--- title: Crunchtime Reviews meta_title: 'Crunchtime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how Crunchtime works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 52 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Crunchtime Reviews **Vendor:** Crunchtime **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 52 ## About Crunchtime Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com. ## Crunchtime Pros & Cons **What users like:** - Users value the **ease of use** of Crunchtime, appreciating its accessibility and reliable customer support for daily operations. (9 reviews) - Users value the **wide-ranging functionalities** of Crunchtime, enhancing inventory management and interdepartmental collaboration. (4 reviews) - Users praise the **responsive and reliable customer support** of Crunchtime, ensuring quick solutions for urgent matters. (3 reviews) - Users value the **effective data management** of Crunchtime, facilitating easier organization and insightful reporting across multiple stores. (3 reviews) - Users value the **flexible integrations** of Crunchtime, enhancing organization and productivity across various stores and systems. (3 reviews) - Centralized Management (2 reviews) - Users admire Crunchtime for its **outstanding customer satisfaction** , valuing integration, support, and ease of use in daily operations. (2 reviews) - Users appreciate the **clear and user-friendly dashboard** of Crunchtime, which enhances efficiency with easy navigation. (2 reviews) - Efficiency Improvement (2 reviews) - Users value the **efficiency of inventory management** provided by Crunchtime, simplifying processes and reducing paperwork. (2 reviews) **What users dislike:** - Users find **inadequate reporting** in Crunchtime tedious and challenging, hindering efficient data management across stores. (3 reviews) - Users find **poor reporting** in Crunchtime cumbersome, with complex data access and challenges in generating accurate reports. (3 reviews) - Users struggle with **poor usability** due to inconsistent layouts and issues with dashboard navigation and error handling. (3 reviews) - Users face **export issues** with Crunchtime, finding it cumbersome to access data and experiencing ghost wages errors. (2 reviews) - Users face **import issues** with Crunchtime, struggling with individual store access and ghost wage discrepancies. (2 reviews) - Users find the **limited customization** options of Crunchtime insufficient for meeting their specific business needs. (2 reviews) - Login Issues (2 reviews) - Users are frustrated by **missing features** in Crunchtime, such as viewing clocked-in staff and handling order cancellations. (2 reviews) - Users report significant **mobile app issues** , such as difficulty accessing schedules and functionality problems affecting overall usability. (2 reviews) - Training Difficulty (2 reviews) ## Crunchtime Reviews ### 1. My experience with Crunchtime POS is awesome **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2017 **What do you like best about Crunchtime?** I love crunchtime. I can order liquor beer and wine, do inventory etc. **What do you dislike about Crunchtime?** I love it. There's nothing to dislike about crunchtime so far. **What problems is Crunchtime solving and how is that benefiting you?** I am still new to crunchtime. I mostly use crunchtime to order LBW. ### 2. Crunchtime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Crunchtime?** It is user friendly. It helps us integrate our data and allows us to look at a variety of information all in one place. Easy way to track purchasing, sales and recipes. The reporting functionality is extremely helpful. **What do you dislike about Crunchtime?** Maintenance on the data is constant. Not sure there is any way around this, but the data always has to be managed. It does require more time from our management team then our previous system. **Recommendations to others considering Crunchtime:** Think about your concept and how frequently your menus and product changes. Consider making changes to hard processes and systems before beginning. **What problems is Crunchtime solving and how is that benefiting you?** This product is helping us get a better grasp on recipes, products used, purchasing, waste, over all COG's. We have seen our food cost get lowered and hit budgets COG's more frequently. ## Crunchtime Discussions - [Is it possible to have CrunchTime create a predictive order](https://www.g2.com/discussions/28266-is-it-possible-to-have-crunchtime-create-a-predictive-order) - 1 comment, 1 upvote - [View Crunchtime pricing details and edition comparison](https://www.g2.com/products/crunchtime/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+13%3A07%3A40+-0500&secure%5Bsession_id%5D=94a15679-4be1-4b9a-aecd-146de3af4cc5&secure%5Btoken%5D=d23a4928364a2fa7cb2748efecce2dcd89ff0ce1615e0a39254a7963b21bda37&format=llm_user) ## Crunchtime Integrations - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) ## Crunchtime Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Employee Management **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Crunchtime Alternatives - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (318 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)