CrowdRise by GoFundMe Reviews & Product Details

The system is intuitive, easy to implement, and looks professional. CrowdRise customer service is friendly, fast, and provide great solutions to the rare problems I have encountered (mostly me wanting to do something unusual within the system). The CrowRise team has made my fundraising for the Cystic Fibrosis Foundation a smooth process. Review collected by and hosted on G2.com.

Absolutely nothing. CrowdRise is fantastic! Review collected by and hosted on G2.com.

EVERY time I have asked for assistance, and sometimes for complex requests, EVERY one of the CrowdRise support team members have ALWAYS not only met but have exceeded my expectations! It feels to me like every CrowdRise team member cares as much about our ultimate success as we do . . . that is truly EXTRAORDINARY!!! This has been 1 of the 2 best customer service experiences I have EVER enjoyed! HIGHLY RECOMMEND CrowdRISE! Review collected by and hosted on G2.com.

What? There is nothing to dislike based on my experience!!! Review collected by and hosted on G2.com.

Quick response to my issues as well as quick solutions. Review collected by and hosted on G2.com.

Just a little confusing at first how to communicate Review collected by and hosted on G2.com.

Customer support in all departments is caring, responsive, and helpful. Any problem or question you have, anyone I have connected with is concerned and ready to assist. They loop in different support channels to ensure your issue at hand is resolved efficiently. I can't tell you how great that is when our fundraising season is only 10 weeks long. Turnaround time is crucial to us to ensure we have what we need running, when we need it running! Review collected by and hosted on G2.com.

During our sign on process, we were told a few conflicting things from what we actually received. Luckily our Account Manager has handled all of this well and is working with us to keep the ball rolling and find solutions outside of what was originally promised. Review collected by and hosted on G2.com.

The customer service team is so responsive, and the ease of use of the back end fundraising reports is great. The page or fundraiser set up is super quick and easy to customize. Review collected by and hosted on G2.com.

Getting used to new layout has been a slight change. Everything else has mostly stayed the same. Review collected by and hosted on G2.com.

It's a super easy to use tool that helps you meet your funding goals for nonprofits and organizations overall, clean interface like all GoFundMe products. Review collected by and hosted on G2.com.

Let's be real, it isn't free and it never will be, but the cut of the fees they take is a little extreme. Review collected by and hosted on G2.com.

Quick replies to my questions, both by email and phone. Also very encouraging and doesn't make me feel like I am asking stupid questions. Review collected by and hosted on G2.com.

I wish that donor information could be uploaded to Salesforce directly. Review collected by and hosted on G2.com.

The site is easy to use, great e-mail support is quick and I really appreciate the "giving back" motto of this company. Review collected by and hosted on G2.com.

I am not crazy about the 6% fee, plus the payment processing. Review collected by and hosted on G2.com.

They responded so quickly to my request and with very thorough and easily understood direction. And a great sense of humor. Review collected by and hosted on G2.com.

Nothing- I got everything I needed at this time. Review collected by and hosted on G2.com.

Crowdrise clearly supports the nonprofits using their service. Their support service is excellent, responsive, a knowledge, offers good advice, and even assists with set-up. Review collected by and hosted on G2.com.

It's not always clear where to go to find something - exactly where to edit a fundraiser so that a display is visible, how to add thighs like photos, etc. Review collected by and hosted on G2.com.