Very user friendly compared to other lease programs. Our firm interviewed 3-4 different lease software and found this one to be the user friendly. Additionally, the help support team is actually there to help and provide customer service. Review collected by and hosted on G2.com.

As of right now, we are happy with cradle as a firm and have nothing negative to say about the program or their employees (customer service end) Review collected by and hosted on G2.com.

Managing our leases used to be a 3+ day effort by someone in financial reporting. It was managed in a spreadsheet, never fully reconciled and was prone to errors. Now it is a half day of effort. Reporting is also much quicker and having all agreements saved in the system for easy access has been a huge time saver. I would highly recommend Cradle! Whenever we've had questions, Cradle support has been available and very helpful. Review collected by and hosted on G2.com.

I have run into an issue where I need to make coding changes to a large number of leases. Cradle has an OK but not great solution for this. I wish there was an easier way to update coding to select leases within a Company after implementation. Review collected by and hosted on G2.com.

Auditors trust the Backup Documentation provided by Cradle Accounting software. Tech support is extremely helpful. Review collected by and hosted on G2.com.

none. all the features are great and easy understand. Review collected by and hosted on G2.com.

Cradle Accounting has a lot of features to make our life easier. It is user friendly and easy to navigate. Samson is very helpful and willing to work extra hours (on his birthday and at 1:00 AM) to make sure our queries are answered asap. Review collected by and hosted on G2.com.

I am a new user, happy with the product, can't find anything I dislike. Review collected by and hosted on G2.com.

The customer service: available to demo the product and quick responses on errors and questions. Review collected by and hosted on G2.com.

Custom reports to download the amortization schedules for multiple leases at same time Review collected by and hosted on G2.com.

I have been using this software for a while for ASC 842 leases, I use this software once or twice a year, and it is easy to remember how to use it, plus they have great tutorials and explanations behind the formulas which is great. The customer support is amazing, they waiting time for me has been 5 to 10 minutes in the chat, they are willing to jump in a zoom call where you can share your screen so it is easier than just going back and forth with emails.

What immediately struck me was its simplicity. Navigating through its features is a breeze, and I didn't need to spend hours sifting through tutorials or help documents to get started. The pricing is reasonable considering the level of quality and support you receive. The implementation was very smooth, they schedule a training that covers anything you need to know before you start using the software and it was easy to integrate it.

I like the features that remind you when leases are about to expire and that you can get access to other people in your team. Review collected by and hosted on G2.com.

I don't have much to add here, as any new software, it takes a little bit of time to learn it but once you do, it is easy to remember how to pull reports, JE etc. Review collected by and hosted on G2.com.

Samson was an absolute big help, I called him knowing nothing and he was so pacient and explained everything I needed to know for the creation of leases in Cradle, plus he sent extra links in case I need more support. Review collected by and hosted on G2.com.

In my point of view, there's nothing I would complaint about. Review collected by and hosted on G2.com.

First of all, they are super attentive and knowledgeable. Most importantly, they are extremely patient in listening to all of your concerns and questions, and are willing to provide solutions. This is of significant importance to customers. Review collected by and hosted on G2.com.

It would be beneficial if Cradle's articles, resources, and Excel templates included source links. Review collected by and hosted on G2.com.

Software functions are easy to understand. Navigation is logical. After a 30-minute tutorial, I was up and running. Cradle can generate all necessary entries and disclosure for reporting which is a time saver. Our company only uses Cradle to make once a year entries for about 10 entities. Ease of use is definitely a big plus because we will be able to figure out quickly and continue with our updates. Service response time is excellent. Samson, who I call all the time, is very good at identifying my issues and usually provides solutions on the same call. With more complicated requests, the call back was within a couple of hours. I feel pricing of Cradle is very reasonable. Review collected by and hosted on G2.com.

Perhaps Audit trail should be bundled in as part of the base product. I was not involved with initial implementation and integration, maybe it was offered; but, we did not pick up on it. Review collected by and hosted on G2.com.

The timely tech support was exceptional for me to be able to continue to work with little down time. The tutorial for the background of ASC-842 was better than the AICPA official publication for ease of understanding Review collected by and hosted on G2.com.

I have no complaints about Cradle and as a user it took very little time to understand. Review collected by and hosted on G2.com.