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Compare Braze and Courier 
Featured Products
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Braze
Star Rating
(1,470)4.5 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeCourier
Star Rating
(59)4.5 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Courier. Users appreciate its powerful capabilities for executing personalized customer journeys, highlighting features like robust segmentation and event-based triggering.
- Users say that Braze's implementation process is notably efficient, with many praising its intuitive onboarding wizard and quality documentation. In contrast, while Courier also receives positive feedback for its ease of use, it lacks the same level of comprehensive support during setup.
- Reviewers mention that Braze's extensive review count indicates a strong user base, which contributes to its reliability. With over 1,400 reviews, users feel confident in its capabilities, whereas Courier, with only 59 reviews, may not provide the same level of assurance.
- According to verified reviews, both platforms are praised for their ease of use, but Courier stands out for its dynamic notification configuration and drag-and-drop email design. Users appreciate the flexibility it offers for sending messages across different platforms.
- Users highlight that Braze's advanced features, such as multi-channel orchestration and webhook integrations, allow for more complex audience paths, making it a preferred choice for mid-market companies. Conversely, Courier is favored by small businesses for its straightforward approach to notifications.
- Reviewers note that while both platforms offer solid customer support, Courier's support is frequently mentioned as being particularly accessible, with multiple contact options available. However, Braze's support quality is also well-regarded, ensuring users have assistance when needed.
Pricing
Entry-Level Pricing
Braze
No pricing availableCourier
Developer
$0.00
Sign up for free and immediately get access to everything you need to quickly build a world-class notification system for your product.
- Unlimited team members
- Unlimited templates
- Access to all channels
Free Trial
Braze
Free Trial is available
Courier
Free Trial is available
Ratings
Meets Requirements
8.5
960
9.0
49
Ease of Use
8.3
1,168
9.0
49
Ease of Setup
7.6
649
8.9
36
Ease of Admin
8.5
358
8.9
32
Quality of Support
8.5
911
9.5
44
Has the product been a good partner in doing business?
8.9
366
9.7
29
Product Direction (% positive)
9.2
925
9.4
39
Features by Category
Email Marketing
8.8
566
Not enough data
8.8
536
Not enough data
8.4
538
Not enough data
8.3
449
Not enough data
Online Marketing
6.9
355
Not enough data
8.4
478
Not enough data
8.7
520
Not enough data
8.4
492
Not enough data
7.3
370
Not enough data
Lead Management
7.5
390
Not enough data
7.4
396
Not enough data
8.6
535
Not enough data
6.8
323
Not enough data
7.4
352
Not enough data
7.5
380
Not enough data
Feature Not Available
Not enough data
7.8
381
Not enough data
Campaign Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
6.7
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
329
Not enough data
Reporting & Analytics
7.7
532
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
398
Not enough data
Feature Not Available
Not enough data
Platform
8.3
448
Not enough data
Feature Not Available
Not enough data
8.5
444
Not enough data
7.7
349
Not enough data
7.7
400
Not enough data
8.5
430
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Not enough data
Integration
7.9
450
Not enough data
8.1
432
Not enough data
7.9
392
Not enough data
Administration
Not enough data
8.6
23
Not enough data
Feature Not Available
Not enough data
7.3
14
Not enough data
8.1
14
Not enough data
8.9
21
Not enough data
9.2
17
Integrations
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
9.3
20
Not enough data
8.5
11
Platform
Not enough data
8.7
15
Not enough data
7.6
12
Not enough data
7.2
9
Not enough data
8.6
22
Not enough data
7.7
11
Not enough data
8.1
19
Not enough data
8.3
18
Not enough data
9.4
22
Campaigns
8.6
447
8.8
13
9.0
483
9.0
10
8.6
442
7.8
6
8.8
491
7.7
5
8.9
468
9.1
9
Analytics
8.2
489
7.8
9
7.7
451
8.2
10
Optimization
8.7
471
Not enough data
8.8
481
8.6
13
8.3
392
8.7
15
8.1
390
8.9
11
Agentic AI - Push Notification
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Not enough data
Segmentation
8.8
210
Not enough data
8.5
198
Not enough data
Targeting
8.6
192
Not enough data
8.5
177
Not enough data
Triggered Content
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Not enough data
Personalized Content
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Not enough data
Agentic AI - Personalization Engines
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Not enough data
Templates
7.7
128
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
130
Not enough data
Edit
7.1
124
Not enough data
8.3
128
Not enough data
7.9
127
Not enough data
Logistics
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
85
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Template Builder
5.5
30
Not enough data
5.5
30
Not enough data
Text Messaging
8.6
67
Not enough data
8.0
66
Not enough data
8.7
67
Not enough data
8.2
64
Not enough data
8.1
63
Not enough data
8.1
65
Not enough data
8.7
66
Not enough data
8.3
66
Not enough data
SMS Platform
7.9
64
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
7.9
63
Not enough data
Agentic AI - SMS Marketing
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Not enough data
Platform Basics
8.3
110
Not enough data
8.5
106
Not enough data
Platform Data
7.6
109
Not enough data
7.4
103
Not enough data
7.6
109
Not enough data
7.5
107
Not enough data
Platform Additional Functionality
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Analytics
6.5
31
Not enough data
6.6
31
Not enough data
6.7
30
Not enough data
6.6
30
Not enough data
Messaging Channels
Not enough data
8.8
12
Not enough data
9.5
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
10
Not enough data
8.8
12
Not enough data
8.3
7
Not enough data
8.9
12
Consolidation - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - Notification Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
Agentic AI - Personalization
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
7.5
384
Not enough data
7.7
473
|
Verified
Not enough data
7.0
342
|
Verified
Not enough data
6.9
370
|
Verified
Not enough data
Campaigns
7.5
329
|
Verified
Not enough data
9.0
463
|
Verified
Not enough data
7.6
311
Not enough data
6.6
232
Not enough data
8.9
442
|
Verified
Not enough data
8.7
454
|
Verified
Not enough data
Engagement
7.4
266
Not enough data
Platform
8.3
390
Not enough data
8.2
363
|
Verified
Not enough data
7.9
320
Not enough data
Agentic AI - Mobile Marketing
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Not enough data
Categories
Categories
Shared Categories
Braze and Courier are categorized as Push Notification
Unique Categories
Courier is categorized as Proactive Notification, Transactional Email, and Notification Infrastructure
Reviews
Reviewers' Company Size
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Courier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.0%
Marketing and Advertising
7.3%
Information Technology and Services
6.3%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.7%
Other
62.4%
Computer Software
40.7%
Information Technology and Services
13.6%
Human Resources
8.5%
Computer & Network Security
5.1%
Higher Education
3.4%
Other
28.8%
Discussions
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You might find it easier to build a few reusable “Dashboard Builder” views for each region or KPI set instead of...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
What services do couriers provide?
2 Comments
SA
Courier solves the problem of managing and delivering notifications across multiple channels (like email, Slack, SMS, and push) through a single API.Read more
Courier has no more discussions with answers
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