The G2 on Daxko Operations

Daxko Operations Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Daxko Operations, enhancing membership management with convenient and efficient features. (23 mentions)

Users value the navigation ease in Daxko Operations, enabling quick access to member information effectively. (9 mentions)

Users appreciate the quick and responsive customer support of Daxko Operations, enhancing their overall experience with the platform. (8 mentions)

Users find Daxko Operations to be intuitive and user-friendly, enhancing their overall administrative efficiency and decision-making. (8 mentions)

Users appreciate the robust functionality of Daxko Operations for efficient membership management and program oversight. (7 mentions)

Users find the self-explanatory and easy-to-navigate interface of Daxko Operations beneficial for efficient usage. (2 mentions)

Users find Daxko Operations not user-friendly, struggling with navigation, customization, and mobile optimization issues. (6 mentions)

Users struggle with technical issues in Daxko Operations, encountering navigation challenges and frustrating coding errors. (6 mentions)

Users find some missing features in Daxko Operations, leading to requests for updates to enhance functionality. (5 mentions)

Users find accounting limitations in Daxko Operations, particularly with tracking attendance and reporting features. (3 mentions)

Users often find Daxko Operations' clunky interface challenging, affecting navigation and overall usability for various functions. (3 mentions)

Users find the constant changes and updates frustrating, complicating the donation management process despite its usability. (3 mentions)

Users find Daxko Operations suffers from slow performance, with frequent updates that disrupt their workflow and familiarity. (2 mentions)

Top Pros or Advantages of Daxko Operations

1. Ease of Use

Users value the ease of use in Daxko Operations, enhancing membership management with convenient and efficient features.

See 23 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about Daxko Operations?

The aesthetic and how user friendly it is

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Centralized Customer Info & Innovation, But Slow Support Response"

What do you like about Daxko Operations?

Having all customer information centralized in one place is very convenient. I appreciate that there is a continuous effort to improve and innovate so

2. Navigation Ease

Users value the navigation ease in Daxko Operations, enabling quick access to member information effectively.

See 9 mentions

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Reginald B.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use/navigate. Intuitive layout and scheme"

What do you like about Daxko Operations?

Convenient ways to get to member information as options to navigate are available in many areas of the program. This allows end users to avoid backing

Jason C.

Mid-Market (51-1000 emp.)

3.5/5

"Clean UI but clunky navigation"

What do you like about Daxko Operations?

Easy to navigate, useful reporting tools

3. Customer Support

Users appreciate the quick and responsive customer support of Daxko Operations, enhancing their overall experience with the platform.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Recent experience has been much better because processes and bugs are actually improving."

What do you like about Daxko Operations?

Quick customer support. Answers via email are prompt.

Chris E.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful"

What do you like about Daxko Operations?

Daxko Operations makes managing memberships, billing, and facility operations incredibly efficient. The platform is intuitive and integrates well with

4. Intuitive

Users find Daxko Operations to be intuitive and user-friendly, enhancing their overall administrative efficiency and decision-making.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Daxko Operations"

What do you like about Daxko Operations?

The global and custom reports options are good resources. The childcare and program creations are straightforward. Most of the membership tab is easy

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about Daxko Operations?

The aesthetic and how user friendly it is

5. Functionality

Users appreciate the robust functionality of Daxko Operations for efficient membership management and program oversight.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Daxko Operations"

What do you like about Daxko Operations?

The global and custom reports options are good resources. The childcare and program creations are straightforward. Most of the membership tab is easy

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Daxko Operations works well for a majority of our use cases; it has limitations as any system does."

What do you like about Daxko Operations?

Daxko Operations works very well for membership management. We use it daily to enter membership information and take attendance for our programs. Our

6. User Interface

Users find the self-explanatory and easy-to-navigate interface of Daxko Operations beneficial for efficient usage.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Daxko Operations works well for a majority of our use cases; it has limitations as any system does."

What do you like about Daxko Operations?

Daxko Operations works very well for membership management. We use it daily to enter membership information and take attendance for our programs. Our

Phil M.

Mid-Market (51-1000 emp.)

5.0/5

"10/10"

What do you like about Daxko Operations?

What I like best about Daxko Operations is its user-friendly interface and robust features that streamline management for health and wellness organiza

Top Cons or Disadvantages of Daxko Operations

1. Not User-Friendly

Users find Daxko Operations not user-friendly, struggling with navigation, customization, and mobile optimization issues.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Recent experience has been much better because processes and bugs are actually improving."

What do you dislike about Daxko Operations?

There has got to be more user friendly ways to find reports and data.

Aaron G.

Mid-Market (51-1000 emp.)

2.0/5

"Not my fave!"

What do you dislike about Daxko Operations?

Most everything else! The articles they produce are hard to find and even harder to utilize. They do not allow much customization making the program a

2. Technical Issues

Users struggle with technical issues in Daxko Operations, encountering navigation challenges and frustrating coding errors.

See 6 mentions

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Kelly R.

Mid-Market (51-1000 emp.)

4.0/5

"Great customer service to aid in questions."

What do you dislike about Daxko Operations?

The interface for our members is difficult and not easy to navigate with just one touch. The coding errors, which have taken a great deal of time to f

Logan I.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to navigate Daxko Operations and get what you need done with no problems."

What do you dislike about Daxko Operations?

If you enter a future date for a program, it won't pop up for a while. If you need to make changes, it is faster to create a new program and delete th

3. Missing Features

Users find some missing features in Daxko Operations, leading to requests for updates to enhance functionality.

See 5 mentions

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J Andrew M.

Mid-Market (51-1000 emp.)

4.0/5

"Daxko Operations does a nice job for our YMCA for managing membership and programs."

What do you dislike about Daxko Operations?

The fundraising components are needing some refinments, but it is workable for our Ys needs.

Tracy F.

Mid-Market (51-1000 emp.)

4.5/5

"Great service, needs to updates"

What do you dislike about Daxko Operations?

Daxko needs to be able to update the memberships when the person ages up into the next membership type. for example, when a youth turns 19, it would

4. Accounting Limitations

Users find accounting limitations in Daxko Operations, particularly with tracking attendance and reporting features.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Daxko Operations works well for a majority of our use cases; it has limitations as any system does."

What do you dislike about Daxko Operations?

Daxko Operations has limitations when it comes to tracking activity attendance. The reporting features are also somewhat limited, in comparison to oth

Brenda G.

Small-Business (50 or fewer emp.)

4.5/5

"Once I learned how it works, its a nice program."

What do you dislike about Daxko Operations?

I wished there was a way to apply a credit to a scheduled payment to be paid in the future. Also I would like for Daxko to have help button instead of

5. Clunky Interface

Users often find Daxko Operations' clunky interface challenging, affecting navigation and overall usability for various functions.

See 3 mentions

See Related User Reviews

Kelly R.

Mid-Market (51-1000 emp.)

4.0/5

"Great customer service to aid in questions."

What do you dislike about Daxko Operations?

The interface for our members is difficult and not easy to navigate with just one touch. The coding errors, which have taken a great deal of time to f

Aaron G.

Mid-Market (51-1000 emp.)

2.0/5

"Not my fave!"

What do you dislike about Daxko Operations?

Most everything else! The articles they produce are hard to find and even harder to utilize. They do not allow much customization making the program a

6. Donation Management

Users find the constant changes and updates frustrating, complicating the donation management process despite its usability.

See 3 mentions

See Related User Reviews

J Andrew M.

Mid-Market (51-1000 emp.)

4.0/5

"Daxko Operations does a nice job for our YMCA for managing membership and programs."

What do you dislike about Daxko Operations?

The fundraising components are needing some refinments, but it is workable for our Ys needs.

Ashley P.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Building Donor Relationships and Staying Organized"

What do you dislike about Daxko Operations?

Having to type the last name first when searching for a donor

7. Slow Performance

Users find Daxko Operations suffers from slow performance, with frequent updates that disrupt their workflow and familiarity.

See 2 mentions

See Related User Reviews

Chris E.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful"

What do you dislike about Daxko Operations?

While Daxko Operations is powerful, some of its features could use modernization. The interface can feel dated at times, and navigating between module

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Works Great"

What do you dislike about Daxko Operations?

Operations can be slow at times when trying to look people up in the system.

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Verified User in Program Development

Small-Business (50 or fewer emp.)

11/17/2019

"Daxko Operations for YMCA"

2.5/5

What do you like best about Daxko Operations?

Reports and search features and adding new members and registering members for programs Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Often can be not user friendly. Can't delete old profiles. Can only merge. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

10/17/2019

"Great product!!"

5/5

What do you like best about Daxko Operations?

I enjoy the versatility of daxko. We utilize it for programs and for our membership department and it has been a huge game changer for our association. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Creating programs have shown its own unique challenges, including some issues with creating rosters, contact sheets and modifying existing programs. Review collected by and hosted on G2.com.

Emma C.

Aquatics Coordinator

Mid-Market (51-1000 emp.)

1/31/2019

"Dakko Operations makes programming easy"

5/5

What do you like best about Daxko Operations?

I love that it is so easy to create programs and keep track of clients and their individual information and transactions. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Sometimes it can be a long process to create programs which can be very frustrating, some things seem a bit out of place but with a little bit of playing around it can be figured out. Review collected by and hosted on G2.com.

Lindsey M.

Membership Director

Mid-Market (51-1000 emp.)

6/17/2019

"Daxko Engage @ The Y"

3.5/5

What do you like best about Daxko Operations?

Daxko Engage was a great tool to help ramp up our staff and membership engagement. With engagement up, retention starting moving up as well. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

There are often some technical difficulties with Daxko Engage: a lag in the system, issues with creating automated emails, and failure to update membership information timely. Review collected by and hosted on G2.com.

Jeremy C.

Accountant

Mid-Market (51-1000 emp.)

4/13/2019

"Easy accounting"

5/5

What do you like best about Daxko Operations?

Daxko Accounting is convenient and easy to use. With it, you can make reports that you can easily export to Excel or in PDF format. There is an opportunity to consolidate information after receiving the results, and it was incredibly nice to be able to determine the departments on which the budget is spent, we corrected and saved time and money. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

As expected, we could not find any minuses.Daxko Accounting copes well with creating reports and exporting them. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/9/2019

"Daxko doesn't improve the product year to year - they develop optional add-ons and try to upsell"

1.5/5

What do you like best about Daxko Operations?

Daxko does a wide range of things - but none of them well Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Daxko does a wide range of things - but none of them well. Terrible for fundraising. Building programs is a nightmare. Review collected by and hosted on G2.com.

Recommendations to others considering Daxko Operations:

There was a time when FDaxko was cutting edge, but I think that time is over because they've simply stopped innovating and do not listen to customers. Their add-ons, like Engage, should just come with the product. Review collected by and hosted on G2.com.

What problems is Daxko Operations solving and how is that benefiting you?

Registration Review collected by and hosted on G2.com.

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

4/23/2019

"Daxko Operations "

4.5/5

What do you like best about Daxko Operations?

Very user friendly! Can take time to getting used to, but once you figure it out is is very self explanatory and quick for a fast paced work environment Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Some days it can be very slow, as it can shut down and you are not able to use it. Review collected by and hosted on G2.com.

Korah W.

Member Services Representative-Lead

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/24/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great potential, but reality of use...."

1.5/5

What do you like best about Daxko Operations?

The home screen allows you to see all the individuals who have recently checked in. It shows if the member is using the facility on a low/moderate/high level and if they are donors, etc. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

The notes/comments don't link to operations. Not user friendly for one screen computers. Review collected by and hosted on G2.com.

Recommendations to others considering Daxko Operations:

Ensure you run through what staff or employees will be utilizing this tool to see if it will make the most sense for that department to have this. It can be a great tool, but only if you use it for what it's made for. There should be a way to link to operations because it would help those companies that use both in different departments. Review collected by and hosted on G2.com.

What problems is Daxko Operations solving and how is that benefiting you?

None really. Our company is having the wrong department focus on utilizing this tool instead of the department it would make sense to use. Review collected by and hosted on G2.com.

Lauren H.

Memebership

Enterprise (> 1000 emp.)

12/11/2018

"Easy to figure out"

4.5/5

What do you like best about Daxko Operations?

What I like best is that it is easy to operate and get the hang of. I hardly ever have issues figuring out how to do something. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

What I dislike the most is having to deal with setting and resetting my password So often.That is my only dislike Review collected by and hosted on G2.com.