Link copied to clipboard # Credible EHR Platform by Qualifacts vs TherapyNotes Comparison - What are their main differences? Share [ Export ](/compare/credible-ehr-platform-by-qualifacts/therapynotes/export.csv) Credible by QualifactsTherapyNotes[+ Add Product](#) Pricing **Credible EHR Platform by Qualifacts** No pricing available **TherapyNotes** Free Trial **$25/mo** for the first clinician · Non-Profit (501c3) **Pricing Insights** from reviews Time to Implement **Credible EHR Platform by Qualifacts** Not enough reviews yet **TherapyNotes** 1 month Based on 13 responses Return on Investment **Credible EHR Platform by Qualifacts** Not enough reviews yet **TherapyNotes** 8 months Based on 9 responses Perceived Cost **Credible EHR Platform by Qualifacts** Not enough reviews yet **TherapyNotes** $$$$$ Average Discount **Credible EHR Platform by Qualifacts** Not enough reviews yet **TherapyNotes** 5% ![Credible EHR Platform by Qualifacts](https://images.g2crowd.com/uploads/product/hd_favicon/5471f1f63f32e1e4fa96c76a0c25977a/credible-ehr-platform-by-qualifacts.svg "Credible EHR Platform by Qualifacts") ![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Credible EHR Platform by Qualifacts** Not enough data **TherapyNotes** [ Customer Support (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1059092&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084837&qs=pros-and-cons#reviews)[ Update Issues (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1058658&qs=pros-and-cons#reviews)[ Account Management Issues (1) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084819&qs=pros-and-cons#reviews) Screenshots **Credible EHR Platform by Qualifacts** ![Credible EHR Platform by Qualifacts screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104581/Credible-Patient-Dashboard-V4.png) **TherapyNotes** ![TherapyNotes screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87587/180530-welcome-macbook.png) **Ratings** from reviews Meets Requirements **Credible EHR Platform by Qualifacts** 8.4 8.424 **TherapyNotes** 9.0 9.076 Ease of Use **Credible EHR Platform by Qualifacts** 7.2 7.224 **TherapyNotes** 9.1 9.176 Ease of Setup **Credible EHR Platform by Qualifacts** 6.7 6.76 **TherapyNotes** 9.0 9.022 Ease of Admin **Credible EHR Platform by Qualifacts** 7.8 7.86 **TherapyNotes** 9.5 9.520 Quality of Support **Credible EHR Platform by Qualifacts** 7.2 7.220 **TherapyNotes** 9.1 9.168 Has the product been a good partner in doing business? **Credible EHR Platform by Qualifacts** 6.9 6.96 **TherapyNotes** 9.8 9.820 Product Direction (% positive) **Credible EHR Platform by Qualifacts** 6.4 6.423 **TherapyNotes** 7.9 7.972 **Features** ratings from reviews Mental Health 8.0 23 9.0 54 EHR Not enough data 8.5 21 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 15.6% Mid-Market(51-1000 emp.) 71.9% Enterprise(\> 1000 emp.) 12.5% Small-Business(50 or fewer emp.) 15.6% Mid-Market(51-1000 emp.) 71.9% Enterprise(\> 1000 emp.) 12.5% Small-Business(50 or fewer emp.) 78.8% Mid-Market(51-1000 emp.) 15.2% Enterprise(\> 1000 emp.) 6.1% Small-Business(50 or fewer emp.) 78.8% Mid-Market(51-1000 emp.) 15.2% Enterprise(\> 1000 emp.) 6.1% **Reviewers' Industry** [![Credible EHR Platform by Qualifacts](https://images.g2crowd.com/uploads/product/hd_favicon/5471f1f63f32e1e4fa96c76a0c25977a/credible-ehr-platform-by-qualifacts.svg "Credible EHR Platform by Qualifacts")](https://www.g2.com/products/credible-ehr-platform-by-qualifacts/reviews) Credible EHR Platform by Qualifacts Mental Health Care 59.4% Hospital & Health Care 12.5% Non-Profit Organization Management 9.4% Higher Education 3.1% Health, Wellness and Fitness 3.1% Other 12.5% [![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews) TherapyNotes Mental Health Care 75.5% Hospital & Health Care 5.1% Health, Wellness and Fitness 4.1% Primary/Secondary Education 2.0% Medical Practice 2.0% Other 11.2% Alternatives **Credible EHR Platform by Qualifacts Alternatives** ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") [ Epic ](/products/epic/reviews) ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay") [ EHRYourWay ](/products/ehryourway/reviews) ![Welligent, Part of ContinuumCloud](https://images.g2crowd.com/uploads/product/hd_favicon/ffc752cbedb16b682262ae75f76cdae0/welligent-part-of-continuumcloud.svg "Welligent, Part of ContinuumCloud") [ Welligent, Part of... ](/products/welligent-part-of-continuumcloud/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) **TherapyNotes Alternatives** ![TheraNest by Ensora Health](https://images.g2crowd.com/uploads/product/hd_favicon/c8dc1c53114dc278749b1870ccae4c1c/theranest-by-ensora-health.svg "TheraNest by Ensora Health") [ TheraNest by Ensora Health ](/products/theranest-by-ensora-health/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews) ![Zanda Health](https://images.g2crowd.com/uploads/product/hd_favicon/335061647feaffc30ec59e62d80a771c/zanda-health.svg "Zanda Health") [ Zanda (formerly Power Diary) ](/products/zanda-health/reviews) ## Credible by Qualifacts vs TherapyNotes FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between TherapyNotes vs Credible by Qualifacts? TherapyNotes is rated higher by G2 reviewers and is favored for its ease of setup, support, and user experience, while Credible by Qualifacts is noted for its E-Prescription features but scores lower across key satisfaction metrics. | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | [Credible by Qualifacts](https://www.g2.com/products/credible-by-qualifacts/reviews) | | --- | --- | | 4.4/5 (99 reviews) | 3.5/5 (34 reviews) | | Small-Business | Mid-Market | | 9.0 | 6.7 | | 9.1 | 7.2 | | Customer Support | E-Prescription Features | ### How do the pricing models of TherapyNotes and Credible by Qualifacts compare? TherapyNotes is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **TherapyNotes:** In recent reviews, many buyers describe the pricing as fair and competitive for private practices, with positive sentiment toward value for features delivered. - **Credible by Qualifacts:** Reviewers note that the product can be pricey for smaller agencies, and satisfaction with cost is lower compared to TherapyNotes. - **Switching reasons:** Recent TherapyNotes reviewers cite price increases as a concern, but overall value sentiment remains positive relative to alternatives. ### What are the best alternatives to TherapyNotes and Credible by Qualifacts? The top 3 alternatives to TherapyNotes and Credible by Qualifacts are TheraNest by Ensora Health, Tebra (previously Kareo + PatientPop), and Epic. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | 4.4/5 (99) | Small-Business | Pricing is fair and competitive for private practices | Customer Support | | [Credible by Qualifacts](https://www.g2.com/products/credible-by-qualifacts/reviews) | 3.5/5 (34) | Mid-Market | Can be pricey for smaller agencies | E-Prescription Features | | [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) | 4.3/5 (140) | Small-Business | — | — | | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260) | Small-Business | — | — | | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938) | Enterprise | — | — | ### Which Mental Health features should I prioritize when comparing TherapyNotes and Credible by Qualifacts? Buyers should prioritize Billing, Ease of Use, Quality of Support, Customization, and E-Prescription features when comparing TherapyNotes and Credible by Qualifacts. - **Billing:** Billing is the most frequently mentioned feature for both products, with TherapyNotes receiving positive sentiment for billing support and workflow integration. - **Ease of Use:** TherapyNotes scores 9.1, while Credible by Qualifacts scores 7.2 on Ease of Use. - **Quality of Support:** TherapyNotes scores 9.1, compared to 7.2 for Credible by Qualifacts. - **Customization:** TherapyNotes has 2 all-time mentions for customization, and Credible by Qualifacts is noted for organizational customizability in recent reviews. - **E-Prescription:** Credible by Qualifacts offers E-Prescription features not present in TherapyNotes. ### What are the pros and cons of TherapyNotes vs Credible by Qualifacts? TherapyNotes' headline strength is customer support, while Credible by Qualifacts is noted for its E-Prescription features. - **TherapyNotes strengths:** Customer support (2 all-time mentions), ease of use (2 all-time mentions), customization (2 all-time mentions), strong onboarding and billing workflow integration. - **TherapyNotes trade-offs:** Limited integrations, update issues (2 all-time mentions), some complaints about reporting and price increases, and occasional negative feedback on customer support (1 all-time mention). - **Credible by Qualifacts strengths:** E-Prescription features, organizational customizability, and ease of use for client records and billing in recent reviews. - **Credible by Qualifacts trade-offs:** Lower satisfaction with support and setup, reports of system outages, complexity, and higher cost for smaller agencies. ### Is TherapyNotes or Credible by Qualifacts better for small businesses? TherapyNotes is the better fit for small businesses, as it is most frequently used by small-business reviewers and receives strong positive sentiment from this segment. - **TherapyNotes:** Largest segment is Small-Business, with reviewers highlighting ease of onboarding, user-friendly setup, and strong customer support for small practices. - **Credible by Qualifacts:** Largest segment is Mid-Market, and reviewers from smaller agencies note higher cost and complexity as challenges. ### Which Mental Health platform has better integrations? TherapyNotes and Credible by Qualifacts are at parity for integrations, as neither product has significant reviewer-cited third-party integrations in recent reviews. - **TherapyNotes:** Reviewers mention a desire for more integrations, specifically with Google Workspace and QuickBooks, but no major third-party integrations are cited as currently available. - **Credible by Qualifacts:** No reviewer-cited integrations are mentioned in recent reviews. ### How do TherapyNotes and Credible by Qualifacts compare on customer support? TherapyNotes outperforms Credible by Qualifacts on Quality of Support by a margin of 1.9 points (9.1 vs 7.2), a material difference. - **TherapyNotes:** Reviewers consistently praise customer support for responsiveness, helpfulness, and availability, with multiple all-time mentions and high satisfaction scores. - **Credible by Qualifacts:** Support experiences are mixed, with some reviewers noting helpfulness but others citing slow response times and unresolved issues. ### Which is easier to implement, TherapyNotes or Credible by Qualifacts? TherapyNotes is easier to implement than Credible by Qualifacts, with a 2.3-point advantage on Ease of Setup (9.0 vs 6.7). - **TherapyNotes:** Reviewers describe the setup process as easy and user-friendly, with strong onboarding support and helpful tutorials. - **Credible by Qualifacts:** Reviewers report a more complex and time-consuming setup, with some noting the need for careful configuration to avoid inefficiencies. ### Which product has better Billing? TherapyNotes is favored for Billing, with higher satisfaction scores and more positive reviewer sentiment than Credible by Qualifacts. - **TherapyNotes:** Billing is the most frequently mentioned feature, with reviewers highlighting robust billing support, workflow integration, and a satisfaction score of 9.0 for Meets Requirements. - **Credible by Qualifacts:** Billing is cited as a core use case, but reviewers note system outages and complexity, with a Meets Requirements score of 8.4. ## Credible EHR Platform by Qualifacts vs TherapyNotes When assessing the two solutions, reviewers found TherapyNotes easier to use, set up, and administer. Reviewers also preferred doing business with TherapyNotes overall. - Reviewers felt that TherapyNotes meets the needs of their business better than Credible EHR Platform by Qualifacts. - When comparing quality of ongoing product support, reviewers felt that TherapyNotes is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of TherapyNotes over Credible EHR Platform by Qualifacts.