--- title: Coviu Reviews meta_title: 'Coviu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Coviu works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 12 scale: '5' date_modified: '2026-07-13' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Coviu Reviews **Vendor:** Coviu **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 4.9/5.0 **Total Reviews:** 12 ## About Coviu Coviu, elevated telehealth. Elevated telehealth, Coviu provides an all-in-one virtual care engagement platform that enables providers to deliver a superior, frictionless virtual care experience combined with à la carte industry-leading apps to improve clinical outcomes, capacity and workflow efficiencies. Coviu’s technology delivers on a vision of a 'connected care – system of action' that enables providers to deliver rapid patient care impact by eliminating many of the traditional obstacles to doing so. Coviu arms providers with an unparalleled telehealth solution to help them thrive not just survive in these trying times. Coviu does this through: - Simple and Secure Video Conferencing - An Extensive Apps Marketplace - Phone Consultations - Remote Patient Monitoring - Group Telehealth Rooms - Privacy and Security -- Designed to replicate traditional brick-and-mortar clinics, Coviu’s platform facilitates in-call payments, medicare reimbursements, patient triaging, online appointment bookings, integrations with your practice management systems and more. The platform is also equipped with in-built clinical tools, tailored to your speciality. Share resources, perform clinical assessments, use artificial intelligence diagnostic tools, access on-demand interpreters and more, to optimise your video consultations and patient outcomes. Coviu is HIPPA compliant and complete with end-to-end and peer-to-peer encryption, keeping sensitive patient data safe. ## Coviu Pros & Cons **What users like:** - Users praise Coviu for its **ease of use** , ensuring a professional telehealth experience that enhances client interactions. (2 reviews) - Users commend Coviu for its **efficiency in providing a professional telehealth experience** with seamless setup and high-quality features. (2 reviews) - Users value the **professional telehealth experience** offered by Coviu, enhancing interactions and maintaining a high standard of care. (2 reviews) - Users value Coviu for its **professional experience** , offering features that enhance telehealth interactions and client engagement. (1 reviews) - Users value the **secure communication** of Coviu, ensuring a safe and reliable environment for counselling sessions. (1 reviews) - Setup Ease (1 reviews) **What users dislike:** - Users face **communication issues** with Coviu, experiencing lag and audio disruptions during whiteboard sessions, impacting effectiveness. (1 reviews) - Users face **slow performance** with Coviu, experiencing lag and audio issues that disrupt communication during sessions. (1 reviews) - Users often face **technical difficulties** like lag and audio issues when using the whiteboard, disrupting communication. (1 reviews) ## Coviu Reviews ### 1. “Best telehealth platform for clinics – secure, reliable, clinician-focused” **Rating:** 5.0/5.0 stars **Reviewed by:** Jahir A. | Consultant Emergency Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Coviu?** Ease of Use: It’s super simple for patients. There’s no app to download—just click the link. We cut our “tech issues” calls by 80%. Video/Audio Quality: The video and audio are consistently clear in HD, even on an average NBN connection. Screen sharing for scans and X-rays stays crisp. Patient Management + Virtual Sessions: It’s clearly built for healthcare. The secure waiting room, file uploads, and notes are all in one place, which helps keep everything AHPRA-compliant without extra work. Billing and Payments: The HICAPS + Medicare integration has saved our admin team hours each week. Patients can pay online either before or after consults, which makes the whole process smoother. **What do you dislike about Coviu?** The only real downside is the price—it’s definitely a premium platform. For busy clinics that run telehealth regularly, it feels worth it, but if you only use it occasionally, the cost may be harder to justify. **What problems is Coviu solving and how is that benefiting you?** Coviu solves compliance and workflow problems by providing a secure, AHPRA-compliant telehealth platform with integrated billing, file upload, and clinical notes, so I’m no longer juggling separate tools. As an ED specialist, it helps me keep post-discharge follow-ups straightforward: patients can join via a single link with no app download, I can review X-rays and wounds through screen share, and I can claim Medicare immediately. Overall, it cuts admin time, reduces DNAs, and helps keep patients out of ED while still maintaining safety. ### 2. Easy Client Access for Joining Rooms **Rating:** 5.0/5.0 stars **Reviewed by:** Sharelle W. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Coviu?** I like how easy it is for clients to access the link and join the rooms best **What do you dislike about Coviu?** The only real downside is the time starts when the client joins which means if they’re late you shouldn’t rely on the timer **What problems is Coviu solving and how is that benefiting you?** Clients joining easier and not spending time stressed that it’s not working or having to download a program first ### 3. Effortless Appointment Scheduling Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Isis T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Coviu?** We love how easy it is to schedule all of our appointments. **What do you dislike about Coviu?** The pricing is a burden. It cost us $128 for two profiles **What problems is Coviu solving and how is that benefiting you?** Being able to use the integrated Boomcards means we don’t have to worry about glitches when screen sharing. ### 4. Coviu Makes Remote Client Care Easy and Accessible **Rating:** 4.5/5.0 stars **Reviewed by:** Emerson N. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Coviu?** Coviu is easy to use, both for me and my clients. I can work with clients across Australia who wouldn't otherwise have access to care due to remoteness and/or a shortage of psychologists in their area. It's also beneficial to me, allowing me to practice and generate additional income from the comfort of my home. I have been using Coviu for more than 6 months on a weekly basis, I haven't experienced any real issues with clarity or connectivity. **What do you dislike about Coviu?** The only issue I have is that when a client accesses the service from their a phone, if they receive a call it disconnects them from the Coviu platform. **What problems is Coviu solving and how is that benefiting you?** Coviu allows me to operate from home, reducing costs of operating or renting an additional clinic space. ### 5. Easy-to-Use Telehealth With Great Video and Audio Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Queena S. | Alumini Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Coviu?** It’s easy to use for telehealth, and the video and audio quality are both good. **What do you dislike about Coviu?** My login expires every day, which isn’t helpful when I’m doing telehealth every day. **What problems is Coviu solving and how is that benefiting you?** It helps me to connect with my clients online through video and audio, and I can share resources with my clients. ### 6. Professional Telehealth Platform with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Selena M. **Reviewed Date:** November 20, 2025 **What do you like best about Coviu?** I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for telehealth appointments. I find the extra features, like the whiteboard and waiting room tools, extremely beneficial. These tools enhance client interactions by enabling more engaging conversations and deeper understanding, maintaining a high level of professionalism in our meetings. The platform is specifically geared towards health professionals, making it a better fit for my practice than other software like Zoom, as it presents a more professional appearance tailored to healthcare needs. The setup of Coviu was very easy, and it seamlessly supports my practice requirements. I am so impressed with Coviu that I would highly recommend it to friends and colleagues, rating it a perfect 10 on the likelihood to recommend scale. **What do you dislike about Coviu?** I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no longer hear me while I'm using the whiteboard feature, which interrupts communication and requires technical fixes to ensure I'm heard while illustrating on the whiteboard. **What problems is Coviu solving and how is that benefiting you?** I find Coviu professional and suited for healthcare, with tools like the whiteboard and waiting room enhancing client interaction and understanding, while streamlining patient management. ### 7. User-Friendly Telehealth That’s Easy to Deploy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Coviu?** Seamless deployment, easy to learn, user-friendly. This makes telehealth appointments comfortable for the doctor and the patient. **What do you dislike about Coviu?** Signing in every single day. I would like an easier log in process or remain logged in on my work PC **What problems is Coviu solving and how is that benefiting you?** Telehealth platform that is secure. Recording consultations and transcripts that are easy to refer to. ### 8. Interactive Elements and Easy Resource Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Jacquelyn N. | Speech Language Pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Coviu?** Interactive elements, easy share, of resources. **What do you dislike about Coviu?** I wish I could unmute my students, that would be helpful. **What problems is Coviu solving and how is that benefiting you?** Ability to connect with my students better than other platforms, ability to have effective teletherapy sessions. ### 9. Seamless, Secure, and Clear—Perfect for My Counselling Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Carly P. | Counsellor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Coviu?** I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video quality. **What do you dislike about Coviu?** There isn’t anything I don’t like about it. It’s just right for my business. I have not used all the features but ones I’ve used I can’t complain. **What problems is Coviu solving and how is that benefiting you?** Video and Audio quality was an issue with previous platform. The quality for my clients to attend online sessions is excellent. I’m an online only business so I need reliability and Coviu has consistently given me that. ### 10. Best-in-Class Real-Time Reports with Consistent Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Coviu?** Its real-time reports is the best thing and consistency **What do you dislike about Coviu?** We cannot add tables to the prompt and it limits **What problems is Coviu solving and how is that benefiting you?** We can make reports for the patients in realtime ### 11. Excellent Add-On Apps for Assessments (WISC, WAIS, WIAT, and More) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Coviu?** The add-on apps, such as WISC, WAIS, WIAT, etc. **What do you dislike about Coviu?** It can be a bit laggy at times, especially when I’m using a background filter. **What problems is Coviu solving and how is that benefiting you?** The ability to see patients remotely and administer cognitive assessments remotely is very helpful. ### 12. Great product for telehealth **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Psychiatrist in Private Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Coviu?** Coviu is so simple to use. No software or anything to install for the patient. It just works from any browser and pretty much any device. The other great thing is the camera test and that video is on as soon as the call starts (no need to ask the patient to turn their video on). Other good things - the waiting room for patients and the low cost per month. **What do you dislike about Coviu?** There's nothing really to dislike, the product does what it says. **Recommendations to others considering Coviu:** I would recommend using the free trial and trialling it with a few patients. I almost immediately liked it and then I was hooked. **What problems is Coviu solving and how is that benefiting you?** To establish a fully functioning telehealth service. I have achieved what I set out to achieve and patients seems to love it. - [View Coviu pricing details and edition comparison](https://www.g2.com/products/coviu-coviu/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+11%3A14%3A44+-0500&secure%5Bsession_id%5D=73f68135-333a-4b95-9ab3-0329276a8e80&secure%5Btoken%5D=43809a09e6fb4921831a53f48b49659dc591eaa80ab590787c74c26ce309fea1&format=llm_user) ## Coviu Features **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance ## Top Coviu Alternatives - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (342 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (547 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews)