Credible EHR Platform by Qualifacts Reviews & Product Details

Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities. Self-service configuration allows for customization to meet agency workflows, programs, and compliance needs. It features configurable menus, smart screens, intuitive workflows, and various assessments. It offers evidence-based treatment suggestions, preventative care reminders, and detects potential drug interactions. Patient portal and telehealth are integrated for virtual care delivery and the mobile app provides offline access to client data, task management, and documentation. Get actionable insights with standard reports, advanced search, custom report generation, dynamic dashboards, and a Business Intelligence module. The integrated billing module supports various payment models, connecting billing to service documentation for accurate claims processing. State-specific reporting support includes report maintenance, updates, data submission support and best practice guidance. The EHR can integrate with other systems, state HIEs, labs, hospitals, and primary care providers. Implementation typically takes less than six months, and our robust customer support ensures that agencies can maximize the use of their EHR system.

Seller

Qualifacts

Discussions

Credible EHR Platform by Qualifacts Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Allie Perry

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User Insights

Average based on 34 real user reviews.

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AG

Amy G.

Managed Care Assistant

Mid-Market (51-1000 emp.)

12/7/2018

"Incredible Credible"

3.5/5

What do you like best about Credible EHR Platform by Qualifacts?

The layout of the product is clean and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Credible EHR Platform by Qualifacts?

The inability to bill CHMS to Medicaid website. Review collected by and hosted on G2.com.

UM

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

Originally submitted 9/22/2018

"It has been a little time getting the bugs worked out"

4/5

What do you like best about Credible EHR Platform by Qualifacts?

It’s a great way to keep medical records right at your finger tips, literally. Review collected by and hosted on G2.com.

What do you dislike about Credible EHR Platform by Qualifacts?

When we need to tweet the program or need help with problems, it takes awhile to get an answer from the company.. Review collected by and hosted on G2.com.

AM

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

9/13/2018

"Lots of functionality and customization"

5/5

What do you like best about Credible EHR Platform by Qualifacts?

Easy to use and train staff. Ability to build forms and reports. Review collected by and hosted on G2.com.

What do you dislike about Credible EHR Platform by Qualifacts?

This used to be one of my biggest dislikes, performance issues and app slowness. In the 4+ years I have been working with the software, there have been many improvements in this area on Credible's end. Outages are fewer and farther between now. Review collected by and hosted on G2.com.