---
title: DebtPayPro Reviews
meta_title: 'DebtPayPro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how DebtPayPro works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 12
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Financial Services
  url: https://www.g2.com/categories/financial-services
---

# DebtPayPro Reviews
**Vendor:** Debt Pay  
**Category:** [Financial Services CRM Software](https://www.g2.com/categories/financial-services-crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About DebtPayPro
A complete set of cloud based CRM tools and integrations to help financial service providers.




## DebtPayPro Reviews
  ### 1. Great support staff and set up teams!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley R. | Unemployed, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about DebtPayPro?**

Debt Pay Pro tech support was willing to think outside the box for me to complete automation previously not available for my industry. They worked endless hours with me creating special workflows, reports, emails, etc.

**What do you dislike about DebtPayPro?**

The price! They have a $1500 set up fee for minimal set up. Make sure you get your money's worth!

**What problems is DebtPayPro solving and how is that benefiting you?**

Solved marketing, collections, and processing of client files with ease after the build out was complete.

  ### 2. Simplistic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mayte R. | N/A, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about DebtPayPro?**

What I like about DebtPayPro is how simple it is to use. I like that you can add filters, and block off specific actions to avoid user errors whenever possible. I like that viewing tasks and creating triggers for functions is easy.

**What do you dislike about DebtPayPro?**

What I dislike about DebtPayPro is that tasks that were not completed could not be mass-rolled over to the next day. It would be even better if a feature automatically moved incomplete tasks over to the next business day to avoid tasks being abandoned.

**What problems is DebtPayPro solving and how is that benefiting you?**

IT allowed the company I worked for to assign tasks to representatives. It also allowed multiple access to customer service and up to attorneys to write notes to track actions and calls made.

  ### 3. Effective CRM tool for Investment Advisors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deepanshu D. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about DebtPayPro?**

DPP's functionality is incomparable to any other CRM software I've used in the past. It not only assists you in managing all of your leads, but it also assists you in generating and effectively closing additional loans.

**What do you dislike about DebtPayPro?**

I believe that the UX could be improved slightly and better customer support will make this best in the market.

**What problems is DebtPayPro solving and how is that benefiting you?**

It has aided me in managing my clients' leads and direct marketing campaigns. There product clix sign has assisted me in obtaining eSign from them alone rather than using any other programme to manage electronic agreements.

  ### 4. Wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathryn M. | Travel Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2022

**What do you like best about DebtPayPro?**

DebtPay Pro is an incredible tool to help any business provide the perfect solution for their debt! They can even help with the consolidation of student loans, which is a huge percent of many people's debt!

**What do you dislike about DebtPayPro?**

I haven't found anything about DebtPay Pro that I disliked! They are amazing all the way around, and have helped my customers tremendously! I trust them completely!

**Recommendations to others considering DebtPayPro:**

I definitely recommend them! Incredible!

**What problems is DebtPayPro solving and how is that benefiting you?**

My customers have confided in me about their debt, and it's absolutely amazing to be able to help them manage and consolidate their debt into a number that they can manage and pay off!

  ### 5. a wonderful CRM for financial products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about DebtPayPro?**

a software that has saved me from many problems

**What do you dislike about DebtPayPro?**

solve the concrete problems in a highly professional context

**Recommendations to others considering DebtPayPro:**

I wouldn't know

**What problems is DebtPayPro solving and how is that benefiting you?**

accounts and balances

  ### 6. Great CRM for DS industry

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2021

**What do you like best about DebtPayPro?**

Debt Pay Pro is an intuitive software for use in Debt Settlement Industry. It is feature rich and makes processes easy.

**What do you dislike about DebtPayPro?**

Debt Pay Pro, like others, have costs that can add up quickly with multiple users.

**Recommendations to others considering DebtPayPro:**

Use their robust API to automate processes and data entry.

**What problems is DebtPayPro solving and how is that benefiting you?**

We use Debt Pay Pro as the platform to set up payments for consumers, track conversations and communicate with the back end.

  ### 7. Friendly user interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about DebtPayPro?**

Very simple and adequate to operate when dealing with a lot of data entry.

**What do you dislike about DebtPayPro?**

It can be a lot of steps to operate successfully. Maybe shorten some of the steps to complete a task would be beneficial.

**What problems is DebtPayPro solving and how is that benefiting you?**

Managing financial advice to clients, having them aware of all their options.

  ### 8. Endless capability.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan R. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about DebtPayPro?**

DebtPayPro has saved me hundreds of hours of time doing task manually.  It is extremely easy to set up and I’m constantly learning something new I can implement within the the support page.  I’m always adding new features or automating one piece of our business or another.

**What do you dislike about DebtPayPro?**

I don’t like that when I try to create a pdf form it will distort my pdf as images and certain fonts or layouts aren’t recognizable.  This means I have to manually create a separate form to use within debtpaypro and that certain documents I would love to automate tasks on I am unable to.

**What problems is DebtPayPro solving and how is that benefiting you?**

We have automated every portion of our follow up and marketing with debtpaypro.  I love that are billing and merchant account are able to be integrated.  

  ### 9. Terrible Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2019

**What do you like best about DebtPayPro?**

Their CRM works when they help you to set it up correctly.

**What do you dislike about DebtPayPro?**

They have terrible Customer Service and always tell the client to contact the phone service company to help set it up. When there is a bug on their interface, they make it extremely difficult to find out after many hours of testing with the phone service company. They should be testing these features themselves and trying to resolve the issues with the client.

**What problems is DebtPayPro solving and how is that benefiting you?**

Integration with other phone system companies. There are not benefits other than that their product works when it's properly setup. However, because they have a history of not helping clients when they need too, I believe we will take our business elsewhere.

  ### 10. Using Debt Pay Pro for Debt Settlement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2019

**What do you like best about DebtPayPro?**

I like the fact that the CRM and quoting system are integrated. Also the ability to text or email directly from the software for authorization is huge. 

**What do you dislike about DebtPayPro?**

I don't like the limits DPP puts on certain things like pricing areas of operation and sometimes slow to troubleshoot

**What problems is DebtPayPro solving and how is that benefiting you?**

DPP has allowed us to manage clients and induce sales in the field realtime at people's doorstep. It's all contained in one platform and makes it easy to close deals

  ### 11. Debt Pay Pro - Great if built correctly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about DebtPayPro?**

As with any CRM you get what you put in. If you have a flow for your clients Debt Pay Pro is full of bells and whistles to help that flow along. The basic DPP is limited as far as stages and status, and if you work in a service industry you know you need to show work that is done on each file to bill the client. They offer email marketing and campaigns, as well as task that can be automatically set up. Each note that is entered can be marked with another user name and an email will go to them to let them know a note has been added that they need to pay attention to.

**What do you dislike about DebtPayPro?**

I do not like the minimal set up for stages and statuses, it doe not show much work being done without proper notes and most reps do not leave proper notes. Once we redid that part of the software, we loved it!

**What problems is DebtPayPro solving and how is that benefiting you?**

I solved the need for email marketing and outside text and voice messages. I also no longer have to pay for  Docusign as Debt Pay Pro has a built in e-signature product called clix sign. 

  ### 12. Easy Functionality

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about DebtPayPro?**

It  is easy to use to collect payment and keep track of debts owed to the company for those who were placed on a payment arrangement. 

**What do you dislike about DebtPayPro?**

The payment arrangement feature was tricky at first to set up.  Sometimes it would charge clients in the same day of set up when a payment was only needed for the date following the set up date. Once you get the hang of it its not too bad, just have to be extra careful so customers are not charged incorrectly.  

**What problems is DebtPayPro solving and how is that benefiting you?**

Debt collections and payment plans for contractual agreements made.


## DebtPayPro Discussions
  - [What is DebtPayPro used for?](https://www.g2.com/discussions/what-is-debtpaypro-used-for) - 1 comment

- [View DebtPayPro pricing details and edition comparison](https://www.g2.com/products/debtpaypro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+13%3A59%3A47+-0500&secure%5Bsession_id%5D=b13a35b3-e22b-407d-b4d9-bd3bc7dd4a1e&secure%5Btoken%5D=890ddf55276b7fa76519dcc6ea88aceb05e6acea395d443629903da3ad7e5fbe&format=llm_user)

## DebtPayPro Features
**Content**
- Automation

**Platform Additional Functionality**
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
- Messaging

**Platform Reporting and Analytics**
- Reporting
- Forecasting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics

**Marketing Automation**
- Campaign Management
- Lead Management
- Marketing Analytics

**Sales Force Automation**
- Pipeline Management
- Task Management
- Product and Price List Management
- Quote and Order Management
- Contract Management

**Agentic AI - Financial Services CRM**
- Decision Making

## Top DebtPayPro Alternatives
  - [Maximizer](https://www.g2.com/products/maximizer/reviews) - 4.0/5.0 (643 reviews)
  - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) - 4.3/5.0 (265 reviews)
  - [Agentforce Financial Services (formerly Salesforce Financial Services Cloud)](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews) - 4.3/5.0 (221 reviews)

