Modern look and feel. Simplicity of setting up the campaign and being able to receive donations and get contact information from donors to provide adequate updates. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

I don't have any major issues with CrowdRise by GFM. I guess it could be confusing on what GFM is vs CrowdRise and donors got confused. Also the pricing wasn't clear. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/9/2022

"Why you should use Givebutter instead of GoFundMe Charity (now defunct)"

0/5

What do you like best about CrowdRise by GoFundMe?

I really didn't like all that much about it. It was alright when it was originally Crowdrise. Fundraising pages were integrated better, can share on social media easily, etc... Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

When it moved from Crowdrise to GoFundMe Charity years ago, it went downhill. Fees taken out of donations raised for the charity increased, you could not talk to a person anymore and had to wait a couple days to get a response via email. No wonder GoFundMe Charity shut down. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/28/2020

"Great crowd-funding source for non-profits"

5/5

What do you like best about CrowdRise by GoFundMe?

This site is incredibly easy to use, has great flexibility, and a very charming, user-friendly interface…It Also has the plus of a very very wide audience Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

I think for nonprofits, it could have more choices for making Different donation amounts, with the ability to post photos and more info next to those… But otherwise it performs really great Review collected by and hosted on G2.com.

What problems is CrowdRise by GoFundMe solving and how is that benefiting you?

For nonprofits, they partner with organizations occasionally, especially during this pandemic, for example, a nonprofit I’m working with has a campaign that is being sponsored by QuickBooks, which is matching the first $500 in donations, which is really great…It is also helping us reach a wider audience we may not have otherwise gotten to as quickly… Even if they are not donating, the name recognition is a real plus Review collected by and hosted on G2.com.

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

12/11/2018

"After a few self inflicted hiccups customer support came through for me!!"

5/5

What do you like best about CrowdRise by GoFundMe?

Very thorough responses to all requested needs for correcting an active fundraiser that's been distributed to 300+ contacts as well as being broadcast on local news channels. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

So far there is honestly absolutely nothing negative I've found at this point in time. Review collected by and hosted on G2.com.

Recommendations to others considering CrowdRise by GoFundMe:

Just give it a try Review collected by and hosted on G2.com.

What problems is CrowdRise by GoFundMe solving and how is that benefiting you?

A very user-friendly way to achieve our families goal in our fundraising efforts to purchase jackets for homeless veterans. With the capabilities to contact donators directly to thank them for their contributions to your efforts, it is a huge plus to track actual donators vice just contacts sent out for assistance in reaching the proposed goals of the fundraiser's actual intentions. With the recent use of the platform by less than honorable people, it is a very positive way to influence the ideal of non-profitable charitable giving to the world and our local communities. At the rate things are going my family and I will definitely use this platform again vice just word of mouth or directly emailing friends and immediate family. Wes the support agent assigned to my email for corrections has been very responsive and completely corrected my self inflicted issues to get our fundraiser to the right level of direction and we can not thank him and the entire customer support staff enough for their hard work and diligence. Review collected by and hosted on G2.com.

G. Richard 'Dick' A.

Principal

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/27/2019

"Customer Service team helped me correct errors that prevented losses in donations."

5/5

What do you like best about CrowdRise by GoFundMe?

The responsiveness of the staff was the best I have experienced in over 40 years working with and for nonprofit organizations. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

I found nothing to dislike. From practical solutions, empathetic staff to user friendly software they excelled in all areas. Review collected by and hosted on G2.com.

Tracy C.

Owner

Small-Business (50 or fewer emp.)

1/8/2019

"Great Platform for Non-Profits"

5/5

What do you like best about CrowdRise by GoFundMe?

Very intuitive and easy to use. Everything is laid out for you and you just plug in your words and photos. Customer service responds within minutes it seems and always gets things resolved on first go around. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

Nothing so far and have been using 1 year. Review collected by and hosted on G2.com.

Recommendations to others considering CrowdRise by GoFundMe:

Great tool for fundraising -- they make things incredibly simple by allowing the user to post their updates to facebook, twitter with ease. Review collected by and hosted on G2.com.

What problems is CrowdRise by GoFundMe solving and how is that benefiting you?

I am a charity runner raising awareness and funds to help folks struggling with addiction. The crowdrise platform makes it easy to connect with donors, give updates, and thank donors. Review collected by and hosted on G2.com.

Sara K.

Teacher

Small-Business (50 or fewer emp.)

7/14/2018

"Easy to use"

4/5

What do you like best about CrowdRise by GoFundMe?

Ease of use was the biggest pro. When software is intuitive and I don't have to strain to find items this makes me happy. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

To be honest, in the short amount of time I used it, there was not anything that I did not like or that frustrated me in any way. Review collected by and hosted on G2.com.

Recommendations to others considering CrowdRise by GoFundMe:

Remember this is for non profits and not for selling. I've seen people try and use it for this and get banned. Additionally, I have not needed their customer support for anything so I am unable to speak to that aspect. Review collected by and hosted on G2.com.

What problems is CrowdRise by GoFundMe solving and how is that benefiting you?

I am still in the beginning stages of my non profit, but this is allowing me to put information in one place and raise funds for it. I like having some place that people can go to where they can learn more about my project and my plans for it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/22/2019

"CrowdRise is easy to use with superior customer service."

5/5

What do you like best about CrowdRise by GoFundMe?

Easy to get set up. Customer support responded quickly and with great patience. Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

A few issues claiming the profile, but probably on my end. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

3/19/2019

"First time user - great experience"

5/5

What do you like best about CrowdRise by GoFundMe?

Speed that my issue was resolved. I made a mistake when making a donation. All I had to do was send an email to support and the donation was reversed and I was able to donate to the correct organization Review collected by and hosted on G2.com.

What do you dislike about CrowdRise by GoFundMe?

nothing to dislike. It was simple and uncomplicated. very easy to use. Review collected by and hosted on G2.com.