--- title: Datatrac Web Reviews meta_title: 'Datatrac Web Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Datatrac Web works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 17 scale: '5' date_modified: '2026-05-05' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Datatrac Web Reviews **Vendor:** Datatrac **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.3/5.0 **Total Reviews:** 17 ## About Datatrac Web Datatrac allows you to manage your courier or trucking business through a web-based interface to help you manage revenue and invoicing for your courier business. ## Datatrac Web Reviews ### 1. Data deliver for supply chain using DATARAC **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham G. | CONSULTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Datatrac Web?** Datatrac Web is a software platform that provides data management and analysis services for the transportation industry. It offers tools that allow users to track and analyze freight rates, carrier performance, and market trends. Datatrac Web is commonly used by shippers, carriers, and logistics providers to manage their shipping operations more efficiently and make better-informed business decisions **What do you dislike about Datatrac Web?** Datatrac Web may not have complete data coverage of all shipping lanes, carriers, or modes of transportation, which can limit its usefulness for some businesses. Datatrac Web can experience technical issues or glitches that may impact its performance or reliability. **What problems is Datatrac Web solving and how is that benefiting you?** Users may become too dependent on Datatrac Web and overlook critical thinking or decision-making. ### 2. Comprehensive order tracking tool!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Pranav B. | Senior Product Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Datatrac Web?** The ease of scalability is great! Be it small or big setup you have a use case here.. The ease of scalability is great! Be it small or big setup you have a use case here.. **What do you dislike about Datatrac Web?** UI UX could be better. Too many inconsistencies to the trained eye UI UX could be better. Too many inconsistencies to the trained eye UI UX could be better. Too many inconsistencies to the trained eye UI UX could be better. Too many inconsistencies to the trained eye **What problems is Datatrac Web solving and how is that benefiting you?** Single source of truth for sparse sources of data.Single source of truth for sparse sources of data. Single source of truth for sparse sources of data.Single source of truth for sparse sources of data. ### 3. Scale and optimize your business efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Ruby G. | Assistant Manager-Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Datatrac Web?** Datatrac web lets you monitor your data and get real-time alerts on critical events. It has an easy-to-use interface that makes it easy for beginners to understand. You can set up notifications for important occasions like spikes in sales, system crashes or anything else that you find essential. **What do you dislike about Datatrac Web?** It is a little complicated to use for a non-technical person. **What problems is Datatrac Web solving and how is that benefiting you?** You can see your real-time track data and drill down into the details with graphs, maps, and other visualisations. You can also create custom dashboards for specific locations, vehicles, or activities. For example, you could create a dashboard that shows the speed limit for each one of your county roads. It’s a great way to monitor your vehicle and vehicle activity from anywhere. ### 4. Quite robust and effective tracking system **Rating:** 5.0/5.0 stars **Reviewed by:** Neri Rafael C. | Developer TI, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Datatrac Web?** The dispatch system is impressive, I had the opportunity to manage this system for a parcel company in Colombia and after trying a couple of similar ones, they definitely decided to use the datatrac web in their daily operations. **What do you dislike about Datatrac Web?** I think that one of the things that could be improved is the real-time system, there were times when the system took time to indicate the accuracy of the vehicles in the fleet, at first we thought it could be a connectivity issue but we also thought it could be the cloud **What problems is Datatrac Web solving and how is that benefiting you?** The main advantage is the time it takes to process an order, doing it online and in real time helps a lot in the processes and even more so when there is a large fleet of vehicles that carry out the orders. ### 5. Great tool for last mile delivery for SMEs **Rating:** 4.5/5.0 stars **Reviewed by:** Parth M. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Datatrac Web?** Datatrac is a very functional tool that helps in managing the last mile delivery function. The company has been around for a long time and hence they've taken care of pretty much everything that one would need while managing their last mile delivery operations. **What do you dislike about Datatrac Web?** The User Interface can be improved a bit to make it more intuitive. It does get the job done but there are other tools that have a better interface than Datatrac. **What problems is Datatrac Web solving and how is that benefiting you?** The Datatrac accounting feature is very helpful as we don't need to get a separate accounting application. Besides this, we mostly use it for the route and fare calculation and tracking purposes. ### 6. Customize workflow and user-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Priyanka S. | Regulatory Affairs Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Datatrac Web?** This very helpful in terms of data shifting.Customize workflow is there. When i used for the first time i found it user-friendly. If you want to do tech transfer then it will help you to do it efficiently. **What do you dislike about Datatrac Web?** I have faced technical glitch and it is bit difficult to track the history in this app. Other than this i have not found any issue with this application. It is worth to use. **What problems is Datatrac Web solving and how is that benefiting you?** This application helped us to see end users data visibility. This work very efficiently and minimizes our manual work of data management. Our buisness performance increases because of this. ### 7. Good and Easy for a through business journey **Rating:** 5.0/5.0 stars **Reviewed by:** Anand K. | Software Development Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Datatrac Web?** It's a straightforward and affordable solution for smoothly running an organisation of varied sizes. It addresses the company's unique needs, resolves them within no time, and works efficiently as expected. **What do you dislike about Datatrac Web?** The UI is a bit old, and nothing could beat it if a facelift is done. Otherwise, it's good to go. **What problems is Datatrac Web solving and how is that benefiting you?** The ease and added beauty is the mobile app. The rate calculator which my company was using while I was working as an eCom project lead. ### 8. Reporting management software based on cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Ravindra D. | Assistant professor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Datatrac Web?** It supports multiple users. It manages most of the reports wonderfully. It always reduces our work. Support is also good enough. **What do you dislike about Datatrac Web?** Overall support is good, but sometime it takes a lot of time. Afterall, I like this software a lot. **What problems is Datatrac Web solving and how is that benefiting you?** It can be used to write reports. It helps in building a reports so that we can present our ideas in a more better way. ### 9. Good & affordable platform for organisations **Rating:** 4.0/5.0 stars **Reviewed by:** Bhawana G. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Datatrac Web?** Customer experience is excellent, and services are reasonable and very affordable for startups and organizations. The customization facility is great and will do in no time. **What do you dislike about Datatrac Web?** The user interface needs to improve rest all things are good. **What problems is Datatrac Web solving and how is that benefiting you?** We have been using this for the past three months and intelligent rate calculation giving us more benifits we are using it a lot. Beacon services are excellent. ### 10. Ease your business journey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Datatrac Web?** Very easy and affordable solution for the smooth running of the organization. It address the unique needs of the company and resolves it in no time and works efficiently. **What do you dislike about Datatrac Web?** Need to improve the interface as it looks dull and old. There are other competitors and they need to improve on this so they can stand a chance between the competitors. **What problems is Datatrac Web solving and how is that benefiting you?** Mainly the mobile app is helping a lot as it is very convenient for the users . . Intelligent rate caluculation is the main part where we are using it a lot. Accounting software is a added benefit. ### 11. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Pranendu Bikash P. | Managed Network Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2022 **What do you like best about Datatrac Web?** Datatrac's cloud based systems are very efficient and scalable, and we never have to worry about the load. **What do you dislike about Datatrac Web?** The UI could have been a little smoother. **What problems is Datatrac Web solving and how is that benefiting you?** Datatrac is providing cloud based logistic systems, which helps in tracking deliveries. ### 12. Overall, my experience with Datatrac was a positive one throughout my time as a user! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Datatrac Web?** The dispatch management feature was my favorite. **What do you dislike about Datatrac Web?** It didn't have fuel card management & vehicle tracking during my time using the software. **What problems is Datatrac Web solving and how is that benefiting you?** The billing, invoicing, & quoting features have really helped us with our internal organization. ### 13. It's a decent platform to manage your freight and last mile operations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Datatrac Web?** Datatrac helps in oprimizing scheduled work. It is also easy to manage back office operations **What do you dislike about Datatrac Web?** Didn't dislike anything much. The platform provides everything that it claims. Was suggested to one of our clients who implemented it, and it proved to be useful for them **What problems is Datatrac Web solving and how is that benefiting you?** It is basically helpful for small scale providers which are scaling up their operations, and would need help to manage delivery and demand. ### 14. Reliable and Safe **Rating:** 4.0/5.0 stars **Reviewed by:** Namang C. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Datatrac Web?** It helps us to track all our logistics operations efficiently **What do you dislike about Datatrac Web?** It could use some upgrade on cloud-based plugins **What problems is Datatrac Web solving and how is that benefiting you?** All and any problems related to maintaining the daily logistical problem. ### 15. Keep track of the important things in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Datatrac Web?** It needs no secondary software. It is a great solution and with amazing support. **What do you dislike about Datatrac Web?** It takes time to learn how to use it, but it's worth the while **What problems is Datatrac Web solving and how is that benefiting you?** Everything you might need for last mile carriers. From data base, to routes and rate calculation ### 16. A quality product that helps get the job done. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Datatrac Web?** Allowed me to properly learn more about the industry and do what I had to. **What do you dislike about Datatrac Web?** Could be a little more descriptive in what it's doing for you. **What problems is Datatrac Web solving and how is that benefiting you?** Finding proper ways to get all of the deliverables to their end destination. ### 17. good experience for one of our demo **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Datatrac Web?** the technology and tools are amazing for delivery management **What do you dislike about Datatrac Web?** the documentation for integration can be improved **What problems is Datatrac Web solving and how is that benefiting you?** fleet tracking for our customer - [View Datatrac Web pricing details and edition comparison](https://www.g2.com/products/datatrac-web/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+09%3A36%3A43+-0500&secure%5Bsession_id%5D=cb7b07f7-9a7c-4b39-a4c1-7b686c40777f&secure%5Btoken%5D=2374a0a44a405489294d15f9d26b72c3c30f8419107de8e0d02f906e7ec6c9e9&format=llm_user) ## Datatrac Web Features **Dispatching** - Route optimization - Auto dispatch - Order management **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Reports** - Delivery metrics - Heat maps - Driver rating ## Top Datatrac Web Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (686 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (255 reviews) - [Tookan](https://www.g2.com/products/tookan/reviews) - 4.2/5.0 (157 reviews)