Darktrace Reviews & Product Details


What is Darktrace?

The enterprise immune system

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Darktrace Profile Details

Darktrace Profile Details

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Vendor
Darktrace
Company Website
Year Founded
2013
HQ Location
Cambridgeshire, England
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
915
Twitter
@Darktrace
Twitter Followers
9,839
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Companies Using Darktrace

T-Mobile
DIRECTV
Toyota
ING
Dominos
Hortonworks
PwC
Steelcase
Telstra
Neustar
Zappos
UST Global

Darktrace Reviews

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1-24 of 24 total Darktrace reviews

Darktrace Reviews

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1-24 of 24 total Darktrace reviews
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Small-Business
(2-10 employees)
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"Nextgen Security"

What do you like best?

This product falls in line with what I consider to be advanced endpoint protection. I really like the ability to do root cause analysis as well as being able to see things in real time. The machine learning aspects are robust and I can easily see Darktrace becoming a go to security product.

What do you dislike?

Some of the earlier interfaces needed a little bit of work. Although with recent versions that seem to have identified and remediated any concerns that I had.

Recommendations to others considering the product:

We are about to put a POC in place. I believe that is a good place to start although we jumped ahead and now are looking to be more strategic with the product.

What problems are you solving with the product? What benefits have you realized?

I did some trial testing of our internal network and determining the best way to identify and block new devices that weren't approved or sanctioned. In testing I realized this did much more and helped us with external storage and security needs as well.

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CTO - Partner
Computer & Network Security
Small-Business
(2-10 employees)
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"Good tool for gathering network information"

What do you like best?

Darktrace did a decent job of identifying potential issues with weekly summary. It is an easy tool to implement and the insight is valuable in determining what devices exist on your network. This is a necessary part of the layered security model needed to fight today's ever changing threat landscape.

What do you dislike?

The reporting is a bit weak and it doesn't yet integrate easily with other products for sharing data. The discovery piece needs more work on determining what the devices actually are. There are some other more generic products that do a better job of finding and identifying information about the individual devices.

Recommendations to others considering the product:

Has the potential to be the go to tool for network traffic insight. I am going to push for further testing of the product.

What problems are you solving with the product? What benefits have you realized?

We were able to map out our network and determine that we had some unknown vulnerability prior to implementing Darktrace. We are not currently using Darktrace but can see us doing so as the product matures.

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Seguridad Informatica
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"Innovation "

What do you like best?

I really like how it handles the traffic and shows you how a computer its interacting with the whole environment.

What do you dislike?

it kinda hard to search events the first time, you get used to, but it could be improved, to much eye candy for me, but it does the work

Recommendations to others considering the product:

its a good options, still will need a SIEM but its a good complement.

What problems are you solving with the product? What benefits have you realized?

it help to track events in a unique way, we can know wherever an user interacted with some computer or not, and its easy to see in a visual way how it comunicates with other devices.

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AN
Enterprise
(1001-5000 employees)
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Verified Current User
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"Darktrace is intense"

What do you like best?

The amount of information you can get from the system is intense. We have been able to get very detailed analyst of breaches to track down exactly what has happen and how they were able to get in.

What do you dislike?

The amount of data that is giving can be overwhelming. The "packet capture" screen gives you great insight but you need to know how to do the filtering. They provide great support and even came on-site to show us how to use the system.

Recommendations to others considering the product:

Take any training they offer. If you are a security knowledgeable person they this tool will really complement your toolbox.

What problems are you solving with the product? What benefits have you realized?

We are able to identify breaches and the exact path used to access our systems. We are also able to see what is causing a user to be locked out in AD, what device of theirs is causing the lock outs.

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Assistant Manager, Network/IT
Pharmaceuticals
Mid-Market
(501-1000 employees)
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"Threat Detection and Prevention"

What do you like best?

Darktrace has many advanced features and reporting capabilities. It captures all packets that flow on the network, and uses that data to create a "trend" of normal and anomalous user activity over the period of 2-3 weeks. Afterwards, if it detects any anomalous activity, it generates alerts and can even block the traffic using the Antigena component. There is also a mobile app available to easily view the captured data.

What do you dislike?

Darktrace requires an IMAP server to generate email alerts and to enable the functionality of the mobile app. Also, some of the reports may be difficult to understand due to the high level of detail.

Recommendations to others considering the product:

Request a trial before signing the contract.

What problems are you solving with the product? What benefits have you realized?

The Antigena component is set to automatically block threats such as ransomware and other anomalous user activity.

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Mid-Market
(51-200 employees)
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"Great Product, amazing and scary what this product can do"

What do you like best?

everything about this product we liked, the features and the ability of this product are amazing. You just plug it in and let it run and do its thing. Support from the company was great and very helpful and was always available.

What do you dislike?

The price of this product is definitely something that a small or even midsize company can probably afford. Would be nice if they offered something for that market.

Recommendations to others considering the product:

Go to a trade show and gather as much information as possible about this product. And ask for a trial demo period. They came and set up a system at our facility for a 30 day trial and trained us right on the spot.

What problems are you solving with the product? What benefits have you realized?

This Product does everything!

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Director of Information Technology
Primary/Secondary Education
Enterprise
(1001-5000 employees)
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"Not There Yet"

What do you like best?

Slick interface, and the science behind the product is sound.

What do you dislike?

Hard to use. No report writer - totally dependent on them for information. Did not properly identify end points by function - ? Needs a lot, a lot of tweaking to make the data accurately reflect my environment. No easy way to create locations and allocate devices by locations. In my opinion, there at ed a lot of more mature products, especially for the price.

Recommendations to others considering the product:

Product is very pricey. If you do not have someone dedicated to this product, especially to collect and share the data - as it has no reporting or tie ins to other systems - you may be better off with something less expensive that does more.

What problems are you solving with the product? What benefits have you realized?

Best use is to detect security issues. It did an ok job.

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U
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"Cyber security game changer"

What do you like best?

The best part about this product is hands down the customer service. Never act bothered and always go above and beyond. As far as actual product trait, the ability to go back and review past network traffic to see how a certain action came into play is very useful. Being able to back track and see what is causing an actual attack, whether stopped or not, is the only way to prevent them in the future and this software allows that.

What do you dislike?

It may be a little too advanced for a smaller company such as the one I used it with. The technology is so advanced that it isn't cost effective for a company who isn't often susceptible to web attacks but would be great for large entities and/or government agencies.

What problems are you solving with the product? What benefits have you realized?

Cyber security- it stops and identifies every attack and allows you to see where it came from.

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CI
Mid-Market
(51-200 employees)
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"Great place to be"

What do you like best?

Work culture, team work , fun atmosphere

What do you dislike?

can be hard to get message across within organization

Recommendations to others considering the product:

Recommend everyone considering darktrace to spend 2 hours per week for 4 weeks on the product and thats all it takes to get used to it.

What problems are you solving with the product? What benefits have you realized?

Able to capture unknown threats using the concept of machine learning and block those threats immediately.

Tool with a great ROI in security space and can help organization. Large companies use darktrace not only for IT but also for OT and IOT space as well.

the reports generates out darktrace are CISO focused and helps the security team, top-down, to address basic security issues.

Another big benefit is the added service where an analyst can be available 24x7 to help you with the security issues, and with respect to maintenance there almost zero overhead on the maintainence as it is all managed remotely.

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I
Validated Reviewer
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"It is rare and really great"

What do you like best?

Haa I really like a think that helps ppl in Everything.

Ad is the Best to serve best thing to best pool.

So it helps me to do something interesting and to do what my mind allow

What do you dislike?

Haa i do not like thinking about what is good or bad.

I wanna things. And my experience makes me to do something new with my passion and work.

I don't expect what is possible in this worli think what is needed to be done

Recommendations to others considering the product:

Yes it is osm to work with. I think we'll should do that is not under control

What problems are you solving with the product? What benefits have you realized?

I am solving the new needs of market.

I am creating new ways of good jobs and 💰

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U
Small-Business
(11-50 employees)
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"Darktrace Review"

What do you like best?

It's advance endpoint protection is the best around I have found. It quickly identified potential issues. You will not complain about a lack of information it provides.

What do you dislike?

It is very difficult to get a grasp of the system and actually use it. The previous updates had issues with their respective interfaces but newer updates seem to have fixed that problem.

Recommendations to others considering the product:

I would recommend this product and suggest it to anyone in the market for a system that truly does it's intended job.

What problems are you solving with the product? What benefits have you realized?

Solving the needs of our business. Keeping the company as well as customer's data safe and secure. As well as the ability to track fraud.

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IT Security Architect
Financial Services
Enterprise
(10,001+ employees)
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"Darktrace REVIEW"

What do you like best?

Cool interface, easy to use. Darktrace helps to get a very detailed trace and analysis of breaches, network traffic behaviour, etc.

What do you dislike?

While packet capturing, if the filtering feature to capture network packets can be enhanced, it would be great.

Recommendations to others considering the product:

An excellent alternative to wireshark.

What problems are you solving with the product? What benefits have you realized?

This software works as a replacement for wireshark. We had wireshark before and darktrace is far better in use, installation, configuration and collects data far more efficiently.

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UI
Small-Business
(Myself Only)
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"Incredibly cool, incredibly effective "

What do you like best?

After being given darktrace we were entranced, machine learning is an incredible addition to security and we identified what could have been a severe security issue that we would never have known about before darktrace.

What do you dislike?

It is somewhat flashy, as someone who prefers a command line interface the map view is a bit different.

What problems are you solving with the product? What benefits have you realized?

We identified a strange login which turned out to be harmless, just an IT guy logging into a different computer, but could have been very problematic.

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U
Mid-Market
(51-200 employees)
Validated Reviewer
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"Great security software"

What do you like best?

It detects intrusions and blocks it from harming your systems.

What do you dislike?

At first, it was difficult to understand and learn but once I got the hang of it I love it.

What problems are you solving with the product? What benefits have you realized?

Keeping customers and clients data safe and secure

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IT Support Manager
Restaurants
Enterprise
(1001-5000 employees)
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"Cool Product"

What do you like best?

I like the interface that Darktrace has put together. Its easy to use and easy to navigate.

What do you dislike?

That they dont have a cloud based program

What problems are you solving with the product? What benefits have you realized?

Finding fraudulent activity. From malware to virus to misuse of software

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GMTP - TRAINEE
Automotive
Enterprise
(1001-5000 employees)
Validated Reviewer
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"Good software for cyber security"

What do you like best?

It is a very robust system for ensuring cyber security

What do you dislike?

Nothing as such, certain features can be made more user friendly

What problems are you solving with the product? What benefits have you realized?

It enables end-to-end management of cyber security

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A
Mid-Market
(501-1000 employees)
Validated Reviewer
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"Darktrace Enterprise Immune System"

What do you like best?

Very quick installation and configuration, effective self learning system, very nice GUI

What do you dislike?

The mail alert system provides limited information, forcing you to access to the platform for details

Recommendations to others considering the product:

Perform the free PoV, it's quick and gives you a deep detail about the product

What problems are you solving with the product? What benefits have you realized?

With Darktrace we can notice behavioral anomalies from laptops in order to quickly identify malware and data breaches

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U
Enterprise
(1001-5000 employees)
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"Immediate gains, return of investment and anomalies detection which other tools missed"

What do you like best?

Data visualization is great and triage of alerts is easy and visual. Education is offered by the company, what I highly recommends to understand the product and limitations.

What do you dislike?

No substantive critiques. System needs some time to create baseline but then it is just a plug and play product.

What problems are you solving with the product? What benefits have you realized?

Detect anomalies that were hidden for other security products.

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A
Mid-Market
(51-200 employees)
Validated Reviewer
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"We use darktrace for detect and prevent hackers attac, this is a great solution for cybersecurity"

What do you like best?

Visualaiser is realy usefull for non tech people.. this is easy to use and understand. This is machine learning and it's perfect.. realy easu to monitor

What do you dislike?

complecate to install for big enviroment.. but it s only one time...

What problems are you solving with the product? What benefits have you realized?

we now can see the data usage, detecte the problem before this happened, prevent incident

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CI
Enterprise
(1001-5000 employees)
Validated Reviewer
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Very easy and pleasant"

What do you like best?

Its interface, very intuitive, easy and fast. Our team is glad to have this as our software.

What do you dislike?

Sometimes it takes a bit to load may be due the amount of stuff in my pc.

We are using 16gb Ram i7 6700k

Recommendations to others considering the product:

Buy it, use it, make profit from it.

What problems are you solving with the product? What benefits have you realized?

Banking, client satisfaction

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I
Enterprise
(5001-10,000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Increíble scanning"

What do you like best?

The models already un the box are great and gives Lots of information

What do you dislike?

You have to plan where yo install because depends on this you Will have the correct info.

What problems are you solving with the product? What benefits have you realized?

Security breaches

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U
Small-Business
(11-50 employees)
Validated Reviewer
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"Must have tool for getting insight on your enterprise traffic"

What do you like best?

Dark trace's ability to find traffic anomalies.

What do you dislike?

Nothing in particular but GUI could be a little better.

What problems are you solving with the product? What benefits have you realized?

Great visibility into data transferred to cloud providers and anomalous HTTP requests.

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UH
Enterprise
(1001-5000 employees)
Validated Reviewer
Review Source
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"Complicated Cyber security based on AI makes ur life simple "

What do you like best?

Great for small to medium size business but not for large scale companies

What do you dislike?

Hard time in separating network traffic into locations

What problems are you solving with the product? What benefits have you realized?

Intelligence gatherer iof network traffic

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CA
Mid-Market
(201-500 employees)
Validated Reviewer
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"Machine learning & cyber defense"

What do you like best?

Antigena, which allows networks to take instant action against in-progress cyber-attacks.

What do you dislike?

Cloud computing can be improved by using better alforithms

What problems are you solving with the product? What benefits have you realized?

Enterprise Immune System

Darktrace User Ratings

7.5
Ease of Use
Average: 8.5*
8.5
Quality of Support
Average: 8.9*
8.3
Ease of Setup
Average: 8.0*
* Intrusion Detection and Prevention Systems (IDPS) Category
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