# Crunchtime Reviews **Vendor:** Crunchtime **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 52 ## About Crunchtime Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com. ## Crunchtime Pros & Cons **What users like:** - Users find Crunchtime's **ease of use** invaluable for organizing store information and navigating seamlessly through its features. (9 reviews) - Users value the **versatile functionality** of Crunchtime, effectively managing inventory, recipes, and sales tracking in one system. (4 reviews) - Users commend the **swift and responsive customer support** of Crunchtime, enhancing their operational efficiency in restaurants. (3 reviews) - Users appreciate the **ease of data organization** with Crunchtime, enhancing efficiency and flexibility across systems. (3 reviews) - Users enjoy the **flexible integrations** of Crunchtime, enhancing efficiency and organization across multiple stores. (3 reviews) - Centralized Management (2 reviews) - Users admire Crunchtime for its **outstanding customer satisfaction** , valuing integration, support, and ease of use in daily operations. (2 reviews) - Users appreciate the **clear and user-friendly dashboard** of Crunchtime, which enhances efficiency with easy navigation. (2 reviews) - Efficiency Improvement (2 reviews) - Users value the **efficiency of inventory management** provided by Crunchtime, simplifying processes and reducing paperwork. (2 reviews) **What users dislike:** - Users find **inadequate reporting** in Crunchtime leads to cumbersome data access and challenges in generating accurate reports. (3 reviews) - Users find the **poor reporting** in Crunchtime cumbersome, complicating data access and export across multiple stores. (3 reviews) - Users struggle with **poor usability** in Crunchtime, citing inconsistent layouts and issues with basic functions complicating their experience. (3 reviews) - Users face **export issues** with Crunchtime, struggling to access global data and encountering persistent data inaccuracies. (2 reviews) - Users find the **import issues** with Crunchtime frustrating, especially with inconsistent wages and limited reporting capabilities. (2 reviews) - Users find the **limited customization** options of Crunchtime insufficient for meeting their specific business needs. (2 reviews) - Login Issues (2 reviews) - Users are frustrated by **missing features** in Crunchtime, such as viewing clocked-in staff and handling order cancellations. (2 reviews) - Users report significant **mobile app issues** , such as difficulty accessing schedules and functionality problems affecting overall usability. (2 reviews) - Training Difficulty (2 reviews) ## Crunchtime Reviews ### 1. Crunchtime is a solid BOH software option. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Crunchtime?** We appreciate the customer support response time and that we feel like when something is urgent or important to us, customer support reacts in the same manner. The data continues to be reliable and trustworthy, which goes a long way for restaurant operators. **What do you dislike about Crunchtime?** It continues to be cumbersome to access each store individually and not be able to run reporting or export data globally for all stores. We have also had a continuous issue with ghost wages coming from Crunchtime and importing into our GL software. It is minimal, but we, nor customer support, can figure out where these incorrect wages are coming from. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime is helping us solve our issue of moving data from one software to another. So far it has integrated seamlessly with the other software we have to issue financial statements, run payroll, and make GL entries. This has been very helpful because it cut down on implementation time and also increases our efficiency in our daily work. **Official Response from Tasha Lloyd:** > Thank you for your candid review! We are happy to hear that you have had positive experiences with our platform as well as with our support team throughout onboarding and while operating day-to-day. ### 2. Powerful for Purchasing & Inventory, but Needs Better Column Sizing and Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Dorothy A. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Crunchtime?** The ability to do so many things within their system. We are currently using it for recipe management, purchasing and inventorywhich requires so many department involvement. **What do you dislike about Crunchtime?** Minor things like how the columns do not auto adjust sizing, unable to export all pages of errors in inbound integrations, how you have to always start at the dashboard when logging into matched (wish it could be the last page I was on) **What problems is Crunchtime solving and how is that benefiting you?** The cdp imports and exports will help us tremendously when we are updating and creating new recipes ### 3. It remains a great tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio A. | Food Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Crunchtime?** I use it to keep the information from several stores organized, and Crunchtime makes the whole process so much easier, from entering data to viewing reports. Plus, it integrates with many accounting systems, which is incredibly flexible. **What do you dislike about Crunchtime?** With the latest updates, they worked extensively on the ecosystem and how the user navigates through the system, making it much more user-friendly and intuitive. **What problems is Crunchtime solving and how is that benefiting you?** Efficiently collects information from each of the stores to generate reports **Official Response from Thao Littler:** > Hi there, Ignacio! Thank you for taking the time to leave your positive feedback about Crunchtime! We understand that app navigation can sometimes be confusing, and we are constantly working on enhancing the user experience to make it more intuitive. If you have any questions or concerns about anything specific at this time, please don't hesitate to reach out to our support team. We are always happy to help! Thanks again. ### 4. Implementation and Day to Day Functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2022 **What do you like best about Crunchtime?** Always felt that the ability to drill down on variances on a micro-level is Crunchtime's biggest asset. ROI is always going to be the driving factor when considering a data management partner. Identifying areas of waste and putting a system in place to rectify becomes an easy cost savings solution when using Crunchtime. **What do you dislike about Crunchtime?** The lack of consistency from Menu Screen to Menu Screen. Important to remember the high turnover rate in this industry, the more consistent the screen layout, the quicker the end-user becomes familiar and comfortable with the system. This applies to both EM and Net-Chef. Even submenu's under the same menu screen are different than one another. I know this may have improved over new releases, it is much appreciated. A constant issue for us is drastic price changes skewing cost. I notice every week, drastic price changes due to invoice errors. While I understand they're end-user errors that need to be minimized, after invoices are corrected within the same day or next day, we still run into average cost being off constantly. Products depleted at the wrong price then require a rerun of menu mix that create extra work. Would love the ability to get an email alert on drastic cost changes to rectify inaccurate cost depletions more timely. The system can be unforgiving to user errors. **Recommendations to others considering Crunchtime:** Consider the turnover rate at your business and the software abilities of your team. The system provides a ton of great analysis and drill-down abilities, but bad data in bad data out. Need to have a few strong end-users who can help with the constant training within the restaurants. **What problems is Crunchtime solving and how is that benefiting you?** Actual vs. Theo COGS opportunities, Identify gaps in actual labor, Labor Productivity, Cost Analysis. **Official Response from Tasha Lloyd:** > Thank you for leaving us a review! We appreciate you taking the time to give us valuable feedback. It is great to hear about your positives experiences using CrunchTime for identifying waste, drilling down on variances, and overall cutting costs. For your feedback regarding consistent screen layouts, we just launched CrunchTime version X and it includes significant updates to our UI in regards to look-and-feel and navigation. You can learn more about it here: https://www.crunchtime.com/crunchtime-blog/introducing-crunchtime-x We are sorry to hear about end-user errors causing invoice errors. At this time we do not offer email alerts, but there are reports available to show cost discrepancies. As we improve our platform, we are continuously looking for stronger automations and tighter integrations with vendor partners to eliminate the need for manual entry and reduce user error. ### 5. Overall great except teamworx mobile app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Crunchtime?** The scheduling on teamworx is much easier than our old company. **What do you dislike about Crunchtime?** The Teamworx mobile app has some flaws for example the Managers not being able to see their own schedules or request time off through the mobile app. They have a limited options they can view and some people can’t even open the teamworx app it just load indefinitely and never opens. **What problems is Crunchtime solving and how is that benefiting you?** The scheduling is easier to accomplish which makes life easier. **Official Response from Thao Littler:** > Hi there! We are glad to hear that scheduling using Crunchtime is an easier and better experience for you than with a previous vendor. I brought up your feedback to our team and they mentioned that your managers can actually view their schedule on the "My Schedule" page and request time off by using the "My Time" page on the mobile app. I'm sorry if your managers are currently experiencing trouble with that, though. If you think it's a configuration issue, I recommend reaching out to your company's help desk first. If needed, they can escalate the issue to our support team. If you'd like to discuss this further or if you have any questions, please don't hesitate to reach out to me directly at tlittler@crunchtime.com. Thanks so much for taking the time to leave us a review - we really appreciate it! ### 6. Not a Fan of Crunch Time **Rating:** 2.5/5.0 stars **Reviewed by:** Stephanie H. | Restaurant General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Crunchtime?** The dashboard is clear cut and easy to read **What do you dislike about Crunchtime?** I think there’s too many steps and it’s tedious did you simple actions. The reporting has way too many categories could just be simplified. **What problems is Crunchtime solving and how is that benefiting you?** I don’t really think it’s solving any problems for me. I feel like there’s way too many issues within the system. ### 7. Well presented in a timely manor. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Crunchtime?** Phone app and its continuous upgrades especially the sales tracking. **What do you dislike about Crunchtime?** I would like to be able to see who is on the clock from the app. There is no way to review this on the app **What problems is Crunchtime solving and how is that benefiting you?** Cruchtime is solving time management with there updates to the phone app. ### 8. Very educational and excited about the new features that are coming **Rating:** 4.5/5.0 stars **Reviewed by:** Omar P. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Crunchtime?** Easy to navigate from EM, Net Chef, and Teamworx. **What do you dislike about Crunchtime?** One thing I dislike is the support center that is provided for certain tasks. The information in the support center doesn't really go into too much detail and there is a bit of confusion. **What problems is Crunchtime solving and how is that benefiting you?** Simplifying the forecast screen is a great benefit. This will help our stores with adjusting scheduling and becoming less confused in what they are seeing. ### 9. Crunchtime and its products has simplified operations! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve N. | Director of Operations for a Franchise, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Crunchtime?** I appreciate the integrations, real time reporting, and easy to use mobile apps. I also feel they are a great partner with our brand and listen to our needs, and make adjustments. **What do you dislike about Crunchtime?** I am excited to see improvements in forecasting as they often need manager intervention. **What problems is Crunchtime solving and how is that benefiting you?** Helps us reduce labor by giving us analytics and also save time while doing inventory and ordering. ### 10. Great for the most part **Rating:** 3.5/5.0 stars **Reviewed by:** Donald T. | Senior Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Crunchtime?** Excellent for food cost and labor management **What do you dislike about Crunchtime?** Downside is a lot of things are not customizable for our specific business needs **What problems is Crunchtime solving and how is that benefiting you?** Ideal and earned hours really help us in scheduling the right number of people for the right time and the earned metric lets us see how we did for the actual sales volume that day ### 11. It's great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Crunchtime?** I like how everything is becoming integrated with all of our other platforms. It makes less work for our management team. It is very easy to navigate, and figure out the answers to our questions ourselves for the most part. **What do you dislike about Crunchtime?** I wish there was a chat feature. So if there is a question I need answered immediately, that I cant find under the help feature, I can ask that way instead of emailing an fbc etc. **What problems is Crunchtime solving and how is that benefiting you?** Food, paper, and labor costs. ### 12. Everything Inventory Related All In One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Crunchtime?** Reliable and easy to use. I rarely have to reach out to their support team, but when I do, I'm always taken care of in a timely manner. **What do you dislike about Crunchtime?** Some reports can be a little challenging to pull. **What problems is Crunchtime solving and how is that benefiting you?** Accurate inventory counts. Recipe management. Order guide management. ### 13. Accessible, Decent UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Crunchtime?** I really enjoy the UI and the layout the new update has provided. The buttons are bigger, the quick links are tools my business uses daily and I really enjoy the tasks UI being apart of the dadhboard. I know it was jointed together previously but considering almost everything is on the dashboard is help. **What do you dislike about Crunchtime?** Though, with the layout being as it is, training people can be a bit confusing as more tools that cater to our business more are not as easy to find via the quick links provided. I don't also find it helpful that when an accident does occur, like ordering a truck and cancelling it-- the order still goes through. I have immediately canceled an order right after submitting as well. **What problems is Crunchtime solving and how is that benefiting you?** Inventory is a breeze when it comes down to end of month. The numbers of %'s of theoretical vs actual helps bring a better visual for our managers and how they can eliminate waste. ### 14. Zenput - Crunchtime **Rating:** 5.0/5.0 stars **Reviewed by:** Aspen B. | Restaurant Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Crunchtime?** I like the accessbility best about Crunchtime, it is there for our daily documentation as far as checklist, inventory list and etc. One of our daily tools we use to be productive in the restaurant industry. Customer Service is amazing, my rep is Jessica Schwartz is the best. Intergration and Implementation helps our day to day functions. **What do you dislike about Crunchtime?** Nothing at all. great product, no complaints at all. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime is used for all of our safety and daily checklist from food safety temp checks to compliance audits which keeps our business honest and accurate. ### 15. It’s awesome and helps the financial growth of the company **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | Facilities manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Crunchtime?** User friendly it's easy for the crew to use it **What do you dislike about Crunchtime?** Nothing it works well with our stores and helps maintain food cost **What problems is Crunchtime solving and how is that benefiting you?** It helps us track food cost and labor ### 16. Easy user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about Crunchtime?** Crunchtime is a great tool for any business. I use it most for inventory, reviewing the difference between the actual and theoretical. **What do you dislike about Crunchtime?** Not a huge fan of the labor potion of crunchtime. **What problems is Crunchtime solving and how is that benefiting you?** Variance between the actual COGS and theoretical. ### 17. Crunchtime review **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2024 **What do you like best about Crunchtime?** I like how easy it is to navigate crunchtime its super simple, easy to use. It saves me a lot of work and it is very beneficial when you are in a hurry. I like the main page how it shows all the numbers in the first page. Saves you time when your not constantly looking for the info that you need. **What do you dislike about Crunchtime?** I have nothing bad to say about crunchtime. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime makes it super simple to create a schedule for my business. It helps control the amount of money we spend on labor and helps me see what we are spending on labor and helps so I dont spend too much. **Official Response from Thao Littler:** > Hi Alicia - We're thrilled to hear that you find Crunchtime easy to navigate and helps your team control your labor costs! We appreciate your support and are committed to keep improving our platform to meet your teams' needs. ### 18. New to Crunchtime **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Crunchtime?** I like the visibility we have across locations. I love the dashboard, it is user friendly! Great customer service! **What do you dislike about Crunchtime?** I don't like that you can't organize the order guide without using templates and there is no place to add a par amount. Also, when using a tablet to order we can't use a template. **What problems is Crunchtime solving and how is that benefiting you?** More visibility for users and ability to do more functions at the restaurant level. For example complete our own product transfers ### 19. Keeps my work organized **Rating:** 5.0/5.0 stars **Reviewed by:** Paula P. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Crunchtime?** I love Crunchtime due to the fact that you have all of your information in 1 place. With being a university, we have several programs that we work with. At least with CT, it's all there in one place. It makes what I do easier to organize. **What do you dislike about Crunchtime?** Really my only complaint about Crunchtime is Biz IQ. It is not a friendly program and it is not easy to use. **What problems is Crunchtime solving and how is that benefiting you?** Being able to post multiple locations from one spot is genius. Again, in the university setting, we have 52 locations that we manage and currently I have to manage them by location. Our locations do not always do what we ask them to do. **Official Response from Thao Littler:** > Hi Paula! Thank you for your feedback. It's great to hear that using Crunchtime simplifies your university processes across 52 (wow!) locations. I appreciate what you have to say about BizIQ. I can't give too much away at the moment, but the team is working on making some major improvements to it, and we can expect those updates to go live very soon. In the meantime, please don't hesitate to reach out to our support team or your CSM for any help and support. Thanks again! ### 20. Always so helpful when I have questions and constantly looking for ways to improve **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Crunchtime?** One of my companies core values is 1% better. We constantly look to improve and Crunchtime is the same way **What do you dislike about Crunchtime?** Certain limitations to some of the reports. There's a fantastic daily breakdown in NetChef on the dashboard, but its only accessible for the current day. I would love if this report could be accessed for past dates **What problems is Crunchtime solving and how is that benefiting you?** Labor focus and drilling down inventory variances **Official Response from Thao Littler:** > Hi there, Jessica! It's great to hear that Crunchtime is helping you with labor focus and inventory variance analysis. We're always striving to enhance our platform, and I'm glad that this value aligns with your company's core values, too! Thank you for your feedback about some of the report limitations you're facing—I'll take that to the team, but I'd also like to invite you to submit your idea to the Ideas Portal! ### 21. Crunchtime is BEST IN CLASS! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Manager of F&B Inventory Systems, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Crunchtime?** Between the intelligence in the platform and the teams supporting their clients, Crunchtime is best in class! Consistently focused on their customers and always looking for ways to improve. **What do you dislike about Crunchtime?** In over 7 years of using the platform, I have nothing to share negatively. When opportunities have arised, Crunchtime has always answered the call. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime supports our vast business by providing our operators the tools to own their COGS with easy, quick answers and navigation. **Official Response from Thao Littler:** > Thank you for your kind words, Jessica! We're committed to providing top-notch support and continuously improving our platform to meet our customers' needs, and it's always great to know when our customers and partners can see that too. Please let us know whenever you need any help or support! ### 22. 2024 Crunchtime Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe Mae G. | Business Management Systems SME, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Crunchtime?** Crunchtime is an awesome platform all of our stores use for inventory, labor, etc. It makes it easy for us to keep our stores organized and functioning at our highest capacity. **What do you dislike about Crunchtime?** We have a few issues with data importing and exporting, but knowing it is on the roadmap this year gives us hope for more functionality! **What problems is Crunchtime solving and how is that benefiting you?** Keeps the restaurants organized and allows up to oversee their operations at a corporate level but using reporting. **Official Response from Thao Littler:** > Hi Chloe Mae! Really great to hear that your stores are functioning at an optimized level with Crunchtime's help. And thanks so much for your feedback about the data importing and exporting issues. We're actively working on improving this functionality to provide a better experience for our users (as you already heard from our monthly webinar). Please let us know if there's anything we can help support you on at this time! ### 23. Director of Restaurant Systems **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Crunchtime?** Live data, food cost accuracy, and easy to update. **What do you dislike about Crunchtime?** CSM support. Once you're rolled out, we no longer become a priority. **What problems is Crunchtime solving and how is that benefiting you?** Labor and sales **Official Response from Thao Littler:** > Thank you for your feedback regarding our CSM support. We're sorry to hear that you feel your needs haven't been prioritized after the rollout. Your experience is important to us, and we're committed to improving our support process. To help us better understand and address your concerns, could you provide more details on specific instances where you felt support was lacking? This will allow us to identify the areas where we need to improve and ensure we provide the level of service you expect. You can also reach out to our support team directly at support@crunchtime.com for any immediate concerns. Thank you again for bringing this to our attention. We value your input and are dedicated to making Crunchtime better for all our users. ### 24. Good tool for non commissary based restaurant companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Crunchtime?** If you are a tradiitional restaurant company then CrunchTime will serve your needs and is fairly easy to use for operations. **What do you dislike about Crunchtime?** Slow to make changes, product has felt stagnat for the past several years. The commissary module has not been touched and not well designed. **What problems is Crunchtime solving and how is that benefiting you?** Inventory, recieving, and analytics **Official Response from Thao Littler:** > Hello, and thank you for giving us some feedback about Crunchtime. We appreciate your input about the need for faster changes and improvements to the commissary module. We'll share this with our product team, but you can also submit any specific ideas or requests that you have to our Ideas Portal so our team can consider adding those to our roadmap. Please let us know if you have any questions or need support at this time. Thanks again! ### 25. Use Crunchtime go paperless be effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Skip A. | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Crunchtime?** Crunchtime is like a onetime shop for foodservice. It is easy, has useful resources for trouble shooting and is clear on best practices to take care of all issues with labor and food cost. Eliminates alot of the paper we used in the past. **What do you dislike about Crunchtime?** Not being able to learn everything there is about the tool. What I dont know I dont use therefor I might be missing valuable information that we can help with. **What problems is Crunchtime solving and how is that benefiting you?** Currently controlling food cost and manageing forecasted sales bast of last four weeks, which then lets us schedule accordingly so that we are not over spending labor dollars. **Official Response from Thao Littler:** > Hey there Skip! We're glad to hear that Crunchtime has been effective for you in managing food and labor costs. We understand that learning all the features of the tool can be challenging, but we do offer training and support to help you maximize its benefits. For example, we now have monthly customer webinars that discuss all the new and upcoming releases to look forward to. We also plan on rolling out more helpful resources to our customers in the coming months. Please reach out to our support team for assistance whenever you feel like you need help adopting a new feature and we're more than happy to support you. ### 26. A Stellar Experience with CrunchTime Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Jenn H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Crunchtime?** The platform is user friendly, with intuitive reporting, notifications, and daily operations systems. Zenput allows strategic initiatives to be tracked across our whole fleet, with Teamworx and NetChef helping our prime costs stay in line. **What do you dislike about Crunchtime?** The support team can be slow to respond, and lack clarity in communications of process. More guides to walk through examples of processes could be helpful, and faster (less then 1 business day) response times would greatly improve experience. **What problems is Crunchtime solving and how is that benefiting you?** As a key player in the hospitality industry, we faced ongoing challenges in managing food costs, inventory, scheduling, labor, and executing standard operating procedures. Our AvT Variance goals demanded significant improvements, necessitating a solution that could empower us to enhance performance and drive operational excellence. **Official Response from Thao Littler:** > Hi Jenn! First off, congratulations to you and your team for winning our first annual Ops Excellence Awards at the Ops Summit. Second, I know this response is coming a little later than expected, but thank you for taking the time to leave your positive feedback about our platform's user-friendly features and its ability to help you track strategic initiatives. That means the world to us! We hear and understand your concerns, though, about the support team's response times and strive to improve in this area as the Crunchtime and Zenput teams continue to integrate. Thank you again! ### 27. Online Training Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Crunchtime?** I like that I am able to design and create my own training video content and enter it into the training platform to deliver to my employees and track their progress in real time. **What do you dislike about Crunchtime?** Currently there is only one way to publish video training content and I would like to see more options added. **What problems is Crunchtime solving and how is that benefiting you?** Has cut down a ton on the printing costs of training manuals. Allows me to see training in real time. **Official Response from Thao Littler:** > We're happy to hear that you are enjoying the ability to design and create your own training content and track your employees' progress in real-time. Thank you for your feedback about wanting more options for publishing video training content; we will definitely take that into consideration for future updates! ### 28. Straightforward & Consistent **Rating:** 5.0/5.0 stars **Reviewed by:** Jamal G. | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Crunchtime?** Crunchtime is a self sufficient system that gives back everything you put into it. It leads the field in reporting and quality of tools at your disposal to run your business in the most efficient way possible **What do you dislike about Crunchtime?** I do wish there was a bit more flexibilty in user configurations. It would be nice to be able to have more filter options or ability to move certain widgets around to suit what makes the most sense for the user **What problems is Crunchtime solving and how is that benefiting you?** This platform allows us to truly see how our product moves throughout our business from start to finish. The level of detail in which were abel to track our COGS is unmatched **Official Response from Thao Littler:** > Hi Jamal, It's great to hear that Crunchtime is helping you track your product movement and COGS in such detail. We're pleased to provide value in this area! Thanks for giving us some feedback about user configurations--I will relay that to the team, and we can consider this for future improvements. I'd encourage you to also add your specific ideas and requests to our Ideas Portal so that it can considered for the roadmap. Thanks again! ### 29. Culinary Training and F&B Ops **Rating:** 5.0/5.0 stars **Reviewed by:** Sara W. | Food & Beverage Operations and Culinary Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Crunchtime?** Ease of use and visibility in variance issues by product. **What do you dislike about Crunchtime?** Inability to go back and adjust waste entries that were entered incorrectly. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime is solving for an inventory management system - we previously used in house so CT has more features and visibility. **Official Response from Thao Littler:** > Hi Sara! Thanks for taking the time to give us your feedback. We're glad to hear that you find Crunchtime easy to use and appreciate its visibility in variance issues. We understand your frustration with the inability to adjust waste entries, though, and I will make sure to share this feedback with our team for future improvements. ### 30. Intro to CT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Crunchtime?** We use it all the time for inventory at our Jmike's as well as the integrated ordering for all our products. **What do you dislike about Crunchtime?** I would love SHORT video tuturials on learning the new aspects as they roll out. **What problems is Crunchtime solving and how is that benefiting you?** Inventory/ordering tracking **Official Response from Thao Littler:** > We're glad to hear that you find Crunchtime useful for inventory and integrated ordering at Jmike's! We also appreciate your feedback about wanting short video tutorials to learn about new releases, and we'll definitely consider that for future updates and continue to provide more information during our monthly webinars. Thank you for sharing your feedback with us! ### 31. I think that application is great for restaurant use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Crunchtime?** I like that we can track our profits & losses, inventory, labor, etc. all in one place. It allows us to visualize our enterprise's progress in a well documented format. **What do you dislike about Crunchtime?** I think that there should be improvement on the support end. If we have inquiries on bigger "projects" that we are hoping to achieve, the delay in response is disappointing. We'd like to see a little more movement and enthusiasm when it comes to implementing new ideas to the platform. **What problems is Crunchtime solving and how is that benefiting you?** CrunchTime is helping us minimize costs for our restaurants. Not only this, but we are able to track areas where we can improve so that we can become more efficient and profitable. ### 32. Webinar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Crunchtime?** Easy to follow and well organized. Support is efficient and knowledgable. **What do you dislike about Crunchtime?** No issues to report at this time. So far it's been good. **What problems is Crunchtime solving and how is that benefiting you?** Cost of goods sold and inventory management **Official Response from Thao Littler:** > Thank you for your positive feedback after our monthly webinar! We're glad to hear that you find Crunchtime easy to follow and that our support team has been able to help you effectively. Thank you again—we appreciate your review! ### 33. From Operator to Administrator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Crunchtime?** Centralized product and recipe list for our locations **What do you dislike about Crunchtime?** Several apps that are not combined into one. Clunky execution for operators in the field. **What problems is Crunchtime solving and how is that benefiting you?** centralizing and standardizing products across our company for accurate menu execution and recipe development. This makes my job easier. **Official Response from Thao Littler:** > Hi there! Thanks for taking the time to give us some feedback. We understand your concerns about the multiple apps--We are constantly working to improve the user experience and streamline our processes. We just recently announced on our monthly customer webinar that we'll be consolidating 3 of our apps into 1 very soon, so I hope that will make things much easier for you and your teams. Please reach out to us if you have any additional concerns or questions. Thanks again! ### 34. Crunchtime Five Time User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Crunchtime?** Crunchtime's purchasing and food costing is unparalleled in the industry. Combining Teamworx with Net-Chef - gives you a full P&L through controllables. Fully functional BOH system for operators. The Drill down capabilities on all data entries allow you to solve operational issues instead of just reporting on them. **What do you dislike about Crunchtime?** Biz IQ and Micros Strategies are not as intuitive as other BI tools. The data being housed separately from Net-Chef is understandable but the daily load lag can be frustrating. **What problems is Crunchtime solving and how is that benefiting you?** See initial response - having access to an operational p&l through controllables on an on-demand basis - is outstanding. Location managers can see and address any issues - food cost/labor etc long before the books are closed. ### 35. Crunchtime has provided a comprehensive solution to help achieve our training goals. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Crunchtime?** What I like best about Crunchtime is its versatility and customization options. The app provides a wide range of training modules and resources, allowing users to tailor the content to their specific needs. Whether it's food safety protocols, menu item preparation, or customer service guidelines, Crunchtime covers various aspects of restaurant operations. Additionally, the app's flexibility enables users to create and upload their own training materials, ensuring that the content aligns with their unique processes and standards. This customization aspect ensures that each restaurant can effectively train its staff based on their specific requirements, leading to improved operational efficiency and consistency. **What do you dislike about Crunchtime?** Industry-Specific Content: While Crunchtime covers a broad range of training topics, it could benefit from expanding its library of industry-specific content. Restaurants operating in specialized niches or with unique requirements may find limited options tailored to their specific needs. Including more targeted and specialized training materials would be valuable for such establishments. Overall, while there are areas for improvement, it's important to note that these drawbacks do not significantly diminish the overall value and usefulness of Crunchtime as a restaurant training app. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime is primarily solving two key problems in the context of restaurant training and operations: Streamlining Training Processes: One of the major challenges in the restaurant industry is ensuring consistent and effective training for staff members. Crunchtime addresses this problem by providing a comprehensive training platform with a wide range of modules covering various aspects of restaurant operations. By offering a centralized and accessible training resource, Crunchtime simplifies the training process and ensures that all staff members receive consistent and standardized training materials. This streamlining of training processes saves time, reduces manual effort, and improves the overall efficiency of training efforts. Enhancing Operational Efficiency: Another significant challenge in the restaurant industry is maintaining operational efficiency and consistency. By utilizing Crunchtime, restaurant owners and managers can train their staff members to follow standardized procedures and protocols. This leads to improved operational efficiency, minimized errors, and enhanced customer experiences. The app's customization options allow businesses to align the training content with their specific processes, ensuring that staff members are well-versed in the restaurant's unique requirements. As a result, Crunchtime benefits users by promoting smoother operations, reducing inefficiencies, and ultimately contributing to the overall success of the restaurant. As a user, the problems solved by Crunchtime benefit me by providing a streamlined and effective training platform. The app saves me time and effort in developing training materials from scratch and ensures that my staff members receive consistent and comprehensive training. This leads to improved performance, increased productivity, and reduced errors in daily operations. Additionally, Crunchtime's performance tracking and reporting capabilities allow me to monitor progress, identify areas of improvement, and provide targeted coaching to my team. Ultimately, the app helps me achieve better operational efficiency, maintain high standards, and deliver exceptional service to my customers. ### 36. Crunchtime - True Operators Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Crunchtime?** Crunchtime puts the power of data at your fingertips. It allows us to make smart, data driven decisions about our business. The ability to use the LMS to administer training has been a game changer for us. **What do you dislike about Crunchtime?** Teamworx app could use some improvements to the UI, but overall gets the job done. **What problems is Crunchtime solving and how is that benefiting you?** Having our labor scheduler embedded in the same tool as our inventory and sales has given our operators better insights and allows them to make decisions in real time. ### 37. Sales Forecasting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Crunchtime?** Crunchtime allows our team to pull data around sales and inventory so we can better prepare ourselves for expectations of sales. **What do you dislike about Crunchtime?** We dont see any downsides to crunchtime currently. **What problems is Crunchtime solving and how is that benefiting you?** Crunchtime makes scheduling and inventory easier with access to data from prior years. **Official Response from Thao Littler:** > Hi there! Thank you for taking the time to send us your feedback. We're pleased to hear that Crunchtime is solving your scheduling and inventory challenges by providing access to and leveraging historical data for more accurate sales forecasting. ### 38. Functional tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Crunchtime?** The product is intuitive, and provides a framework for our business. **What do you dislike about Crunchtime?** Lately support has been very unresponsive. Also our Microstrategy reports lose their formatting when sent over Gmail which is frustrating. **Recommendations to others considering Crunchtime:** Crunchtime has proven to be a valuable asset for our organization. We have achieved buy-in from all departments of our organization, and have utilized CT for the construction of our Labor, Menu Mix, and Sales Databases. **What problems is Crunchtime solving and how is that benefiting you?** Provides organization of our inventory, and allows us to more easily access our POS data for querrying. **Official Response from Tasha Lloyd:** > Thank you for your feedback! We appreciate you taking the time to leave us a review. I checked with our Product team and it looks like your Gmail issue with Microstrategy reports was investigated and resolved. If you are still having issues, please reach out and we can further assist. We are sorry to hear about your experience with our support team. This information will be sent directly to our management team so we can look into our response speeds and assure we are getting back to our customers in a timely manner. ### 39. Application super user **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Crunchtime?** All in one shop for back office. Its something new every day. **What do you dislike about Crunchtime?** Ui needs some upates to make it easier to use as a super user. Lots of built-in redundancies. Need SOS reporting built in. **What problems is Crunchtime solving and how is that benefiting you?** n/a **Official Response from Tasha Lloyd:** > Thank you for your review! We always appreciate getting candid feedback from our users. In regards to UI updates, we recently released CrunchTime version X and it includes significant updates to our interface. We modernized the look-and-feel and improved navigation as well. You can learn more about the release here: https://www.crunchtime.com/crunchtime-blog/introducing-crunchtime-x The SOS reporting feedback is something we are aware of and looking into for future development. ### 40. Reliable system **Rating:** 4.0/5.0 stars **Reviewed by:** Camilo O. | Director of Hospitality **Reviewed Date:** November 26, 2021 **What do you like best about Crunchtime?** I like the report and how easy is to make inventories **What do you dislike about Crunchtime?** What I dont like is that making schedules you have to use a separate app when other apps have on the same system **What problems is Crunchtime solving and how is that benefiting you?** Bettwr costing and fast reports **Official Response from Tasha Lloyd:** > Hi Camilo! Thank you for your candid feedback. While our Teamworx platform for creating schedules is separate, we offer a direct navigation from our core platform so you don't have to log in again. With our new CrunchTime X release, we have updated Tasks so that when you click on any Task related to scheduling, it takes you directly to Teamworx. You can learn more about the release here: https://www.crunchtime.com/crunchtime-blog/introducing-crunchtime-x ### 41. Makes inventory management easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2018 **What do you like best about Crunchtime?** I have used many inventory systems over the course of 20 years and none of them even come close to the ease of crunch time. See up to date inventory levels, run reports easily to help research discrepancies, order products from vendors and reconcile them all in one easy to use program. I like the storage location feature, which helps make inventory counts more accurate. **What do you dislike about Crunchtime?** One thing that I dislike about this program is that when entering inventory adjustments it lists items by storage location, instead of total amount of items. When damaging out items there are times when the main storage location does not have enough of the item for me to damage out and then I have to see all the locations and figure out where I can damage it out. But other than this issue, the program is great. **What problems is Crunchtime solving and how is that benefiting you?** Keeping accurate up to date inventory records and easy ordering. The reporting features make it easy to research inventory overages/shortages. It also helps to see which items our employees may be over/under portioning, which has been really helpful in eliminating our bartenders over-pouring. **Official Response from Tasha Lloyd:** > Thank you so much for your review! We always appreciate hearing feedback from our users. It is great to hear that with your experience using different inventory systems, you have had positive experiences with CrunchTime. ### 42. Crunchtime - Used in the time of a crunch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Crunchtime?** I enjoy the user friendly aspect of this system as it allows our managers to be able to count inventory and have an accurate tracking of proudct used in any specifict location. It also allows them to order US Foods and Produce orders accurately without having to over order and/or over spend funds to acquire products. **What do you dislike about Crunchtime?** I dislike the editing in the net-chef tool via website. Anytime an edit is made the page refreshes, but it takes you back to the top of the page vs. refreshing to last previous edited spot. **Recommendations to others considering Crunchtime:** Definitely invest in the product and utilize the helpful tools and hints within their product. It works for you as long as you work with it. Be sure to be consistent with counting and using the product each and every day to get the best out of the product. **What problems is Crunchtime solving and how is that benefiting you?** We are solving the typical issues with inventory by having a central location to track numbers, food costs, and usage. We are also solving our waste issues to determine how much we are wasting of prepped products each week. ### 43. Very bad Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2020 **What do you like best about Crunchtime?** Back office Solution was poorly managed. **What do you dislike about Crunchtime?** This software made a dash of itself. Compatibility issues and complex design. **Recommendations to others considering Crunchtime:** Its complete waste of time and money. **What problems is Crunchtime solving and how is that benefiting you?** No solution was provided at all. **Official Response from Tasha Lloyd:** > Thank you for taking the time to leave a review! We are sorry to hear that you had a bad experience. We work very hard to ensure every customer is happy and every implementation is successful with a churn rate of under 1%. We have had several new releases that included significant updates to improve the user experience. If you want to learn about our latest release and get a preview, check out this blog article: https://www.crunchtime.com/crunchtime-blog/introducing-crunchtime-x ### 44. Inventory Management not used to full potential **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Crunchtime?** We are able to quickly make changes to store inventory and audit items **What do you dislike about Crunchtime?** Mistakes result in drastic problems for our work environment. If we accidentally select the wrong option or procedure action it will cost us 1-2 hours of rework and counting inventory. **What problems is Crunchtime solving and how is that benefiting you?** We are using it to track our inventory throughout the day and manage our products. ### 45. Great All-in-one restaurant management solution. **Rating:** 3.5/5.0 stars **Reviewed by:** Landon B. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Crunchtime?** Crunchtime offers a wide range of tools and functionality allowing you to perform nearly all your restaurant management in just one stop. Food Cost, inventory, and labor managent are some huge benefits. The dashboard is also great for easy access to your food management data.. **What do you dislike about Crunchtime?** While it offers nearly all standard day to day operations management and even some task management, it does not offer a great deal with regards to a HACCP program.. A secondary Food Saftey solution is still needed to comply with most local health code. **What problems is Crunchtime solving and how is that benefiting you?** Food Cost, including waste. Inventory, to help order the right quantity and keep track of existing inventory. Labor cost analysis and management, helping to understand trends to keep cost down. Multi-location tracking. (for franchise) The Dashboard for quick view of information across multiple locations. ### 46. Good resource to manage your back office needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Crunchtime?** The program is quite easy to navigate and order required items. It's self-explanatory for the most part. **What do you dislike about Crunchtime?** Nothing really; if all items are correctly set up in the system, then there are no issues. **Recommendations to others considering Crunchtime:** None at this point. **What problems is Crunchtime solving and how is that benefiting you?** It's a back office managment tool that helps with item inventory and ordering. ### 47. I work as a manager at an establishment that uses Crunchtime for 80% of our record keeping. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Crunchtime?** I like how easy it is to learn. Crunchtime has an interface that is easy to maneuver and has the ability to really change a lot. **What do you dislike about Crunchtime?** I think the program could use a “facelift” **What problems is Crunchtime solving and how is that benefiting you?** As much as I would appreciate the waste calculations and the ability for crunchtime to read proper increments for par leveles, the program doesnt update in real time. This makes it very difficult to understand the numbers being displayed (that are incorrect) verses the numbers that you have on paper for input. After a few times refreshing the page will update but it takes time. ### 48. Just starting on it. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2018 **What do you like best about Crunchtime?** Amount of information and functions it can help control. **What do you dislike about Crunchtime?** A lot of stuff going on at one time. I think our setup was not done quite right. **Recommendations to others considering Crunchtime:** Try it and learn all the functions step by step. **What problems is Crunchtime solving and how is that benefiting you?** Scheduling in the future. Should speed up that process and ease of use for employee requests. ### 49. Inventory **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Crunchtime?** Inventorying and sequencing inventory is a dream. I love how easy it is. **What do you dislike about Crunchtime?** Sometimes can be very very slow. Other than that, the ease of use is awesome **Recommendations to others considering Crunchtime:** Try it and see. It may run slow sometimes but ciatomization for inventory is awesome **What problems is Crunchtime solving and how is that benefiting you?** Inventory, controlling food costs and ensuring accountability ### 50. Use the software numerous times a day **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2017 **What do you like best about Crunchtime?** It's easy to use and great for tracking **What do you dislike about Crunchtime?** Wish there were some times that it would allow an order to be edited - sometimes once something is saved, it won't let me go back in and edit something. I also wish that the editing labor punches was a little more clear in it's presentation **Recommendations to others considering Crunchtime:** It's a great way to spread out the work load and be able to track which person is making edits **What problems is Crunchtime solving and how is that benefiting you?** it's a great way to figure out which employees are entering in which information because of the individual logins and it's helpful for figuring out which step in the process any errors are made ## Crunchtime Discussions - [Is it possible to have CrunchTime create a predictive order](https://www.g2.com/discussions/28266-is-it-possible-to-have-crunchtime-create-a-predictive-order) - 1 comment, 1 upvote - [View Crunchtime pricing details and edition comparison](https://www.g2.com/products/crunchtime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+08%3A04%3A50+-0500&secure%5Bsession_id%5D=b24d731b-e663-4c40-be06-2b6f64c233e4&secure%5Btoken%5D=9c87c62c9076057a7a4976e131481ba2ab22692330c8537874fb04d3c4a18ce8&format=llm_user) ## Crunchtime Integrations - [Crunchtime Ops Execution](https://www.g2.com/products/crunchtime-ops-execution/reviews) - [Delaget](https://www.g2.com/products/delaget/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workstream](https://www.g2.com/products/workstream-workstream/reviews) ## Crunchtime Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Employee Management **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Crunchtime Alternatives - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (316 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews)