[ Crew Reviews ](https://www.g2.com/products/crew-crew/reviews) [ Crew Reviews ](https://www.g2.com/products/crew-crew/reviews) # Crew Features ##### ## Platform (68) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Training Management Track employee/learner's progression through training programs Goal Management Allows employees to set and manage work or career related goals Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Benefits Dashboard Use a dashboard to view benefits that are selected by employees or offered by employers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Training Management Track employee/learner's progression through training programs Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Orientation Workflow Management Create orientation programs for new employees or students Task Management Create, manage and track all task activities and progression HR Management Automates core HR functions such as talent management, employee evaluation and learning management Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Mobile Access Access software remotely via mobile devices Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Document Management Store, manage, and track all electronic documents in a centralized location Job Description Management Create, share, and manage the distribution of job descriptions/duties Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Third-Party Integrations Set up connections to third-party platforms to improve business processes Assessment Management Creation, administration, and evaluation of assessments or tests Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Third-Party Integration Addition of necessary external data, applications, tools, or features Initiative Management Create and manage internal campaigns to improve company culture or business strategy. Workflow Management Create, design and manage workflows for repetitive tasks Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Employee Referral Management Manage and track employee referrals for open job positions Candidate Management Build, track, and maintain relationships with candidates Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Advertising Management Manage advertising space and its sales within your network or publication Application Management Track, manage and store the applications of potential future members, customers or candidates Email Management Manage, store and organize emails within the system or via third-party apps Job Management Manage and track all job information and associated tasks Discount Management Track products that are for sale at a reduced price or part of coupon promotions Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. File Management Create, save, and store files Job Management Manage and track all job information and associated tasks Data Storage Management Manage and store data in a database Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Employee Management Track employee schedules, availability, and performance across projects and tasks Job Application Management HR Management Automates core HR functions such as talent management, employee evaluation and learning management Competency Management Catalog, manage, and develop employee skill sets Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Job Description Management Create, share, and manage the distribution of job descriptions/duties Evaluation Management Create, share, and manage the distribution of job descriptions/duties User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Workforce Management Platform Features (30) Labor Forecasting Predict the number and types of employees necessary to meet anticipated demand to control labor costs. Shift Scheduling Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. Time & Attendance Tracking Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. Absence & Leave Management Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. Skills Management Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. Succession Planning Identify high performing employees with potential to be promoted with minimal development. Workforce Analytics Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. Self-Service Capabilities Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. Mobile Shift Scheduling Managers and employees can create or claim available work shifts and receive notifications on their mobile device. Team Communication Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Budgeting/Forecasting Create budgets based on historical data and future projections Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Employee Scheduling Assign working shifts or tasks to employees based on their availability Time Off Management Track and manage employee time-off, vacation, and sick leave requests Workflow Management Create, design and manage workflows for repetitive tasks Timesheet Management Track the amount of time spent on a job or task Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Attendance Management Manage attendance for classes, shifts, meetings, or events Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Activity Tracking Track and document all activities across devices, networks, and other systems Sick Leave Tracking Track and manage sick leave time Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Skills Tracking Track employee skills, competencies, training & qualifications Variable Workforce Utilize third party services to cover unforeseen labor needs Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ##### ## Platform Basics (8) Performance Benchmarking Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. Reporting & Dashboards Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. Interoperability Connects to external systems and applications as needed to complete team workflows. Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboard Has a centralized dashboard for users to interact with. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Labor Cost Reporting Report on the allocation and distribution of labor costs across projects Show More ##### ## Platform Content (8) Employee Pulse Surveys Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. Survey Customization Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. Goal and Challenge Creation Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. Science-based templates Provides content templates built by academics and/or practitioners and leverage science and research. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Automation Automates some or all operation related tasks. File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Content Library Provides users with a pre-built library of useable content. Show More ##### ## Platform Additional Functionality (23) Employee Segmenting Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. Goal and Challenge Creation Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. Peer Recognition Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. Social Feedback Portal Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. Employee Portal Online portal where employees can access and track their own information Surveys & Feedback Gauge satisfaction and receive information for improvement and success Peer-to-Peer Recognition Allows employees to praise one another in a social network-like feed visible to the whole organization Integrations Integrates with business solutions such as payroll, workforce management, POS systems, etc. Mobility Is accessible from a mobile device and by users on the go. Forecasting Forecasts scheduling needs based on important KPIs. Task Management Provides task prioritization and management abilities. Portal Contains a portal to facilitate third-party or client application access. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Labor Management Manage the attendance, schedule, and payroll of the labor workforce Attendance Management Manage attendance for classes, shifts, meetings, or events Employee Management Track employee schedules, availability, and performance across projects and tasks Shift Management Facilitate the scheduling and coordination of employee shifts Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Calendar Management Track and manage schedules and meetings via an integrated calendar Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Timesheet Management Track the amount of time spent on a job or task Show More ##### ## Administrative Tasks - Frontline Worker Communication Platforms (6) Training & Learning Modules Distributes and manages access to training and educational modules. Health & Safety Policies Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions. Onboarding & Offboarding Allows workers to access onboarding and offboarding materials through the platform. Surveys & Feedback Allows administrators to distribute surveys and analyze feedback from workers. Employee Services Gives employees access to employee services , such as PTO requests and pay summaries. Knowledge Management Allows administrators to upload and manage documents and files within the platform. Show More ##### ## Communication Features - Frontline Worker Communication Platforms (4) Group Messaging Enables users to message each other in designated groups, whether public or private. Private Messaging Users can communicate in a private, one-on-one manner. Announcements Allows company-wide and targeted announcements to ensure workers receive relevant communications. Emergency Notifications Administrators can send out mass emergency notifications to everyone, designated groups, or individuals. Show More ##### ## Operations - Frontline Worker Communication Platforms (4) Shift Scheduling Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily. Insights & Analytics Provides performance insights and other analytics by individual, team, or region. Task Management Schedules and assigns tasks for employees and provides productivity insights for managers. SOPs & Documentation Provides written, step-by-step instructions for workers as well as task-related documents. Show More ##### ## Agentic AI - Frontline Worker Communication Platforms (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (99) Real-Time Reporting Active reporting of data and metrics Customizable Branding Add customized logos and colors to align with company branding Rewards Program Point or incentive based programs loyalty programs designed to increase customer engagement Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Learning & Development Facilitate training materials that help employees grow and progress in their positions Social Engagement Process of communicating with an online community and measuring the effectiveness of activity Chat/Messaging Communicate using direct chat or messages within the system Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Customizable Reports Alter the layout and content of reports Commenting/Notes Leave comments and notes on documents for others to view Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Profiles Centralized storage for employee data, records, and performance metrics Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Gamification Games or game-like elements to track progress and reward accomplishments Real-Time Data Receive data and information in real time Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Scoring Automatically calculate score after the assessment AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Offboarding Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Sick Leave Tracking Track and manage sick leave time Online Time Clock Track/log the amount of time employees worked per job using a timer Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Overtime Calculation Manage and record overtime hours for hourly employees Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access Access software remotely via mobile devices Customizable Reports Alter the layout and content of reports Schedule Distribution Assign and distribute work schedules to individual employees or teams within an organization Generative AI Use AI to generate content in the form of text, images, videos, etc. Multi-Location Manage and support multiple locations Reminders Timed notification for any upcoming task, deadline, appointment, or activity Shift Scheduling Schedule shifts via online calendars and available employees Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Labor Cost Calculator Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Shift Swapping Managing and trading shift details between employees Access Controls/Permissions Define levels of authorization for access to specific files or systems Messaging Communicate using messages within the system Data Import/Export Import and export data to and from software applications Approval Process Control Manage the process of evaluating documents or requests submitted for approval Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Mobile Alerts Notifications via mobile devices Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Activity Tracking Track and document all activities across devices, networks, and other systems Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Biometric Recognition Facial or other physical recognition to confirm identity API Application programming interface that allows for integration with other systems/databases Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Real-Time Data Receive data and information in real time Resource Allocation Assign available resources to various projects and tasks Real-Time Reporting Active reporting of data and metrics Shift Swapping Managing and trading shift details between employees AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Reminders Timed notification for any upcoming task, deadline, appointment, or activity Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Requests Tools that allow employees to request/schedule time off Approval Process Control Manage the process of evaluating documents or requests submitted for approval Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Document Storage Store and organize documents in a centralized system Real-Time Data Receive data and information in real time Data Import/Export Import and export data to and from software applications Time & Attendance Track and manage employee's work hours to improve payroll accuracy Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Clock In/Out Track employees' arrival and departure timings for payroll purposes Customizable Reports Alter the layout and content of reports Generative AI Use AI to generate content in the form of text, images, videos, etc. Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Event Calendar A list of events with their respective dates Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Document Storage Store and organize documents in a centralized system Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components API Application programming interface that allows for integration with other systems/databases Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Real-Time Updates Receive system updates as soon as any changes are made Data Import/Export Import and export data to and from software applications Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Access Controls/Permissions Define levels of authorization for access to specific files or systems Commenting/Notes Leave comments and notes on documents for others to view AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Branding Add customized logos and colors to align with company branding Employee Photos Store photos of employees Activity Tracking Track and document all activities across devices, networks, and other systems Transcripts/Chat History View messages sent by both parties during the chat conversation Mobile Alerts Notifications via mobile devices Single Sign On Allow users to access multiple services after entering their login credentials once Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Blogs Allows users to publish blogs on social site @mentions An @mention is a way to tag or notify a specific person about a message/post Show More ## Top-Rated Alternatives [ ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase") Homebase 4.6/5(565) ](https://www.g2.com/products/homebase/reviews) [ ![Humanity Schedule by 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[View Glossary](/glossary) [Peer Recognition](/glossary/peer-recognition) Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and its best practices. [Shift Scheduling](/glossary/shift-scheduling) Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process. [Labor Forecasting](/glossary/labor-forecasting) Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy. 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