--- title: CrashPlan Platform Reviews meta_title: 'CrashPlan Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how CrashPlan Platform works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 273 scale: '5' date_modified: '2026-10-20' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

CrashPlan Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the good backup frequency of CrashPlan Platform, enhancing data protection without hassle. (100 mentions)
Users enjoy the ease of use of CrashPlan Platform, appreciating its intuitive dashboard and simple report downloading. (72 mentions)
Users value the robust security of CrashPlan Platform, ensuring data protection for all operating systems effectively. (61 mentions)
Users praise the excellent customer support of CrashPlan Platform, noting responsiveness and helpfulness in addressing concerns. (50 mentions)
Users appreciate the robust reporting system of CrashPlan Platform, providing real-time updates for peace of mind. (37 mentions)
Users find the reporting features need improvement, as logs fetching and data mismatches complicate troubleshooting. (10 mentions)
Users find the reporting process cumbersome, facing mismatches and difficulties in schedule creation and device allocation. (8 mentions)
Users experience restoration issues with slow processes, though the support team's responsiveness is commendable. (6 mentions)
Users experience slow performance with portal loading times and resource-intensive backups, which can hinder usage on older hardware. (6 mentions)
Users experience backup issues that cause slowdowns or inconsistencies, though support helps mitigate these concerns. (4 mentions)

5 Pros or Advantages of CrashPlan Platform

5 Cons or Disadvantages of CrashPlan Platform

CrashPlan Platform Reviews (273)

Reviews

CrashPlan Platform Reviews (273)

4.9
273 reviews
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Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Best solution for O365 backups."
5/5
What do you like best about CrashPlan Platform?

Data retrieval process.

Multiple schedules backup system.

File format filters in backup.

Easy to implentation.

Good customer support system. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No negative points about bluvault.Good solution. Review collected by and hosted on G2.com.

RG
Rajkamal G.
Mid-Market (51-1000 emp.)
"Great cloud backup product - BluVault."
5/5
What do you like best about CrashPlan Platform?

Seamless integration.

Swift and straightforward deployment with a short turnaround period.

Highly proficient customer support readily accessible for assistance. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

There's absolutely no issue; everything with Bluvault is excellent! Review collected by and hosted on G2.com.

HS
Hasitha S.
Mid-Market (51-1000 emp.)
"Quick restoration process for backed-up data"
5/5
What do you like best about CrashPlan Platform?

BluVault helped us recover the data of our exit user when we required it. It is a solution that understands the importance of both security and efficiency. Vibe and growth are something I personally like about this place. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No dislike we got as of now about this software, everything is good and working perfect. Review collected by and hosted on G2.com.

KS
Karthikeyan S.
Mid-Market (51-1000 emp.)
"Ultimate O365 & Endpoint Backup Solution!"
5/5
What do you like best about CrashPlan Platform?

Mail backups system is really good. Exit users mail box recover is possible as a single PST file.

Deleted mail, Archive folder backups, search functions are really good.

Very good support services. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

There are no product-related issues everything is genuinely impressive and outstanding. Review collected by and hosted on G2.com.

MA
Manjunath A.
Enterprise (> 1000 emp.)
"The Ultimate Solution to Server, O365, and Endpoint Backups."
5/5
What do you like best about CrashPlan Platform?

Excellent backup Strategies. Server backup and recovery system is good. It helps us a lot in the sudden server crash. Multiple products (Server backup, O365, Endpoint backup) in the single console helps us lot for the easy monitoring. BluVault saves us a lot of money and time in the long run. Easy to configure to new users. Alerts and notifications in the application is a good. Good support from team. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

As of now there are no concerns related with the product. All good and happy with ParaBlu. Review collected by and hosted on G2.com.

sushant j.
SJ
sushant j.
Enterprise (> 1000 emp.)
"Bluvault Exchange Fortress: Fortifying Your Email Backups with Excellence"
5/5
What do you like best about CrashPlan Platform?

Bluvault's unique feature of capacity management helps us to maintain the mailbox size by archiving the older email links and purging them. With this feature, we can access the link on demand, henceforth we are able to keep our licensing in check for the mailboxes. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

It would be helpful if we receive updates on the new features that are getting released as part of every quarter. Review collected by and hosted on G2.com.

BN
baiju n.
Enterprise (> 1000 emp.)
"Top Endpoint Solution for Local Storage Backups"
5/5
What do you like best about CrashPlan Platform?

Due to security constraint we were not supposed to move our storage out of premises then we heard about ParaBlu and it's unique integration with local storage without comprimising any backup features we were impremessed and choose the solution. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Implementation was so smooth, support team had our back always and were able to provide quick resolutions the moment we addressed any concerns. Review collected by and hosted on G2.com.

VK
Vivek K.
Mid-Market (51-1000 emp.)
"Excellent backup product for endpoint and Exchange backup."
5/5
What do you like best about CrashPlan Platform?

It was so easy to set up the backup process. I was positively suprised to see the speed of backups, the data moving to the target storage.

In backup policy level exception to inclusion feature is pretty good.

Deleted files and folders restore feature is impressive. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

For the moment no drawbacks on this tool. Well and good progress. Review collected by and hosted on G2.com.

SK
Sandeep K.
Mid-Market (51-1000 emp.)
"Powerfull Data Management and Secure Solution"
5/5
What do you like best about CrashPlan Platform?

Specialized algorithms perform smart incremental backups, compression, and variable-length block-level de-duplication at source to ensure the most optimized payload. Also, easily set limits on network bandwidth and CPU usage via policies. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No Dislikes or Drawbacks of the Bluvault. Review collected by and hosted on G2.com.

MP
Mukesh P.
Enterprise (> 1000 emp.)
"Bluvault and Exchange backup review."
5/5
What do you like best about CrashPlan Platform?

Affordable license pricing for both products (Endpoint & Exchange). Assigning additional device ownership is a pretty good feature. It helps us share the backed-up data with new users for their usage in a fraction of a second. Complete Mailbox PST download is excellent. We can download the backed-up mails as they are. Reports, alerts, and notification systems are really liked. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Pagination requires improvement. Other than that, I don't see any other specific issues. Review collected by and hosted on G2.com.