CustomGuide Reviews & Product Details

CustomGuide helps associations, governments, nonprofits, and public libraries train their staff and communities. CustomGuide is an all-in-one online learning platform that makes staff training easy to create, deliver, and track. It combines interactive eLearning courses, skill assessments, and AI-powered course creation tools to help organizations build effective training programs. Choose from over 300 LMS-ready courses on Microsoft, Google, and business skills, or create your own in minutes using the AI Course Builder. Measure progress, award certificates, and reinforce learning with branded cheat sheets. Recognized by G2 as a Top 50 Education Software product and trusted by more than 3,000 organizations worldwide, CustomGuide provides simple, flexible, and measurable online training solutions for every team and community.

Seller

CustomGuide, Inc.

Discussions

CustomGuide Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Jon High (CEO & Founder of CustomGuide)

Used by Upwork and 2 others

Beta

Pricing

Pricing provided by CustomGuide.

Basic

$95.00

flat_rate Per Year

View More Pricing Information

CustomGuide Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CustomGuide, and what problem is it built to solve?

CustomGuide provides online training solutions focused on software training and e-learning resources. It addresses the need for learning materials that help individuals and organizations build workplace skills and productivity.

What languages does CustomGuide support?

CustomGuide supports 2 languages: English and Spanish.

What company sizes and industries is CustomGuide the best fit for?

Positive experiences are represented most strongly among small businesses, with additional representation from mid-market and enterprise organizations. Industry representation includes several recurring areas:

Company size — Small businesses: Organizations with 50 or fewer employees are the most represented segment.
Company size — Mid-market: Organizations with 51–1,000 employees are also represented.
Company size — Enterprise: Organizations with more than 1,000 employees are represented as well.
Industries — Software and technology: Computer software and information technology and services appear frequently.
Industries — Business and education: Accounting, marketing and advertising, and education are recurring areas.

What customer support options does CustomGuide provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact channels such as email/help desk, phone, and chat. The support experience comes across as helpful and responsive, with users also finding the available guidance useful when they need assistance.

What features or capabilities could make CustomGuide even more useful?

The most useful improvements would broaden the learning options and give users more control over how they move through lessons. The recurring requests focus on these areas:

Expand the course library, particularly with more advanced material and additional subject coverage.
Add playback-speed and navigation controls so learners can adjust lesson pacing more easily.
Provide more practice files, exercises, and examples for applying course material.
Offer more flexibility in assessments and required lesson sequences, including clearer ways to retry or skip material already mastered.

G2 reviews are authentic and verified.

Here's how.

Irina G.

Frontend Developer

Small-Business (50 or fewer emp.)

4/10/2024

"CustomGuide Makes Learning Easy for Everyone!"

5/5

What do you like best about CustomGuide?

CustomGuide is just what I needed. They have a huge variety of courses, from business skills to software topics. It's been super easy to find new things to learn, and getting certificates for each course I finish is motivating. I've managed to add lots of new skills because of this. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None so far. Everything’s been working out great for me! Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

With CustomGuide, staying up-to-date with the latest technology is easy, which is essential for my work. I love that I can choose from so many courses whenever I want, learning at my own pace. These certificates have not only boosted my confidence but also shown my commitment to learning. It’s helped me tackle new challenges at work and opened up growth opportunities. Review collected by and hosted on G2.com.

Inna L.

Market analysis

Small-Business (50 or fewer emp.)

6/5/2024

Guest users or non-business users of the software, not included in G2 scores.

"CustomGuide includes everything you need for effective learning"

5/5

What do you like best about CustomGuide?

Their entire LMS! The customizable courses are great because we can brand them and tweak them to fit our needs. Also, their platform is super easy to use, and everyone on my team picked it up quickly Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I really like what they offer and have no recommendations for change at this time Review collected by and hosted on G2.com.

Vadym Y.

Full-stack web developer

Small-Business (50 or fewer emp.)

Originally submitted 5/31/2024

Guest users or non-business users of the software, not included in G2 scores.

"Great platform with great features! My team got more than we expected!"

5/5

What do you like best about CustomGuide?

They offer a wide range of courses and free reference materials, from basic computer skills to project management. I love that we can customize the courses to fit our team's needs, keeping us up-to-date with the latest tech and best practices. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

There’s nothing to dislike; CustomGuide is great. Review collected by and hosted on G2.com.

Vanessa G.

Small-Business (50 or fewer emp.)

3/22/2024

"I'm really impressed with how CustomGuide simplifies learning!"

5/5

What do you like best about CustomGuide?

The interactive lessons are not just easy to follow but actually fun. What I love most is the access to free quick references; they're incredibly handy for reviewing or quickly brushing up on a skill. It feels like there’s a course for every skill I want to master, perfectly aligning with both my academic and personal growth goals. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None so far! However, I am looking forward to more courses being offered in the future. Review collected by and hosted on G2.com.

Dannah R.

Accounting Assistant

Accounting

Small-Business (50 or fewer emp.)

Originally submitted 2/23/2024

"Simple, concise, and informative interactive videos!"

5/5

What do you like best about CustomGuide?

The lessons are simple to follow, and they feel like they're made just for someone like me. I was new to QuickBooks and not great with Microsoft tools, but the courses helped me a lot. They let me learn at my own pace, which was perfect because I work full time and can't spend hours studying. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I don't really have anything negative to say about using CustomGuide so far Review collected by and hosted on G2.com.

Abhinav G.

Technology Lead

Small-Business (50 or fewer emp.)

3/12/2024

"The best learning resource I have found online!!"

5/5

What do you like best about CustomGuide?

I have personally benefited from CustomGuide's diverse course offerings, finding exactly what I need to progress in my career. The learning progress tracking and certificates have been particularly rewarding, providing a real sense of achievement and a clear indicator of my learning journey. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I hope to see even more courses added in the future. Expanding the library would help me learn even more topics that interest me. Review collected by and hosted on G2.com.

Sheena L.

Enterprise (> 1000 emp.)

3/1/2024

"GAME CHANGER!!!!"

5/5

What do you like best about CustomGuide?

The guide helped me identify errors in my approach to punch lists, leading to a more effective and streamlined process. I particularly enjoyed the interactive and engaging approach, which kept me motivated throughout the process. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None so far. I will change my feedback if anything bad happens. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

Previously, my punch list creation process lacked accuracy, but thanks to CustomGuide, I now understand the root cause of those loose ends and feel empowered to be more assertive. It not only helped me identify my mistakes, but also provided clear explanations and even a fun element. I highly recommend it to anyone and can't wait to try another session! Review collected by and hosted on G2.com.

Alanie M.

Human Resources Supervisor

Mid-Market (51-1000 emp.)

2/7/2024

"Excellent Learning Platform"

5/5

What do you like best about CustomGuide?

I really enjoy how CustomGuide makes learning easy and fun. They have lots of lessons on different topics that help me with work. It’s amazing that I can learn at my own speed and practice with real examples. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Even though CustomGuide is great, some parts could be better. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

As an HR professional, discovering CustomGuide has been a personal game-changer for me. It has significantly enhanced my own computer and soft skills, directly impacting how I manage projects and collaborate with my team. Even though my team hasn't directly used CustomGuide, the skills I've gained from it have allowed me to better support them, streamline our workflows, and improve our overall efficiency. Review collected by and hosted on G2.com.

Bianca Rae D.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

2/16/2024

"Great Resources for Freelancers Like Me"

5/5

What do you like best about CustomGuide?

I love how CustomGuide lets me get hands-on with everything I need to know, from the basics right up to the tricky stuff. It's all about learning at my own pace, and with so many resources, I can always find something new to master or brush up on skills I haven't used in a while. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Even though there's a lot on CustomGuide, sometimes I wish there were more courses. Review collected by and hosted on G2.com.

Marco Antonio E.

Product Owner

Small-Business (50 or fewer emp.)

6/16/2023

"A really smart way to learn anything fast an easy"

5/5

What do you like best about CustomGuide?

I loved that you are learning the material in an interactive way, I liked that the tests are during the learning material and define in the best way when to test the knowledge acquired Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

What I did not like was that you could not take the tests again and more when it does not give you an option to accept the selected answers, not giving me time to define if my answer is correct Review collected by and hosted on G2.com.