Generated from real user reviews
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Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Coupa (CWP) -Review"
What do you like about Coupa?
I like the option to copy invoices from previous ones, and I also appreciate Supermash, which lets you create new invoice entries directly from the in
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Dhruv S.
Enterprise (> 1000 emp.)
4.5/5
"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"
What do you like about Coupa?
I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbu
Chandan B.
Enterprise (> 1000 emp.)
4.5/5
"Great software for vendor management"
What do you like about Coupa?
I like Coupa because of its best management of supplier base and easy tracking of their performance. It's best integration with ERP system is another
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Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you like about Coupa?
User-Friendly interface, automation for procurement and expenses processes.
Miguel F.
Enterprise (> 1000 emp.)
3.5/5
"Practical and Simple App, But Room for More"
What do you like about Coupa?
The practicality of the app. Simple and effective. The easeness of taking pictures of the expenses
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Dhruv S.
Enterprise (> 1000 emp.)
4.5/5
"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"
What do you like about Coupa?
I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbu
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you like about Coupa?
Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis
Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you like about Coupa?
User-Friendly interface, automation for procurement and expenses processes.
See Related User Reviews
Minor M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Interface with Powerful Procurement & Expense Automation"
What do you dislike about Coupa?
Certain reports and features have limited customization options. For example, the purchase order layout.
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
See Related User Reviews
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Reliable"
What do you dislike about Coupa?
The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshoot
See Related User Reviews
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Reliable"
What do you dislike about Coupa?
The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshoot
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.0/5
"User friendly software"
What do you dislike about Coupa?
Current limitations on automation and lack of support chatbot or AI agents
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Coupa Core can digitize your procurement process"
What do you dislike about Coupa?
Lack of adaptability of add-on modules.
See Related User Reviews
Harish S.
Enterprise (> 1000 emp.)
5.0/5
"Effortless PO Creation and Seamless Reporting"
What do you dislike about Coupa?
UI needs a little bit of attention. Its not very intuitive like SAP
Rick P.
Mid-Market (51-1000 emp.)
0.0/5
"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"
What do you dislike about Coupa?
Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in t
AI related sessions, customer care, experience, relationships building Review collected by and hosted on G2.com.
a lot of new info, I need to structure it and learn Review collected by and hosted on G2.com.
I enjoy that it is easy for my users to navigate. So far our implementation has gone well. Review collected by and hosted on G2.com.
Sometimes it's hard to find specific views, such as "My Purchase Orders" Review collected by and hosted on G2.com.
With a few exceptions, it can be as strong as you need it to be. Review collected by and hosted on G2.com.
Foundational strength and data completeness is often deprioritized when innovation can be pursued as an alternative. Review collected by and hosted on G2.com.
We can do all our payments, forecasting, balances, FX, and all the good Treasury stuff in one easy place. No more logging into 10 different bank portals. Review collected by and hosted on G2.com.
Difficult to get data out of Coupa's ecosystem. We want to connect Coupa to our DBT/Tableau infrastructure but this proves difficult. Review collected by and hosted on G2.com.
I have used Coupa as an invoice processor for a big house client, coupa's work flow and integration process is really commendable. I must say Coupa's CSP portal and Smash (OCR Tool) workflow/process is a game changer in the Accounts Payable world. Review collected by and hosted on G2.com.
I would say Coupa Smash Tool doesn't work with non-text based PDFs. Review collected by and hosted on G2.com.
Coupa has a best in class procurement tool that helps our company manage our spend. It allows our company to have more visibility and control for expenditures with custom approval workflow. CoupaPay also helps simplify our overall payment process. Review collected by and hosted on G2.com.
Coupa isn't as user-friendly. As a Coupa admin, I spend a lot of time answering employee questions regarding how to navigate and use Coupa. Review collected by and hosted on G2.com.
Seamless user interface, supplier collaboration Review collected by and hosted on G2.com.
Some company specific process requirements are difficult to configure Review collected by and hosted on G2.com.
Coupa is your lifeboat if you're drowning in a sea of paper receipts and complicated expense reports. It will save your sanity, no joke! The app's interface makes recording business expenses feel more like a conversation with an old friend than a chore. What about getting permission? Quick as a flash! There will be no more late-night math thanks to the accounting software's smooth integration. With Coupa, previously difficult tasks become child's play. An absolute must-read! Review collected by and hosted on G2.com.
Late responses in customer services because even if they solve a query, they take a lot of time to process it. If they improve it in the future, it is the best. Review collected by and hosted on G2.com.
location, consultants knowledge other colleagues Review collected by and hosted on G2.com.
coffee, more vendors neded not alot of the negative Review collected by and hosted on G2.com.
Very user friendly and easy to navigate. Users were able to pick it up quickly. Review collected by and hosted on G2.com.
No upload functionality for PO header or custom fields. Review collected by and hosted on G2.com.
