--- title: CrashPlan Platform Reviews meta_title: 'CrashPlan Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how CrashPlan Platform works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 273 scale: '5' date_modified: '2026-10-20' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

CrashPlan Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the good backup frequency of CrashPlan Platform, enhancing data protection without hassle. (100 mentions)
Users enjoy the ease of use of CrashPlan Platform, appreciating its intuitive dashboard and simple report downloading. (72 mentions)
Users value the robust security of CrashPlan Platform, ensuring data protection for all operating systems effectively. (61 mentions)
Users praise the excellent customer support of CrashPlan Platform, noting responsiveness and helpfulness in addressing concerns. (50 mentions)
Users appreciate the robust reporting system of CrashPlan Platform, providing real-time updates for peace of mind. (37 mentions)
Users find the reporting features need improvement, as logs fetching and data mismatches complicate troubleshooting. (10 mentions)
Users find the reporting process cumbersome, facing mismatches and difficulties in schedule creation and device allocation. (8 mentions)
Users experience restoration issues with slow processes, though the support team's responsiveness is commendable. (6 mentions)
Users experience slow performance with portal loading times and resource-intensive backups, which can hinder usage on older hardware. (6 mentions)
Users experience backup issues that cause slowdowns or inconsistencies, though support helps mitigate these concerns. (4 mentions)

5 Pros or Advantages of CrashPlan Platform

5 Cons or Disadvantages of CrashPlan Platform

CrashPlan Platform Reviews (273)

Reviews

CrashPlan Platform Reviews (273)

4.9
273 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AV
Anil V.
Endpoint Manager
Enterprise (> 1000 emp.)
"Crashplan Platform: Easy Scheduled Backups, Zero Storage, and Fast Disaster Recovery"
5/5
What do you like best about CrashPlan Platform?

Crashplan platform has the best endpoint solution which suits our daily use case of taking schedule based backups, ease of use for admins is really easy and all the reports can be scheduled which will make admin life easy one another amazing aspect of platform is it comes with zero storage and the disaster recover happens very fastly with minimal downtime to the business. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

It perfectly fits into all our use cases only thing is when new features and versions are released it would be better to inform us about the latest features about from that I have nothing to complain, support team is excellent. Review collected by and hosted on G2.com.

AS
Alaa S.
Cheif Information Security Officer
Mid-Market (51-1000 emp.)
"Fast, Easy Backups and Restores with Top-Notch Support"
5/5
What do you like best about CrashPlan Platform?

Backups are very easy to run, and they complete quickly, which means we have much less risk of losing any of our user data. The restore process is also fast and brings our data back in a short amount of time. I’m very impressed with the product. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

We have been using it for nearly a month, and so far there hasn’t been a single thing to complain about. The support is top-notch, and the deployment engineer KotiReddy has been very helpful in answering all our queries. Review collected by and hosted on G2.com.

SR
Shashidhara R.
admin
Mid-Market (51-1000 emp.)
"Perfect software for Endpoints Backup."
5/5
What do you like best about CrashPlan Platform?

Easy configuration & Implement.

Quality customer support.

Alerts systems are really helped a lot to streamline the backups. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No drawbacks found, It meets all our expectation well. Review collected by and hosted on G2.com.

HR
Hari Prasad R.
Administrator
Mid-Market (51-1000 emp.)
"Excellent data protections for Endpoints"
5/5
What do you like best about CrashPlan Platform?

Detailed Dashboard for admins.

Deleted files restore and hidden files backups are good.

File versioning feature is good. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No negative points on the product & support. Review collected by and hosted on G2.com.

PT
pinkesh t.
Assistant Manager - IT
Enterprise (> 1000 emp.)
"Trustworthy endpoint backup solution"
5/5
What do you like best about CrashPlan Platform?

Crashplan endpoint backup solution has all the key features which we needed a tick mark for a backup solution in our organisation they have a smooth integration process admin reports help us in tracking the overall backup performance of the environment and helps us to keep an eye on all the assets for backup. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

None so far, support team is excellent they always help us whenever we reach out with a query and proactively approaches us for letting us know of the new product features and how to follow best industry practices. Review collected by and hosted on G2.com.

MG
Malaya G.
Senior IT Engineer
Mid-Market (51-1000 emp.)
"Bluvault - Excellent solution for Endpoint backups."
5/5
What do you like best about CrashPlan Platform?

Network and CPU throttling control feature is really great. Delete files, Date before recovery system also a best feature it really helps a lot. Ease implementation process. Good alert system for monitoring. Excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No drawbacks on the product and support wise. All are good. Review collected by and hosted on G2.com.

RG
Rohit G.
Administrator
Mid-Market (51-1000 emp.)
"Perfect solution for O365 Backups"
5/5
What do you like best about CrashPlan Platform?

Exit users PST export at any time.

Inplace archive backup.

Like outlook search functionality are really good.

Easy integration. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No negative points on the product and support wise. Review collected by and hosted on G2.com.

NM
Nandan M.
IT Security Analyst
Mid-Market (51-1000 emp.)
"Good for Endpoint Backup - BluVault"
5/5
What do you like best about CrashPlan Platform?

File format level inclusion & Exclusion is good. Controlling the device level backup storage space is good. User friendly admin console, alert system on the activities are really good. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

All good and well designed it meets all our requirements as a backup product. Review collected by and hosted on G2.com.

IS
Inderjeet s.
Helpedsk Engineer
Mid-Market (51-1000 emp.)
"Best Solution for Data Recovery"
5/5
What do you like best about CrashPlan Platform?

Restoration Speeds during restore time is the primary asset of Bluvault product, The product cloud to cloud restore feature is a time saver, where we restore the data in the blink of an eye. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

It fits rightly to our use case, we are not having any issues so far. Review collected by and hosted on G2.com.

AR
Arivalagan R.
Administrator
Enterprise (> 1000 emp.)
"Best for O365 backups and Endpoint Backups - BluVault."
5/5
What do you like best about CrashPlan Platform?

One click setup.

Good customer support.

Inplace restore option is really great. Deleted files recovery system also pretty good. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

No drawbacks found as of now. Used for a so many years. Good reliable product. Review collected by and hosted on G2.com.