CRMdesk Reviews & Product Details

This software is great!!!

The best about it is that is a web based program, so you will only had issues if the internet connection is not good. Review collected by and hosted on G2.com.

As i mentioned since its web based software, my internet was very slow at the beginning and it was lagging .

i managed to fix this right away! Review collected by and hosted on G2.com.

I like that it is web-based help desk that is very usable. Review collected by and hosted on G2.com.

Sometimes it is difficult to get the information needed to resolve the issue. Review collected by and hosted on G2.com.

Great functions and a lot of customization options to make it just the way you like it. Review collected by and hosted on G2.com.

Usability. You could write a 10,000 word guide on this product and there would still be content you missed. It needs to be more user friendly. Review collected by and hosted on G2.com.

I am totally satisfied in this software. Easy to use and productive. Review collected by and hosted on G2.com.

Cost seems high and I think that some of the features we do not need but it is a very good software. Review collected by and hosted on G2.com.

the user interface is excellent and can be customized easily Review collected by and hosted on G2.com.

some issues with email interface and frequently asked questions not comprehensive Review collected by and hosted on G2.com.

A modern, clean and organized look and feel to the system. Easy to simply manage all my customer replies. Great customer service. Review collected by and hosted on G2.com.

User Interface can get overloaded with thousands of replies. Sometimes it's slow to load and quickly logs you out. Review collected by and hosted on G2.com.

Great product with simple solutions for discovery and analysis research Review collected by and hosted on G2.com.

Requires flash which isn't supported by all browsers. Review collected by and hosted on G2.com.

CRMdesk is very user friendly so it is simple to use and understand Review collected by and hosted on G2.com.

slow at times, but the lag and issues are minimal Review collected by and hosted on G2.com.

It's definitely easy to navigate within the application and can be easily taught to newcomers Review collected by and hosted on G2.com.

I don't like the look of the application because it looks really outdated but it's doable. Review collected by and hosted on G2.com.

With many great us to help

With Customer Support. This is the tool

For the job. Review collected by and hosted on G2.com.

The response time/load

Time loading a customer can be slow

At times. Review collected by and hosted on G2.com.