CRMdesk Reviews & Product Details

I like how the format of each record looks modern and organized. I can manage my customer replies and email outs in 1 record. I can also look at charts and reporting tools by month end to sort the cases our team has handled in a given month. Review collected by and hosted on G2.com.

we would need to enter name and last name before a record is updated properly Review collected by and hosted on G2.com.

1. Automate sales

2. Boost market efficiency

3. Resolve customer service issues smoothly

4. Send effective notifications to customers Review collected by and hosted on G2.com.

The user interface can be upgraded for a better user experience. Review collected by and hosted on G2.com.

Crmdesk is excellent for tracking external incident management when you have users that are contracted. Review collected by and hosted on G2.com.

You'll end up using less of the features internally because of how it is designed. Dashboards are a little clunky. Review collected by and hosted on G2.com.

The UI is easy to use and customizable. Review collected by and hosted on G2.com.

Nothing specific. I wish you could push software to machines through crm Review collected by and hosted on G2.com.

I especially love the ease of being able to transition between programs within the software. Review collected by and hosted on G2.com.

Nothing really, maybe the design could use some improvements. Updated features. Review collected by and hosted on G2.com.

It's an all in one program that can conveniently help in ticketing and KB's. Review collected by and hosted on G2.com.

It can be slow especially if there are so many users logged in. Review collected by and hosted on G2.com.

It took a little time to get everyone involved, and when they did, it took a bit longer than expected to engage everyone in the program. CRMdesk was easy to navigate. The ease of use was definitely the most attractive aspect of this software. I loved how quick and easy it was to learn and start navigating. Review collected by and hosted on G2.com.

I didn't dislike CRMdesk much, it was easy to use and I loved it, maybe I don't like that it wasn't launched a long time ago. A lifesaver! Usability You could write a 10,000-word guide on this product and there would still be content you missed. It needs to be more user-friendly. Review collected by and hosted on G2.com.

CRM desk is user friendly, easy to understand, and makes tracking records quick and accurate. Review collected by and hosted on G2.com.

I would like for multiple users to be able to make changes in 1 record at the same time. Sometimes different groups need to make updates at the same time. Review collected by and hosted on G2.com.

User can customize unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction Review collected by and hosted on G2.com.

Not really sure if I had any issues with CRMdesk Review collected by and hosted on G2.com.

It allows us to know our guests before they even enter the door. Review collected by and hosted on G2.com.

The format isn’t the most easy to use. Hard to read at times. Review collected by and hosted on G2.com.