Crafty Reviews & Product Details

Crafty is a national provider of office food, beverage, and pantry programs. Founded in 2015, Crafty now operates in 45+ U.S. markets, serving hundreds of thousands of employees every month. Crafty has been recognized on the Inc. 5000 list of the nation’s fastest-growing private companies and named a great place to work by Forbes, The Chicago Tribune, Fortune, and Built In. Crafty combines expert service backed by a centralized platform to make it easy for workplace teams to design, manage, and scale office food and beverage programs across multiple locations. The platform streamlines ordering, budget management, inventory, vendor coordination, and service logistics—delivering tailored, reliable pantry programs backed by real-time visibility and data-driven insights. Crafty helps companies strengthen culture, connection, and productivity by delivering consistent, delight-driven hospitality at scale. With nationwide reach and local execution, Crafty provides a seamless employee experience across offices, helping organizations elevate workplace satisfaction while reducing operational complexity.

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Crafty

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Overview by

Sarah Berger

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User Insights

Average based on 5 real user reviews.

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UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

4/5/2022

"Sent wrong items, refused to reship rush so correct items would arrive in time for event ordered for"

0/5

What do you like best about Crafty?

Seems to have a good selection of items. Review collected by and hosted on G2.com.

What do you dislike about Crafty?

See above. Sent completely wrong items and then refused to make it right by reshipping correct items in time for the event they were ordered for (even though they had 3 days to do so). No stars. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/26/2019

"Crafty was a Dream for an Office Manager"

5/5

What do you like best about Crafty?

The onboarding process was handled so well and made myself and the entire office feel at ease during the transition. They were onsite all day for the first week to make sure the coffee, water, ice machines were all working appropriately and training the staff on how to use the new machines to ensure everyone was happy and excited. The amount of care, attention and time that our crafty account rep dedicated to us was very helpful and switching to Crafty saved the company so much money each year because of the negotiated pricing they received with top tier vendors. Review collected by and hosted on G2.com.

What do you dislike about Crafty?

The hardest thing about Crafty was trying to figure out what products we wanted stocked in our office. They have an overwhelming about of snacks, coffee and beer to pick from and a lot of them I had never heard of. Review collected by and hosted on G2.com.

Recommendations to others considering Crafty:

If you are using a handful of vendors, if your office is getting bored with the snack options, if you think you are over paying for your snacks or if you need help stocking and taking inventory you would be doing yourself a disservice by not reaching out to Crafty Review collected by and hosted on G2.com.

What problems is Crafty solving and how is that benefiting you?

We were paying way too much to stock our office with snacks and beverages. When I discovered Crafty and how much more we could get for a lower cost I wasn't sure it was possible, but it was. Having a dedicated Inventory Specialist in the office every day restocking and taking inventory and placing orders for me has saved me boat loads of time and money Review collected by and hosted on G2.com.

UP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

11/13/2019

"Great stocking of snacks and making sure everything is maintained"

4.5/5

What do you like best about Crafty?

The constant replenishment of all the snacks we love to have in the office. They do a great job of making sure everything is constantly being supplied so we never run out. Review collected by and hosted on G2.com.

What do you dislike about Crafty?

Nothing much! Sometimes certain brands of snacks are gone for a while, but that might be a supply problem rather than the fault of Crafty. Review collected by and hosted on G2.com.

Recommendations to others considering Crafty:

If you are working at a tech company where people are expecting consistent snacks and drinks and they need to be replenished often, Crafty does a great job of providing that. Review collected by and hosted on G2.com.

What problems is Crafty solving and how is that benefiting you?

They allow employees at our company to be fully supplied with all the snacks and drinks needed to keep us fueled during the day. Review collected by and hosted on G2.com.

UI

Verified User in Internet

Mid-Market (51-1000 emp.)

11/13/2019

"Keeping Employees Happy and Productive"

5/5

What do you like best about Crafty?

The amount of variety and options offered in snacks and beverages. Crafty does an excellent job of keeping food and drinks stocked. The employees of Crafty are always super friendly and helpful in the needs of employees at our company. Happy to have them in our office keeping us going with nourishment. Review collected by and hosted on G2.com.

What do you dislike about Crafty?

No complaints, Crafty does an excellent job. Review collected by and hosted on G2.com.

Recommendations to others considering Crafty:

No brainer if you're looking for a food supplier to keep your company fueled. Review collected by and hosted on G2.com.

What problems is Crafty solving and how is that benefiting you?

The employees at our company have what they need in order to fuel them for their daily work. Crafty has an inventory for all diets and lifestyles. If someone has a request they can fulfill it with swiftness. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

11/13/2019

"Best food supply at office"

5/5

What do you like best about Crafty?

They are always resupplying the office and making it so we don't have to worry about bringing snacks/drinks to work Review collected by and hosted on G2.com.

What do you dislike about Crafty?

There is nothing I don't like about crafty. They are the best! Review collected by and hosted on G2.com.