Dashworks Features

Uses LLMs to generate dynamic responses within defined boundaries and business-safe content rules.

Maintains context across user turns in a single session to provide coherent, relevant responses.

Understands varied user phrasing and infers intent without relying solely on keywords or scripts.

Supports building conversational flows using predefined paths, rules, and decision trees.

Provides fallback messages or guidance when the bot cannot understand or fulfill a query.

Allows users to sign in using a single sign-on (SSO) login in. 24 reviewers of Dashworks have provided feedback on this feature.

As reported in 18 Dashworks reviews. Allows users to log in using account information for a socia media account.

Based on 18 Dashworks reviews. Allows users to bookmark specific questions or answers for reference.

Records a user's viewing and posting history. This feature was mentioned in 19 Dashworks reviews.

Allows users to up- or downvote questions and answers. 23 reviewers of Dashworks have provided feedback on this feature.

Based on 24 Dashworks reviews. Integrates with other popular software in a business's stack.

As reported in 23 Dashworks reviews. Integrates with other knowledge repositories in the business to help users find answers to their questions

As reported in 16 Dashworks reviews. Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content

Tracks key metrics related to content and members This feature was mentioned in 22 Dashworks reviews.

Provides API access to connect with proprietary business systems or internal data sources.

Offers embeddable widgets or SDKs for integration into websites, apps, or third-party tools.

Allows non-developers to configure and design chatbot flows via visual or no-code interfaces.

Ability to search across different data sources, such as databases, intranets, and applications. This feature was mentioned in 37 Dashworks reviews.

As reported in 39 Dashworks reviews. Offers search for a variety of file types.

Ability to search in multiple languages without any additional work required. This feature was mentioned in 38 Dashworks reviews.

Ability of search to handle typos. This feature was mentioned in 38 Dashworks reviews.

As reported in 37 Dashworks reviews. Allows the end user to filter and refine search results.

As reported in 38 Dashworks reviews. Ability to define synonyms for search terms.

Allows the user to search in a natural, intuitive manner. 38 reviewers of Dashworks have provided feedback on this feature.

Gives the user targeted, personalized results based on their activity or preferences. 37 reviewers of Dashworks have provided feedback on this feature.

Based on 37 Dashworks reviews. Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.

Ability to plug the search capabilities into other applications or tools. This feature was mentioned in 38 Dashworks reviews.

Based on 29 Dashworks reviews. Ensures consistent performance, delivering reliable outputs based on user prompts.

Implements stringent measures to protect user data and ensure privacy. 28 reviewers of Dashworks have provided feedback on this feature.

Shows adeptness in comprehending and responding to complex or multi-part queries. 29 reviewers of Dashworks have provided feedback on this feature.

As reported in 28 Dashworks reviews. Facilitates natural and human-like conversations, delivering engaging interaction experiences.

Demonstrates a sophisticated understanding of both written and spoken user commands. 22 reviewers of Dashworks have provided feedback on this feature.

As reported in 28 Dashworks reviews. Exhibits proficiency in maintaining and utilizing context throughout a conversation.

Offers a high degree of customization to meet individual user or business requirements. This feature was mentioned in 22 Dashworks reviews.

Based on 28 Dashworks reviews. Features robust learning mechanisms, improving responses over time based on past user interactions.

As reported in 27 Dashworks reviews. Showcases the ability to recognize, correct, and learn from its own mistakes.

Based on 26 Dashworks reviews. Displays creativity in generating diverse, interesting, and contextually relevant responses.

Produces content that is accurate, factually correct, and relevant to the user's query. 27 reviewers of Dashworks have provided feedback on this feature.

As reported in 27 Dashworks reviews. Regularly receives updates that contribute to continuous improvement of the product.

Assesses the chatbot's ability to function seamlessly across various platforms and devices. This feature was mentioned in 27 Dashworks reviews.

Seamlessly integrates with other platforms or software systems, enhancing overall utility. This feature was mentioned in 27 Dashworks reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Embed generative (RAG) capabilities for enhanced answer generation using retrieved content

Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models

Enable the system to understand and interpret natural-language queries

Offers search for a variety of file types.

Ability to search across different data sources, such as databases, intranets, and applications.

Ability to search in multiple languages without any additional work required.

Gives the user targeted, personalized results based on their activity or preferences.

Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.

Ability to plug the search capabilities into other applications or tools.

Allows the user to see highlighted results to see which words or phrases match the search query.

Allows the end user to filter and refine search results.

Ability of search to handle typos.

Ability to define synonyms for search terms.

Enables tuning or updating chatbot behavior based on user feedback or admin input (non-live learning).

Includes safeguards to restrict inappropriate responses and ensure compliant language use.