CustomGuide Reviews & Product Details

CustomGuide helps associations, governments, nonprofits, and public libraries train their staff and communities. CustomGuide is an all-in-one online learning platform that makes staff training easy to create, deliver, and track. It combines interactive eLearning courses, skill assessments, and AI-powered course creation tools to help organizations build effective training programs. Choose from over 300 LMS-ready courses on Microsoft, Google, and business skills, or create your own in minutes using the AI Course Builder. Measure progress, award certificates, and reinforce learning with branded cheat sheets. Recognized by G2 as a Top 50 Education Software product and trusted by more than 3,000 organizations worldwide, CustomGuide provides simple, flexible, and measurable online training solutions for every team and community.

Seller

CustomGuide, Inc.

Discussions

CustomGuide Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Jon High (CEO & Founder of CustomGuide)

Used by Upwork and 2 others

Beta

Pricing

Pricing provided by CustomGuide.

Basic

$95.00

flat_rate Per Year

View More Pricing Information

CustomGuide Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CustomGuide, and what problem is it built to solve?

CustomGuide provides online training solutions focused on software training and e-learning resources. It addresses the need for learning materials that help individuals and organizations build workplace skills and productivity.

What languages does CustomGuide support?

CustomGuide supports 2 languages: English and Spanish.

What company sizes and industries is CustomGuide the best fit for?

Positive experiences are represented most strongly among small businesses, with additional representation from mid-market and enterprise organizations. Industry representation includes several recurring areas:

Company size — Small businesses: Organizations with 50 or fewer employees are the most represented segment.
Company size — Mid-market: Organizations with 51–1,000 employees are also represented.
Company size — Enterprise: Organizations with more than 1,000 employees are represented as well.
Industries — Software and technology: Computer software and information technology and services appear frequently.
Industries — Business and education: Accounting, marketing and advertising, and education are recurring areas.

What customer support options does CustomGuide provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact channels such as email/help desk, phone, and chat. The support experience comes across as helpful and responsive, with users also finding the available guidance useful when they need assistance.

What features or capabilities could make CustomGuide even more useful?

The most useful improvements would broaden the learning options and give users more control over how they move through lessons. The recurring requests focus on these areas:

Expand the course library, particularly with more advanced material and additional subject coverage.
Add playback-speed and navigation controls so learners can adjust lesson pacing more easily.
Provide more practice files, exercises, and examples for applying course material.
Offer more flexibility in assessments and required lesson sequences, including clearer ways to retry or skip material already mastered.

G2 reviews are authentic and verified.

Here's how.

Moira Laurein D.

Property Associate

Small-Business (50 or fewer emp.)

8/20/2024

"Total game-changer"

5/5

What do you like best about CustomGuide?

Our company didn’t initially provide training for my team, but after discovering CustomGuide, everything changed. The personalized courses have been a game-changer, helping us stay current on customer service best practices and other essential business skills, all while fitting seamlessly into our schedules. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Honestly, nothing! We’re just excited to see more courses added soon Review collected by and hosted on G2.com.

Kevin D.

IT Services Brand Ambassador

Small-Business (50 or fewer emp.)

5/9/2024

"The Best All-in-One Training Solution for eLearning"

5/5

What do you like best about CustomGuide?

I really value how CustomGuide allows me to customize my team's learning experience to precisely what we need. The skill assessments pinpoint where we should focus our efforts, and the customizable courses align perfectly with my team's diverse learning styles. This targeted and flexible approach ensures that everyone on my team can learn in a way that suits them best. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I like how solid and reliable the platform is—it consistently meets our training needs. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide keeps us updated with the latest on training courses. Being able to quickly adjust to what our employees need has made my job much easier and more effective. Switching from old-fashioned paper training to CustomGuide's eLearning platform has greatly improved how we train our IT team, making our company more efficient and helping our employees improve their skills. Review collected by and hosted on G2.com.

Burt E.

Group Leader of Carolina Coastal Group of Northrop Realty

Small-Business (50 or fewer emp.)

4/3/2024

"Most Efficient Way to Elevate Team Learning and Performance"

5/5

What do you like best about CustomGuide?

Using CustomGuide has been a game changer for us. I love how simple and clear the materials are. The Quick Reference Guide is a big hit with my team; it's perfect for a quick catch-up before meetings or when we're learning something new. It's easy to use and really fits well with everyone's different learning speeds. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Honestly, I can't say there's much I don't like. But I'm always excited for new things, so more courses in the future would be great. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

Before CustomGuide, learning new tools was a slow process for us, taking weeks or even months. Now, training with CustomGuide has sped things up significantly. It suits all learning styles in our team, turning what used to be a lengthy process into a quick and efficient one. Our work has improved, meetings are more focused, and we're all feeling more confident and capable. It's been a big help. Review collected by and hosted on G2.com.

Matthew P.

SME

Small-Business (50 or fewer emp.)

7/19/2024

Guest users or non-business users of the software, not included in G2 scores.

"Finally, an all-in-one training solution with courses, course builder, and LMS!"

5/5

What do you like best about CustomGuide?

Getting all the best features in a single place at a lower cost makes CustomGuide exceptional. They offer a wide variety of well-organized, customizable courses, and learning modes tailored to individuals preferences. What I love most are the end-of-course assessments, which reinforce the material for better retention. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I've had a consistently positive experience with CustomGuide and haven't encountered any issues. Review collected by and hosted on G2.com.

Ma Katarina B.

Business Development Coordinator

Small-Business (50 or fewer emp.)

5/7/2024

Guest users or non-business users of the software, not included in G2 scores.

"Most Professional and Friendly User LMS Platform Ever!"

5/5

What do you like best about CustomGuide?

My team continuously uses CustomGuide by taking courses on compliance, diversity, and marketing. We also utilize CustomGuide's cheat sheets and guides for every training session. I love that we can add our company logo to make the materials look professional and align with our brand. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Nothing. Their user interface is perfect, and their LMS provides all the necessary tools to train my team effectively. Review collected by and hosted on G2.com.

What problems is CustomGuide solving and how is that benefiting you?

CustomGuide has significantly improved our onboarding process, making it quicker and more convenient. For example, a new team member joined us a few weeks ago. Using one of CustomGuide's courses, they learned a lot about our industry and basic business skills within a week. This has made our team more productive and efficient, ready to tackle any project with confidence and skill. Review collected by and hosted on G2.com.

Parminder K.

PHP Developer

Small-Business (50 or fewer emp.)

5/15/2024

"Solid LMS with excellent learning modes!"

5/5

What do you like best about CustomGuide?

CustomGuide is really easy to use and has a simple system for managing learning. The part I like the most is the skills assessment. It helps me see how much I'm learning and improving in a clear way. Seeing my progress visually really keeps me motivated and excited about learning more. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Everything works smoothly and I've finished lots of courses and earned certificates but I'm excited and would love to see even more courses in the future. Review collected by and hosted on G2.com.

Oleksii P.

Freelance

Small-Business (50 or fewer emp.)

4/17/2024

"My Go-to Platform for Professional Development!"

5/5

What do you like best about CustomGuide?

As a Project Manager, I really appreciate how CustomGuide's are tailored exactly to fit what we need in our IT projects. It's like they know what challenges we face and offer the right tools and training to help us out. The courses are interactive and direct, making it easy for everyone on my team to pick up new skills quickly, which is a huge plus for us. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

I think CustomGuide could improve by expanding their IT courses to include more advanced topics. Review collected by and hosted on G2.com.

Ana M.

Diseñador gráfico

Small-Business (50 or fewer emp.)

7/12/2024

Guest users or non-business users of the software, not included in G2 scores.

"Useful for skills development and team onboarding"

5/5

What do you like best about CustomGuide?

Their number of well-structured customizable courses sets them apart. I am glad that we can see the progress of everyone in our team as they get up to speed quickly on various topics. They have tracking and reporting tools that are helpful up the chain to leadership. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

Nothing for now; it has everything we need to prepare anyone for any role in our team. Review collected by and hosted on G2.com.

Princess P.

Junior Accountant

Small-Business (50 or fewer emp.)

6/21/2024

"Best learning platform with free cheat sheets and certificates!"

5/5

What do you like best about CustomGuide?

I'm learning at my own pace with these self-paced, well-taught courses. I wish I'd found this platform years ago. I'd recommend it to anyone wanting to build knowledge and certifications. For boosting skills and achieving better learning outcomes, CustomGuide is the way to go! Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

CustomGuide is a great platform, and I'm satisfied with it. Review collected by and hosted on G2.com.

Aubrey Dominique S.

Junior Devops Engineer

Small-Business (50 or fewer emp.)

6/20/2024

Guest users or non-business users of the software, not included in G2 scores.

"Grateful to use CustomGuide as they offer lots of ready-made courses"

5/5

What do you like best about CustomGuide?

They have lots of courses that can be customized, including free resources that we can download and use during our training sessions. We can even send these resources out to the team with our company logo, which is a nice touch. Review collected by and hosted on G2.com.

What do you dislike about CustomGuide?

None so far, they have been a great help. Review collected by and hosted on G2.com.