--- title: Coviu Reviews meta\_title: 'Coviu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Coviu works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Coviu Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Coviu for its **ease of use** , ensuring a professional telehealth experience with seamless setup and features. [(2 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360971&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Coviu, praising its seamless setup and professional telehealth experience for healthcare practices. [(2 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360950&qs=pros-and-cons#reviews) Users appreciate the **professional telehealth experience** Coviu provides, enhancing engagement and understanding in client interactions. [(2 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361061&qs=pros-and-cons#reviews) Users appreciate the **professional telehealth experience** of Coviu, enhancing client interactions with engaging features tailored for healthcare. [(1 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360960&qs=pros-and-cons#reviews) Users appreciate the **secure communication** of Coviu, highlighting its seamless use and clear audio/video quality. [(1 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361028&qs=pros-and-cons#reviews) Users often face **communication issues** with lag and audio problems while using Coviu's whiteboard feature. [(1 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361043&qs=pros-and-cons#reviews) Users report **slow performance** with Coviu, experiencing lag and disrupted communication during sessions, especially with the whiteboard feature. [(1 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360989&qs=pros-and-cons#reviews) Users report **technical difficulties** with Coviu, including lag and audio issues during whiteboard sessions, disrupting communication. [(1 mentions)](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361002&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Coviu ##### 1. Ease of Use Users commend Coviu for its **ease of use** , ensuring a professional telehealth experience with seamless setup and features. [ See 2 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360971&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you like about Coviu? I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for tel ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.") CP Carly P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless, Secure, and Clear—Perfect for My Counselling Practice" What do you like about Coviu? I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video qua ##### 2. Efficiency Users appreciate the **efficiency** of Coviu, praising its seamless setup and professional telehealth experience for healthcare practices. [ See 2 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360950&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you like about Coviu? I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for tel ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.") CP Carly P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless, Secure, and Clear—Perfect for My Counselling Practice" What do you like about Coviu? I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video qua ##### 3. Telehealth Services Users appreciate the **professional telehealth experience** Coviu provides, enhancing engagement and understanding in client interactions. [ See 2 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361061&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you like about Coviu? I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for tel ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.") CP Carly P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless, Secure, and Clear—Perfect for My Counselling Practice" What do you like about Coviu? I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video qua ##### 4. Features Users appreciate the **professional telehealth experience** of Coviu, enhancing client interactions with engaging features tailored for healthcare. [ See 1 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360960&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you like about Coviu? I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for tel ##### 5. Secure Communication Users appreciate the **secure communication** of Coviu, highlighting its seamless use and clear audio/video quality. [ See 1 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361028&qs=pros-and-cons#reviews) See Related User Reviews ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.") CP Carly P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless, Secure, and Clear—Perfect for My Counselling Practice" What do you like about Coviu? I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video qua ### Top Cons or Disadvantages of Coviu ##### 1. Communication Issues Users often face **communication issues** with lag and audio problems while using Coviu's whiteboard feature. [ See 1 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361043&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you dislike about Coviu? I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no ##### 2. Slow Performance Users report **slow performance** with Coviu, experiencing lag and disrupted communication during sessions, especially with the whiteboard feature. [ See 1 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2360989&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you dislike about Coviu? I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no ##### 3. Technical Difficulties Users report **technical difficulties** with Coviu, including lag and audio issues during whiteboard sessions, disrupting communication. [ See 1 mentions ](https://www.g2.com/products/coviu-coviu/reviews?filters%5Bsentiment_snippet%5D=2361002&qs=pros-and-cons#reviews) See Related User Reviews ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 5.0/5 "Professional Telehealth Platform with Room for Improvement" What do you dislike about Coviu? I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/coviu-coviu/competitors/alternatives) ![Jahir A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jahir A.") JA Jahir A. Consultant Emergency Physician Small-Business (50 or fewer emp.) 6/24/2026 "“Best telehealth platform for clinics – secure, reliable, clinician-focused”" 5/5 What do you like best about Coviu? Ease of Use: It’s super simple for patients. There’s no app to download—just click the link. We cut our “tech issues” calls by 80%. Video/Audio Quality: The video and audio are consistently clear in HD, even on an average NBN connection. Screen sharing for scans and X-rays stays crisp. Patient Management + Virtual Sessions: It’s clearly built for healthcare. The secure waiting room, file uploads, and notes are all in one place, which helps keep everything AHPRA-compliant without extra work. Billing and Payments: The HICAPS + Medicare integration has saved our admin team hours each week. Patients can pay online either before or after consults, which makes the whole process smoother. Review collected by and hosted on G2.com. What do you dislike about Coviu? The only real downside is the price—it’s definitely a premium platform. For busy clinics that run telehealth regularly, it feels worth it, but if you only use it occasionally, the cost may be harder to justify. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Coviu solves compliance and workflow problems by providing a secure, AHPRA-compliant telehealth platform with integrated billing, file upload, and clinical notes, so I’m no longer juggling separate tools. As an ED specialist, it helps me keep post-discharge follow-ups straightforward: patients can join via a single link with no app download, I can review X-rays and wounds through screen share, and I can claim Medicare immediately. Overall, it cuts admin time, reduces DNAs, and helps keep patients out of ED while still maintaining safety. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sharelle W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharelle W.") SW Sharelle W. Psychologist Small-Business (50 or fewer emp.) 6/10/2026 "Easy Client Access for Joining Rooms" 5/5 What do you like best about Coviu? I like how easy it is for clients to access the link and join the rooms best Review collected by and hosted on G2.com. What do you dislike about Coviu? The only real downside is the time starts when the client joins which means if they’re late you shouldn’t rely on the timer Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Clients joining easier and not spending time stressed that it’s not working or having to download a program first Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic IT Isis T. Owner Small-Business (50 or fewer emp.) 7/8/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Effortless Appointment Scheduling Made Simple" 4/5 What do you like best about Coviu? We love how easy it is to schedule all of our appointments. Review collected by and hosted on G2.com. What do you dislike about Coviu? The pricing is a burden. It cost us $128 for two profiles Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Being able to use the integrated Boomcards means we don’t have to worry about glitches when screen sharing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emerson N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emerson N.") EN Emerson N. Psychologist Small-Business (50 or fewer emp.) 3/29/2026 "Coviu Makes Remote Client Care Easy and Accessible" 4.5/5 What do you like best about Coviu? Coviu is easy to use, both for me and my clients. I can work with clients across Australia who wouldn't otherwise have access to care due to remoteness and/or a shortage of psychologists in their area. It's also beneficial to me, allowing me to practice and generate additional income from the comfort of my home. I have been using Coviu for more than 6 months on a weekly basis, I haven't experienced any real issues with clarity or connectivity. Review collected by and hosted on G2.com. What do you dislike about Coviu? The only issue I have is that when a client accesses the service from their a phone, if they receive a call it disconnects them from the Coviu platform. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Coviu allows me to operate from home, reducing costs of operating or renting an additional clinic space. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Queena S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Queena S.") QS Queena S. Alumini Mentor Mid-Market (51-1000 emp.) 4/22/2026 "Easy-to-Use Telehealth With Great Video and Audio Quality" 5/5 What do you like best about Coviu? It’s easy to use for telehealth, and the video and audio quality are both good. Review collected by and hosted on G2.com. What do you dislike about Coviu? My login expires every day, which isn’t helpful when I’m doing telehealth every day. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? It helps me to connect with my clients online through video and audio, and I can share resources with my clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Selena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selena M.") SM Selena M. 11/20/2025 "Professional Telehealth Platform with Room for Improvement" 5/5 What do you like best about Coviu? I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for telehealth appointments. I find the extra features, like the whiteboard and waiting room tools, extremely beneficial. These tools enhance client interactions by enabling more engaging conversations and deeper understanding, maintaining a high level of professionalism in our meetings. The platform is specifically geared towards health professionals, making it a better fit for my practice than other software like Zoom, as it presents a more professional appearance tailored to healthcare needs. The setup of Coviu was very easy, and it seamlessly supports my practice requirements. I am so impressed with Coviu that I would highly recommend it to friends and colleagues, rating it a perfect 10 on the likelihood to recommend scale. Review collected by and hosted on G2.com. What do you dislike about Coviu? I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no longer hear me while I'm using the whiteboard feature, which interrupts communication and requires technical fixes to ensure I'm heard while illustrating on the whiteboard. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? I find Coviu professional and suited for healthcare, with tools like the whiteboard and waiting room enhancing client interaction and understanding, while streamlining patient management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") CM Verified User in Medical Practice Small-Business (50 or fewer emp.) 5/29/2026 "User-Friendly Telehealth That’s Easy to Deploy" 4.5/5 What do you like best about Coviu? Seamless deployment, easy to learn, user-friendly. This makes telehealth appointments comfortable for the doctor and the patient. Review collected by and hosted on G2.com. What do you dislike about Coviu? Signing in every single day. I would like an easier log in process or remain logged in on my work PC Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Telehealth platform that is secure. Recording consultations and transcripts that are easy to refer to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jacquelyn N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacquelyn N.") JN Jacquelyn N. Speech Language Pathologist Small-Business (50 or fewer emp.) 4/15/2026 "Interactive Elements and Easy Resource Sharing" 5/5 What do you like best about Coviu? Interactive elements, easy share, of resources. Review collected by and hosted on G2.com. What do you dislike about Coviu? I wish I could unmute my students, that would be helpful. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Ability to connect with my students better than other platforms, ability to have effective teletherapy sessions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.") CP Carly P. Counsellor Small-Business (50 or fewer emp.) 11/12/2025 "Seamless, Secure, and Clear—Perfect for My Counselling Practice" 5/5 What do you like best about Coviu? I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video quality. Review collected by and hosted on G2.com. What do you dislike about Coviu? There isn’t anything I don’t like about it. It’s just right for my business. I have not used all the features but ones I’ve used I can’t complain. Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? Video and Audio quality was an issue with previous platform. The quality for my clients to attend online sessions is excellent. I’m an online only business so I need reliability and Coviu has consistently given me that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") CM Verified User in Medical Practice Small-Business (50 or fewer emp.) 5/6/2026 "Best-in-Class Real-Time Reports with Consistent Performance" 5/5 What do you like best about Coviu? Its real-time reports is the best thing and consistency Review collected by and hosted on G2.com. What do you dislike about Coviu? We cannot add tables to the prompt and it limits Review collected by and hosted on G2.com. What problems is Coviu solving and how is that benefiting you? We can make reports for the patients in realtime Review collected by and hosted on G2.com. 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