formerly Smartproxy)?** The documentation could be more detailed, and advanced configuration options could be easier to manage. It could include more real-world scraping examples, clearer explanations of advanced proxy settings, and a step-by-step guide. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me avoid IP blocks, bypass rate limits, and reliably scrape data. I use it for advanced web scraping and accessing content without blocks while extracting large-scale data. ### 14. DECODO: A versatile well designed proxy broker. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** To start their pricing is incredible, and their support team is very personable and helpful with any request. When using there services they are completely transparent and it’s easy to understand what you’re purchasing. They send reminders when they will charge you next and allow easy renewal and upgrading existing services. Also there metrics on the data usage and what sites you are using are incredibly valuable and useful. **What do you dislike about Decodo (formerly Smartproxy)?** Me personally, I have never been disappointed with there services, sometimes the service I was using didn’t align correctly but they have a wide range of products that are almost for sure able to solve your proxy needs. It would be nice if they made a better pythonic wrapper / package that made it easier to scrape websites but it works well with selenium in python. Overall good experiences, though I do miss there old name SmartProxy, I’ll never call them Decodo lol. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have previously used Decodo to automate the management of social media accounts. I have used Datacenter proxy’s to connect and control them autonomously. I mainly dealt with creating and posting content to these platforms. I was able to have about 3 account to a single IP and know that I would not get IP banned like I did after using only my home IP. This allowed me to easily scale to many accounts. *Note these account we not used for spam or mast AI post they were curated via a simpler streamlined interface improving productivity which is only possible due to Decodo and there high quality IP’s. ### 15. A Reliable, Scalable Proxy Solution for Modern Data Needs **Rating:** 5.0/5.0 stars **Reviewed by:** sam I. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Very stable, high-quality proxy pools — Their residential and mobile networks are known for consistent uptime and good success rates, even for challenging targets. **What do you dislike about Decodo (formerly Smartproxy)?** Pricing can climb quickly for heavy usage — While their entry tiers are fair, large-scale operations may find costs add up faster than expected, especially with mobile or specialized endpoints. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** bans, CAPTCHAs, and geo-blocks — Many websites block or flag repeated requests from the same IP or from IPs known to belong to data centers. Decodo provides large pools of residential, mobile, and datacenter proxies, making traffic appear as if coming from real users. ### 16. Very great: Quick support, good service, IP as promised **Rating:** 5.0/5.0 stars **Reviewed by:** Tam T. | SEO website, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Very great, fast support, good service, IP addresses are almost as promised. **What do you dislike about Decodo (formerly Smartproxy)?** Currently, for myself and my company, we have no reason to rate decodo poorly. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** They resolved the proxy issue for me very well. ### 17. Good Quality Residential Proxies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Quality of Residential Proxies and Availability **What do you dislike about Decodo (formerly Smartproxy)?** More API methods to engage, more regions, provider-end parsing **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Access to high quality residential proxies ### 18. The best tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Decodo for a while now, and what really stands out is their technical support team. Every time I’ve reached out, the responses were fast, clear, and genuinely helpful !!! They’ve solved complex issues for me in minutes, including proxy setup troubleshooting and configuration guidance and most importantly even IP replacements when there was an issue with my current IP It’s rare to find such proactive and technically skilled support nowadays. Their platform itself is stable and easy to use, but the human support behind it is what makes Decodo a top-tier provider in my experience. **What do you dislike about Decodo (formerly Smartproxy)?** Because they're so popular sometimes some of their IPS might be blocked from various social media but nothing that can't be solved easy once you reach tech support **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me manage reliable residential and ISP proxies for tasks that require clean, undetected connections such as account management, geo-testing, and data collection. Their infrastructure is stable, IP reputation is excellent, and I rarely encounter blocks compared to other providers. ### 19. Malfunctioning Service and Unhelpful Refund Policy **Rating:** 0.0/5.0 stars **Reviewed by:** daye n. | Manage, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I don't like it, because decode is not responsible, as long as the money **What do you dislike about Decodo (formerly Smartproxy)?** I find the service of Decodo (formerly Smartproxy) highly unreliable as I could only use it for two days before it malfunctioned completely. The lack of functionality prevented me from using their product, and even after contacting their support, they couldn’t resolve the issue. Additionally, I am extremely dissatisfied with their no refund policy, as I have been unable to secure a refund despite the services not working as promised. This makes me feel like the service is a fraud. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** No responsibility, poor products, poor service attitude ### 20. Reliable proxy solution with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Руслан . | Laravel Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I really appreciate the stability of the service and the wide range of available proxies. The dashboard is intuitive, easy to navigate, and makes setup very simple even for complex use cases. Their customer support is also highly responsive, always ready to provide clear guidance whenever I have a question. Overall, the combination of usability, speed, and reliability makes it a top choice. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly, there is very little to dislike. Sometimes the pricing can feel a bit on the higher side for small projects, but the quality of the proxies and the level of support justify the cost. It would also be nice to see more flexible short-term plans for testing purposes, though this is a minor issue compared to the overall value. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me overcome restrictions related to IP blocking, geo-targeting, and scaling automation tasks. By providing a wide range of stable residential and datacenter proxies, it allows me to collect accurate data, test applications from different locations, and manage multiple accounts without interruptions. This has saved me a lot of time, increased efficiency in my daily work, and given me the confidence that my operations are secure and reliable. ### 21. Great Customer Service and Good Pricing with Convenient Payment Methods **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Great customer service and the pricing is good too with convenient payment methods. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing that I can mention for now. But of course, if prices can be reduced further, I will be glad. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use Decodo's IPs for my youtube channels and it works great for me. ### 22. Affordable Residential Proxies with Excellent Stability **Rating:** 5.0/5.0 stars **Reviewed by:** Kuro L. | Senior QA Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I love the residential proxies of Decodo — they’re cheaper than other platforms I’ve used. Despite that, the connection quality is very good and stable. I connected from a cloud machine in Singapore to proxies in Vietnam, and the experience was very smooth. Another thing is the X Browser tool — it helps me access some pages that have a slow connection in Vietnam. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes I was unable to access the Dashboard page, and I am not sure what caused the issue. The page would keep loading, but after a day it returned to normal. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use residential proxies to solve a customer issue that requires the end user not to be on the same IP address. ### 23. User-Friendly, Intuitive Design with Easy Adspower Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Its very user friendly and Intuitive designed, easy to integrate with Adspower **What do you dislike about Decodo (formerly Smartproxy)?** The Chrome Add-on is not perfect for rotating residential. For static it works perfect. I use Adspower now and the rotating is smoothless **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Use it for private matters / Gaming (MMORPG) ### 24. Best Prices and Reliable 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** They have the best prices, and nice support 24/7. **What do you dislike about Decodo (formerly Smartproxy)?** The proxy package sometimes limits me a bit when I just want to increase a few of them. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I needed several cheap and fast proxies. ### 25. Excellent Customer Support and a Wide Range of Helpful Products **Rating:** 5.0/5.0 stars **Reviewed by:** Kent G. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Excellent customer support, prompt responses and creative solution finding! A wide variety of helpful products to match your needs **What do you dislike about Decodo (formerly Smartproxy)?** Can't think of any major dislikes. Some of the initial product descriptions are a little confusing so hard to know what you should use but CS helps you through it **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Filling data gaps on product availability. ### 26. Fast, Reliable Performance That Rarely Lets Me Down **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I love how fast it is compared to others, and it rarely leaves me hanging. It feels reliable when I need it. **What do you dislike about Decodo (formerly Smartproxy)?** I don’t like having to buy a lot of IPs to use, only to find out later that some of them aren’t allowed for my work. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It solves my location issue and lets me work remotely while I’m travelling. ### 27. Promising Resi Proxy Service That Looks Useful So Far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Too early to tell, but seems to be a useful resi proxy service **What do you dislike about Decodo (formerly Smartproxy)?** it can't do DNS routing, which reduces the use case for it **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** we needed to test access to specific urls from specific geos to see if the site is accessible or if the url has been hijacked ### 28. Easy Setup, Affordable Proxies, and Strong Proxy Health **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad M. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Easy to set up, the proxies are cheap and have good proxy health. **What do you dislike about Decodo (formerly Smartproxy)?** They really should have a withdrawl option **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It helps me run multiple gologin profile with ease ### 29. amazing and easy to use UI **Rating:** 5.0/5.0 stars **Reviewed by:** shreeyansh n. | Freelancer and advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I LOVE THE CUSTOMIZABILITY AND AMAZING CONSUTOMER SUPPORT AND THE PRODUCTS THAT THEY ARE OFFERING, CURRENTLY I AM USING THE residential ips and they have worked wonder for me so far and even when i am a bit confused about something their customer support is so fast and responsive and they are always their to help you **What do you dislike about Decodo (formerly Smartproxy)?** as of now there is nothing that i dislike and i think it will always be the first priority for me **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** decodo ip's that i have bought enable me to open mulltip-le instances at the same time and trust me when i say this it solves the problem completely and it has helped me a lot in saving time and increasing my efficiency. ### 30. Reliable and flexible mobile proxy service **Rating:** 5.0/5.0 stars **Reviewed by:** Khaled M. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I really like the speed and stability of Decodo’s mobile proxies. The connection works smoothly without interruptions, and the Pay-as-you-go option is perfect for testing or small-scale campaigns. It’s easy to manage IP rotation and monitor usage from the dashboard. **What do you dislike about Decodo (formerly Smartproxy)?** There’s nothing major to dislike, but it would be great if there were more Pay-as-you-go packages or an easier way to automate IP rotation. Overall, everything works very well and is worth the price. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me manage multiple IPs easily without getting blocked. The rotating mobile proxies give me better anonymity and more stable performance for my online campaigns. It also saves me a lot of time since I can control everything from one dashboard. ### 31. Stable and reliable residential proxy, suitable for large-scale data collection scenarios. **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar L. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The residential proxy pool is large and has a high success rate, making it very convenient to connect with Python requests/Scrapy. The backend usage statistics are clear, and customer service response is relatively quick. Overall, its stability and cost-effectiveness perform well among similar products. **What do you dislike about Decodo (formerly Smartproxy)?** The pricing for the medium traffic tier could be more flexible. Some target sites block certain IP ranges quickly, requiring more frequent rotation. It would be desirable to offer more granular geographic location filtering. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Mainly used for e-commerce price monitoring and competitor data collection. Previously, other proxies were often blocked, but now data can be continuously and stably scraped, significantly reducing manual intervention and data gaps, and greatly improving the timeliness and completeness of reports. ### 32. Blazing Fast Proxy with Hassle-Free Browsing **Rating:** 5.0/5.0 stars **Reviewed by:** Peace S. | Principal Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I appreciate how fast the proxy is, and I also like that I don't have to deal with captchas the way I do when using my VPN. **What do you dislike about Decodo (formerly Smartproxy)?** When I first started using proxies, I was unfamiliar with how they worked and didn't come across any tutorials right away. However, I eventually found helpful guides on the Decodo Knowledge Hub. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows me to access websites using secure residential IPs, so I don't have to worry about being flagged as a bot. ### 33. Great Quality, High-Speed Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** they provide great quality and high speed proxies **What do you dislike about Decodo (formerly Smartproxy)?** the dashboard for generating the proxies could use more formats, they dont give the one i use user:pass@host:port, so i need to use a formatter **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** helps me to keep my requests from being ratelimited on my tool ### 34. Best-in-Class Customer Support Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The customer support is the best—I’ve had a really positive experience with it. **What do you dislike about Decodo (formerly Smartproxy)?** The only thing that i didn't like about the decodo is when i add a new proxy the proxy ports are automatically reassigned a new port based on the alphabetical order **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** its make the proxy more reliable because of their support ### 35. Easy-to-Use, Reliable Proxies with Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Decodo’s intuitive dashboard and seamless setup experience make managing proxies incredibly easy, even for someone with limited technical experience. Their proxies are highly reliable, with excellent uptime, which has significantly reduced downtime in my workflow. Above all, their customer support is outstanding, responses are quick, knowledgeable, and genuinely helpful, making the experience smooth from start to finish. **What do you dislike about Decodo (formerly Smartproxy)?** The only drawback I've encountered is the pricing, which feels slightly higher compared to other providers. However, given the quality and reliability of service provided, it still feels justified. It would be great to have more affordable entry-level options or discounts for longer-term plans, but this minor inconvenience hasn't overshadowed the overall positive experience. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me overcome IP blocks and geo-restrictions that previously limited my ability to effectively scrape web data and manage social media accounts. By providing reliable, rotating IP addresses, Decodo significantly boosts productivity by preventing bans or downtime, ensuring continuous operations and efficient workflows. This directly improves my overall business performance and operational consistency. ### 36. Easy to Use and Works Straight Away—Decode Is Far Better **Rating:** 5.0/5.0 stars **Reviewed by:** Gilberto J. | Retail Manager & Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It is easy to use, I have tried two others company, and Decode is far much better, it works straight away. **What do you dislike about Decodo (formerly Smartproxy)?** I still can’t find anything I dislike. It is very good **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Getting data from the Internet can be tough, so having an proxy provider makes it easier, and avoid bloks. ### 37. Great Experience Using Decodo’s Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Usama Z. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Decodo’s proxies for the USA, and I’m genuinely impressed with their performance. The connection is fast and stable which makes my work so much smoother. Also the Plateform is easy to use. **What do you dislike about Decodo (formerly Smartproxy)?** The price is slightly on the higher side, but it’s totally worth it for the speed and stability you get. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me access geo-restricted content and gather data from US-based sources without any issues. The proxies are fast and reliable, which saves me time and ensures smooth performance for my projects. It’s made managing location-specific tasks much easier and more efficient. ### 38. High-Quality Scraping Tool with Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like the scraping tool and the pricing. It allows me to scrape almost all vendors, which is exactly what I need. **What do you dislike about Decodo (formerly Smartproxy)?** A bit pricier than competitors, but quality is worth it **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Scrapes all vendors for my deals platform since I'm not an affiliate yet ### 39. Neat, Clean, Professional Proxies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It's proxies are neat, clean and professional **What do you dislike about Decodo (formerly Smartproxy)?** It provide residential IPs, but sticky option is only for 24 hours, it should be for 7 days please **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me using different profiles in a single platform, Thank You ### 40. Best service and quality proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** They are having a well design and easy to use UI to take care of your whole proxy operations. The best part is that you can have many of this proxies options on Pay as you Go so you don't need to paid a monthly subscription unnecessary. The mobile, residential and static residential are the services that we use for our marketing company. We are handling social media platforms for our clients and the quality of the proxies is good enough to avoid any banner conditions. The options to setup are many Socket5, 4, https, etc. We didn't find any issues on speed and also in connectivity persistency. SO we are very happy and we recommend this to our friends. I forgot to tell you that the prices are the best compared with their competition and we tested a lot of them before landing in this great services. Thanks **What do you dislike about Decodo (formerly Smartproxy)?** The support service is fast right on the spot with the chat service. Very professionals **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** we can handle our customers social platforms without any issue ### 41. Excellent Proxies with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Himal K. **Reviewed Date:** December 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I use Decodo for a variety of IP-related tasks such as monitoring my website from multiple locations and ranking it, checking ping, SEO, watching for rate-limited issues, and monitoring bugs and glitches across various locations using their proxies and APIs along with X Browser. I really like their customer support and proxy quality. The initial setup was very easy, especially since I'm knowledgeable about proxies and also got additional insights from their Discord Server. It really has all good combinations. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing to dislike. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me monitor websites, rank them, check pings, and handle SEO tasks effectively. It automates competitor monetization analysis and bypasses Captchas with quality proxies. Their APIs and X Browser help identify bugs across locations. ### 42. Reliable, Fast, and Great for Scaling My Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Ian M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** What I like most about Decodo is how consistently reliable their proxies are, especially for large-scale scraping. The speed and uptime are solid, and the integration into my workflow was super smooth. I also appreciate the variety of endpoints and the flexibility it offers when I need to rotate IPs or scale up operations. Their recent rebrand didn’t affect service quality—in fact, it seems like they’ve doubled down on performance and support. **What do you dislike about Decodo (formerly Smartproxy)?** There’s honestly not much to complain about. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has helped me solve the constant blocks and rate limits I used to face when scraping websites for data. With their residential and ISP proxies, I can now run large-scale scraping operations without interruptions. It's also made it easier to manage outreach campaigns at scale without getting flagged. This has saved me a ton of time and allowed me to automate parts of my workflow more confidently. ### 43. Reliable and Easy-to-Use Proxy Service with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** FRANCISCO O. | engineer software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like how easy Decodo is to use and how reliable it feels. The dashboard is clear, everything loads fast, and the proxy setup doesn’t take much time. I also like that they keep adding features without making things complicated **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes the prices feel a bit high compared to other services, especially for smaller projects. Also, some tools or settings could use a bit more explanation for new users. But overall, it’s a solid service once you get used to it. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can manage multiple accounts or sessions without them getting flagged or locked out, because the service makes my traffic appear more “normal”. ### 44. Fast Stripe Funding & One-Click Proxy Setup, But Limited Proxy Stacking **Rating:** 3.5/5.0 stars **Reviewed by:** Bori O. | Co-host Airbnb/VRBO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Funding my account wallet with stripe is quite fast and easy. And I can easily buy and set up my proxys with a single click **What do you dislike about Decodo (formerly Smartproxy)?** You can’t stack some proxies, you have to buy a totally different stack **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Using proxies to manage multiple accounts across different timezones. I can easily delegate access to my team ### 45. Decodo’s Robust UI, Wide Proxy Geolocations, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo offers a robust user interface, a broad selection of proxy geolocations, and highly responsive customer support. Overall, it’s been easy to use and well supported. They are easy to use, implement and integrate into my workflows. I use them often. **What do you dislike about Decodo (formerly Smartproxy)?** Having to go through a very informal "application process" in order to be able to utilize UDP layer on SOCKS5 proxies. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Providing quality, clean and responsive proxies that are used and integrated into my regular development workflows. ### 46. Responsive Support, But Proxy IP Trust Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Andre M. | Safety Team Lead , Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Swift customer support that handled my issue in real time. The dashboard is pretty clear & straightforward to use. **What do you dislike about Decodo (formerly Smartproxy)?** Proxy IP's had low trust score on IPQS & Scammalytics **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I was looking for a dependable proxy service to operate several bots that continuously scrape information and deliver it to multiple clients. At first, I was dissatisfied because my NL proxies experienced an outage, which significantly affected my operations. Fortunately, support was able to resolve the problem, and after that, everything worked smoothly. ### 47. High-Quality Proxies That Rival the Best **Rating:** 4.0/5.0 stars **Reviewed by:** will a. | Sofware engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has almost everything brightdata has, I use it very often, the proxies are high quality (we avoid the intrusive captchas). They have speed (good connection) and there are plenty of proxies to choose from. Integration is easy. One very important good thing that they provide is that they don`t impose high level kyc for us to use all the features, like brightdata. The suppport is really good, its 24/7 and instant. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes, rarely, we have to rotate to high ports so that the request goes through. Some websites need to be unblocked **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo is providing high quality proxies to make viable the process of data extraction at scale. ### 48. Residential Proxies required for Reddit **Rating:** 4.5/5.0 stars **Reviewed by:** Sabina A. | Freelance SEO writer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The best part of using Decodo was its clean and easy-to-use interface and dashboard. Everything was straightforward to understand. I was able to quickly pull the proxies I needed with a few clicks and then check them with the Proxy Checker, which is a lifesaver. Also, whenever I needed help, the customer support staff through the chatbox were so patient and nice. I did not understand many technical issues, but they helped me understand and walked me through the whole process when I was setting up. **What do you dislike about Decodo (formerly Smartproxy)?** I can't really think of anything that I specifically dislike. I think it's a really easy-to-use platform, and anyone who is just starting to use proxies can benefit. I would just suggest that maybe there be an article with a step-by-step walkthrough of how to use the proxies in an anti-detect browser and how to put them in the proxy checker before using them. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It is helping me manage multiple accounts smoothly without any problem of IP detection. ### 49. Worst Support & Development Team **Rating:** 0.0/5.0 stars **Reviewed by:** Çağdaş D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Decodo (formerly Smartproxy)?** They answered support at least but that's all. **What do you dislike about Decodo (formerly Smartproxy)?** So basically Amazon has features section for each product. And decodo has an amazon integration which we wanted to use. But the problem is Decodo giving this "Features" list as an single text. I've wrote this to customer support that they should fix their scrapper and provide array instead of "string" because it is also an