Coviu Reviews & Product Details

Ease of Use: It’s super simple for patients. There’s no app to download—just click the link. We cut our “tech issues” calls by 80%.

Video/Audio Quality: The video and audio are consistently clear in HD, even on an average NBN connection. Screen sharing for scans and X-rays stays crisp.

Patient Management + Virtual Sessions: It’s clearly built for healthcare. The secure waiting room, file uploads, and notes are all in one place, which helps keep everything AHPRA-compliant without extra work.

Billing and Payments: The HICAPS + Medicare integration has saved our admin team hours each week. Patients can pay online either before or after consults, which makes the whole process smoother. Review collected by and hosted on G2.com.

The only real downside is the price—it’s definitely a premium platform. For busy clinics that run telehealth regularly, it feels worth it, but if you only use it occasionally, the cost may be harder to justify. Review collected by and hosted on G2.com.

I like how easy it is for clients to access the link and join the rooms best Review collected by and hosted on G2.com.

The only real downside is the time starts when the client joins which means if they’re late you shouldn’t rely on the timer Review collected by and hosted on G2.com.

We love how easy it is to schedule all of our appointments. Review collected by and hosted on G2.com.

The pricing is a burden. It cost us $128 for two profiles Review collected by and hosted on G2.com.

Coviu is easy to use, both for me and my clients. I can work with clients across Australia who wouldn't otherwise have access to care due to remoteness and/or a shortage of psychologists in their area. It's also beneficial to me, allowing me to practice and generate additional income from the comfort of my home. I have been using Coviu for more than 6 months on a weekly basis, I haven't experienced any real issues with clarity or connectivity. Review collected by and hosted on G2.com.

The only issue I have is that when a client accesses the service from their a phone, if they receive a call it disconnects them from the Coviu platform. Review collected by and hosted on G2.com.

It’s easy to use for telehealth, and the video and audio quality are both good. Review collected by and hosted on G2.com.

My login expires every day, which isn’t helpful when I’m doing telehealth every day. Review collected by and hosted on G2.com.

I really appreciate that Coviu offers a professional experience that mimics an in-person waiting room and clinic environment, which is crucial for telehealth appointments. I find the extra features, like the whiteboard and waiting room tools, extremely beneficial. These tools enhance client interactions by enabling more engaging conversations and deeper understanding, maintaining a high level of professionalism in our meetings. The platform is specifically geared towards health professionals, making it a better fit for my practice than other software like Zoom, as it presents a more professional appearance tailored to healthcare needs. The setup of Coviu was very easy, and it seamlessly supports my practice requirements. I am so impressed with Coviu that I would highly recommend it to friends and colleagues, rating it a perfect 10 on the likelihood to recommend scale. Review collected by and hosted on G2.com.

I sometimes experience lag when using the whiteboard, which can be disruptive during sessions. Additionally, there are moments when the client can no longer hear me while I'm using the whiteboard feature, which interrupts communication and requires technical fixes to ensure I'm heard while illustrating on the whiteboard. Review collected by and hosted on G2.com.

Seamless deployment, easy to learn, user-friendly.

This makes telehealth appointments comfortable for the doctor and the patient. Review collected by and hosted on G2.com.

Signing in every single day. I would like an easier log in process or remain logged in on my work PC Review collected by and hosted on G2.com.

Interactive elements, easy share, of resources. Review collected by and hosted on G2.com.

I wish I could unmute my students, that would be helpful. Review collected by and hosted on G2.com.

I use Coviu in my counselling private practice. It is the best platform on the market. It’s seamless to use, secure and very clear audio and video quality. Review collected by and hosted on G2.com.

There isn’t anything I don’t like about it. It’s just right for my business.

I have not used all the features but ones I’ve used I can’t complain. Review collected by and hosted on G2.com.

Its real-time reports is the best thing and consistency Review collected by and hosted on G2.com.

We cannot add tables to the prompt and it limits Review collected by and hosted on G2.com.