Generated from real user reviews
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Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Coupa (CWP) -Review"
What do you like about Coupa?
I like the option to copy invoices from previous ones, and I also appreciate Supermash, which lets you create new invoice entries directly from the in
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Dhruv S.
Enterprise (> 1000 emp.)
4.5/5
"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"
What do you like about Coupa?
I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbu
Chandan B.
Enterprise (> 1000 emp.)
4.5/5
"Great software for vendor management"
What do you like about Coupa?
I like Coupa because of its best management of supplier base and easy tracking of their performance. It's best integration with ERP system is another
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Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you like about Coupa?
User-Friendly interface, automation for procurement and expenses processes.
Miguel F.
Enterprise (> 1000 emp.)
3.5/5
"Practical and Simple App, But Room for More"
What do you like about Coupa?
The practicality of the app. Simple and effective. The easeness of taking pictures of the expenses
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Dhruv S.
Enterprise (> 1000 emp.)
4.5/5
"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"
What do you like about Coupa?
I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbu
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you like about Coupa?
User-Friendly interface, automation for procurement and expenses processes.
See Related User Reviews
Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you dislike about Coupa?
Certain reports and features have limited customization options. For example, the purchase order layout.
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
See Related User Reviews
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Reliable"
What do you dislike about Coupa?
The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshoot
See Related User Reviews
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Reliable"
What do you dislike about Coupa?
The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshoot
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.0/5
"User friendly software"
What do you dislike about Coupa?
Current limitations on automation and lack of support chatbot or AI agents
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Coupa Core can digitize your procurement process"
What do you dislike about Coupa?
Lack of adaptability of add-on modules.
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you dislike about Coupa?
UI needs a little bit of attention. Its not very intuitive like SAP
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
How simple and user-friendly the configuration and interaction with the system is. Review collected by and hosted on G2.com.
SIM process and SIM FORMS, complexity of setup and lack of user friendliness compared to the rest Review collected by and hosted on G2.com.
The layouts, the easy to navigate and the all in one platform. Review collected by and hosted on G2.com.
I've heard about an OCR solution but it's still not available in my company Review collected by and hosted on G2.com.
Coupa is an efficient platform for procurement. It helps greatly in process of invoicing and payments. The automation of the source to pay helps in saving time as well as it is cost effective. The platform is user friendly and simple to process the requirements. Review collected by and hosted on G2.com.
Coupa has good features and reduces risks, looking forward for more such products and services. Review collected by and hosted on G2.com.
Single point of truth for procure to pay process Review collected by and hosted on G2.com.
Lack of adaptability of add-on modules. Review collected by and hosted on G2.com.
Easy to integrate, lots of API and sFTP capabilities, great API documentation, simple to configure and maintain. Review collected by and hosted on G2.com.
CoupaPay functionality has some room for improvement before it can be comparable to the payment processing capabilities of most ERPs. Review collected by and hosted on G2.com.
From a system administrator's perspective, Coupa is a straightforward system to manage and configure. The system is also compatible with other software and systems to integrate. Review collected by and hosted on G2.com.
Turnaround time on support tickets and Reporting and UI complexity Review collected by and hosted on G2.com.
Many out of the box solutions + access to the Coupa Community Review collected by and hosted on G2.com.
It's very hard to understand what features are included with which models. The sales pitch is also very aggressive and does not support a lot of time to think. Review collected by and hosted on G2.com.
It's easy to use and teach how to teach people to use. Review collected by and hosted on G2.com.
The app isn't as functional for creating Reqs as I would like. Customer support can sometimes be challenging. Review collected by and hosted on G2.com.
Ease of use for end users, no code needed to administrate. Has long list of features that are always being added onto or expanding. Review collected by and hosted on G2.com.
Coupa SIM and CoupaPay can have some friction with vendor onboarding and payments, especially international payments. Review collected by and hosted on G2.com.
The integration with ERP system, community voting, ability to have invoicing and T&E, and also purchase orders all in one place. Also the e-invoicing part is very useful. Review collected by and hosted on G2.com.
The fact that if we would like to change a field or a button, it usually affects all other clients. I wish this would be more customizable and flexible. Review collected by and hosted on G2.com.
