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Creatify AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Creatify AI to be incredibly easy to use, allowing for quick creation of high-quality ads effortlessly. (325 mentions)
Users love the realistic avatars in Creatify AI, enhancing video content with impressive lifelike quality and variety. (175 mentions)
Users find that Creatify AI's time-saving features streamline content creation for e-commerce and digital courses efficiently. (140 mentions)
Users praise the high quality of ads generated by Creatify AI, noting their realism and effectiveness for marketing. (123 mentions)
Users love the speed and efficiency of Creatify AI, enabling rapid creation of professional-quality ads. (121 mentions)
Users find Creatify AI exceptionally helpful for creating diverse video content easily and effectively, backed by great support. (104 mentions)
Users value the high quality of Creatify AI's content, enhancing their social media and advertising efforts efficiently. (97 mentions)
Users love how Creatify AI offers quick and easy video creation with realistic avatars, saving valuable time. (90 mentions)
Users note the limited customization options for avatars, wishing for more flexibility and improved movement in videos. (50 mentions)
Users find Creatify AI to be expensive, with high pricing and a limited, inflexible credit system affecting accessibility. (34 mentions)
Users often experience slow rendering and pauses in videos, but appreciate the credit refund policy for glitches. (33 mentions)
Users find the cost issue of Creatify AI to be a barrier due to high pricing and limited plans. (29 mentions)
Users criticize the expensive cost of Creatify AI, feeling the subscription does not offer enough value for money. (27 mentions)
Users find the AI limitations frustrating, especially with poor lip syncing and unrealistic avatar performances. (22 mentions)
Users note feature limitations in Creatify AI, including unclear instructions, poor lip syncing, and lack of avatar editing options. (20 mentions)

Top Pros or Advantages of Creatify AI

1. Ease of Use
Users find Creatify AI to be incredibly easy to use, allowing for quick creation of high-quality ads effortlessly.
See 325 mentions

See Related User Reviews

Dan P.
DP

Dan P.

Small-Business (50 or fewer emp.)

5.0/5

"Great for creating ads with a realistic avatar"

What do you like about Creatify AI?

Very simple for ads. You can just ad a link to your product page and it can do the rest with the option to add more media content for it to use. It's

훈 .

훈 .

Small-Business (50 or fewer emp.)

5.0/5

"Just Try It !"

What do you like about Creatify AI?

Creatify AI makes it incredibly easy to turn simple product photos into high-quality promotional videos within minutes. I love how intuitive the inter

2. Realistic Avatars
Users love the realistic avatars in Creatify AI, enhancing video content with impressive lifelike quality and variety.
See 175 mentions

See Related User Reviews

Robert B.
RB

Robert B.

Small-Business (50 or fewer emp.)

5.0/5

"Very user friendly and the results are high quality"

What do you like about Creatify AI?

Creatify offers a very wide range of avatars to choose from, as well as the ability to create your own from scratch or your personal video. The tutori

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I love Creatify!"

What do you like about Creatify AI?

I love how easy it is to use Creatify and their customer support is top notch. They were readily available to answer all my questions. I really apprec

3. Time-Saving
Users find that Creatify AI's time-saving features streamline content creation for e-commerce and digital courses efficiently.
See 140 mentions

See Related User Reviews

Simona S.
SS

Simona S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use"

What do you like about Creatify AI?

It saves you time, work and the results look professional.

PT

Patrick T.

Small-Business (50 or fewer emp.)

5.0/5

"A Game-Changer for Content Creation!"

What do you like about Creatify AI?

Creatify AI helps me save money by creating quality UGC content for my e-commerce and digital course offers. It saves time and eliminates the hassle o

4. Quality
Users praise the high quality of ads generated by Creatify AI, noting their realism and effectiveness for marketing.
See 123 mentions

See Related User Reviews

Jaden L.
JL

Jaden L.

Small-Business (50 or fewer emp.)

5.0/5

"Great ai ad maker software"

What do you like about Creatify AI?

Its very easy and simple to use, the customer service is great. and the ad quality is amazing. highly recommend to anyone trying to make some ads with

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I love Creatify!"

What do you like about Creatify AI?

I love how easy it is to use Creatify and their customer support is top notch. They were readily available to answer all my questions. I really apprec

5. Speed
Users love the speed and efficiency of Creatify AI, enabling rapid creation of professional-quality ads.
See 121 mentions

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Simona S.
SS

Simona S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use"

What do you like about Creatify AI?

It saves you time, work and the results look professional.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simple, Effective, and Scalable!"

What do you like about Creatify AI?

What I Love About Creatify Tool: - Unbelievably Easy to Use: Forget complex video editing software! Creatify Tool is designed for simplicity. The i

6. Helpfulness
Users find Creatify AI exceptionally helpful for creating diverse video content easily and effectively, backed by great support.
See 104 mentions

See Related User Reviews

Robert B.
RB

Robert B.

Small-Business (50 or fewer emp.)

5.0/5

"Very user friendly and the results are high quality"

What do you like about Creatify AI?

Creatify offers a very wide range of avatars to choose from, as well as the ability to create your own from scratch or your personal video. The tutori

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Such a good tool to add to my growing AI toolbox."

What do you like about Creatify AI?

It allows us to create social media friendly content, quickly and easily. Avatars are realistic as are voice overs, and you have the ability to edit v

7. High Quality
Users value the high quality of Creatify AI's content, enhancing their social media and advertising efforts efficiently.
See 97 mentions

See Related User Reviews

PT

Patrick T.

Small-Business (50 or fewer emp.)

5.0/5

"A Game-Changer for Content Creation!"

What do you like about Creatify AI?

Creatify AI helps me save money by creating quality UGC content for my e-commerce and digital course offers. It saves time and eliminates the hassle o

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very good experience for what is currently on the market."

What do you like about Creatify AI?

The significant amount of Avatars, and of all ages and genders. In addition to very good audio and video quality. And it has a very intuitive interfac

8. Video Creation
Users love how Creatify AI offers quick and easy video creation with realistic avatars, saving valuable time.
See 90 mentions

See Related User Reviews

sumair s.
SS

sumair s.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing company"

What do you like about Creatify AI?

Love their features amazing tools to make vidoes

JA

Jason A.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Service to Back an Excellent Product"

What do you like about Creatify AI?

Easty to use - Cost Effective - Excellent Customer Service - Life Like Finished Product - One of the Best AI Video creater software I have used.

Top Cons or Disadvantages of Creatify AI

1. Avatar Limitations
Users note the limited customization options for avatars, wishing for more flexibility and improved movement in videos.
See 50 mentions

See Related User Reviews

Phillip P.
PP

Phillip P.

Mid-Market (51-1000 emp.)

5.0/5

"Great Software, Easy Use, Great Customer Service"

What do you dislike about Creatify AI?

It had limitations in custom avatars etc that they are addressing now!

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Creatify. I'm Blown Away"

What do you dislike about Creatify AI?

No real downsides but it would be great if in the future if we could chnage the backgrounds of the avatars ourselves.

2. Expensive
Users find Creatify AI to be expensive, with high pricing and a limited, inflexible credit system affecting accessibility.
See 34 mentions

See Related User Reviews

Alex R.
AR

Alex R.

5.0/5

"Streamlined Content Creation and Cost Savings"

What do you dislike about Creatify AI?

I find the pricing structure for Creatify AI to be somewhat inflexible. Currently, there are only two options available: a monthly plan at $99 and a y

Pedro D.
PD

Pedro D.

Small-Business (50 or fewer emp.)

5.0/5

"Totally worth it!"

What do you dislike about Creatify AI?

What I think could be improved is having more credits included in the paid plans. Even though I’m paying, the number of credits feels low — or at leas

3. Slow Rendering
Users often experience slow rendering and pauses in videos, but appreciate the credit refund policy for glitches.
See 33 mentions

See Related User Reviews

SH

SERENA H.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use and good customer service from Belle"

What do you dislike about Creatify AI?

some videos do not render well. I have noticed there are pauses in the video

Ran K.
RK

Ran K.

Small-Business (50 or fewer emp.)

5.0/5

"Realistic AI Avatars"

What do you dislike about Creatify AI?

Sometimes the processing time of the videos is long.

4. Cost Issue
Users find the cost issue of Creatify AI to be a barrier due to high pricing and limited plans.
See 29 mentions

See Related User Reviews

Alex R.
AR

Alex R.

5.0/5

"Streamlined Content Creation and Cost Savings"

What do you dislike about Creatify AI?

I find the pricing structure for Creatify AI to be somewhat inflexible. Currently, there are only two options available: a monthly plan at $99 and a y

Pedro D.
PD

Pedro D.

Small-Business (50 or fewer emp.)

5.0/5

"Totally worth it!"

What do you dislike about Creatify AI?

What I think could be improved is having more credits included in the paid plans. Even though I’m paying, the number of credits feels low — or at leas

5. Expensive Cost
Users criticize the expensive cost of Creatify AI, feeling the subscription does not offer enough value for money.
See 27 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent, Life-like Technology"

What do you dislike about Creatify AI?

It is one of the more costly ai services out there, but the quality is very good.

Steve B.
SB

Steve B.

Small-Business (50 or fewer emp.)

4.0/5

"Creatify review"

What do you dislike about Creatify AI?

how little credits you get for a steep monthly subscription

6. AI Limitations
Users find the AI limitations frustrating, especially with poor lip syncing and unrealistic avatar performances.
See 22 mentions

See Related User Reviews

Aubrey B.
AB

Aubrey B.

Small-Business (50 or fewer emp.)

5.0/5

"Creatify Team & Software"

What do you dislike about Creatify AI?

I wish it were easier to contact support through their chat. Their AI responses do not let you get through to a live person.

Tolga T.
TT

Tolga T.

Small-Business (50 or fewer emp.)

4.5/5

"Great Service for Marketers!"

What do you dislike about Creatify AI?

Avatars are limited, AI avatars look very good in composition, but not impressive standalone.

7. Feature Limitations
Users note feature limitations in Creatify AI, including unclear instructions, poor lip syncing, and lack of avatar editing options.
See 20 mentions

See Related User Reviews

Vinicius M.
VM

Vinicius M.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool, easy to use"

What do you dislike about Creatify AI?

Something we’d really like to see improved in Creatify is control over the final details of the videos. While the tool does an amazing job of quickly

Jonathan S.
JS

Jonathan S.

Small-Business (50 or fewer emp.)

3.5/5

"Great AI software that has avatars that are more lifelike than other AI services that I've used"

What do you dislike about Creatify AI?

I just wish the editor had a lot more features, it's pretty barebones and woud love to be able to copy and paste things in the editor and be able to r

Creatify AI Reviews (812)

Reviews

Creatify AI Reviews (812)

4.7
812 reviews
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Phillip D.
PD
CEO and Co-Founder
Small-Business (50 or fewer emp.)
"From Idea to Ad: UGC Creation Without the Hassle"
What do you like best about Creatify AI?

What I like best about Creatify AI is how incredibly easy it is to use, without sacrificing any power or features. We recently needed to launch a UGC ad campaign on a tight deadline, and Creatify made the entire process smooth and stress-free. After testing out a bunch of other platforms for UGC ads, Creatify AI stands out—no contest. It’s packed with everything you need, from intuitive tools to advanced options, making every step from creation to launch quick and painless. Honestly, it’s the only platform that actually delivers on both simplicity and real results. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

So far I have not found anything that stands out Review collected by and hosted on G2.com.

GS
Video Editor
Small-Business (50 or fewer emp.)
"Effortless, High-Quality Video Creation with Outstanding Support"
What do you like best about Creatify AI?

Creatify.ai has completely transformed the way I produce video content at scale. The platform is incredibly intuitive — upload a script, pick an avatar, and your video is ready in minutes. The Aurora avatar model is especially impressive: natural, expressive, and highly realistic, making it perfect for professional content and ads.

Another huge advantage is the support team. They answer fast, help with any issue right away, and you feel like they genuinely care about creators using the product. This level of speed and quality is rare.

Creatify.ai saves me hours every week and lets me scale content production effortlessly without sacrificing quality. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

Honestly, nothing significant so far. The product keeps improving with every update. Review collected by and hosted on G2.com.

Mark H.
MH
Founder
Small-Business (50 or fewer emp.)
"Completely Non-Functional - Multiple Critical Issues"
What do you like best about Creatify AI?

Nothing. I was not able to use the product at all. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I've had nothing but problems with Creatify since signing up. Here's what I experienced:


Avatar Generation Failure: My avatars have been stuck "in queue" for over 18 hours (and counting) after simply using the "change outfit" feature. Despite support claiming the issue was "resolved," the avatars still won't generate. I've been asked to recreate them multiple times with no success.

Broken Support Resources: The chatbot provided links to help articles that don't even exist - literally getting "Uh oh. That page doesn't exist" errors. How can customers self-serve when your documentation is broken?

Payment/Upgrade Issues: Before this avatar problem, my plan didn't upgrade to Pro after payment. I had to go through customer support just to get what I paid for.

Inappropriate Sales Tactics: While dealing with these critical issues that prevented me from using the platform at all, support asked me to leave 5-star reviews on G2, Trustpilot, and Facebook in exchange for credits. This happened while my product literally wasn't working.

Poor Communication: Support keeps saying they're "working with the team" but there's no real resolution. Just endless waiting and being told to try again.

I haven't been able to actually use the platform I paid for. Save your money and look elsewhere. Review collected by and hosted on G2.com.

Peter L.
PL
Self published author
Small-Business (50 or fewer emp.)
"Amazing customer service, which is hard to find sometimes online."
What do you like best about Creatify AI?

I have found the customer service, to be prompt and efficient. The customer service representative was able to help me resolve my challenge, which was more directed towards navigation of the platform as I've only been active for 2 1/2 days. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I haven't been able to find anything yet, but I'm disappointed with they cover all the aspects of video creation and editing but if I do find anything, I'll return. Review collected by and hosted on G2.com.

Hassan S.
HS
owner
Small-Business (50 or fewer emp.)
"Consistent Results with Continuous Innovation"
What do you like best about Creatify AI?

I love the consistency of the results I get when I use Creatify AI, which is crucial for maintaining quality and reliability in my content creation for social media platforms. The standout aspect is their commitment to continuous development and feature enhancement; they are consistently updating and incorporating the latest advancements in AI, which ensures the tool remains cutting-edge and effective. Additionally, I've found the initial setup to be very clear, making the onboarding process smooth and hassle-free. The features I've used so far have been excellent, which boosts my confidence in recommending Creatify AI. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I find the pricing model of Creatify AI somewhat less appealing. It currently operates on a credit-based system, which can be limiting or confusing. A subscription-based model could potentially offer more flexibility and predictability in terms of cost management. Review collected by and hosted on G2.com.

Michael S.
MS
Website owner and marketer
Small-Business (50 or fewer emp.)
"Outstanding AI Video Creation Tool!"
What do you like best about Creatify AI?

I really like how easy it is to turn a simple script into a professional-looking video in just a few minutes. The AI voiceovers sound realistic, and the automatic scene selection matches perfectly with the message. It saves a huge amount of time and makes video creation accessible even for non-designers. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

There’s not much to dislike, but sometimes the customization options for visuals and timing feel a bit limited. It would be great to have a few more control options for advanced users. Overall, though, it’s a solid and reliable tool that keeps improving. Review collected by and hosted on G2.com.

Daniel W.
DW
President
Small-Business (50 or fewer emp.)
"User-Friendly Interface, But Ad Pricing Needs Clarity"
What do you like best about Creatify AI?

This software is very easy to use, making it simple to navigate to the areas you want to work in. There are no confusing banners or pop-ups to dismiss before you can get started. I also appreciate that customer service is readily accessible, so you don't have to send an email just to reach them. Integrating videos has been excellent—once you finish, the upload process is seamless and distributes your content everywhere. I use it daily to upload videos to Facebook and Instagram. Implementing this software has helped me save money by eliminating the need for an expensive ad agency, and it gives me full control over my ideas. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I would say the pricing on each ad made is not clear. Review collected by and hosted on G2.com.

MH
Owner
Small-Business (50 or fewer emp.)
"An extremely positive experience for my first foray into UGC"
What do you like best about Creatify AI?

This was my first experience of using UGC software and I was blown away by how easy it was. The URL to video ad maker is absolutely amazing. The dashboard is extremely intuitive and the edit functions are very flexible. In this URL mode you simply enter the URL of the site you wish to "advertise", the ai scans it and produces, scripts, then avatars, after which you visit the 16 suggested templates. Choose one, or multiples. Don't worry about perfection at this stage because the editing feature is superb, so you can tweak extensively. I picked it up in minutes and really enjoy it's ease and speed of creation. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I feel that the subscription model is somewhat restricted. If you exceed your monthly quota there is no way to purchase additional credits. There are ways round this but it means re-starting your billing cycle, which can be inconvenient when on a tight budget Review collected by and hosted on G2.com.

John L.
JL
Marketing
Small-Business (50 or fewer emp.)
"Creatify Slashes Content Creation Time—Slight Learning Curve, But Results Shine"
What do you like best about Creatify AI?

Creatify is an absolute game-changer for content creation. What used to take me a full week now takes half a day — and the results look polished, professional, and ready to publish. I was able to generate a dozen ad variations for our campaigns in record time, at a fraction of the cost. It’s fast, intuitive once you get the hang of it, and honestly makes the creative process fun again. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

It takes a bit of trial and error — especially at the beginning — to really understand how to prompt it effectively and make the most of your credits. Once you’ve locked that down, though, it runs smoothly and consistently produces great content. Review collected by and hosted on G2.com.

George S.
GS
Content Creator
Small-Business (50 or fewer emp.)
"How Creatify.ai is a game changer, allowing me to create these videos effortlessly."
What do you like best about Creatify AI?

Creatify.AI Review

As a TikTok Creator, I’ve tried countless tools to help me create shoppable videos — but Creatify.AI is easily one of the best. What I love most is that I don’t have to buy physical products just to make content for my TikTok Showcase.

All I need is a picture of the product, and Creatify’s AI avatars handle the rest — realistic voices, clean backgrounds, and smooth presentation. It’s such a relief not to have products piling up in my basement anymore, taking up space and collecting dust!

The Professional subscription makes it even better — it unlocks extra features that give me more control, more styles, and more creative options.

If you’re serious about content creation but don’t want the cost and clutter of buying every product you promote, Creatify.AI is a total game-changer. Review collected by and hosted on G2.com.

What do you dislike about Creatify AI?

I think you'll need to be able to describe exactly how you want the avatar to interact with the product for which one can use ChatGPT help. Review collected by and hosted on G2.com.

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