DealerPeak CRM Center Reviews & Product Details

DealerPeak CRM Center Overview

What is DealerPeak CRM Center?

DealerPeak CRM Center provides, real-time CRM process monitoring, inventory integration, automated follow up, user permissions, multi-location dealer group architecture, and more.

DealerPeak CRM Center Details
Product Description

DealerPeak CRM Center provides, real-time CRM process monitoring, inventory integration, automated follow up, user permissions, multi-location dealer group architecture, and more.


Seller Details
Seller
DealerPeak
Company Website
Year Founded
1999
Twitter
@DealerPeak
237 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Overview Provided by:
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DealerPeak CRM Center Reviews

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Easy to use, doesn’t take much training to get the jist of it Review collected by and hosted on G2.com.

What do you dislike?

There are some minor issues in inserting cars in emails and sometimes the email is jumbled to customers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Listen to small issues Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Much more organized and easier to stay on top Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The information is there... that's the only plus Review collected by and hosted on G2.com.

What do you dislike?

There are way too many tabs to sift through to find 1 answer about a customer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Nothing much. I strongly dislike it. Review collected by and hosted on G2.com.

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Automotive Sales Consultant
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I enjoy that this CRM tool keeps customers organized so that I can be reminded to reach out to ones that may have otherwise been neglected. Being able to look at inventory through the software is also amazing. It shows a lot of great data, including age of inventory. This helps me improve profits, which is always good. Review collected by and hosted on G2.com.

What do you dislike?

It took me a while to learn this tool. It is the first program of the kind that I have used, so I am not sure how it compares to others. The interface seems dated, but it still does what I need it to, so that is fine. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask for somebody with experience for a tutorial on how to use the software. Once I asked tips from a coworker who has used it for a while, it really helped me out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to go back through my customers and look at the ones that need more attention. I love that I can see if they have been able to read e-mails. In trying to reach customers that don't typically like to be bombarded by a salesperson, this helps see whether or not they are still engaged. Review collected by and hosted on G2.com.

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Business Development
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like most that the program is so user friendly and the support staff never let me down Review collected by and hosted on G2.com.

What do you dislike?

Not to many dislikes, if anything I would say that better education on the benefits of using it over other programs was never something that was sold to me. It became a program only the BDC and Internet used rather then the entire staff. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

get all the staff on board with switching to this product and it will be a much more loved and easy to use program offering all the same benefits. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it was mainly used as the CRM and follow up platform. Transfering over from CDK to this program was becoming more of a head ache then previously imagined which is why we in the past did not move forward with dealerpeak Review collected by and hosted on G2.com.

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