DebtPayPro

By Debt Pay

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4.5 out of 5 stars

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DebtPayPro Reviews (12)

Reviews

DebtPayPro Reviews (12)

4.5
12 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and effective automation capabilities, which streamline their workflow and save time. Many appreciate the integration of CRM and quoting systems, making communication seamless. However, some users note that the customer support could be improved, particularly during setup.
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Haley R.
HR
Unemployed
Small-Business (50 or fewer emp.)
"Great support staff and set up teams!"
What do you like best about DebtPayPro?

Debt Pay Pro tech support was willing to think outside the box for me to complete automation previously not available for my industry. They worked endless hours with me creating special workflows, reports, emails, etc. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

The price! They have a $1500 set up fee for minimal set up. Make sure you get your money's worth! Review collected by and hosted on G2.com.

Mayte R.
MR
N/A
Mid-Market (51-1000 emp.)
"Simplistic"
What do you like best about DebtPayPro?

What I like about DebtPayPro is how simple it is to use. I like that you can add filters, and block off specific actions to avoid user errors whenever possible. I like that viewing tasks and creating triggers for functions is easy. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

What I dislike about DebtPayPro is that tasks that were not completed could not be mass-rolled over to the next day. It would be even better if a feature automatically moved incomplete tasks over to the next business day to avoid tasks being abandoned. Review collected by and hosted on G2.com.

Deepanshu D.
DD
Software Engineer
Small-Business (50 or fewer emp.)
"Effective CRM tool for Investment Advisors"
What do you like best about DebtPayPro?

DPP's functionality is incomparable to any other CRM software I've used in the past. It not only assists you in managing all of your leads, but it also assists you in generating and effectively closing additional loans. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

I believe that the UX could be improved slightly and better customer support will make this best in the market. Review collected by and hosted on G2.com.

Kathryn M.
KM
Travel Agent
Small-Business (50 or fewer emp.)
"Wonderful!"
What do you like best about DebtPayPro?

DebtPay Pro is an incredible tool to help any business provide the perfect solution for their debt! They can even help with the consolidation of student loans, which is a huge percent of many people's debt! Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

I haven't found anything about DebtPay Pro that I disliked! They are amazing all the way around, and have helped my customers tremendously! I trust them completely! Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Small-Business (50 or fewer emp.)
"a wonderful CRM for financial products"
What do you like best about DebtPayPro?

a software that has saved me from many problems Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

solve the concrete problems in a highly professional context Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Great CRM for DS industry"
What do you like best about DebtPayPro?

Debt Pay Pro is an intuitive software for use in Debt Settlement Industry. It is feature rich and makes processes easy. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

Debt Pay Pro, like others, have costs that can add up quickly with multiple users. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Friendly user interaction"
What do you like best about DebtPayPro?

Very simple and adequate to operate when dealing with a lot of data entry. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

It can be a lot of steps to operate successfully. Maybe shorten some of the steps to complete a task would be beneficial. Review collected by and hosted on G2.com.

BR
President
Small-Business (50 or fewer emp.)
"Endless capability."
What do you like best about DebtPayPro?

DebtPayPro has saved me hundreds of hours of time doing task manually. It is extremely easy to set up and I’m constantly learning something new I can implement within the the support page. I’m always adding new features or automating one piece of our business or another. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

I don’t like that when I try to create a pdf form it will distort my pdf as images and certain fonts or layouts aren’t recognizable. This means I have to manually create a separate form to use within debtpaypro and that certain documents I would love to automate tasks on I am unable to. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Terrible Customer Service"
What do you like best about DebtPayPro?

Their CRM works when they help you to set it up correctly. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

They have terrible Customer Service and always tell the client to contact the phone service company to help set it up. When there is a bug on their interface, they make it extremely difficult to find out after many hours of testing with the phone service company. They should be testing these features themselves and trying to resolve the issues with the client. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Using Debt Pay Pro for Debt Settlement"
What do you like best about DebtPayPro?

I like the fact that the CRM and quoting system are integrated. Also the ability to text or email directly from the software for authorization is huge. Review collected by and hosted on G2.com.

What do you dislike about DebtPayPro?

I don't like the limits DPP puts on certain things like pricing areas of operation and sometimes slow to troubleshoot Review collected by and hosted on G2.com.

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DebtPayPro