Coupa Reviews & Product Details

Point solutions are pointless: spend smarter with the leading spend management platform built for companies like you. The Coupa platform allows you to take control of your spend and position your business for resilience and growth. Start your spend management practice with the areas that are most important to your business today, and grow on the platform as your needs change. Gain unparalleled control and visibility by having a single source for all your spend management needs. -Requests and Approvals: Centralize and manage requests of all shapes and sizes. Coupa provides an intuitive, user friendly guided buying experience that makes it easy for your employees to find the things they need and also ensure that their requests get to the right approvers. -Invoices and Expenses: Automate and scale your Accounts Payable with our industry-leading AP automation solution, which delivers multi-level automated invoice validation, dynamic approval workflows, and full mobile access. -Vendor Management: Integrated vendor onboarding and management solution helps vendors self service and eliminates the silos between vendor management and Accounts Payable. -All Payments. One Place: Our fast, secure, global payments platform enables you to maximize your rebate and working capital and automate reconciliation. Coupa integrates easily with your ERP so you can accelerate financial processes, ensure compliance and control spend by giving everyone in your organization a unified and easy way to make smarter purchases and get more from their budgets. Get real, measurable value from spend that’s unobtainable from your ERP system alone.

Seller

Coupa Software

Discussions

Coupa Community

Languages Supported

Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Overview by

Milan Kovacev

Pricing

Pricing provided by Coupa.

Questions on Pricing?

650-931-3200 ext. 1

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Coupa Integrations

(14)

Integration information sourced from real user reviews.

Coupa Media

Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.

Coupa Demo - Service and Contingent Worker Engagements

Guide employees to enter the right information for SOW and staff augmentation engagements with one simple experience for all types of purchases.

Let managers easily understand budget impact before approval, even in mobile- and email-based approvals to accelerate decision making and promote accountability.

Speed up your approval process with email and mobile approvals. Everyone in the approval chain can check the status of purchasing requisitions and approve or reject anywhere in the world on any device with Coupa's procurement management software.

Direct purchasing to on-hand inventory to speed fulfillment and avoid duplicate ordering. Manage inventory locations, par values, cycle counts, and reordering to ensure supply while optimizing costs.

Automatically detect errors and detect fraud in purchases, invoices, and T&E using state-of-the-art methods of artificial intelligence and machine learning.

Coupa Reviews (558)

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Jacup J.

Factory worker

Small-Business (50 or fewer emp.)

9/16/2025

"Powerful Spend Management with a Steep Learning Curve"

4/5

What do you like best about Coupa?

The visibility and control it gives me over spend I can easily track purchases approvals invoices and expenses all in one place instead of juggling multiple systems or spreadsheets The automation saves a lot of time things like 3 way matching and expense approvals move smoothly and I don’t have to chase people down Review collected by and hosted on G2.com.

What do you dislike about Coupa?

the system can feel slow and clunky at times especially when navigating between modules or uploading receipts through the mobile app It’s powerful but not always the most seamless experience Also some suppliers find the portal confusing which sometimes delays transactions on their end Review collected by and hosted on G2.com.

What problems is Coupa solving and how is that benefiting you?

Coupa is solving the problem of disorganized spend management Before using it tracking purchases approvals invoices and expenses was scattered across emails spreadsheets and multiple systems which was time consuming and prone to errors Now everything is centralized in one platform giving me full visibility and control over spending This benefits me by saving time reducing mistakes and improving accountability The automated workflows and clear reporting also help me make smarter decisions and spot opportunities to save money Review collected by and hosted on G2.com.

Harish S.

SME / Trainer - Enterprise Asset / Facilities Mgt, & Industrial Materials

Enterprise (> 1000 emp.)

1/9/2026

"Effortless PO Creation and Seamless Reporting"

5/5

What do you like best about Coupa?

Easy to use and search. Creating a PO is easy from start to finish. I schedule reports to get them on a reoccuring basis Review collected by and hosted on G2.com.

What do you dislike about Coupa?

UI needs a little bit of attention. Its not very intuitive like SAP Review collected by and hosted on G2.com.

Rick P.

Sales

Mid-Market (51-1000 emp.)

12/9/2025

"If you care about your vendors, you shouldn't put them through the awful experience of using Coupa"

0/5

What do you like best about Coupa?

Nothing - there are no redeeming qualities Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in the early 2000's and hasn't been updated since. It is NOT user friendly and NOT intuitive for a vendor submit a simple invoice to be paid.

Every company considering using Coupa for the procurement process needs to know how painful of an experience they are creating for their vendors. Review collected by and hosted on G2.com.

Miguel F.

Account Executive

Enterprise (> 1000 emp.)

1/6/2026

"Practical and Simple App, But Room for More"

3.5/5

What do you like best about Coupa?

The practicality of the app. Simple and effective. The easeness of taking pictures of the expenses Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The User experience is a bit poor and outdated Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

10/7/2025

"Coupa (CWP) -Review"

4/5

What do you like best about Coupa?

I like the options to copy invoices from previous invoices and the supermash that allows you to create new invoices entries directly from the inbox. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

I dislike the format. It's a little bit outdated, and while they're changing it in the invoice tab, other tabs still have the previous format. Review collected by and hosted on G2.com.

What problems is Coupa solving and how is that benefiting you?

Coupa is an excellent tool for organizing all of a company's expenses. Each expense can be coded to the specific department that is responsible for it, ensuring there is always a clear understanding of which department is utilizing each expense. As an accounts payable representative, I find it much easier to submit and track invoices using this system. Review collected by and hosted on G2.com.

Ellice H.

Senior Internal Auditor

Mid-Market (51-1000 emp.)

7/21/2025

"Coupa: Making Work Spending as Easy as Online Shopping."

4.5/5

What do you like best about Coupa?

I love how user-friendly Coupa is; it makes buying things for work feel easy. Everything from creating a purchase request to submitting an expense report is straightforward and all in one system. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

There are multiple requirements and back and forth being sent when submitting an expense report. Wish it was more streamlined and simplified when finding reasons why it was rejected, how to mitigate, felt that at times I was searching for the answer. Review collected by and hosted on G2.com.

Griffin K.

Technical Services Engineer

Computer Software

Enterprise (> 1000 emp.)

5/29/2025

"Coupa - making expenses easy!"

4/5

What do you like best about Coupa?

Coupa is able to handle both complex and simple tasks which provides a variety of uses depending on the size of your business. I primarily used this to track receipts and request payouts for business trips, purchases, and stipends. If I used my purchasing card, the purchase would auto populate which was great for visibility to my managers and for my own knowledge. Great product overall! Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The mobile interface was not ideal, I preferred to use the web version for ease of use. At first it took me a bit to wrap my head around navigating the program, but it was still relatively quick to learn and pick up when I needed it. Review collected by and hosted on G2.com.

What problems is Coupa solving and how is that benefiting you?

Well it is solving multiple problems across the org, which is what is great about Coupa, there are functions that relate to our finance and AP teams that I don't even touch, but it helps streamline financial payouts and processing across the board. I know a lot of teams heavily rely on it much more than I do, but while using the product I have enjoyed the simplification it provides for users like me. Review collected by and hosted on G2.com.

Vaibhav N.

SCM Specialist Professional-Purchase (Sourcing, Strategies Implementation & Supplier Management)

Small-Business (50 or fewer emp.)

5/26/2025

"Best product to use"

5/5

What do you like best about Coupa?

Coupa excels at providing a user-friendly and highly intuitive interface for managing procurement, expenses, and invoicing. One of the best aspects is its ability to centralize and streamline spend-related processes, making it easier for teams to enforce compliance, track budgets, and make informed purchasing decisions. The built-in analytics and dashboards are especially powerful, offering real-time visibility into spending trends and opportunities for cost savings. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

While Coupa is generally intuitive, some areas—particularly around configuration and backend setup—can be complex and require significant administrative training or vendor support. The flexibility in workflows and approval chains is powerful but can become cumbersome if not well-managed, especially in large organizations with layered approval processes. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

9/16/2025

"Reliable"

4/5

What do you like best about Coupa?

Coupa makes is much easier to submit and track invoices in one centralized system. It gives clear visibility to timesheets, order submittals, and ensures compliance. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshooting. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

11/9/2024

"It’s been very long using this"

5/5

What do you like best about Coupa?

I used to work coups earlier it was very great tool erp for accountability I love to use this very easy to learn and navigate Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Nothing as such going good so far

I don't have anything in my mind Review collected by and hosted on G2.com.