---
title: CRPRO Reviews
meta_title: 'CRPRO Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CRPRO works for a business like yours.
date_modified: '2026-07-21'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# CRPRO Reviews
**Vendor:** CRPRO  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About CRPRO
CRPRO is a WhatsApp CRM built for Brazilian small and medium businesses that sell and support customers over WhatsApp and need structure without enterprise-grade complexity. Connected through the official Meta WhatsApp API (as an approved BSP), CRPRO removes the risk of getting the number banned and unlocks what the regular WhatsApp Business app can't do: multi-agent support (multiple agents on a single number, with routing and supervision), a sales kanban tied directly to conversations, mass campaigns with Meta-approved templates, follow-up automations, and a built-in AI agent (Cris) that qualifies and replies to leads before a human steps in — including outside business hours. Everything runs in Portuguese, priced in Brazilian reais, hosted on servers in Brazil and compliant with LGPD (Brazil's data protection law). CRPRO is designed for teams of 2 to 10 agents closing deals over WhatsApp — clinics, real estate, agencies, e-commerce and service businesses. Key features: • Official WhatsApp API (Meta / approved BSP) — no ban risk • Multi-agent shared inbox on a single number • Sales kanban integrated with conversations • Built-in AI agent (Cris) for first response and lead qualification • Mass campaigns with Meta-approved templates • Follow-up automations and workflows • Lead capture forms with automatic distribution • Conversion dashboard and reports • Servers in Brazil · LGPD compliant What sets CRPRO apart: pricing in BRL with no exchange-rate surprises (unlike USD-billed competitors), AI included rather than sold as an expensive add-on, and a genuine official API — not a disguised WhatsApp Web workaround.






- [View CRPRO pricing details and edition comparison](https://www.g2.com/products/crpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+21%3A18%3A32+-0500&secure%5Bsession_id%5D=43d26272-6b33-48b6-b17b-077f02d6fea9&secure%5Btoken%5D=2173e82da891f01f423f12706751e333f640b7be77015b649d02229710d48d1f&format=llm_user)

## CRPRO Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top CRPRO Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,691 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,255 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,328 reviews)