Ericsson Enterprise Wireless Solutions Reviews & Product Details

The devices are reliable, efficient and very user friendly and easy to recall when not used often. The GUI for common tasks speeds up the configuration and the cloud management for multiple devices aids in common configurations. The instructions and training for all the devices offered is thorough, easy to understand and accurate. The service, when necessary, is always helpful and quick to respond and resolve any issues. Review collected by and hosted on G2.com.

This was difficult to come up with - however the one thing that is frustrating, that I see occurring more often, is the loss of SIM doors and screws. The devices won't operate with missing SIM doors. Review collected by and hosted on G2.com.

Ericsson provided us with fantastic software through NetCloud to have an all-in-one experience on how we manage, configure, and gather data from our device. Ericsson's support was also a major plus in my experience, opening tickets are never fun, however every person I have spoken with was delightful, helpful, and knowledgeable. The platforms also functions beautifully, as well as the cellular routers - it literally just works! Working within budget and ensuring our ROI was worth the journey which was another big factor and positive take from choosing Ericsson's lineup. Review collected by and hosted on G2.com.

Through my experience with the product, there are no down sides overall to the product or the experience. I would rather approach this from more of areas I feel could be enhanced for a better and deeper experience such as the log sourcing from the built in NetCloud, as well as the archiving ability of these logs. NetCloud used to be another area I felt could have used an overhaul and "modernization" however, I am happy to report this has happened checking a big box off my personal desire list! Review collected by and hosted on G2.com.

Great service with excellent support, and they’re always easy to reach when I need to get in touch. The overall service quality feels superior. It is a bit pricey, but you get what you pay for. Review collected by and hosted on G2.com.

The dashboard felt overly complicated, even for someone with software or technical experience. The learning curve was steep, and it took a lot of effort to get through. Review collected by and hosted on G2.com.

As a product, Cradlepoint is a robust, well-designed, and well-supported series of devices and services. They make excellent products with varying purposes. They are easy to communicate with, and have a great field and in-house support system. Cradlepoint has a lot of good options, and their product can be used in a wide variety of industries. They really make it hard to want to use any other product. Review collected by and hosted on G2.com.

Sometimes, their strengths are also their weaknesses - in trying to make a product that reaches a wide range of markets and uses, they can also be a little inflexible with their products. Coming from the perspective of a non-traditional Cradlepoint ecosystem user, they would do well to have a wider range of product and service offerings, perhaps even more modular in nature, for some of its more unique customers. Despite this, I have been included in discussions around future products and software that give me hope that flexibility is coming. Review collected by and hosted on G2.com.

How easy it can be to make changes and push mass updates. The new cloud interface is full of options. Review collected by and hosted on G2.com.

There is no built-in backup tool, they do have autosave keep running last good config. But this is not a backup. You can manually save a copy (download) on the management cloud or on the local login in. If you make a change and then want to look back to compare to an older config you have to have made a manual copy already. My solution was to use a script with an API. Why did I have to work on the side of this software to add this? The other issue is the EOL of the product, I have modems which are aging, for LTE bands and unit failures, but are still very useful and working okay. But with the EOL of the product will force me to replace 40 units a few years before I need to, as I lose cloud management access altogether as well as security updates. Other vendors may drop a product to best effort with limited support. This brings up the cost for support is high after initial support time, Skin there are other products on the market that have longer life spans, they may not be as easy as Cradlepoint, but have Central management and longer horizons of usefulness. Review collected by and hosted on G2.com.

Good knowledgebase. Good knowledgebase... Review collected by and hosted on G2.com.

The yearly ECM fee is high especially considering competitors don't charge for their interfaces Review collected by and hosted on G2.com.

The product and services are top notch and highly dependable. The setup is user friendly and overall the experience is overall great results driven product. Review collected by and hosted on G2.com.

The overall aspect of the services are top nitch, but if there were in improvement necessary, possibly having more products and services available. Review collected by and hosted on G2.com.

Technological innovation and the application of it. Review collected by and hosted on G2.com.

I believe it's still an early stage for such software as many people out there are oblivious with such IOT things. Review collected by and hosted on G2.com.

Cradlepoint has given me and my team a wonderful positive experience like no other. Review collected by and hosted on G2.com.

At this time, there is no downsides, but we WILL be in touch if we find any Review collected by and hosted on G2.com.

I think it seems to be pretty stable from what I can tell. I don't have many issues reported with these as I see with brands such as TP-Link or NetGear. Review collected by and hosted on G2.com.

Seems very basic. Could be more user friendly and tech friendly by having the lights be more visible. Nothing really makes it stand out. Review collected by and hosted on G2.com.